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4181 Courses delivered Online

Reflexology - Acupressure and Foot Reading

By IOMH - Institute of Mental Health

A Footpath to Wellness: Dive into the World of Reflexology Have you ever dreamt of walking a path paved with holistic healing? Where fingertips become instruments of well-being, and the map lies not on paper but etched on the soles of your feet? Step into the fascinating realm of Reflexology - Acupressure and Foot Reading, and unlock a treasure trove of ancient wisdom for yourself and others. The UK's wellness industry is booming, with a £4.2 billion market estimated to rise further. People yearn for natural, self-directed approaches to health, and reflexology fits the bill perfectly. This comprehensive Reflexology - Acupressure and Foot Reading course empowers you to tap into this growing trend, equipping you with the knowledge and skills to navigate the intricate landscape of the feet. This course is your compass on this rewarding journey. From identifying key acupressure points to deciphering the secrets hidden in foot shapes and colours, you'll gain the knowledge and confidence to embark on a fulfilling career or elevate your self-care routine. Ready to walk the path to holistic wellness? Enrol today and start reaping the benefits of Reflexology - Acupressure and Foot Reading! You will Learn The Following Things: Identify the main acupressure points on the feet and their uses. Explain the tools used in reflexology treatments. Recognise medical conditions that can benefit from reflexology. Analyse the feet to gather insights about a person's health. Practice sequences for reflexology sessions. Apply knowledge to provide reflexology treatments. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Reflexology - Acupressure and Foot Reading. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Reflexology - Acupressure and Foot Reading course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Massage Therapists: Expand your repertoire with a complementary therapy rooted in traditional Chinese medicine. Aspiring Reflexologists: Build a solid foundation for a fulfilling career in holistic healing. Footwear Enthusiasts: Deepen your understanding of how feet reveal fascinating insights about our health and personality. Stress Warriors: Discover self-care techniques to combat tension and promote deep relaxation. Health-curious Individuals: Embark on a journey of self-discovery, learning to read the stories your feet tell. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Reflexology - Acupressure and Foot Reading course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Reflexologist - £18K to £30K per year. Spa Therapist - £16K to £25K per year. Wellness Coach - £20K to £35K per year. Natural Health Practitioner - £22K to £40K per year. Salon Owner - £30K to £60K per year. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Main Acupressure Points Large Intestine 4 00:02:00 Lung 10 00:01:00 Small Intestine 3 00:01:00 Heart 7 00:02:00 Pericardium 6 00:01:00 Kidney 3 00:02:00 Liver 3 00:01:00 Stomach 36 00:02:00 Section 03: Tools we can use in our treatment Tools we can use in our treatment 00:02:00 Section 04: Certain Medical Conditions Anxiety 00:05:00 Headaches 00:04:00 Fibromyalgia 00:05:00 Menstrual Disorders 00:02:00 Insomnia 00:05:00 Arthritis 00:04:00 COLDS AND FLUS 00:02:00 Asthma 00:02:00 Section 05: Foot Reading Introduction 00:02:00 Start by Reading the Feet in Consultation 00:02:00 Zones 00:05:00 Toe Line Meanings 00:04:00 Section 06: Size of Feet Size of Feet 00:01:00 Arches 00:02:00 Section 07: Colour of the Feet Colour of the Feet 00:03:00 Nails 00:04:00 Skin Conditions 00:05:00 Section08: Gaps between Toes Gaps between toes 00:02:00 Section 09: Foot Sequence Foot Sequence 00:04:00 Section 10: Congratulations on Completing your Course Congratulations 00:01:00 Assignment Assignment -Reflexology - Acupressure and Foot Reading 00:00:00

Reflexology - Acupressure and Foot Reading
Delivered Online On Demand1 hour 21 minutes
£11

Level 2 Certificate in Principles of Working with People with Mental Health Needs

4.7(160)

By Janets

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  Mental health is just as important as physical health. However, a healthy body will not do you good if your mental health is abysmal. And the sad thing is that many people struggle with their mental health. And most people don’t even realise that they need professional help. Therefore, we created this Level 2 Certificate in Principles of Working with People with Mental Health Needs course. If you want to learn about mental health and help people suffering from mental health issues, this course is for you. You will gain the skills to understand various mental health conditions and how to work with and provide treatment for people struggling with their mental health. Get started with our course now and get proper mental support worker training to help people with their mental health. Enrol now and get certified! Please note: This course only gives you the theoretical knowledge you need to excel in this field. This Mental Health Support Worker Training – Level 3 doesn’t entitle you to practise as a professional in this field. What Will You Learn? Overview of mental health support worker Learn about different anxiety and mood disorders How to treat various mental illness Laws and policies concerning mental health Have a strong, flexible mental aptitude and adapt to unpredictable situations What classes are included in this package? Earn a digital Certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? Level 2 Certificate in Principles of Working with People with Mental Health Needs is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all students from any academic background to learn more about this subject. Career Path Training offered by the Level 2 Certificate in Principles of Working with People with Mental Health Needs could potentially benefit a range of roles but would particularly enhance careers in: Health Care Assistant Support Worker Home care support worker Clinical Psychiatrist Nurse Neuropsychologist Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Method of Assessment On successful completion of the Level 2 Certificate in Principles of Working with People with Mental Health Needs, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. The assessment will be evaluated automatically and the results will be given to you immediately. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Contents Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of the Service User

Level 2 Certificate in Principles of Working with People with Mental Health Needs
Delivered Online On Demand6 hours 26 minutes
£9.99

