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The UK Corporate Tax Returns Insight Course is designed to provide a deep understanding of the UK corporate tax system and the key principles behind submitting corporate tax returns. This online course caters to professionals and individuals seeking a thorough understanding of the tax process, from preparing accurate returns to understanding the financial implications for businesses. Through a structured approach, learners will gain insights into the essential components that make up corporate tax returns and the critical steps involved in their preparation. The course is ideal for those looking to expand their knowledge of corporate tax obligations in the UK, focusing on the accurate submission of tax returns and understanding the intricacies of UK tax law. It covers various topics, including tax computation, allowances, exemptions, and reliefs available to businesses. With this course, learners will become well-versed in the essential processes and best practices involved in corporate tax compliance. This course aims to provide you with the expertise needed to navigate the complexities of UK corporate tax, ensuring that you are well-prepared to manage tax returns with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Corporate Tax Return in the UK Module 2: Income and Expenses in Corporate Tax Returns Module 3: Tax Reliefs, Credits, and Special Schemes Module 4: Compliance and Reporting Obligations Module 5: International Tax Considerations Module 6: Tax Investigation and Dispute Resolution Module 7: Emerging Trends and Updates in Corporate Taxation Module 8: Corporate Tax Calculation Learning Outcomes Analyse corporate financial data for accurate tax reporting. Implement tax strategies leveraging reliefs and credits effectively. Navigate international tax regulations for cross-border transactions. Ensure compliance with reporting obligations in corporate tax. Resolve tax investigations with strategic dispute management. Stay updated with emerging trends, adapting corporate tax strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Financial professionals seeking in-depth corporate tax knowledge. Accountants aiming to enhance their expertise in tax calculations. Business owners and managers keen on optimising tax strategies. Tax consultants looking to stay abreast of international tax norms. Aspiring tax advisors seeking a comprehensive understanding. Legal professionals wanting to specialise in corporate taxation. Finance students preparing for a career in corporate tax. Individuals aiming to excel in financial management with a focus on taxation. Career path Corporate Tax Advisor Tax Consultant Financial Analyst (Tax) Tax Compliance Manager International Tax Specialist Corporate Finance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Embarking on the "Navigating UK Corporate Tax" course is crucial in today's professional landscape. Understanding corporate tax intricacies is essential as businesses navigate increasingly complex financial environments. This course equips you with vital knowledge on corporate tax returns, income and expenses management, tax reliefs, compliance obligations, and international tax considerations. Mastery of these skills not only enhances your daily decision-making but also boosts career prospects in the UK job market, where demand for tax specialists remains high. Companies value expertise in corporate tax, offering competitive salaries that reflect the specialized knowledge. The advantages of pursuing this course are evident in the sector's growth trajectory, with corporate tax roles expanding by over 15% annually. Stay ahead in your career with the "Navigating UK Corporate Tax" course, ensuring you're prepared for dynamic industry demands and lucrative opportunities. Key Features: CPD Certified Navigating UK Corporate Tax Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Corporate Tax Return in the UK Module 02: Income and Expenses in Corporate Tax Returns Module 03: Tax Reliefs, Credits, and Special Schemes Module 04: Compliance and Reporting Obligations Module 05: International Tax Considerations Module 06: Tax Investigation and Dispute Resolution Module 07: Emerging Trends and Updates in Corporate Taxation Module 08: Corporate Tax Calculation Learning Outcomes: Analyze UK Corporate Tax Returns for accurate financial reporting and compliance. Apply knowledge of Income and Expenses to optimize corporate tax liabilities. Utilize Tax Reliefs, Credits, and Special Schemes for tax efficiency strategies. Demonstrate understanding of Compliance and Reporting Obligations in corporate tax. Evaluate International Tax Considerations for cross-border business operations and transactions. Navigate Tax Investigation and Dispute Resolution processes effectively and ethically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Navigating UK Corporate Tax course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Navigating UK Corporate Tax. Moreover, this course is ideal for: Tax professionals seeking in-depth knowledge of UK corporate tax regulations. Financial analysts aiming to enhance their corporate tax expertise. Business owners or managers wanting to manage tax obligations proficiently. Accountants interested in staying updated on emerging corporate tax trends. Individuals aspiring to specialize in corporate tax consultancy roles. Requirements There are no requirements needed to enrol into this Navigating UK Corporate Tax course. We welcome individuals from all backgrounds and levels of experience to enrol into this Navigating UK Corporate Tax course. Career path After finishing this Navigating UK Corporate Tax course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Navigating UK Corporate Tax are: Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Explore the complexities of whistleblowing in our intermediate course, covering topics such as types of whistleblowing, protection laws, investigation techniques, and fostering a whistleblowing culture. Gain valuable insights and strategies to navigate ethical dilemmas and promote transparency within your organization.

