3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
This online course trains you as a Youth Mental Health First Aider (MHFAider®), giving you: An in-depth understanding of young people’s mental health and factors that affect wellbeing Practical skills to spot the triggers and signs of mental health issues Confidence to reassure and support a young person in distress Enhanced interpersonal skills such as non-judgemental listening Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate Ability to support a young person with a long term mental health issue or disability to thrive Tools to look after your own mental wellbeing Format This is an online course delivered through the MHFA England Online Learning Hub Learning takes place through four live training sessions spread across one to two weeks, with self-learning activities in between. See course structure section below for more detail Each session is built around a Youth Mental Health First Aid action plan We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn Course StructureSession 1: Introduction Individual learning (1 hour 15 minutes): Introduction to the Online Youth Mental Health First Aid course and the Online Learning Hub Activity 1: Why Youth Mental Health First Aid? Activity 2: What is ALGEE? Activity 3: What is mental health? Activity 4: Mental health and stigma Activity 5: Mental health quiz: Impact of mental health Activity 6: Risk and protective factors for mental health Activity 7: The Stress Container Live session (2 hours 35 minutes): Introduction to the course Outline of live session 1, the value of Youth Mental Health First Aid Introduce ALGEE Recap what mental health is Recap the Mental Health Continuum Stigma Recap why Youth Mental Health First Aid is important Recap risk and protective factors The Stress Container The Frame of Reference Session 2: Depression, Anxiety & Self-Care Individual learning (1 hour 15 minutes): Activity 8: Your Stress Container Activity 9: Your Frame of Reference Activity 10: What is depression? Activity 11: What is anxiety? Live session (2 hours 10 minutes): Introduction to live session 2 Recap of homework after live session 1 Recap depression Signs and symptoms of depression in a young person Recap anxiety Signs and symptoms of anxiety in a young person ALGEE for depression and anxiety in a young person ALGEE for depression and anxiety, action 1 ALGEE for depression and anxiety, action 2-5 Self-care and close Session 3: Suicide & PsychosisIndividual learning (1 hour 20 minutes) Activity 12: Adolescent brain development Activity 13: About suicide Activity 14: Suicide risk factors Activity 15: What is psychosis? Activity 16: Lived experience of psychosis Activity 17: ALGEE for psychosis Live session (2 hours 5 minutes) Introduction to live session 3 Recap suicide Explore the impact of suicidal feelings ALGEE for suicidal crisis Practice non-judgemental listening skills Recap psychosis Recap warning signs and symptoms of psychosis Recap ALGEE for psychosis Session 4: Self-harm, Recovery & Action PlanningIndividual learning (1 hour 35 minutes) Activity 18: What is self-harm? Activity 19: What are eating disorders? Activity 20: Resilience Workbook activity 7: My action plan for using Youth Mental Health First Aid (completed after live session) Live session (2 hours 25 minutes) Introduction to live session 4 Recap self-harm, the self-harm continuum Warning signs of self-harm in young people ALGEE for self-harm Recap eating disorders ALGEE for eating disorders Applying MHFA to family and carers; the Recovery Tree Evaluation forms and close
In today's fast-paced world, anxiety has become a common challenge, affecting personal well-being and professional performance. "Anxiety: Beating Anxiety" is a course designed to address this pressing issue, offering insights and strategies for managing anxiety effectively. Understanding the role of neurotransmitters and the power of techniques like the Emotional Freedom Technique and NLP Anchoring can transform your approach to anxiety. Additionally, the course emphasizes the importance of nutrition in emotional health. Armed with these tools, you'll not only enhance your personal well-being but also improve your professional life by fostering a calm, focused mindset. This course is an invaluable resource for anyone looking to navigate the demands of modern life with greater ease and confidence. Learning Outcome: Upon completion of the Anxiety: Beating Anxiety course, you will be able to: Understand anxiety's neurological underpinnings. Master the Emotional Freedom Technique. Apply NLP Anchoring for relief. Identify anxiety-reducing nutritional plans. Achieve improved emotional well-being. "Anxiety: Beating Anxiety" offers a transformative approach to understanding and managing anxiety through a deep dive into its neurological and psychological aspects. This course illuminates the role of neurotransmitters in anxiety, focusing on GABA's calming effects on the brain. It introduces innovative methods like the Emotional Freedom Technique and NLP Anchoring, providing you with powerful tools for anxiety relief. Additionally, the inclusion of tailored meal plans showcases the significant impact of nutrition on managing anxiety symptoms. By exploring these areas, "Anxiety: Beating Anxiety" empowers you with knowledge and practical strategies to confront and reduce anxiety, fostering a more peaceful and enjoyable life. Perfect for anyone seeking to overcome anxiety, this course lays the groundwork for lasting emotional resilience. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anxiety: Beating Anxiety course is ideal for: Individuals seeking strategies to manage personal anxiety. Professionals desiring improved focus and stress management. Healthcare practitioners interested in alternative anxiety therapies. Teachers and counselors looking for tools to support others. Anyone aiming to enhance their emotional and mental well-being. