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4582 Courses delivered Online

Basic Telephone Etiquette Skills

By Online Training Academy

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Telephone Etiquette Skills
Delivered Online On Demand1 hour 54 minutes
£12

Personal Assistant Training

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand4 hours 48 minutes
£12

Personal Assistant Training

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand5 minutes
£12

Certificate in Employability Skills - Level 2

By Training Tale

This Certificate in Employability Skills - Level 2 course is designed for students who want to improve their employability skills and prepare for the world of work. This Certificate in Employability Skills - Level 2 course aims to help learners develop and improve skills required for the workplace and increase learners' confidence and communication skills to prepare them for employment or a change in employment. This Certificate in Employability Skills - Level 2 course will make you more aware of what employers are currently looking for when hiring new employees and how you can make the most of your technical qualifications, skills, experience, and personal qualifications when applying for jobs. Apart from technical qualifications, the Certificate in Employability Skills - Level 2course considers a variety of generic skills and capabilities that employers look for. Learning Outcomes After completing this Certificate in Employability Skills - Level 2 course, you will be able to: Understand a Mindset that can improve employability. Know how to deal with your first days at work. Recognise the key motivators and de-motivators that impact work situations. Understand how to set your targets. Understand how to manage time. Know how to present yourself. Know how to solve problems in a place of work. Recognise creative thinking. Know how to work in a team. Know how to deal with conflict. Gain a solid understanding of health, safety and security in the place of work. Why Choose Level 2 Certificate in Employability Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Certificate in Employability Skills - Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Certificate in Employability Skills - Level 2 course. ***Courses are included in this Certificate in Employability Skills - Level 2 Course Course 01: Certificate in Employability Skills - Level 2 Course 02: Level 4 Time Management Course Course 03: Communication Skills Course ***Other Benefits of Certificate in Employability Skills - Level 2 Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Employability Skills - Level 2 course] Detailed course curriculum Module 01: Understanding Mindset Module 02: Dealing with Your First Days at Work Module 03: Understanding Motivation Module 04: Setting Your Targets Module 05: Managing Your Time Module 06: Presenting Yourself Module 07: Problem Solving in a Place of Work Module 08: Creative Thinking Module 09: Understanding Risk Module 10: Working in a Team Module 11: Dealing with Conflict Module 12: Health, Safety and Security in the Place of Work ------------------ Assessment Method After completing each module of the Certificate in Employability Skills - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Employability Skills - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Employability Skills - Level 2 course is ideal for people looking for employment or a change in employment. Requirements There are no specific requirements for this Certificate in Employability Skills - Level 2 course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Certificate in Employability Skills - Level 2
Delivered Online On Demand15 hours
£12

Speech & Language Therapy - Level 3 CPD Accredited Course

By Online Training Academy

Are you passionate about making a difference in people's lives? Do you have a knack for communication and a desire to help others find their voice? If so, our Speech & Language Therapy course is tailor-made for you! According to Reed a Speech and Language Therapist can earn upto £35,000 in a year depending on experience, location and other factors. Don't miss out on the chance to make a meaningful impact in the lives of others. Enrol in our Speech & Language Therapy course today and take the first step towards a rewarding career where you help individuals unlock their full potential through the power of communication! Key Features This Speech & Language Therapy - Level 3 CPD Accredited Course Includes: This Speech & Language Therapy Course is CPD Certified Free Certificate from Reed CIQ Approved Speech & Language Therapy Course Developed by Specialist Lifetime Access Course Curriculum Speech & Language Therapy Course: Module 01: Introduction to Speech Therapy Module 02: The Science Behind Speech Module 03: Speech Anatomy Module 04: Characteristics of Speech: Linguistic Aspects Module 05: Language Development and Literacy Module 06: Speech and Language Disorders in Children Module 07: Speech and Language Disorders in Adults Learning Outcomes This Speech & Language Therapy Course Comes with: Introduction to Speech Therapy: Understand foundational concepts of speech therapy practices. The Science Behind Speech: Explore the scientific principles underlying speech production and communication. Speech Anatomy: Acquire knowledge of the anatomical structures essential for effective speech. Characteristics of Speech: Linguistic Aspects: Analyse linguistic elements influencing speech characteristics and expression. Language Development and Literacy: Comprehend the interplay between language development and literacy skills. Speech & Language Therapy Disorders: Identify and evaluate speech & language therapy disorders in both children and adults. Certification After completing this Speech & Language Therapy - Level 3 CPD Accredited Course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Speech & Language Therapy - Level 3 CPD Accredited Course 1:14:02 1: Module 01: Introduction to Speech Therapy Preview 04:51 2: Module 02: The Science Behind Speech 09:26 3: Module 03: Speech Anatomy 04:00 4: Module 04: Characteristics of Speech: Linguistic Aspects 13:45 5: Module 05: Language Development and Literacy 11:01 6: Module 06: Speech and Language Disorders in Children 17:14 7: Module 07: Speech and Language Disorders in Adults 12:45 8: CPD Certificate - Free 01:00 Who is this course for? This Speech & Language Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Speech & Language Therapy. Moreover, this course is ideal for: Individuals aspiring to enter speech & language therapy professions. Educational professionals seeking a deeper understanding of speech & language therapy. Parents and caregivers interested in supporting children's speech & language therapy development. Healthcare practitioners aiming to enhance their knowledge in speech & language therapy. Linguistics enthusiasts exploring applications in speech and language sciences. Requirements There are no requirements needed to enrol into this Speech & Language Therapycourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Speech & Language Therapy course. Career path After finishing this Speech & Language Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Speech & Language Therapy are: Speech and Language Therapist Speech Pathology Assistant Communication Support Worker Educational Speech-Language Pathologist Clinical Linguist Adult Speech and Language Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Speech & Language Therapy - Level 3 CPD Accredited Course
Delivered Online On Demand1 hour 12 minutes
£12

Personal Development Course

By Training Tale

One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development Course and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development Course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Personal Development Course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the course ] ***Personal Development Course*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Personal Development Course This course is suitable for anyone who is dedicated to their professional development. This Personal Development Course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Personal Development Course There are no specific requirements for this Personal Development Course because it does not require any advanced knowledge or skills. Career path Personal Development Course This Level 5 Diploma in Personal Development Course could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Personal Development Course
Delivered Online On Demand
£12

Level 3 Career Coaching Course

By Online Training Academy

In today's fast-paced and competitive job market, the significance of a Level 3 Career Coaching Course cannot be overstated. This course provides indispensable knowledge and skills essential for navigating the complexities of career development in the modern world. With modules covering topics like UK Employment Law, Coaching and Mentoring, Personal Development, and Effective Communication, participants gain a comprehensive understanding of career coaching principles. By mastering fundamental coaching qualities and learning to motivate clients, individuals are better equipped to guide others towards their professional goals. The benefits are manifold; not only does it enhance one's own career prospects, but it also opens up opportunities to assist others in achieving success. In the UK, where demand for career guidance is on the rise, certified career coaches can expect lucrative job prospects with an average salary of £35,000. Enrolling in this course offers a gateway to a fulfilling career path while providing the advantage of helping others navigate their professional journeys. Don't miss out on the chance to enroll in this Career Coaching Course to gain invaluable knowledge and skills in this thriving sector. Key Features: CPD Certified Career Coaching Course Free Certificate from Reed CIQ Approved Career Coaching Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: The Career Seeker Module 02: Introduction to Coaching and Mentoring Module 03: Essential UK Employment Law Module 04: An Overview of Career Coaching Module 05: Aspects of Coaching and Mentoring Module 06: The Coach or Client Relationship Module 07: Introduction to Personal Development Coach Module 08: Development of Personality Module 09: Effective Communication Skills Module 10: Motivating Your Clients Module 11: Fundamental Qualities of a Coach Module 12: Setting Up as a Coach Learning Outcomes: Identify career opportunities and paths for the career seeker. Apply principles of coaching and mentoring in career development contexts. Demonstrate knowledge of essential UK employment laws relevant to coaching. Analyze and apply key concepts in career coaching methodologies. Utilize effective communication techniques in coaching and mentoring relationships. Develop strategies to motivate clients towards their career goals effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Career Coaching Course 3:24:22 1: Module 1: The Career Seeker Preview 13:41 2: Module 2: Introduction to Coaching and Mentoring 16:03 3: Module 3: Essential UK Employment Law 25:34 4: Module 4: An Overview of Career Coaching 16:12 5: Module 5: Aspects of Coaching and Mentoring 15:25 6: Module 6: The Coach or Client Relationship 12:09 7: Module 7: Introduction to Personal Development Coach 11:22 8: Module 8: Development of Personality 17:23 9: Module 9: Effective Communication Skills 13:33 10: Module 10: Motivating Your Clients 11:42 11: Module 11: Fundamental Qualities of a Coach 34:01 12: Module 12: Setting Up as a Coach 15:17 13: CPD Certificate - Free 01:00 14: Leave A Review 01:00 Who is this course for? This Level 3 Career Coaching course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Level 3 Career Coaching. Moreover, this course is ideal for: Individuals interested in coaching and mentoring for career development. Professionals seeking to enhance their communication and coaching skills. Those aiming to understand UK employment laws in career coaching. Individuals pursuing personal development and coaching career pathways. Career changers looking to set up as professional career coaches. Requirements There are no requirements needed to enrol into this Level 3 Career Coaching course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Career Coaching course. Career path After finishing this Level 3 Career Coaching course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Level 3 Career Coaching are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Career Coaching Course
Delivered Online On Demand3 hours 24 minutes
£12

