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Description Learn the advanced features of Google G Suit with the Google G Suite Connect and Access course. Google G Suite is the productivity and collaboration tool that is comprised of Google Drive, Google Docs, Slides, Sheets, Gmail, Calendar, Forms, Google Hangouts, Google Plus, and more. The course is split into five sections that show you how to use the five applications of Google G Suit such as Gmail, Google Calendar, Google Forms, Google Hangouts, and Google Plus. At first, you will master how to receive, send and manage the email service of Google. Then, the course shows you how to manage your schedule on Google Calendar. Next, you will know how to create and manage forms by using Google Forms. After that, the course teaches you how to communicate effectively by using Google Hangouts. Finally, the course illustrates the techniques of using the social media platform of Google and helps you to manage your social presence with Google Plus. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Google G Suite Connect and Access is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Google G Suite Connect and Access is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson 1: Google Gmail TOPIC A Getting Started with Gmail 00:15:00 TOPIC B Sending, Reading, and Replying to Messages 00:15:00 TOPIC C Organizing and Searching Mail 00:15:00 TOPIC D Managing Your Contacts 00:15:00 Lesson 2: Google Calendar TOPIC A Getting Started with Google Calendar 00:15:00 TOPIC B Create and Manage Events 00:15:00 TOPIC C Create Additional Calendars 00:15:00 TOPIC D Sharing Your Calendar 00:15:00 Lesson 3: Google Forms TOPIC A Getting Started with Google Forms 00:15:00 TOPIC B Build Forms 00:15:00 TOPIC C Work with Responses 00:15:00 Lesson 4: Google Hangouts TOPIC A Overview 00:15:00 TOPIC B Messaging and Text Hangouts 00:15:00 TOPIC C Video and Phone Hangouts 00:15:00 TOPIC D Hangouts Chat 00:15:00 Lesson 5: Google Plus TOPIC A Getting Started with Google Plus 00:15:00 TOPIC B Create and Optimize Your Profile 00:15:00 TOPIC C Creating Posts 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hour Flash Deal **25-in-1 Office Health and Safety Coordinator Diploma Mega Bundle** Office Health and Safety Coordinator Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Office Health and Safety Coordinator Diploma package online with Studyhub through our online learning platform. The Office Health and Safety Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Office Health and Safety Coordinator Diploma course provides complete 360-degree training on Office Health and Safety Coordinator Diploma. You'll get not one, not two, not three, but twenty-five Office Health and Safety Coordinator Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Office Health and Safety Coordinator Diploma courses are yours for as long as you want them once you enrol in this course This Office Health and Safety Coordinator Diploma Bundle consists the following career oriented courses: Course 01: Health and Safety Executive (HSE) Course 02: COSHH Basics for a Safe Working Environment Course 03: Asbestos Awareness Course 04: Working in Confined Spaces Course 05: Safety & Precautions in Medication Management Course 06: Risk Assessment & Management Course 07: Manual Handling Training Course 08: Fire Safety Course 09: Emergency First Aid at Work Course 10: Infection Control Diploma Course 11: Spill Management Training Course 12: Hand-arm Vibration and HAVS Training Course Certificate Course 13: Crowd Management Course 14: Office Skills and Administration Course 15: Food Safety & Hygiene Course 16: Cleaning, Decontamination and Waste Management Course 17: Microsoft Excel Course 18: Email Writing Training Course 19: Report Writing Course 20: Optimizing Office Ergonomics for Productivity Course 21: Master Productivity & Time Management In Under 40 Minutes Course 22: Effective Communication Skills Diploma Course 23: Business Networking Skills Course 24: Leadership Skills Training Course 25: Emotional Intelligence and Social Management Diploma The Office Health and Safety Coordinator Diploma course has been prepared by focusing largely on Office Health and Safety Coordinator Diploma career readiness. It has been designed by our Office Health and Safety Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Office Health and Safety Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Office Health and Safety Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Office Health and Safety Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Office Health and Safety Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Office Health and Safety Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Office Health and Safety Coordinator Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Office Health and Safety Coordinator Diploma lessons One to one assistance from Office Health and Safety Coordinator Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Office Health and Safety Coordinator Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Office Health and Safety Coordinator Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Office Health and Safety Coordinator Diploma certificate and transcript on the next working day Easily learn the Office Health and Safety Coordinator Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Health and Safety Coordinator Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Office Health and Safety Coordinator Diploma Requirements To participate in this Office Health and Safety Coordinator Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Office Health and Safety Coordinator Diploma Career path You will be able to kickstart your Office Health and Safety Coordinator Diploma career because this course includes various courses as a bonus. This Office Health and Safety Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Office Health and Safety Coordinator Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

