1437 Courses delivered Online

Getting Started OTHM Level 7 Diploma in Logistics and Supply Chain Management aims to provide a broader understanding of logistics and supply chain management. It is designed for logistics and supply chain professionals in the early stages of their careers looking to enhance their knowledge. Upon successfully completing this program, the learners will be equipped with skills needed to further their careers as logistics and supply chain professionals and to work toward a relevant Master's programme with advanced standing. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. Will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses, if the students want to pursue MBA or any other Masters. On successful completion of the course the students will be able to demonstrate their proficiency in the various management practices which will improve their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Time-constrained scenario-based assignments No examinations Entry Requirements For entry onto the OTHM Level 7 Diploma in Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System) Progression   On successful completion of the OTHM Level 7 Diploma in Logistics and Supply Chain Management, a number of progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work projects more effectively, giving learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Logistics and Supply Chain Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Logistics Management Reference No : J/618/1227 Credit : 20 || TQT : 200 The unit focuses on the valuing adding role of logistics in supply networks. It aims to impart learners with a thorough understanding of key theoretical and operational aspects of managing specifically transportation, storage/warehousing and packaging logistics. The related considerations for business competitiveness is emphasised as is the interdependency between operational, technological and regulatory aspects. UNIT2- Supply Chain Planning, Modelling and Analytics Reference No : R/618/1229 Credit : 20 || TQT : 200 The unit aims to provide learners with in-depth knowledge about planning processes across all key aspects of supply chain management. The relevance of each of the planning processes, the associated information requirements and modelling and analytic techniques are covered. UNIT3- Procurement and Supply Management Reference No : L/618/1231 Credit : 20 || TQT : 200 The unit seeks to provide learners with a thorough understanding of procurement and supply management from a strategic, technological, process and relationship perspective. The goal is to provide insights on the role of procurement within supply chain management, the negotiation and contractual issues encountered with suppliers , effective supplier relationship management, the tools and techniques to assess sourcing options and technological enablers in procurement. UNIT4- Supply Chain and Operations Strategy Reference No : Y/618/1233 Credit : 20 || TQT : 200 The aim of this unit is to develop learners' understanding of supply chain and operations management, including its scope, impact and importance as well as the strategic decisions that need to be made in today's world of global markets and global supply, taking into account the major competitive drivers. The unit discusses approaches and supply chain and operations management practices in a range of contexts. UNIT5- Sustainable Operations Management Reference No : H/618/1235 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding including key elements of sustainability and their importance to businesses, knowledge and skills of sustainable operations management, the different practices across the supply chain that can be worked upon to improve sustainability as well as the performance measures and the business impact of sustainability, the business drivers and barriers affecting the move towards sustainability. A variety of different sectors are explored. UNIT6- Business Research Methods Reference No : T/508/0626 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding of research principles including the formulation of literature reviews, statistical analysing using SPSS, research proposals, referencing, data collection using surveys and interviews, questionnaire design, qualitative data and methods for drawing conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The legal sector is a thriving industry in the UK, and legal secretaries play a vital role in ensuring its smooth operation. Did you know that according to a recent report, there are over 100,000 legal secretaries employed in the UK alone? If you're interested in a challenging and rewarding career in law, this diploma course is the perfect first step. This Diploma in Legal Secretary at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This comprehensive Legal Secretary Diploma course equips you with the essential skills and knowledge to excel in a legal environment. You'll gain a solid understanding of UK legal systems and procedures, covering areas like business law, employment law, family law, and contract law. The course also focuses on developing your practical skills in legal research, document preparation, case management, and communication. By the end of this program, you'll be confident in providing exceptional support to lawyers and solicitors, making you a valuable asset to any legal team. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Legal Secretary at QLS Level 5 Course 02: Business Law Course 03: UK Employment Law Course 04: Family Law Course 05: Contract Law UK This Legal Secretary training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Legal Secretary Gain a thorough understanding of the UK legal system. Master key legal concepts across various practice areas. Develop essential legal document preparation and processing skills. Enhance your communication and interpersonal skills for a legal environment. Learn effective time management techniques for a fast-paced legal office. Gain the confidence to excel in a legal secretary role. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training program (£10 postal charge will be applicable for international delivery) The Legal Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career starters Legal professionals Career changers Administrative assistants Paralegal aspirants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal secretary Paralegal Legal assistant Conveyancing assistant Solicitor's secretary Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Fixing things is an art—and some of us are born with a knack for it. From tightening a leaky tap to assembling furniture without swearing at the instructions, a Handyperson keeps the world running smoothly, one job at a time. The Handyperson Accredited Career Bundle Course is designed for those who enjoy rolling up their sleeves and sorting out the bits and bobs that others leave in chaos. You’ll dive into the knowledge needed to handle everything from minor repairs to household maintenance tasks—with confidence, clarity, and a slight smirk when someone says, “I’ve no idea how to fix this.” Whether you're looking to earn money from odd jobs or simply want to stop calling someone else for the little things, this course bundle helps you learn the ropes in your own time, without leaving your home. No overcomplicated jargon, no pointless fluff—just solid knowledge tailored to help you understand what goes where, and why it matters. If you've ever said, “I’ll sort that out myself,” then you’re already halfway there. Job Responsibilities of a Handyperson in the UK: Performing various repair and maintenance tasks in residential or commercial settings Handling basic plumbing, electrical, carpentry, and painting tasks Inspecting and troubleshooting issues with appliances, fixtures, and equipment Responding to client requests for repairs or improvements Maintaining a clean and organized work environment Skills needed to be successful as a Handyperson: Proficiency in basic carpentry, plumbing, electrical, and painting skills Knowledge of hand and power tools and their proper usage Problem-solving and troubleshooting abilities Excellent communication and customer service skills Time management and organizational skills Expected Salaries for Handypersons in the UK: Entry-level: £17,000 - £20,000 per year Experienced: £20,000 - £28,000 per year Highly skilled or self-employed: £28,000 - £40,000+ per year Key Features of Handyperson Career Bundle CPD Accredited Handyperson Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: PPE - Personal Protective Equipment Course The PPE - Personal Protective Equipment training and awareness course is specifically designed to provide individuals working in high-risk environments with a comprehensive understanding of the different types of personal protective equipment and their proper usage. It encompasses case studies and instructional videos that cover the entire risk assessment process. Course 02: Health and Safety at Work The Health and Safety at Work training course offers guidance to equip learners with the necessary skills, knowledge, and certifications to effectively minimise safety risks in the workplace and ensure compliance with UK health and safety regulations. Course 03: Working at Height The Working at Height Training course provides in-depth training for individuals who work at height or supervise such activities. It covers the legal requirements for both employers and employees, HSE regulations, personal protective equipment, and other important aspects. Course 04: Working in Confined Spaces The Working in Confined Spaces course is essential for employees and contractors working in confined spaces, as it provides a comprehensive understanding of the associated risks and the necessary protocols to ensure safety. It emphasises the importance of hazard recognition and effective management in such work environments. Course 05: Manual Handling Training The Manual Handling Training Course focuses on ensuring compliance with UK health and safety regulations by providing training on correct control measures, handling techniques, and risk assessment procedures. It is particularly relevant for warehouse workers, manual labourers, delivery drivers, construction workers, and farmhands. Course 06: Fire Safety Training The Fire Safety Training course is a mandatory requirement for all organisations. It is designed to equip fire wardens, managers, and supervisors with the knowledge of workplace fire safety laws and procedures, enabling them to respond effectively in the event of a fire emergency. Course 07: Electrical Safety Training The Electrical Safety Training course, offered in conjunction with Fire Safety Training, provides comprehensive safety compliance training for fire marshals, aspiring electricians, and responsible individuals. It covers valuable knowledge of fire extinguisher usage and the reduction of electrical hazards in both residential and workplace settings. Course 08: PAT - Portable Appliance Testing Training The PAT - Portable Appliance Testing Training Course is designed to familiarise participants with the testing of technical appliances. It enables them to assess and minimise risks, conduct inspections, and understand the safety procedures associated with using portable appliances at work. Course 09: Asbestos Awareness The Asbestos Awareness course offers comprehensive training to develop a thorough understanding of asbestos-related risks, safety measures, and compliance. It is particularly beneficial for individuals who need to be knowledgeable about asbestos in their respective fields. Course 10: COSHH Training The COSHH Training course is essential for employees working with hazardous substances. It provides the necessary knowledge and skills to work safely with hazardous materials encountered in various work environments, such as farms or swimming pools. Course 11: Slips, Trips, and Falls The Slips, Trips, and Falls course provides practical knowledge and skills to assess workplace safety and implement effective safety management systems. Its primary objective is to reduce accidents and injuries caused by slips, trips, and falls, which account for 38% of workplace incidents. Course 12: First Aid at Work The First Aid at Work course offers comprehensive training for individuals aspiring to become qualified first aiders. It covers various types of workplace emergencies, safety regulations, and best practices in emergency procedures