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path This Anxiety: Beating Anxiety course will help you to pursue a range of career paths, such as: Mental Health Counselor Wellness Coach Human Resources Specialist Healthcare Support Worker Stress Management Consultant Educational Well-being Officer Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Mental illness is rising among children, adolescents, and even the elderly. Unfortunately, mental health is often hidden from family members and friends. Children must conceal their mental health so that they are not ostracized by their peers, teachers, and other adults in their lives. Since diagnosing mental illness can be challenging, education and knowledge are the only ways to determine the severity of the issue. Symptoms are frequently mistaken for normal behaviour in children. For example, a child who sleeps less than two hours per night may be considered lazy or simply in a phase. The Mental Health Awareness course provides an overview of how mental illness affects children and teenagers and what they can do if they think they need help with their mental health concerns. Topics include anxiety, stress disorders, mood disorders, and sleep-related disorders. Learning Outcome: Significance of Mental Health Awareness Mental health problems and solutions in children and adolescents How to manage anxiety and stress disorders Control and treatment of sleep-related disorders Learn about mental health and illness Along with the Mental Health Awareness course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Take a look at the training modules of the Mental Health Awareness course : Module 01: Introduction to Mental Health Awareness Module 02: Mental Health Problems in Children and Teenagers Module 03: Anxiety and Stress Disorders. Module 04: Mood related Disorders Module 05: Sleep-related Disorders Module 06: Self-Harm and Suicidal Tendencies Module 07: Stigmas about Mental Health and Illness Module 08: Work-related stress CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Mental Health Awareness course. Requirements To enrol in this Mental Health Awareness course, all you need is a basic understanding of the English Language and an internet connection. Career path Mental Health Care Assistants Mental Health Counsellor Health Therapist Mental Health Nurse Healthcare Assistant Community Mental Health Worker Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Level 3 QLS Endorsed Diploma | 10 CPD Courses & PDF Certificates | 140 CPD Points | Lifetime Access
Explore the role of an Internal Compliance Auditor, ensuring organizational adherence to regulatory standards and policies. Learn how these professionals evaluate and enhance internal processes, mitigate risks, and foster a culture of compliance. Discover the key skills and responsibilities that drive effective internal audit practices for sustained business integrity.
Are you being mistreated at work? Are you a woman who's paid a lower salary than men for doing the same role? This Strategies for Women at Work to Earn More course will teach you the skill of negotiation to bridge the wage gap and introduce you to the strategies for earning more at work. In this short course, you will learn how to negotiate better in order to address your concern to your boss. You will also learn about standard fair wage laws in America. This course will give you a clear idea about your rights to receive equal wages and will teach you the art of winning a negotiation right from the very beginning. You will also get tips on how to close the gap further.This course will particularly benefit human resource personnel who want a better understanding of wage gaps and unequal pay. If you're a working woman who wants to bring about positive change in the workplace and inspire others to do the same, this course is for you. What you'll learn Broaden your understanding of the wage gap and the underlying reasons behind the gap Equip yourself with tips and tricks that will impact your earning in a positive way Familiarise with American fair wage laws Learn the skill of winning every wage negotiation and start earning what you deserve Get valuable course material, video lessons and assignments for better learning Obtain a certificate of achievement upon completion Get lifetime course access Access this course from any device with an internet connection Requirements You can be at any point in your career, and even still in college to benefit from this course. Who this course is for: Women in the workplace at any point in their career. In addition, Human Resources professionals who want to better understand the wage gap. This will benefit any woman in the workplace, but be aware, we discuss briefly United States Laws. If you are joining from another company, check out employment law that applies to gender in your country. What's the Big Deal About the Wage Gap? Why every woman at work or as an entrepreneur needs this course FREE 00:03:00 United States Laws About Fair Wages- Know Your Rights 00:03:00 Women Don't Ask: Some Key Differences Between Men and Women at Work 00:04:00 Why do women sit back and wait for fair compensation, while men ask frequently? 00:06:00 Negotiation Tactics for Woman Negotiation for Women and the Perils of Acting Like a Man 00:05:00 Negotiation Tactics for Women-Walking the Fine Line to Success 00:04:00 How To Win During The Initial Salary Negotiation 00:04:00 How to Further Close the Gap- Winning with Choices 00:03:00 Your Reading List and the Important Researchers Who Help Us Understand the Issue 00:02:00
This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!
Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00