🌟 Unlock Your Potential with the Admin, Secretarial & PA Online Course! 🌟 Are you ready to embark on a journey towards a rewarding career in administration, secretarial work, or personal assistance? Look no further! Our comprehensive Admin, Secretarial & PA Online Course is designed to equip you with the essential skills and knowledge needed to thrive in today's fast-paced business world.   📚 What to Expect: Our course covers a wide range of topics essential to excel in administrative roles. From mastering communication techniques to honing your organizational skills, you'll delve into the intricacies of office management, time management, and effective multitasking strategies. Gain proficiency in industry-standard software applications, learn the art of professional correspondence, and understand the importance of confidentiality and discretion in your role. With our engaging multimedia content, interactive quizzes, and practical exercises, you'll absorb the material effortlessly and apply your newfound knowledge with confidence. Whether you're a seasoned professional looking to refresh your skills or a newcomer to the field, our course is tailored to meet your needs and elevate your career prospects.   🚀 Benefits of Taking the Admin, Secretarial & PA Online Course: Flexibility: Study at your own pace, from anywhere in the world, and fit your learning around your busy schedule. No need to sacrifice your current commitments - our online platform allows you to access course materials 24/7. Relevance: Stay up-to-date with the latest industry trends and best practices. Our course content is regularly updated to reflect the evolving demands of the administrative landscape, ensuring you're equipped with the most relevant skills employers are seeking. Career Advancement: Enhance your employability and unlock new career opportunities. Whether you're seeking entry-level positions or aiming for senior administrative roles, the skills acquired through our course will set you apart from the competition and open doors to advancement. Networking: Connect with like-minded professionals and industry experts through our online community. Exchange ideas, seek advice, and build valuable relationships that can propel your career forward. Increased Efficiency: Streamline your workflow and boost productivity with proven time management techniques and organizational strategies. Learn how to prioritize tasks, manage deadlines effectively, and optimize your workflow for maximum efficiency.   Who is this for? 🎯 Our Admin, Secretarial & PA Online Course is perfect for: Aspiring administrative professionals seeking to kickstart their careers. Current administrative staff looking to enhance their skills and advance their careers. Individuals interested in pursuing roles in secretarial work or personal assistance. Entrepreneurs and small business owners seeking to improve their office management skills.   Career Path 🛣️ Upon completion of our course, you'll be equipped to pursue a variety of exciting career paths, including: Administrative Assistant Executive Assistant Office Manager Personal Assistant Secretary Receptionist Virtual Assistant And more!   Don't let your potential go untapped - enroll in our Admin, Secretarial & PA Online Course today and take the first step towards a fulfilling and prosperous career in administration! 🚀   FAQ (Frequently Asked Questions) - Admin, Secretarial & PA Online Course Q1: What is the Admin, Secretarial & PA Online Course about? A1: The Admin, Secretarial & PA Online Course is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in administrative roles, including secretarial and personal assistant positions. This course covers a wide range of topics, including office management, communication skills, time management, and organizational techniques. Participants will learn how to efficiently manage administrative tasks, handle correspondence, schedule appointments, and provide effective support to executives and teams. Q2: Who is this course suitable for? A2: This course is suitable for anyone interested in pursuing a career in administration, secretarial work, or personal assistance. Whether you're a recent graduate looking to enter the workforce or a professional seeking to enhance your skills and advance your career, this course provides valuable insights and practical techniques applicable across various industries and sectors. Additionally, entrepreneurs and small business owners can benefit from learning essential administrative skills to efficiently manage their operations. Q3: What are the key benefits of taking this online course? A3: By enrolling in the Admin, Secretarial & PA Online Course, participants can expect to gain a comprehensive understanding of administrative principles and practices. Some key benefits include: Acquiring essential skills in office management, communication, and organization. Learning effective time management techniques to optimize productivity. Developing proficiency in handling administrative tasks such as correspondence, scheduling, and document management. Enhancing interpersonal skills for effective communication with colleagues, clients, and stakeholders. Increasing employability and career advancement opportunities in administrative roles across various industries. Q4: How is the course structured, and what learning materials are provided? A4: The course is structured into modules, each focusing on specific aspects of administration, secretarial duties, and personal assistance. Participants will have access to comprehensive learning materials, including video lectures, reading materials, practical exercises, and quizzes. Additionally, interactive elements such as discussion forums and case studies are incorporated to facilitate engagement and application of knowledge. Learners can progress at their own pace, with flexibility to accommodate individual schedules and learning preferences. Q5: Is there any prerequisite for enrolling in this course? A5: No specific prerequisites are required for enrollment in the Admin, Secretarial & PA Online Course. This program is designed to cater to individuals with varying levels of experience and educational backgrounds. Whether you're a beginner seeking to enter the field of administration or an experienced professional looking to refine your skills, this course offers valuable insights and practical knowledge to support your career goals. Course Curriculum Module 1-Overview for the New Administrative Assistant Overview for the New Administrative Assistant 00:00 Module 2-Daily Routine Daily Routine 00:00 Module 3-Telephone Usage Telephone Usage 00:00 Module 4-Meetings Meetings 00:00 Module 5-Keeping Accurate Records Keeping Accurate Records 00:00 Module 6- Office Equipment Office Equipment 00:00