and equipment usage. Course 13: Abrasive Wheels Training The Abrasive Wheels Training certification provides a comprehensive understanding of safety regulations, risk control, and compliance related to the use of abrasive wheels. It is particularly beneficial for construction industry workers and trade professionals. Course 14: Covid-19 Awareness The Covid-19 Awareness course provides up-to-date information and statistics about the novel coronavirus, along with health and safety guidelines to minimise the risk of infection. Accreditation This Handyperson bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Handyperson course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Handyperson - Essential Skills training bundle is ideal for anyone looking to start a career in the field of psychology or counselling, which includes the following related professions: Handyperson Handyman Any individual wants to get started with handyman career Requirements No prior degree or experience is required to enrol in this course. Career path This Handyperson Course will help you to explore avariety of career paths in the related industry, including: Maintenance Technician Facilities Technician Property Maintenance Operative General Maintenance Worker Handyman Services Provider Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Owners/Team Leads/Power Users, Industry Specialists, and Program/Project Managers. Overview Explain Maintenance and Repair business processesExecute maintenance tasksDefine relevant organizational elements used in Plant Maintenance In this course, students learn how to describe the maintenance and repair business processes within SAP ERP. This foundation knowledge is mandatory in order for students to have the confidence to complete the subsequent configuration courses. Plant Maintenance Organization Outlining EAM Processes and SAP Solution Portfolio Outlining the SAP User Interfaces and Roles Executing Maintenance Tasks with NetWeaver Business Client (NWBC) Checking Organizational Levels in Plant Maintenance Technical Objects Checking Functional Locations Managing Equipment Checking Linear Asset Management (LAM) Assigning Bills of Material (BOMs) to Technical Objects Breakdown Maintenance Planning Breakdown Maintenance Processing a Breakdown Maintenance Order Corrective Maintenance Outlining Corrective Maintenance Processing External Services Creating Notifications of Maintenance Requirements Creating Maintenance Orders Planning of Maintenance Orders Planning of Maintenance Orders for Operation Account Assignment (OAA) Selecting Maintenance Orders Planning for Maintenance Orders Scheduling Maintenance Executing Maintenance Tasks with SAP GUI Completing Notifications and Orders Confirm and Technically Complete an Order Creating a Shift Report Refurbishment of Spare Parts Checking Prerequisites in Materials Management (MM) Refurbishing Spare Parts Internally Refurbishing Spare Parts Externally Preventive Maintenance Outlining Preventive Maintenance Checking the Maintenance Task List Creating Maintenance Plans Scheduling Maintenance Plans Project-Oriented Maintenance Outlining Project-Oriented Maintenance Supplementary Processes for SAP Enterprise Asset Management Outlining Mobile Applications for SAP Enterprise Asset Management (SAP EAM) Using Visual Enterprise Documents Describing Basic Maintenance Processing Outlining Pool Asset Management (PAM) Outlining SAP Work Clearance Management (WCM) Applying Worker Safety Report and Analysis of Information for SAP Enterprise Asset Management (EAM) Analyzing Maintenance History with the Logistic Information System (LIS) Evaluating Plant Maintenance with SAP Business Warehouse (SAP BW) Outlining Rapid Deployment Solution EAM Analytics SAP Enterprise Asset Management Customizing Implementation Outlining SAP Enterprise Asset Management Customizing Implementation

This Construction Management - Level 7 is our highest-level course, designed for passionate candidates about climbing the corporate ladder to top-level leadership positions. This course is a must-take for those looking for a job in Construction Management - Level 7. This course will give you a comprehensive but easy-to-understand overview of the new construction industry. It will help you hone your practical skills, gain experience, and strengthen your faith in order for you to become a competent and capable Construction Management - Level 7 leader. Successful construction managers devote their careers to improving the working and living environments for everyone. In terms of job satisfaction and fulfilment, there is no comparison. Capable construction managers are in high demand all over the world. As a result, for qualified candidates, it can be one of the most lucrative careers. This Construction Management - Level 7 course is mandatory if you are considering a career in Construction Management - Level 7. It is the ultimate course for construction professionals seeking an industry-recognized qualification, designed by industry experts. Learning Outcomes After completing this Construction Management - Level 7 course you will be able to: Describe the importance and features of construction management. Describe how to use methods like project life cycle management, site audit, and cost management. Plan, procure, purchase, and manage material and equipment. Take a broad look at human resource management and on-site interactions. Describe risk and value management, as well as health and wellness. Why Choose Construction Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. *****Courses Included***** Total 4 Courses Main Course: Level 7 Construction Management **Free Courses** Course 01: Property Development Diploma Course 02: Health and Safety at Work Course 03: Property Management ***Others*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Construction Management - Level 7 course] Module 01: Introduction to Construction Management Module 02: Arrangement of Construction Projects Module 03: Work Breakdown Structure Explained Module 04: The Process of Estimation and Resources Allocation for a Project Module 05: Planning Project Effectively Module 06: Project Risk Management Module 07: Estimating Cost Module 08: Initial Site Investigation and Assessment Module 