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Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 12 CPD Courses+12 PDF Certificates| 150 CPD Points| CPD & CiQ Accredited

Level 4 Diploma (Free QLS Endorsed Certificate) | 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about creative writing Understand the core competencies and principles of creative writing Explore the various areas of creative writing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert creative writer Certification in Creative Writing Masterclass: Start Writing Your Own Stories Course Master the skills you need to propel your career forward in creative writing. This course will equip you with the essential knowledge and skillset that will make you a confident creative writer and take your career to the next level. This comprehensive creative writing masterclass course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this creative writing masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective creative writing practice and equip you with the essential skills, confidence and competence to assist you in the creative writing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in creative writing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for creative writer or for people who are aspiring to specialise in creative writing. Enrol in this creative writing masterclass course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive creative writing masterclass course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this creative writing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This creative writing masterclass course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This creative writing masterclass course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This creative writing masterclass course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Creative Writing Masterclass: Start Writing Your Own Stories 00:00:00 Introduction Welcome to The Creative Writing Course 00:04:00 Exercise 1: Select a Prompt 00:03:00 Why Do We Write Elements of a Great Story & Why Do We Write 00:07:00 Grammar Tips General Grammar Rules & Rule Breakers 00:06:00 Storytelling The Core Elements of a Story 00:01:00 Characters: What Makes a Strong Character 00:03:00 Characters Types: Protagonist, Antagonist and Supporting Characters 00:04:00 Character Analysis: Harry Potter 00:04:00 Conflict: Building Drama in Your Story 00:05:00 Plot: The Beginning, Middle and End of Your Story 00:06:00 Setting: Where Your Story Takes Place 00:03:00 Theme and Point of View 00:05:00 Story Analysis: The Great Gatsby 00:15:00 Exercise 2: Understand Your Why as a Writer 00:02:00 Fiction vs. Nonfiction The Differences & Similarities of Fiction and Nonfiction Stories 00:06:00 Writing Creative Nonfiction Stories 00:10:00 Nonfiction Analysis: Prompt 00:01:00 Nonfiction Story Analysis: Father Time 00:07:00 Exercise 3: Brainstorm Your Story Elements 00:01:00 Find Your Medium What Medium is Right for Your Story 00:04:00 Writing Style What is a Writer's Style 00:06:00 Style Analysis: Ernest Hemingway 00:05:00 General Writing Process A General Overview of the Writing Process from Idea to Publishing 00:09:00 Writing Your Outline Outlining: How & Why We Outline 00:09:00 Writing Your Synopsis 00:02:00 Building Your Story in Your Outline 00:05:00 Exercise 4: Outline Your Story 00:01:00 Writing Your First Draft Tips for Writing Your First Draft 00:05:00 Exercise 5: Write Your First Draft 00:01:00 Editing Your Work Goals and Key Elements of Editing Your Writing 00:02:00 Edit the Aesthetics 00:04:00 Show Don't Tell 00:04:00 Assess the Goals of Your Story 00:02:00 Strengthen When Necessary 00:07:00 Exercise 6: Edit Your First Draft 00:01:00 Publishing: Finding a Home for Your Work Methods for Sharing Your Writing + Getting an Agent 00:07:00 Self Publishing Your Writing 00:03:00 Submitting to Literary Journals and Magazines 00:02:00 More Recommendations for Publishing Your Work 00:02:00 Self Publishing eBooks and Printed Books Can Be Easy 00:02:00 Amazon Kindle Tutorial: Publishing Your eBook and Print-on-Demand Book 00:18:00 Seeing Your Book Sales & Amazon Marketing Best Practices 00:09:00 Conclusion Final Thoughts on Creative Writing 00:04:00 Thank You 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you ready to unlock your full potential as an executive leader? Our Executive Management and Leadership Training bundle is your key to success. With 11 comprehensive courses, this bundle will equip you with the skills and knowledge you need to excel in your career. The bundle includes the QLS-endorsed Advanced Diploma in Leadership and Management at QLS Level 7 course, which comes with a free QLS hardcopy certificate upon completion. This prestigious certification is recognised worldwide and will set you apart from other candidates in the job market. In addition to the QLS course, you'll receive 10 CPD-QS accredited courses that cover a range of topics, including supervisor training, quality assurance management, strategic planning, compliance management, project management, people management, performance management, document control, and UK employment law. These courses have been carefully crafted by our team of experts to provide you with a deep understanding of each subject. With our Executive Management and Leadership Training bundle, you'll have the knowledge and confidence to lead your team to success. Enrol now and take the first step towards achieving your career goals. This Executive Management and Leadership Training Bundle Package includes: Course 01: Award in Executive Management at QLS Level 2 10 Premium Additional CPD QS Accredited Courses - Course 01: Supervisor Training Course 02: Advanced Diploma in Leadership and Management at QLS Level 7 Course 03: Quality Assurance (QA) Management Course 04: Strategic Planning Process Course 05: Compliance Management Course Course 06: Project Management for Managers Course 07: People Management Course 08: Performance Management Course 09: Document Control Course 10: Diploma In UK Employment Law Why Prefer This Executive Management and Leadership Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Executive Management and Leadership Training bundle courses, you will be able to learn: Develop advanced skills in leadership and management Understand the key elements of quality assurance and compliance management Gain insight into strategic planning processes and how to implement them effectively Master project management for successful project completion Improve people and performance management abilities Acquire knowledge of employment law in the UK Build competence in document control ***Curriculum breakdown of Executive Management*** Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals How is the Executive Management and Leadership Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for: Executives seeking to advance their leadership and management skills Managers and supervisors looking to enhance their capabilities Individuals interested in a career in quality assurance, compliance, or project management Anyone wanting to expand their knowledge of employment law in the UK Career path Our courses will prepare you for a range of careers, including: Executive Manager: £40,000 - £100,000 Compliance Manager: £25,000 - £60,000 Project Manager: £30,000 - £75,000 Quality Assurance Manager: £25,000 - £60,000 People Manager: £25,000 - £75,000 HR Manager: £30,000 - £80,000 Certificates Award in Executive Management at QLS Level 2 Hard copy certificate - Included After successfully completing the course, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

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