This Diploma in Newspaper Journalism at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Newspaper Journalism at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Newspaper Journalism at QLS Level 5 course. Due to Newspaper Journalism at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Newspaper Journalism at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Newspaper Journalism at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Newspaper Journalism at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Newspaper Journalism at QLS Level 5 course. This Newspaper Journalism at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Newspaper Journalism at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Newspaper Journalism at QLS Level 5 course: Module 01: Introduction and Principles of Newspaper Journalism Module 02: History and Development of Newspaper Journalism Module 03: Interviewing for Newspaper Journalism Module 04: News Writing Module 05: News Production Module 06: News Reporting Module 07: Writing Skills for Newspaper Journalists Module 08: Newspaper Journalism law Module 09: Court Reporting Module 10: Journalism Ethics Module 11: Niche Journalism Module 12: Tips on Writing a Good Feature Story Module 13: Health and Safety for Journalists Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Newspaper Journalism at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Newspaper Journalism at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Newspaper Journalism at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Newspaper Journalism at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Newspaper Journalism at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

🚚 Smooth Operations, Secure Docking: Loading Dock Safety Online Training Course! 🛡️ Are you ready to fortify the safety of your loading dock operations? Enroll in our Loading Dock Safety Online Training Course, a comprehensive program meticulously designed to equip you with the knowledge and strategies needed to ensure secure and efficient loading dock procedures. Join us on a journey where productivity meets safety, creating a workplace culture that values the well-being of everyone involved in the loading process. 🌟 Module 1: Introduction to Loading Dock Safety - Equipment and Maintenance Embark on your safety journey with Module 1, providing a comprehensive introduction to loading dock safety. Understand the importance of proper equipment usage and maintenance, laying the foundation for a proactive approach to safety in the loading dock area. 🚧 Module 2: Safe Forklift Operations and Hazardous Materials Handling Master the art of safe forklift operations and hazardous materials handling in Module 2. Explore techniques for operating forklifts securely, and understand best practices for handling hazardous materials during loading and unloading operations. 🔥 Module 3: Fall Protection and Fire Safety Optimize your loading dock environment with Module 3, dedicated to fall protection and fire safety. Learn to implement fall protection measures for elevated work areas and ensure fire safety protocols are in place, creating a secure loading dock environment. 📦 Module 4: Material Handling and Traffic Management Enhance material handling practices with Module 4, focusing on efficient techniques and traffic management strategies. Learn to streamline material handling procedures, manage traffic flow effectively, and prevent congestion for a smoother loading dock operation. 🚦 Module 5: Hazard Communication and Security Awareness Maintain a secure loading dock with Module 5, where you'll focus on hazard communication and security awareness. Explore strategies for effective communication about potential hazards and enhance security awareness for a vigilant loading dock team. 🌟 Module 6: Incident Reporting and Safety Culture Cap off your training with Module 6, where you'll delve into incident reporting and building a safety culture. Learn the importance of prompt incident reporting, foster a culture that prioritizes safety, and ensure that every team member is committed to a secure loading dock environment. 🚀 Why Choose Our Loading Dock Safety Online Training Course? Expert-Led Training: Learn from seasoned professionals and safety experts specializing in loading dock safety. Interactive Learning: Engage in practical simulations, real-world scenarios, and interactive exercises to apply theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Productivity Booster: Establish a loading dock culture that prioritizes safety, fostering an environment where every team member contributes to the efficiency of operations. Don't let safety be a missing link in your loading dock operations! Enroll now in the Loading Dock Safety Online Training Course and empower your team with the knowledge and skills needed to navigate loading and unloading operations securely. Your journey to a safer loading dock begins here! 