09: Site Organisation Module 10: Planning for Construction Equipment Module 11: Managing Construction Equipment Module 12: Managing Construction Materials Module 13: Human Resources Management (HRM) Module 14: Building Better Teams Module 15: Managing Conflict Module 16: Managing Anger and Violence in the Workplace Module 17: Storage Management Module 18: Purchasing and Vendor Management Module 19: Quality Control for Construction Works Module 20: Legal Features of Contracting Assessment Method After completing each module of the Construction Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Construction Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Construction Management - Level 7 course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this Construction Management - Level 7 course. Requirements There are no specific requirements for the Construction Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Getting Started OTHM Level 7 Diploma in Human Resource Management aims to provide understanding and skills to learners in human resource management; thereby, learners will acquire knowledge through an integrated approach of theory in human resource management and practice using real-time activities. Upon completing this program, the learners will attain strategic human resource management and leadership skills to enable them to progress into or within employment and to work toward a relevant Master's programme with advanced standing. Key Benefits   All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On completing the course, the students can demonstrate their proficiency in the various management practices, improving their chances of successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   For entry onto the OTHM Level 7 Diploma in Human Resource Management qualification, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English will need to have a score of 5.5 or above on the IELTS (International English Language Testing System) Progression   On successful completion of the OTHM Level 7 Diploma in Human Resource Management, several progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession.     Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Human Resource Management qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Human Resource Management Reference No : J/618/1339 Credit : 20 || TQT : 200 The aim of this unit is to understand the role of strategic management of human resources, the achievement of organisational objectives in different contexts. The learner will also learn how contemporary issues in external business environment impact organisations and the management of human resources. Analyse the impact of organisational strategy, structure and culture on HR strategy and the management of human resources. UNIT2- Engagement of Employees and Organisational Learning Reference No : A/618/1340 Credit : 20 || TQT : 200 The aim of this unit is to understand the role of the human resource function in contemporary organisations. Learners will examine and critically evaluate the purpose and objectives of human resource management Understanding, designing and implementation of HR action plans for promoting employee engagement and organisational performance UNIT3- Leadership Development and Performance Management Reference No : F/618/1341 Credit : 20 || TQT : 200 This unit aims to understand the key concepts of leadership and management. The learners will also learn the role of motivation, teamwork and effective communication in effective leadership. This will help to reflect the nature of the roles and competences relevant at a strategic management level. UNIT4- Global Resourcing, Talent and Reward Management Reference No : J/618/1342 Credit : 20 || TQT : 200 The aim of this unit is to develop in order to understand the design and implementation of performance and reward management systems within the environment of the organisation. Learners will attain both practical and theoretical understanding of recruitment, selection, employee retention and dismissal and related aspects of Global talent management. Learners can critically analyse external and internal environmental factors that influence performance and reward management. UNIT5- Managing Employment Relations and Employment Law Reference No : L/618/1343 Credit : 20 || TQT : 200 The aim of this unit is to enhance learners understanding of the key principles that underpin Managing Employment Relations. The learners will develop understanding of employee relation & Employment Law and their purpose, specifically focusing on recruitment and selection legislation and the employment protection provided for different types of organisation. UNIT6- Business Research Methods Reference No : T/508/0626 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding of research principles including the formulation of literature reviews, statistical analysing using SPSS, research proposals, referencing, data collection using surveys and interviews, questionnaire design, qualitative data and methods for drawing conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you tired of feeling lost in the jungle of legal jargon and data privacy regulations? Let's be honest, GDPR can feel like a cryptic ancient language reserved for lawyers with thick rulebooks. But fear not! This course bundle is your key to unlocking the secrets of the legal world, all from the comfort of your couch. Our GDPR & Paralegal course bundle is your personal guide to navigating the legal landscape with confidence. You'll master essential paralegal skills, become an expert in Anti-Money Laundering (AML) & Fraud Awareness, and gain a solid understanding of Compliance & Risk Management. Basically, you'll be the go-to person for all things legal and regulatory. This GDPR & Paralegal- CPD Certified Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: GDPR UK Course 02: Paralegal Training Course 03: Anti-Money Laundering (AML) & Fraud Awareness Course 04: Compliance & Risk Management Take control of your data expertise and propel your career forward. Enrol in the GDPR & Paralegal Course Bundle today! Learning Outcomes of GDPR & Paralegal Gain a comprehensive understanding of GDPR and its key principles. Apply GDPR principles to real-world scenarios in the UK context. Develop essential paralegal skills for a successful legal career. Identify and report suspicious activity related to money laundering and fraud. Implement effective compliance frameworks to minimize risk. Enhance your career prospects in data protection, legal services, and compliance. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of GDPR & Paralegal Get a free student ID card with GDPR & Paralegal Training program (£10 postal charge will be applicable for international delivery) The GDPR & Paralegal is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the GDPR & Paralegal course materials The GDPR & Paralegal comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: GDPR UK Module 01: The Purpose And Principles Of The UK GDPR Module 02: The Legal Foundations Of GDPR Module 03: The Governance Of GDPR Module 04: Protecting Personal Data Module 05: Exemptions To GDPR Module 06: International Transactions And National Security Course 02: Paralegal Training Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Anti-Money Laundering (AML) & Fraud Awareness Module 01: Introduction To Money Laundering Module 02: Proceeds Of Crime Act 2002 Module 03: Development Of Anti-Money Laundering Regulation Module 04: Responsibility Of The Money Laundering Reporting Office Module 05: Risk-Based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct And Transactions Module 09: Awareness And Training Course 04:Compliance & Risk Management Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Paralegals Data Protection Officers Compliance Professionals Legal Professionals Business Owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Paralegal Legal Assistant Compliance Officer Data Protection Officer Risk Manager Legal Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Ofqual Regulated | ATHE Awarded | Tutor Support Available

Getting Started OTHM Level 5 Diploma in Accounting and Business points the students to work in business bookkeeping. This capability incorporates bookkeeping philosophies, bookkeeping standards, ideas, and practices. It empowers the student to procure information in business accounting. This capability is intended to build up the abilities in dealing with business reviews and banking activities. After completing this course, the student can progress to Foundation Degrees, Higher National Diploma (HND), and Bachelors degree. Key Benefits   All the important Accounting rules are covered in this course. As a result, the students will better understand the relationship between accounting and business. It will be helpful to the students to develop their accounting skills through the practical application of various business analyses. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue a bachelor's degree. On successful completion of the course, the students will be able to demonstrate their proficiency in business, which helps to increase their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Accounting and Business: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession. Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 5 Diploma in Accounting and Business consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles and Concepts of Business Strategy Reference No : A/650/2356 Credit : 20 || TQT : 200 In simpler terms, strategy involves positioning a business to excel in its target market. Yet, gaining a competitive edge demands research, analysis, interpretation, and strategic decision-making. This unit aims to equip learners with the knowledge and skills necessary to actively contribute to an organization's strategy development and successful implementation. UNIT2- Financial Management Reference No : F/650/1917 Credit : 20 || TQT : 200 This unit intends to furnish learners with an understanding of fundamental financial theories and working capital management. Additionally, it aims to empower them with the skills needed to assess and employ strategies for handling an organization's global financial risks. UNIT3- Financial Planning and Control Reference No : H/650/1918 Credit : 20 || TQT : 200 This unit seeks to equip learners with an understanding of the financial planning and control function within businesses. It covers corporate financial planning, accessing various sources of business finance, and navigating the risks involved in global capital markets. Additionally, the unit explores the significance of corporate governance in overseeing the financial management function. Learners will cultivate the skills necessary to evaluate potential investment opportunities and analyze the risks linked to implementing global financial strategies. UNIT4- Financial Reporting Reference No : J/650/1919 Credit : 20 || TQT : 200 This unit aims to enhance learners' abilities in overseeing a company's business assets and creating various standard financial reports essential for depicting the organization's financial standing. It also delves into the conceptual frameworks governing financial reporting and their correlation with the presentation of financial information. UNIT5- The Management of Human Resources Reference No : H/650/1151 Credit : 20 || TQT : 200 Ensuring the attraction, growth, and retention of skilled employees significantly influence a business's triumph. Human Resource Management (HRM) centers on bolstering business success and performance through strategic planning and operational duties. This unit's goal is to familiarize learners with fundamental principles and concepts in HRM, enabling them to endorse a sustainable approach to managing people by comprehending the function's purpose and breadth within an organization. UNIT6- Business Start-up: Conception to Market Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to amalgamate prior learning, leveraging the knowledge and skills from disciplines like business strategy, financial planning, accounting, and management. Its objective is to guide individuals who aspire to start their own businesses, providing insights into the essential requirements, available support systems, and necessary personal attributes. Ultimately, learners will apply this collective knowledge to craft a robust and viable business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.