Introduction: Stress is one of those words that employers dread. A certain amount of stress is good for motivation and productivity, but, when it reaches a level that affects productivity and morale, it can result in sickness and time off work. A stressful workforce is generally not a happy one - it can be demotivated and inefficient. Being able to recognise the signs of stress is key, and that is where this course comes in. For any employer that understands that the welfare of their employees has an impact on the bottom line, this course delivers valuable key outcomes. The course is beneficial to team leaders and managers who need to be able to identify stress, who is stressed and what the stressors are. It is also useful to employees who work in continuously stressful environments, as it provides them with tools and skills, in order to manage their stress levels, to maintain a good level of wellbeing.   What's Covered in the Course? Any employee studying this course will cover the following main topics: A comprehensive overview of what stress is and what it looks and feels like, as it relates to the workplace and the particular role of the employee; Tips, tricks and advice for learning how to deal with stress in the workplace; Understanding what burnout means and what it involves and how stress comes about and what contributes to it; The negative effects that stress has on the body and how to cope with stress in the workplace; How to develop the skills and confidence with which to deal with stress at work, under all circumstances and in all scenarios; How to encourage and respond to all types of feedback, both positive and negative, in an effective way; Tips, tricks and advice that help employees learn to deal with stress at work in a positive way; How to create an action plan that can be personalised, in order to help anyone deal with stress in the workplace. What are the Benefits of the Course? The course's main benefits include: Employee well-being and job satisfaction are increased through the self-management of stress; Team leaders and managers are better equipped to identify stress and provide assistance, before it reaches a debilitating stage; The working environment is enhanced, the workplace is happier, and the workforce is more content; It is online and allows the learner to study flexibly and in their own time; Full online support is available for the learner. Course Modules: Module 1 : What Is Stress? Module 2 : Individual Perceptions of Stress Module 3 : Developing Face-To-Face Confidence Module 4 : Handling Objections Module 5 : Encouraging and Responding to Positive and Negative Feedback Module 6 : Using Your Body Language for Impact

Microsoft Office 2016 Complete Course Did you ever struggle with MS Office 2016? Do you feel like you need to learn more about MS Office skills? Well, if you want to increase your productivity to the highest level in your workplace, our Microsoft Office 2016 Complete Course is the perfect one for you. This course is a power-packed course that covers everything about Microsoft Office 2016. In this Microsoft Office 2016 Complete Course course, learners will gain proficiency in sharing documents, comparing changes, and reviewing papers collaboratively with others. Plus, you will learn advanced document formatting techniques, such as adding captions, cross-references, footnotes, endnotes, and bibliographies to enhance document structure and readability. This course will teach you how to manage user information effectively within Microsoft Word 2016 documents, including modifying and updating user details. Moving deeper into the Microsoft Office 2016 Complete Course, you will gain in-depth knowledge about Microsoft Excel 2016 in detail. After completing this course, you will develop the skills to troubleshoot formula errors, trace cells, and evaluate formulas to ensure data integrity and reliability in Excel 2016. You will also be able to apply conditional formatting and data validation criteria to organise and visualise data, ensuring accuracy and consistency efficiently. Moreover, in this Microsoft Office 2016 Complete Course course, you will learn to customise the Microsoft PowerPoint 2016 user interface and manage presentation sections for improved organisation and navigation. This course will make you an expert in presenting slideshows online, leveraging PowerPoint's remote collaboration and engagement capabilities. Furthermore, you will learn to insert advanced characters and objects, modify message settings, and utilise automatic replies to manage email communication effectively using Microsoft Outlook 2016. The last part of the course will elevate your mastery of Microsoft Access 2016. Ernol in the Microsoft Office 2016 Complete Course course to boost your work-life efficiency. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

Unlock the full potential of Microsoft Office 2016 with our comprehensive course! From Word to Excel, PowerPoint, and more, master essential skills to boost your productivity and efficiency. Whether you're a beginner or seeking to enhance your proficiency, this course provides step-by-step guidance to navigate and utilize Office tools effectively. Enroll now and elevate your Microsoft Office skills to excel in your personal and professional endeavors!

