Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session
Our up-to-date course covers the latest PMBOK 6, 7, and Agile updates, providing a simplified guide to project management. Learn the framework, processes, and knowledge areas, and see how they work together to manage projects and stakeholders. It is perfect for those seeking to efficiently manage projects and pass the PMP exam.
Do you know about business and commercial acumen? If you do but believe that you have none, then you can still learn the ability to make effective business decisions through this course. Description: Having business and commercial acumen means having the ability to assess an external market and make effective decisions out of it. If you are someone who does not have such quality, then this course will help you with that. You will learn how to see the big picture and develop a management strategy for the business. You will understand how to practice financial literacy and develop your critical thinking. Finally, you will be able to practice management acumen and find the financial levers that will help you succeed in the business industry. Who is the course for? Entrepreneurs or anyone who wants to succeed in the business industry. People who have an interest in learning the business and commercial acumen. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Business and Commercial Acumen is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Board Member Entrepreneur Manager Top Executive. Diploma in Business and Commercial Acumen Module One - Getting Started 01:00:00 Module Two - Seeing the Big Picture 01:00:00 Module Three - KPIs (Key Performance Indicators) 01:00:00 Module Four - Risk Management Strategies 01:00:00 Module Five - Recognizing Learning Events 01:00:00 Module Six - You Need to Know These Answers and More 00:30:00 Module Seven - Financial Literacy (I) 01:00:00 Module Eight - Financial Literacy (II) 01:00:00 Module Nine - Business Acumen in Management 01:00:00 Module Ten - Critical Thinking in Business 01:00:00 Module Eleven - Key Financial Levers 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Diploma in Business and Commercial Acumen- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Business and Commercial Acumen 00:20:00 Final Exam Final Exam- Diploma in Business and Commercial Acumen 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Unlock the secrets to a restful night's sleep and enhance your overall health with our comprehensive course on sleep therapy techniques. Explore the fundamentals of sleep, common disorders, diagnosis, and effective treatments. Discover practical strategies for improving sleep hygiene, managing age-related changes, and implementing therapeutic interventions. Join us to transform your sleep and wellbeing today!
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Football Coaching: Strategies for Success on the Field will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Football Coaching: Strategies for Success on the Field will help you keep ahead of the pack. The Football Coaching: Strategies for Success on the Field incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Football Coaching: Strategies for Success on the Field will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Football Coaching: Strategies for Success on the Field, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Football Coaching: Strategies for Success on the Field course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Football Coaching: Strategies for Success on the Field Bundle Consists of the following Premium courses: Course 01: Football Coach Course 02: Sports Psychology Course 03: Sports Therapy Course 04: Core Stability Course 05: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course 06: Weight Loss - Intermittent Fasting Course 07: Hydrotherapy Course 08: Pain Management Course 09: Cardiac (Heart) Care Course 10: Biohacking Your Physical and Mental Health Course 11: Personal Hygiene So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Football Coaching: Strategies for Success on the Field: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum Course 01: Football Coach Qualifications Performance Components Tactical Components Technical Components Physical Components: Nutrition Physical Components: High-Intensity Interval Training Psychological Components Conclusion Course 02: Sports Psychology Introduction to Sports Psychology Mental Toughness Imagery Motivation in sport Goal Setting in Sport Arousal, Stress, and Anxiety Arousal Regulation Concentration Exercise and Psychological Wellbeing Athletic Injuries and Psychology Sports Psychology as a Coach Parents Involvement in Sports Psychology Sports Psychology at Workplace How to Be a Better Competitor Course 03: Sports Therapy Introduction to Sports Therapy Professionalism and Ethics of Sports Therapy Anatomy & Kinesiology Assessment of Sports Injuries Sports Injuries Depend on Sports Profile Common Sports Injuries Major Sports Injure First Aid Treatment Sports Nutrition Course 04: Core Stability Course Speaking Anti-Extension Easy Anti-Extension Hard Anti-Extension Medium Anti-Rotation Easy Anti-Rotation Hard Anti-Rotation Medium Bear Crawl Exercises Hip Easy Course 05: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Introduction TRX Fundamentals Your TRX Workout Exercise Videos TRX And Cardio Boosting Your Results Course 06: Weight Loss - Intermittent Fasting Beginning Concepts & Benifits How Intermittent Fasting Works Intermittent