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664 Courses delivered Online

Service Helpdesk & Technical Support

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Service Helpdesk & Technical Support
Delivered Online On Demand
£49

Level 3 IT Support Assistant Diploma - CPD Certified

5.0(10)

By Apex Learning

IT Support Assistant Prepare for a career in the high-growth field of IT Support. No experience or degree is required. Get comprehensive IT Support training designed by professionals and get on the fast track to a competitively paid job. There are 140,500 UK job openings in IT Support and a £29,800 average entry-level salary in IT support. The role of IT Support Technician is vital within any business and with our Level 3 Diploma in IT Support Assistant, your skills will be highly in demand. You'll be a valued IT Support member of the team, keeping computers running smoothly and precious data protected. Courses included in this IT Support Assistant Bundle: Course 01: IT Support Technician Training Course 02: IT Asset Department Course 03: Learning Computers and Internet Level 2 Course 04: IT For Recruiters Course 05: Building Your Own Computer Course 06: Electronic & Electrical Devices Maintenance Course 07: Cyber Security Incident Handling and Incident Response Course 08: GDPR Data Protection Level 5 Course 09: Data Center Training Essentials: General Introduction Course 10: Complete Windows 10 Troubleshooting for IT Help Desk Course 11: Computer Networks Security Course 12: Python Programming for Everybody Course 13: Diploma in Computer Programming Course 14: Computer Hacking Forensic Investigator Course 15: Internet of Things Course 16: Information Management Course 17: CompTIA Networking - Level 4 Course 18: CompTIA Network+ Certification Course 19: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 20: Level 2 Microsoft Office Essentials So enrol now in this IT Support Assistant bundle to advance your career! IT Support Assistant Curriculum of IT Support Assistant Course 01: IT Support Technician Training Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software The detailed curriculum of the IT Support Assistant bundle is given in the resources section. How will I get my Certificate? After successfully completing the IT Support Assistant course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? IT Support Assistant Anyone from any background can enrol in this IT Support Assistant Training Bundle. Requirements IT Support Assistant This IT Support Assistant Training Course has been designed to be fully compatible with tablets and smartphones. Career path IT Support Assistant This comprehensive IT Support Assistant course is ideal for anyone who wants to take their professional development skills to the next level and fast track their career in any of the following roles: Trainer Manager Support Manager Support Associate Support Technician Customer Support Support Specialist Technical Support Engineer Technician Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (IT Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 3 IT Support Assistant Diploma - CPD Certified
Delivered Online On Demand
£49

Diploma of Hospitality and Hotel Management (Online)

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Hotel Management, Hospitality and Concierge Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Hotel Management, Hospitality and Concierge Training will help you keep ahead of the pack. The Hotel Management, Hospitality and Concierge Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Hotel Management, Hospitality and Concierge Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Hotel Management, Hospitality and Concierge Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Hotel Management, Hospitality and Concierge Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Hotel Management, Hospitality and Concierge Training? Course 01: Concierge Course 02: Level 3 Hospitality Management Course Course 03: Marketing Fundamentals Course 04: Office Skills Course 05: Working Effectively Across Cultures Course 06: Phone-Based Customer Service Course 07: Customer Relationship Management Course 08: Professional Photography Diploma Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Training So, enrol Diploma of Hospitality and Hotel Management now to advance your career! Curriculum of the Diploma of Hospitality and Hotel Management Bundle Course 01: Hotel Management Level 3 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction How will I get my Diploma of Hospitality and Hotel Management Certificate? After successfully completing the Diploma of Hospitality and Hotel Management course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hotel Management, Hospitality and Concierge Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Diploma of Hospitality and Hotel Management course to gather professional knowledge besides their study or for the future. Requirements Our Hotel Management, Hospitality and Concierge Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Diploma of Hospitality and Hotel Management course, it can be studied in your own time at your own pace. Career path Having these Diploma of Hospitality and Hotel Management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Concierge) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Diploma of Hospitality and Hotel Management (Online)
Delivered Online On Demand
£49

Complete Leadership and Management Diploma - Level 4

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Complete Leadership and Management Diploma - Level 4
Delivered Online On Demand14 days
£49

English Law Course - CPD Accredited

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

English Law Course - CPD Accredited
Delivered Online On Demand14 days
£49

Special Education Needs (SEN) Training - Level 2

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Special Education Needs (SEN) Training - Level 2
Delivered Online On Demand14 days
£49

Herbal Mastery Advanced Course - Level 4

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Herbal Mastery Advanced Course - Level 4
Delivered Online On Demand3 weeks
£49

Sales Skills - CPD Accredited

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Sales Skills - CPD Accredited
Delivered Online On Demand14 days
£49