Drug and Alcohol, Mental Health & Suicide Awareness - CPD Accredited

By Training Tale

Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Maintaining a healthy and safe workforce is an important responsibility for employers and ensuring that all workers know their obligations for being physically fit for work is an essential part of that process. When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course takes the learner through the safety responsibilities, testing requirements and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course After completing this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Instant access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Course 01: Drug and Alcohol Awareness Training Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Other Benefits of this Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Drug and Alcohol, Mental Health & Suicide Awareness course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Course Curriculum of Drug and Alcohol Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Course Curriculum of Suicide Awareness Module 01: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts. Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses. The learner will know how to sign-post the individual to appropriate support and professional services. Course Curriculum of Level 5 Mental Health Care - MCA and DOLS Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) Assessment Method of Drug and Alcohol: Drug and Alcohol Awareness Course After completing each module of the Drug and Alcohol: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol: Drug and Alcohol Awareness Course After completing the MCQ/Assignment assessment for this Drug and Alcohol: Drug and Alcohol Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Special Note: Our Course is not a regulated Drug and Alcohol: Drug and Alcohol Awareness Course. If You want to get qualified, you can consider following options: EDI Drugs Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Drug and Alcohol, Mental Health & Suicide Awareness - CPD Accredited
Delivered Online On Demand24 hours
£12

The Power of Purpose - CPD Accredited More To Life Programme

5.0(1)

By Issy Crocker

Get to the heart of what matters to you. This course will empower you to gain clarity, find meaning and motivate yourself to achieve the things you care about with energy and grit. You will learn practical tools you can use in your day-to-day life.

The Power of Purpose - CPD Accredited More To Life Programme
Delivered OnlineJoin Waitlist
£195 to £295

Office Administration Complete Course

4.7(160)

By Janets

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

Office Administration Complete Course
Delivered Online On Demand4 days
£9.99

Extended Diploma in Emotional Intelligence and Mindfulness

By iStudy UK

Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy. To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills. Course Highlights Extended Diploma in Emotional Intelligence and Mindfulness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Emotional Intelligence and Mindfulness into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 14 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Emotional Intelligence and Mindfulness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Emotional Intelligence and Mindfulness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Emotional Intelligence and Mindfulness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Emotional Intelligence and Mindfulness Module One - Getting Started FREE 01:00:00 Module Two - What is Emotional Intelligence FREE 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Emotional Intelligence, Mindfulness and Empathy Training Course Online- Activities 00:00:00 Mock Exam Mock Exam- Extended Diploma in Emotional Intelligence and Mindfulness 00:30:00 Final Exam Final Exam- Extended Diploma in Emotional Intelligence and Mindfulness 00:30:00

Extended Diploma in Emotional Intelligence and Mindfulness
Delivered Online On Demand14 hours
£25

Zen Lifestyle

5.0(1)

By Course Gate

Embrace simplicity, mindfulness, and inner peace with our Zen Lifestyle course. Learn breathing techniques, meditation, and daily practices to live a balanced and harmonious life.

Zen Lifestyle
Delivered Online On Demand1 hour 12 minutes
£11.99

Mental Health Support Worker for Children

4.7(160)

By Janets

Course Overview Mental health is just as important as physical health. However, a healthy body will not do you good if your mental health is abysmal. And the sad thing is that many people struggle with their mental health. And most people don’t even realise that they need professional help. Therefore, we created this Mental Health Support Worker for Children course. If you want to learn about mental health and help people suffering from mental health issues, this course is for you. You will gain the skills to understand various mental health conditions and how to work with and provide treatment for people struggling with their mental health. Get started with our course now and get proper mental support worker training to help people with their mental health. Enrol now and get certified! Please note: This course only gives you the theoretical knowledge you need to excel in this field. This Mental Health Support Worker for Children doesn’t entitle you to practise as a professional in this field. What Will You Learn? Overview of mental health support worker Learn about different anxiety and mood disorders How to treat various mental illness Laws and policies concerning mental health Have a strong, flexible mental aptitude and adapt to unpredictable situations What classes are included in this package? Earn a digital Certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? Mental Health Support Worker for Children is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all students from any academic background to learn more about this subject. Career Path Training offered by the Mental Health Support Worker for Children could potentially benefit a range of roles but would particularly enhance careers in: Health Care Assistant Support Worker Home care support worker Clinical Psychiatrist Nurse Neuropsychologist Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Method of Assessment On successful completion of the Mental Health Support Worker for Children you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of the Service User

Mental Health Support Worker for Children
Delivered Online On Demand20 hours 41 minutes
£9.99

Excellence in Customer Service (Advanced)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Excellence in Customer Service (Advanced)
Delivered OnlineFlexible Dates
Price on Enquiry

Fundamentals in Depression

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Fundamentals in Depression course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Fundamentals in Depression course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Fundamentals in Depression and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Fundamentals in Depression course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Fundamentals in Depression course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Fundamentals in Depression will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Fundamentals in Depression Module 1: Introduction and Lecturer Credentials 00:02:00 Module 2: Signs and symptoms of mood and neurotransmitter disorders 00:02:00 Module 3: What are neurotransmitters? Types and their action in the nerve 00:04:00 Module 4: Types of neurotransmitters and how they affect the nerve 00:03:00 Module 5: Effect of stress on mood 00:04:00 Module 6: How exactly insulin and a high carbohydrate diet affect Neurotransmitter action and our mood 00:06:00 Module 7: Quick summary of the effect in the body 00:03:00 Module 8: A pertinent question answered 00:07:00 Module 9: How to go about reducing the effect of inulin to help recover optimal Neurotransmitter balance 00:04:00 Module 10: Impact of gut health on mood and depression 00:02:00 Lecture 11: Thank you and goodbye 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Fundamentals in Depression
Delivered Online On Demand38 minutes
£11.99