Fasting Protocol Getting Started & Maximizing Results Intermittent Fasting Q & A Final Ideas & Tips Course 07: Hydrotherapy Introduction to Hydrotherapy Anatomy and Physiology Review Types of Hydrotherapy Effects of Hydrotherapy Common Conditions Treated with Hydrotherapy Hydrotherapy for Shoulder and Lower Limb Hydrotherapy for Animals Course 08: Pain Management Introducing Pain Management Pain Theories Types of Pain Physiology and Psychology of Acute Pain Pain as a Long-term Condition Back and Neck Pain Course 09: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency Care For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 10: Biohacking Your Physical and Mental Health Introduction Sleep - So MUCH More Than Just Rest Blue Light & Red Light Mindfulness & Movement What You Put In Your Mouth is KEY! Hidden Secret - 'Cryotherapy' Course 11: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Football Coaching: Strategies for Success on the Field bundle. Requirements Our Football Coaching: Strategies for Success on the Field course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Football Coaching: Strategies for Success on the Field expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Highlights of the Course Course Type: Online Learning Duration: 1 hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about meeting management Understand the core competencies and principles of meeting management Explore the various areas of meeting management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Objective Setting This objective setting course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary. This objective setting course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting. Who is this Course for? This comprehensive Objective Setting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this meeting management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Objective Setting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Objective Setting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Objective Setting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Module 1: Why Goals and Objectives are Important Module 2: SMART Objectives Module 3: Tips for Successful Objective Setting
24-Hour Flash Sale! Prices Reduced Like Never Before!! If you have a love for classic cars, then you must know that nothing can beat the satisfaction of bringing vintage vehicles back to their prime. In the UK, with over 32 million cars hitting the road, the demand for skilled mechanics isn't just steady-it's revving up. Whether it's the latest hybrid technology or the complex engine lubrication systems, the field of car mechanics and repair is more technologically advanced than ever. Our Car Mechanic and Repair Training offers a comprehensive toolkit for anyone passionate about automobiles. From the fundamental principles of Car Mechanics to specialised knowledge in Supercharging older engines, we cover the spectrum. Learn about the precision required in Engine Lubrication, the art of classic Car Restoration to their former glory, and the specifics of Servicing Motorbikes. It's a detailed journey into the heart and soul of vintage automotive engineering. This bundle comes to you with 8 of our Premium Courses. Enrol in the Mechanic Training now & get access to the following courses: Course 01: Car Mechanic and Repair Training Diploma Course 02: Large Goods Vehicle (LGV) Course 03: Hybrid Vehicle Expert Training Course 04: Supercharger Automobile Engineering Course 05: Engine Lubricant System Training - Level 4 Course 06: Car Restoration Course 07: Energy Saving in Electric Motors Course 08: Motorbike Mechanic & Servicing Diploma Take this opportunity to turn your passion for cars into a rewarding profession. Whether you're aiming to specialise in the latest automotive technologies or seeking to broaden your expertise across a range of vehicles, this course will put you in the fast lane to success. Enrol today and start your engine towards a dynamic and fulfilling career! Learning Outcomes of Car Mechanic and Repair Training: Understand the fundamentals of car mechanics and repair techniques. Master hybrid vehicle technology and its maintenance requirements. Gain knowledge of supercharger systems and their engineering principles. Learn advanced engine lubricant system management for optimal performance. Acquire skills in restoring classic cars and maintaining large goods vehicles. Develop proficiency in servicing and repairing motorbikes. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Car Mechanic and Repair Training Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance for Car Mechanics Module 03: Vehicle Warning Lights Module 04: Tires and Wheels Module 05: Car Mechanic: The Engine Module 06: Car Mechanic: The Cooling System Module 07: Car Mechanic: The Fuel System Module 08: Car Mechanic: The Electrical System Module 09: Car Mechanic: The Drivetrain Module 10: The Braking System Module 11: Car Restoration Plan Module 12: Restoring the Car's Interior Module 13: Restoring the Car's Exterior Module 14: Restoring the Engine Module 15: Reassemble & Test Drive Module 16: Hearing Conservation at the Workplace Module 17: Provision and Use of Work Equipment Regulations Module 18: Selection and Conformity of Work Equipment Module 19: Safe Functionality of Work Equipment Module 20: Monitoring and Evaluation of Work Equipment Module 21: Maintenance of Work Equipment Course 02: Large Goods Vehicle (LGV) Module 