Enhance your expertise in Microsoft Office Skills with Admin, Secretarial & PA (Administration)and acquire in-demand data management skills to easily complete your everyday Microsoft Office tasks! Whether you are a business professional, student, teacher, freelancer, or solopreneur, this interactive Microsoft Office Skills with Admin, Secretarial & PA (Administration) training assists you in taking your skills to the next level. With a single payment, you will gain access to this Microsoft Office Skills with Admin, Secretarial & PA (Administration) course, including an original hardcopy certificate, a transcript and a student ID card. Courses are included in this Microsoft Office Skills with Admin, Secretarial & PA (Administration) Bundle : Course 01: MS Word Diploma Course 02: Microsoft PowerPoint Diploma Course 03: Microsoft Excel Level 3 Course 04: Complete Microsoft Access Course Course 05: Functional Skills IT Course 06: Data Analysis in Microsoft Excel Complete Training Course 07: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 08: Excel Pivot Tables Course 09: Microsoft Teams Course 10: Microsoft Excel: Master Power Query in 120 Minutes! Course 11: Office Skills and Administration Management Diploma So enrol now in this Microsoft Office Skills with Admin, Secretarial & PA (Administration) Bundle! This Microsoft Office Skills with Admin, Secretarial & PA (Administration) is a bundle course that holds 11 different courses covering various topics to give you a rich learning experience to master the skills of Microsoft Office Skills with Admin, Secretarial & PA (Administration)fruitfully. The Curriculum of Microsoft Office Skills with Admin, Secretarial & PA (Administration) Bundle Course 01: MS Word Diploma Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document =========>>>>> And 10 More Courses <<<<<========= The detailed curriculum of the Microsoft Office Skills with Admin, Secretarial & PA (Administration) is given in the resources section. How will I get my Microsoft Office Skills with Admin, Secretarial & PA (Administration) Certificate? After successfully completing the Microsoft Office Skills with Admin, Secretarial & PA (Administration) bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are new to Microsoft Office Skills with Admin, Secretarial & PA (Administration) and want to learn the basics of the program Professionals who want to improve their skills and knowledge of Microsoft Office Skills with Admin, Secretarial & PA (Administration) Students who want to improve their productivity and efficiency by learning to use Microsoft Office more effectively Requirements This Microsoft Office Skills with Admin, Secretarial & PA (Administration) is open to anyone. All you need is an interest in learning! Career path Upon completion of this Microsoft Office Skills with Admin, Secretarial & PA (Administration) course, numerous exciting career opportunities await you. Explore a variety of roles in Microsoft Office Skills with Admin, Secretarial & PA (Administration), like: Office Administrator Microsoft Office specialist. Office skills Manager Office Assistant Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Microsoft Office Excel Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Description: This Microsoft Office 365 For End Users - Complete Video Course is designed for decision-makers who are trying to understand the features and benefit of office 365 and how it can increase employee productivity. This course will provide you with the knowledge and skills to efficiently use Office 365. You will learn to use Outlook Online, Skype for Business to collaborate with others, manage documents and site navigation, SharePoint Online, OneDrive for Business, Manage Outlook features, contacts, groups, distribution groups, and calendars, create, organize, and manage OneNote Notebooks, and much more. By this course, you will be able to effectively navigate Office 365 and make use all of the features of Office 365. You definitely can take this course if you are using or will use Office 365. So, why are you thinking more? Don't be late to join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 For End Users - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 For End Users - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Office 365 Overview Office 365 Overview FREE 01:23:00 Email, Contacts & Calendar Email, Contacts & Calendar 00:43:00 Using the Office 365 Office Apps Using the Office 365 Office Apps 00:48:00 Mock Exam Mock Exam- Microsoft Office 365 For End Users - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 365 For End Users - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Facilitating Effective Meetings (Virtual) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps