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Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00

Personal Development: Personal Development Online Personal development is about looking inside and trying to focus on ways to improve yourself. Personal Development: Personal Development Course increases self-awareness, identity, knowledge, and desires. Mental, Social, Spiritual, Emotional are the areas of personal development. Personal development has numerous advantages. Personal Development: Personal Development Course is not easy, but the advantages will make the effort worthwhile. If you're interested in life coaching or looking for a Personal Development: Personal Development Course to boost your self-esteem or emotional intelligence, this is the course for you. This Personal Development: Personal Development Course provides you with a thorough understanding of personal development, academic and personal development, and enhances your skills for a successful professional career. Enrol our Personal Development: Personal Development Course, which is aligned with job requirements. Our instructors have designed this Personal Development: Personal Development Course with the needs of learners in mind, so you should not be hesitant to invest in it. Main Course: Level 5 Personal Development Course Free Courses: Course 01: Self Esteem & Assertiveness Skill Course 02: Communication Skills [ Note: Free PDF certificate as soon as completing Personal Development: Personal Development Course] Personal Development: Personal Development Course Online This Personal Development: Personal Development Course consists of 12 modules. Assessment Method of Personal Development: Personal Development Course After completing Personal Development: Personal Development Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Personal Development: Personal Development Course After completing the Personal Development: Personal Development Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 5 Personal Development: Personal Development Online This Personal Development: Personal Development Course Online is recommended for people who want to advance in their personal and professional lives. It is also recommended that industry owners enrol their employees in this Personal and Professional Development course. Requirements Personal Development: Personal Development Course Online To enrol in this Personal Development: Personal Development Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Personal Development: Personal Development Course. Be energetic and self-motivated to complete our Personal Development: Personal Development Course. Basic computer Skill is required to complete our Personal Development: Personal Development Course. If you want to enrol in our Personal Development: Personal Development Course, you must be at least 15 years old. Career path Personal Development: Personal Development Course Online After completing this Personal Development: Personal Development Course, you may be able to pursue a variety of promising career opportunities, such as: Coach Mentoring Professional and personal development and many more.

Description Want to increase the business growth of your company by enhancing the workplace environment? Enrol the Workplace Essential Training: Team Player course and learn the workplace essential skills for becoming a good team player. Teamwork is one of the secrets of success for any business organization. However, to ensure good teamwork required a plethora of things including good leadership and the way a leader treat and engage other team members, communication skills, and more. Throughout the course, you will learn how to become a good team player. The course explains team player and non-team player and shows the difference between them. Instead of these, the course discusses the qualities of a team player. You will know the different types of teams and the types of teams a successful organization needs. The course helps you to identify what type of team player you are and what is your role in the workplace. In short, the course guides you to develop strategies for enhancing teamwork. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Workplace Essential Training: Team Player is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essential Training: Team Player is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Overview 00:05:00 Being a Team Player 00:15:00 Being a Good Team Player 00:30:00 Team Work 00:20:00 Why Teamwork Fails 00:30:00 Strategies 00:15:00 Course Certification Order your Certificate 00:00:00