Managing a Team Essentials

By Online Training Academy

In today's dynamic professional landscape, mastering the essentials of Managing a Team is imperative for success. This comprehensive course covers critical areas such as defining teams, leadership, building high-performing teams, motivating members, talent management, stress management, communication, negotiation, change management, time management, conflict resolution, risk management, and handling virtual teams. With workplaces evolving rapidly, understanding these fundamentals is indispensable. Not only does it enhance daily operational efficiency, but it also fosters a conducive work environment, leading to increased productivity and employee satisfaction. Moreover, possessing these skills significantly bolsters job prospects in the UK job market, with employers valuing team management expertise. Professionals equipped with Managing a Team Essentials can expect competitive salaries, with averages ranging from £35,000 to £50,000 annually. The demand for such expertise is on the rise, with an increase of approximately 10% annually, highlighting its enduring relevance in today's corporate landscape. Key Features: CPD Certified Managing a Team Essentials Course Free Certificate from Reed CIQ Approved Managing a Team Essentials Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Learning Outcomes: Define team roles, structures, and dynamics for effective collaboration. Implement management and leadership strategies to guide team development. Foster high performance through effective team-building techniques and strategies. Motivate team members through recognition, rewards, and intrinsic motivators. Manage talent effectively, including recruitment, development, and retention strategies. Employ stress management and mental health techniques to support team well-being. CPD 10 CPD hours / points Accredited by CPD Quality Standards Managing a Team Essentials 3:35:26 1: Module 01: Defining Team Preview 15:00 2: Module 02: Understanding Management and Leadership 14:06 3: Module 03: Building High Performing Teams 15:55 4: Module 04: Motivating Team Members 20:04 5: Module 05: Talent Management 23:02 6: Module 06: Stress Management and Mental Health 13:47 7: Module 07: Succession Planning 16:39 8: Module 08: Communication Skills 24:49 9: Module 09: Negotiation Techniques 09:07 10: Module 10: Managing Change 11:42 11: Module 11: Managing Time 16:20 12: Module 12: Managing Conflict 17:11 13: Module 13: Risk Management Process 08:11 14: Module 14: Managing Virtual Teams 08:33 15: CPD Certificate - Free 01:00 Who is this course for? This Managing a Team Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Managing a Team Essentials. Moreover, this course is ideal for: Managers seeking to enhance team leadership and performance. Team leaders aiming to develop effective communication and management skills. Professionals transitioning into managerial roles requiring team management competencies. Individuals aspiring to lead and motivate teams in diverse organizational settings. Anyone interested in mastering the essential skills for managing teams. Requirements There are no requirements needed to enrol into this Managing a Team Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Managing a Team Essentials course. Career path After finishing this Managing a Team Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Managing a Team Essentials are: Team Leader - £25K to 40K/year. Human Resources Manager - £30K to 50K/year. Project Manager - £35K to 60K/year. Operations Manager - £35K to 70K/year. Management Consultant - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Managing a Team Essentials
Delivered Online On Demand3 hours 36 minutes
£12

Personal Development (Level 5)

By Training Tale

***Personal Development (Level 5)*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development (Level 5) and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development (Level 5) course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Personal Development (Level 5) course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the course ] ***Personal Development (Level 5)*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Personal Development (Level 5) This Personal Development (Level 5) course is suitable for anyone who is dedicated to their professional development. This course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Personal Development (Level 5) There are no specific requirements for this Personal Development (Level 5) course because it does not require any advanced knowledge or skills. Career path Personal Development (Level 5) This Level 5 Diploma in Personal Development (Level 5) could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Personal Development (Level 5)
Delivered Online On Demand
£12

Negotiation Training Course

By Training Tale

Negotiation Training Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Training Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Training Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Training Course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Training Course. ******Courses are included in this Negotiation Training Bundle Course: Course 01: Negotiation Training Course Course 02: Level 1 Business Management Course 03: Level 3 Business Administration ******Others included in this Negotiation Training bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Negotiation Training Course Curriculum of Negotiation Training Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ---------------- Assessment Method of Negotiation Training After completing each module of the Negotiation Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Training After completing the MCQ/Assignment assessment for this Negotiation Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Negotiation Training This Negotiation Training course is suitable for candidates committed to their ongoing professional development. This Negotiation Training Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements Negotiation Training There are no specific requirements for this Negotiation Training Course course because it does not require any advanced knowledge or skills. Career path Negotiation Training Certificates Certificate of completion Digital certificate - Included

Negotiation Training Course
Delivered Online On Demand18 hours
£12