Pet Sitting and Dog Walking Training

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Discover how to turn your love of animals into a lucrative business opportunity that will benefit you, your clients, and their pets. This Pet Sitting and Dog Walking Training Diploma course is an outstanding tutorial that teaches you how to care for many species of animals and keep them healthy. The course contains an extensive number of online learning modules that will provide crucial information. You will be taught how to look after every type of pet from dogs and cats, to fish and reptiles. With the knowledge and skills you acquire here, you will easily be able to set up a thriving business that exercises and performs pet sitting duties. Along with this Pet Sitting and Dog Walking Training Diploma you will get 10 premium courses for pet lovers and business owners. Also, you will get an original hardcopy certificate, transcript and a student ID card. Courses are included in this Pet Sitting and Dog Walking Training Diploma: Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Pet Sitting and Dog Walking Training Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Pet Sitting and Dog Walking Training Diploma have been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Pet Sitting and Dog Walking Training Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcome Explain the licences and legislation regarding dog business Understand how to set up and manage your own pet sitting business Understand the needs of dogs and cats Implement safety and emergencies measures Benefits you'll get choosing Apex Learning for this Pet Sitting and Dog Walking Training: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum ***Pet Sitting and Dog Walking Training Diploma*** Module 01: Introduction to Pet Sitting Module 02: Licences and Legislation Module 03: Setting up Your Own Pet Sitting Business Module 04: Managing Your Pet Sitting Business Module 05: Getting to Know the Dogs & Puppies Module 06: Dog Walking Module 07: Getting to Know the Kittens and Cats Module 08: Learning about Birds Module 09: Specific Information on Rabbits & Guinea-Pigs Module 10: Specific Information on Ornamental Fish Module 11: Specific Information on Reptiles Module 12: Safety and Emergencies How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to improve your dog business and dominate your local area. Or you want to attract new clients for your dog business. Except them - this course is useful for Dog walkers, dog sitters, or anyone interested in improving their dog business If you want to start a dog business from home Requirements Our Pet Sitting and Dog Walking Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After completing this Pet Sitting and Dog Walking Training course, you will build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Dog Groomer Dog Trainer Dog Walker Dog Shelter Worker Pet Groomer Pet Shelter Worker Animal Carer Dog Sitter Veterinary Assistant Pet Trainer Dog Handler Dog Behaviorist And much more! Certificates Certificate of completion Digital certificate - Included

Pet Sitting and Dog Walking Training
Delivered Online On Demand
£49

Clinical Coding, Clinical Governance & Medical Administration

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Clinical Coding Now Clinical coding is a vital aspect of healthcare operations, as it ensures accurate and consistent tracking of medical diagnoses and procedures. This in turn, helps with reimbursement claims, medical research, and overall quality of patient care. This clinical coding bundle was created by specialists in the field to help you understand clinical coding better. You may use your knowledge in the real world by taking the most pertinent courses, which are included in this clinical coding package. All the most recent subjects have been addressed in this course to make you more equipped for a career in clinical coding. Enrol today to start a lucrative career in clinical coding! Learning Outcomes of this Clinical Coding Bundle: Understanding the principles and practices of clinical coding, including the use of classification systems such as the ICD and CPT. Knowing how to use coding software and tools to accurately assign codes to patient records and claims. Being able to interpret and apply coding guidelines and regulations. Understanding the importance of accurate coding in healthcare billing and reimbursement. Knowing how to use coding principles to analyse and improve coding efficiency. Understanding how to use coding data to support quality improvement initiatives. Being able to communicate effectively with other healthcare professionals about coding issues. Along with this Clinical Coding course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Clinical Coding Bundle Consists of the following Premium courses: Course 01: Clinical Coding Course 02: Medication Administration Level 4 Course 03: Pharmacy Skills Training Level 4 Course 04: Medical Transcription Course 05: Medical Law Course 06: Medical Receptionist: Responsibilities and Skills Course 07: Consent in Healthcare Course 08: GDPR in Healthcare Course 09: Infection Prevention Training Course 10: Time Management Course 11: Level 2 Microsoft Office Essentials Key features of this Clinical Coding course: This Clinical Coding bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Clinical Coding is entirely online 24/7 Learner support So, enrol Clinical Coding now to advance your career! Our Clinical Coding course bundle is designed to provide a detailed understanding of the principles and practices of clinical Coding. You will learn about the different classification systems and coding guidelines used in the healthcare industry; it includes the International Classification of Diseases (ICD) and the Current Procedural Terminology (CPT). You will also learn to use coding software and tools to assign codes to patient records and claims accurately. Course Curriculum: Course 01: Clinical Coding Unit 01: Introduction Unit 02: PCS 3M Workshop Unit 03: PCS 3M Workshop Unit 04: PCS 3M Workshop Unit 05: PCS 3M Workshop Unit 06: PCS 3M Workshop ----- 10 more courses-------- How will I get my Clinical Coding Certificate? After successfully completing the Clinical Coding course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Coding course is for all Requirements This Clinical Coding course has been designed to be fully compatible with tablets and smartphones. Career path Our Clinical Coding course will aid the learners in pursuing the following line of works - Clinical coder: £22,000 - £40,000 per year Medical billing specialist: £20,000 - £30,000 per year Healthcare administrator: £25,000 - £45,000 per year Medical records technician: £20,000 - £30,000 per year Health information manager: £35,000 - £65,000 per year Clinical Coding Intern Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Clinical Coding) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Clinical Coding, Clinical Governance & Medical Administration
Delivered Online On Demand1 hour
£49