Description Learn to express what you want to say and know the strategies for making your message more clear and concise with the Honing and Delivering Your Message course. The course helps you to identify the points and areas that you wish to express. The course guides you to deliver your message more efficiently so that receiver understands your thoughts and points. Proper messaging is a must for everywhere no matter it is for official purpose or personal reason. If you are unable to express your message properly, it can cause various misunderstanding. In this course, you will learn to clarify your message and know the techniques of presenting your message towards the desired person. The course also covers various forms of communication for successful messaging, effective listening and communication skills, and the techniques of making your listener fall for you. Upon completion, you will learn the skills for becoming a better spokesperson and know to present your ideas to a group or social media. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Honing and Delivering Your Message is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Honing and Delivering Your Message is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Honing and Delivering Your Message OVERVIEW 00:05:00 WHAT IS YOUR MESSAGE 00:20:00 WAYS TO PRESENT YOUR MESSAGE 00:30:00 EFFECTIVE LISTENING 00:15:00 WHAT IS YOUR BODY SAYING 00:30:00 PRESENTING YOUR MESSAGE TO AN AUDIENCE 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Social Intelligence is about Comprehending your environment as well as having a positive impact. This Certificate in Social Intelligence will give you the understanding, skills and confidence to connect better with people. It will help you master the two crucial communication skills at the heart of social intelligence. You will become more confident in your particular social Circumstances by learning how to express as well as interpret social cues. This course will greatly enhance your ability to build successful relationships.  Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Social Intelligence is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Social Intelligence is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 Increase Your Self Awareness 00:25:00 The Keys to Empathy 00:25:00 Active Listening 00:20:00 Insight on Behavior 00:20:00 Communication 00:25:00 Social Cues (I) 00:20:00 Social Cues (II) 00:25:00 Conversation Skills 00:20:00 Body Language 00:25:00 Building Rapport 00:20:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Social Intelligence 00:20:00 Final Exam Final Exam- Certificate in Social Intelligence 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Communication is a basic expertise for any profitable business, particularly in the worldwide setting of flying. To be really successful in any part you have to comprehend yourself as well as other people and know how to assemble and keep up successful associations with customers and partners. This course will enhance your comprehension of cross-cultural contrasts, investigate diverse techniques for communication, and show you how to exchange information clearly and briefly as indicated by the requirements of your gathering of people. Who is the course for? This course is recommended for everyone who wants to upgrade their communication skills and boost their performance. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Careers in the Field of Communication Advertising Communication Education Electronic Media/Radio-Television/Broadcasting Journalism (Print or Electronic) Public Relations Careers in Fields Related to Communication Business Education Government/Politics Health Careers International Relations and Negotiations Law Social and Human Services Mastering the Art of Communication Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Mock Exam Mock Exam- Mastering the Art of Communication 00:20:00 Final Exam Final Exam- Mastering the Art of Communication 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Leadership Skills Diploma is intended to enable students to have the appropriate skills to lead high-performing groups and accomplish operational success. The course also helps students to create entrepreneurial and imaginative ways to manage individuals, funds, ventures and groups. Who is this course for? The course is suitable for those who are currently leading a team or managing staff or building towards a career in management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Leadership and management is a useful qualification to possess, and would be beneficial for the following careers: Business Manager Corporate Services Manager Distribution Center Manager Public Sector manager Information Services Manager Operation Manager Office Manager Leadership Skills Diploma - Updated Version Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 Leadership Skills Diploma - Old Version Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Leadership Skills Diploma 00:20:00 Final Exam Final Exam- Leadership Skills Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Lync 2013 is a communication tour. By taking this Microsoft Office 2013 Lync Essentials - Complete Video Course you will get the knowledge and skills to setup Lync 2013, use presence, IM and Contacts, make audio and video calls, and schedule, join and conduct Lync meetings. Here, you will learn how to sign into Lync 2013, or how to get oriented to the interface, you will also learn how to establish Lync options and how to add contacts and groups. At first, you need a Microsoft account before you can utilize Lync. After signing in you will get the Lync Interface. For the organizations that want a scalable solution, Microsoft recommends using a hardware load balancer to distribute the traffic among multiple Lync servers. This course will give you the option to build a strong communication system which will be very helpful for you or your organization. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Lync Essentials - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Lync Essentials - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Setup Lync 2013 Sign In and Get Oriented FREE 00:06:00 Establish Lync Options 00:07:00 Add Contacts and Groups 00:05:00 Presence, IM and Contacts Use Presence 00:06:00 Send and Receive IM's 00:10:00 Use Conversation History 00:04:00 Use the Contact Card 00:04:00 Make Audio and Video Calls Make an Audio Call 00:10:00 Make a Video Call 00:04:00 Schedule, Join and Conduct Lync Meetings Schedule a Meeting 00:09:00 Join a Meeting 00:05:00 Conduct a Meeting 00:14:00 Mock Exam Mock Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Make your communication speed up with the communication and teamwork hub Microsoft Team which is considered as the best hub for every type of teamwork. Microsoft Teams Essential Training course teaches you how to use Microsoft Teams to collaborate more flawlessly. Microsoft Teams is the digital hub that brings together colleagues, conversations, content, assignments, and apps in one place. Microsoft Teams can be used by anyone including businessmen, educational instructor, or more. Students can use it for group projects while the teacher can use it for the collaborative classroom. The course shows you how to enable the app, sign in on a computer or mobile device. Then you will learn how to connect with team members, initiate new conversations, organize video and audio conferences with the Meetings feature. Finally, the course shows you the techniques of sharing files with Microsoft Teams. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Teams Essential Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Teams Essential Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. LESSON: 01 TOPIC A Getting Started with Microsoft Teams 00:15:00 TOPIC B Using Channels 00:15:00 TOPIC C Posting Messages 00:15:00 TOPIC D Getting Help with Microsoft Teams 00:15:00 LESSON: 02 TOPIC A Managing Messages 00:15:00 TOPIC B Doing More with Messages 00:15:00 TOPIC C Managing Files in a Channel 00:15:00 TOPIC D Using the Wiki 00:15:00 LESSON: 03 TOPIC A Using Chat (Part 1) 00:15:00 TOPIC B Using Chat (Part 2) 00:15:00 TOPIC C Managing Meetings 00:15:00 Topic D Managing Files in Teams 00:15:00 LESSON: 04 TOPIC A Customizing Channels 00:15:00 TOPIC B Adding Tabs to a Channel 00:15:00 TOPIC C Adding Connectors to a Channel 00:15:00 LESSON: 05 TOPIC A Managing Your Teams Profile 00:15:00 TOPIC B Managing Teams 00:15:00 TOPIC C Adding Apps and Bots 00:15:00 LESSON LABS 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.