01: Knowing Your LGV Module 02: Characteristics of Vehicle Module 03: Vehicle Limit Module 04: Loads and Load Restraint Module 05: Drivers' Hours and Records Module 06: Vehicles and Driving Module 07: Health and Conduct Module 08: Your LGV Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence Module 11: CPC Test Part 01 and 02 Module 12: CPC Test Part 03 and 04 Course 03: Hybrid Vehicle Expert Training Module 01: Introduction Module 02: Key Motivations for HEVs Rise Module 03: What is HEV? Module 04: Architecture of Hybrid Electric vehicles Module 05: Parallel Hybrid Vehicles Module 06: Other types of Architecture Module 07: Modes of Operation Module 08: Engines' Motor Module 09: Motor Efficiency Module 10: Generators' Power Split Device Module 11: Battery storage systems Module 12: Fundamentals of Regenerative Braking How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £104) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring car mechanics Auto repair technicians Hybrid vehicle enthusiasts Classic car restorers Motorbike maintenance pros LGV servicing individuals Requirements You will not need any prior background or expertise to enrol in this Car Mechanic bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Automotive Service Technician - £25,000 to £35,000 Hybrid Vehicle Mechanic - £30,000 to £45,000 Auto Restoration Specialist - £28,000 to £40,000 LGV/HGV Mechanic - £27,000 to £37,000 Motorbike Mechanic - £25,000 to £34,000 Supercharger Engineer - £32,000 to £48,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Mechanic Training Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon passing the Mechanic Training Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before A green future is no longer a vision, but an immediate necessity. The UK has set ambitious goals to reduce its carbon footprint by 78% by 2035. Green jobs are burgeoning in the UK, with environmental consultants earning up to £50,000 annually. Now, harness the potential of this sustainable revolution with our Sustainability, Environmental Management & Solar Energy Bundle. With our Sustainability, Environmental Management & Solar Energy exclusive bundle, you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £100) Absolutely FREE. This Sustainability, Environmental Management & Solar Energy Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Sustainable Living at QLS Level 4 Course 02: Environment Management Course Course 03: Diploma in Solar Energy Course 04: Environmental Law Course Become a sustainability expert with this bundle! Understand how to live a more eco-friendly life, analyse environmental concerns, and leverage renewable energy solutions like solar power. Master environmental regulations and implement sustainable practices to make a positive impact on our planet - both personally and professionally. Learning Outcomes of Sustainability & Solar Energy bundle Gain profound knowledge about energy efficiency and sustainable living. Understand the fundamentals of environmental management. Learn about environmental health issues and preventive measures. Understand the laws pertaining to environmental protection. Grasp advanced concepts of geology and its environmental impacts. Become knowledgeable about solar energy production and usage. Understand the role and significance of sustainability in today's world. Whether you're looking to enter the field or enhance your existing skillset, this program empowers you to make a positive impact on the environment while propelling your career forward. Don't miss this opportunity! Start learning today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Sustainability & Solar Energy Get a free student ID card with Sustainability & Solar Energy Training The Sustainability & Solar Energy is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Sustainability & Solar Energy course materials The Sustainability & Solar Energy comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** Course 01: Diploma in Energy Efficiency & Sustainable Living at QLS Level 4 Module 1: An Overview Of Sustainable Living Module 2: Sustainable Food Module 3: Water Module 4: Wastewater Recycling Module 5: Conserving Energy Module 6: What Is Bioremediation? Module 7: How To Live Green Course 02: Environment Management Course Module 01: Environment and Ecology Module 02: Environmental Issues Module 03:How to Create a Vision Statement Module 04: Environmental Management System Module 05:What is a Mission Module 06: Environmental Law and Policy Module 07: Improving Environmental Performance Module 08: Environmental Management Audit Module 09: What is a Vision Module 10: Strategic Planning Process =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sustainability, Environmental Management & Solar Energy bundle is ideal for: Environmental Advocates Sustainability Consultants Energy Efficiency Analysts Solar Energy Technicians Requirements You will not need any prior background or expertise to enrol in this Sustainability, Environmental Management & Solar Energy bundle. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Sustainability consultant Environmental manager Renewable energy specialist Eco-entrepreneur Policy advisor Green building specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
This course is a complete, concise, and confident overview of Sprint Retrospectives covered in theory along with real-world examples of how the theory is used in industry.
The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.