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Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.

Master the art of financial management as a sole trader with our comprehensive course. Learn essential skills such as budgeting, financial forecasting, and ratio analysis tailored to sole proprietorships. Gain insights into interpreting balance sheets, income statements, and cash flow statements to optimize your business's financial health. Whether you're a seasoned entrepreneur or just starting out, this course equips you with the knowledge and tools to confidently manage your finances and drive business success.

Thinking about a job as a Digital Product Manager? The BCS Practitioner Certificate in Digital Product Management encourages individuals in both technical and non-technical product-related roles to develop the practical behaviours required to succeed in leading a product project or team.