🚛✨🎓 Course Curriculum Module 1 Introduction to Loading Dock Safety Equipment and Maintenance Introduction to Loading Dock Safety Equipment and Maintenance 00:00 Module 2 Safe Forklift Operations and Hazardous Materials Handling Safe Forklift Operations and Hazardous Materials Handling 00:00 Module 3 Fall Protection and Fire Safety Fall Protection and Fire Safety 00:00 Module 4 Material Handling and Traffic Management Material Handling and Traffic Management 00:00 Module 5 Hazard Communication and Security Awareness Hazard Communication and Security Awareness 00:00 Module 6 Incident Reporting and Safety Culture Incident Reporting and Safety Culture 00:00

Course Overview Money laundering is a complex issue; it requires a great deal of expertise to recognize suspicious conduct and prevent unlawful transactions. The Anti-Money Laundering (AML) Training course is crafted by the industry experts to help learners comprehend the skills and knowledge to carry out all the responsibilities of an anti-money laundering professional. From the Anti-Money Laundering (AML) Training course, you will be able to learn the fundamentals of money laundering. You will become aware of all the duties and responsibilities of an anti-money laundering reporting officer. In addition, the course will assist you in understanding the Proceeds of Crime Act 2002. From the engaging modules, you will attain the abilities for risk assessment. You will also become skilled in detecting suspicious transactions. The course will also discuss the customer due diligence program in detail.  Enroll in the Anti-Money Laundering (AML) Training course to increase your confidence and competence in this matter. This course will also provide you with a valuable certificate to elevate your resume. Learning Outcomes Understand the basic definition of money laundering Deepen your understanding of the roles and responsibilities of an anti-money laundering officer Study the core principles of the Proceeds of Crime Act 2002 Acquire the skills and knowledge to assess client risks Learn how to identify suspicious transactions Familiarize with the major components of customer due diligence program Who is this course for? This Anti-Money Laundering (AML) Training course is for anyone interested to pursue a career in the relevant industry or just interested to enrich their knowledge of this subject. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Anti-Money Laundering (AML) Training course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Money Laundering Reporting Officer AML Analysts AML Officer Risk & Compliance Analyst Module 01: Introduction to Money Laundering Introduction to Money Laundering 00:17:00 Module 02: Proceeds of Crime Act 2002 Proceeds of Crime Act 2002 00:19:00 Module 03: Development of Anti-Money Laundering Regulation Development of Anti-Money Laundering Regulation 00:20:00 Module 04: Responsibility of the Money Laundering Reporting Officer Responsibility of the Money Laundering Reporting Officer 00:20:00 Module 05: Risk-based Approach Risk-based Approach 00:23:00 Module 06: Customer Due Diligence Customer Due Diligence 00:23:00 Module 07: Record Keeping Record Keeping 00:16:00 Module 08: Suspicious Conduct and Transactions Suspicious Conduct and Transactions 00:22:00 Module 09: Awareness and Training Awareness and Training 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Management of Value (MoV®) Foundation This interactive MoV® Foundation course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn Upon completion of an MoV course candidates should be able to discuss and explain: The main processes and techniques used within MoV and the reasons for using them How MoV may be applied at portfolio, program, project and operational levels The differences in applying MoV at different stages in a project and the expected outputs from a MoV Study at each stage The circumstances under which MoV should be used The concept of value and how value may be improved The main benefits arising from the use of MoV Approaches for implementing MoV How to respond to external and internal influences The principles of embedding MoV into an organization The key topics in document checklists, the toolbox, health check, organizational maturity and individual competence. Upon successful completion of this course, you will be able to: Organize and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach and environment Analyse a company, program or project to establish its organizational value; includes identification and weighting of Value Drivers Pass the AXELOS MoV Foundation Examination Introduction to value management and MoV Value and Value Management Capabilities, Outcomes, Benefits and Disbenefits What is Value? What is Management of Value (MoV)? Why use MoV? Where use MoV? When MoV should be used? What using MoV involve? Selected MoV benefits Relationship with other AXELOS Global Best Practices and Models How MoV fits with other AXELOS Global Best Practice Guides MoV principles Align with organization's objectives Focus on functions and required outcomes Balance the variables to maximise value Apply throughout the investment decision Tailor MoV to suit the subject Learn from experience and improve Assign clear roles and responsibilities and build a supportive culture MoV processes Frame the programme or project Gather information Analyse information Process information Evaluate and select Develop Value Improving Proposals Implement and share outputs MoV techniques Function Analysis Function Analysis System Technique (FAST) Traditional (or classic) FAST Technical FAST Customer FAST Value Trees Measuring value Value profiling (a.k.a. value benchmarking) Simple multi-attribute rating technique (a.k.a. SMART) Value index Value metrics Value for money (VfM) ratio Value Engineering / Analysis Common techniques used in MoV Analysis of information Benchmarking Process Mapping Root Cause Analysis Discounted Cash Flow Analysis Generating Ideas Brainstorming Evaluation and option selection Option Selection Matrix Idea selection Allocation to Categories Idea Selection Matrix Weighting techniques Paired Comparisons Points Distribution Developing VIPs Developing Proposals Cost Benefit Analysis Building Decisions Implementing VIPs Implementation Plans Feedback Following up Tracking Benefits Approach to Implementation Generic approach to MoV implementation Plan the MoV activities Understand and articulate value Prioritize value Improve value Quantify value Monitor improvements in value Learn lessons Environmental factors Portfolio Considerations Programme considerations Project considerations Operational Considerations Embedding MoV into an organization Benefits of Embedding MoV into an organization MoV Policy MoV Policy Composition Embedding MoV into an organisation Key steps Suggested MoV Management Structure Overcoming barriers We do it anyway It takes up too much time We can't afford to make the changes What's in it for me? Don't fix it if it ain't broke Fixed returns on investment MoV products Briefing Meeting Agenda (A.1) Communications Checklist (A.2) Equipment list for an Effective Study/Workshop (A.3) Invitation to join the Study Team (A.4) Option Evaluation Matrix (A.5) Plan the Study (A.6) Recording Idea Selection (A.7) Reporting Study outputs (A.8) Scoping the Study (A.9) Study or Workshop Handbook (A.10) Value-Improvement Proposal Forms (A.11) Value Improvement Tracking Report (A.12) MoV toolbox MoV health check and maturity model P3M3 Maturity Model MoV Maturity Model (aligned with P3M3)

Explore the complexities of Child Sexual Exploitation (CSE) in our comprehensive course. Gain insights into identification, prevention, and support strategies, with a focus on legislation, online safety, and the roles of professionals. Equip yourself with the knowledge to make a difference in the lives of victims and contribute to a safer, more informed society.

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site 2 - Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot 3 - Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections 4 - Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations 5 - Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence 6 - Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points 7 - Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying and managing Windows apps 8 - Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates 9 - Implementing Defender Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies 10 - Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access 11 - Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service 12 - Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance and Management Insights Backing up and recovering a Configuration Manager site Updating the Configuration Manager infrastructure 13 - What?s new in Microsoft Endpoint Configuration Manager Whats new in Microsoft Endpoint Manager covering each semi annual release Additional course details: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management