425 Courses delivered Online

Description: Want to start your writing career? The Certificate in Freelance Writing course provides the secrets of becoming an expert freelance writer. The course focuses on the several branches of writing and shows you the precise ways of earning and tracking your income. Then, you will learn the formats for writing for magazines, non-fiction, and fiction. The course also includes the ways of writing for the kids. Next, the course covers travel writing, ghostwriting, business writing, writing for companies, etc. Finally, you will learn how to publish the articles, how to manage grants and funds, the system of earning by helping other writers and doing self-promotion. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Freelance Writing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Freelance Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Freelance Writing Am I The Right Teacher For You? You Betcha! 00:02:00 What You Need To Succeed 00:02:00 Your Key is Your Attitude 00:02:00 How Much Money Are We Talking Here? 00:02:00 Creating Multiple Streams of Income The Main Point of This Course 00:02:00 Strategy and Measurement 00:02:00 Setting Your Priorities 00:02:00 Mindset of the Freelancer Mindset 00:02:00 Heart of Gold, Pot of Gold 00:02:00 Acquiring The Very Best Attitude 00:02:00 Practical Cash Creation Practical Cash Creation 00:02:00 The Reality of Writing for a Livin 00:02:00 Tracking Your income Tracking Your Income ONE 00:03:00 Tracking Your Income TWO 00:02:00 Writing For Magazines Writing For Magazines 00:02:00 Choosing Topics For Magazine Articles 00:02:00 Writing Non Fiction For Publication and Sale Writing Non Fiction for Profit ONE 00:02:00 Writing Non Fiction For Profit TWO 00:02:00 Writing Non Fiction For Profit THREE 00:01:00 Writing Non Fiction For Profit FOUR 00:02:00 Writing Non Fiction For Profit FIVE 00:02:00 Writing Non Fiction For Profit SIX 00:02:00 Writing Non Fiction For Profit SEVEN 00:02:00 Writing Genre Fiction For Money and Kudos Introduction to Writing Genre Fiction 00:02:00 Writing Genre Fiction TWO 00:02:00 Writing Genre Fiction THREE - Romance 00:03:00 Writing Genre Fiction FOUR - Thrillers 00:02:00 Writing Genre Fiction FIVE - Science Fiction 00:02:00 Writing Genre Fiction SIX - Horror 00:03:00 Writing Genre Fiction SEVEN - Fantasy 00:02:00 Writing Genre Fiction EIGHT - Cross Genre 00:02:00 Writing For Children Writing for Children ONE 00:02:00 Writing for Children TWO 00:02:00 Writing for Children THREE 00:03:00 Writing for Children FOUR 00:02:00 Writing for Children FIVE 00:03:00 Writing for Children SIX 00:02:00 Writing for Children SEVEN 00:02:00 Writing for Corporate Companies Writing for Business ONE 00:02:00 Writing for Business TWO 00:02:00 Writing for Business THREE 00:02:00 Writing for Business FOUR 00:02:00 Writing for Business FIVE 00:02:00 Writing for Business SIX 00:02:00 Travel Writing Travel Writing ONE 00:02:00 Travel Writing TWO 00:02:00 Travel Writing THREE 00:02:00 Travel Writing FOUR 00:02:00 Travel Writing FIVE 00:02:00 Travel Writing SIX 00:02:00 Ghost Writing Ghost Writing ONE 00:02:00 Ghost Writing TWO 00:02:00 Ghost Writing THREE 00:03:00 Ghost Writing FOUR 00:02:00 Ghost Writing FIVE 00:03:00 The Art of Writing Ad Copy The Art of Writing Copy ONE 00:02:00 The Art of Writing Copy TWO 00:03:00 The Art of Writing Copy THREE 00:02:00 The Art of Writing Copy FOUR 00:03:00 The Art of Writing Copy FIVE 00:03:00 The Art of Writing Copy SIX 00:02:00 The Art of Writing Copy SEVEN 00:03:00 The Art of Writing Copy EIGHT 00:03:00 Self Publishing Online Self Publishing Online ONE 00:02:00 Self Publishing Online TWO 00:02:00 Self Publishing Online THREE 00:02:00 Self Publishing Online FOUR 00:02:00 Self Publishing Online FIVE 00:02:00 Self Publishing Online SIX 00:03:00 Self Publishing Online SEVEN 00:02:00 Self Publishing Offline Offline Publishing Advice ONE 00:03:00 Offline Publishing Advice TWO 00:03:00 Offline Publishing Advice THREE 00:02:00 Offline Publishing Advice FOUR 00:03:00 Grants and Funding for Writers Grants and Funding ONE 00:02:00 Grants and Funding TWO 00:02:00 Grants and Funding THREE 00:02:00 Getting Wealthy by Helping Other Writers Helping Other Writers ONE 00:02:00 Helping Other Writers TWO 00:02:00 Helping Other Writers THREE 00:02:00 Helping Other Writers FOUR 00:02:00 Helping Other Writers FIVE 00:03:00 Helping Other Writers Six 00:02:00 Helping Other Writers SEVEN 00:01:00 Helping Other Writers EIGHT 00:03:00 Helping Other Writers NINE 00:01:00 Self Promotion Self Promotion Advice ONE 00:02:00 Self Promotion Advice TWO 00:02:00 Self Promotion Advice THREE 00:02:00 Self Promotion Advice FOUR 00:02:00 Self Promotion Advice FIVE 00:03:00 Self Belief and Your Career The End of the Course 00:01:00 Self Publishing - AGAIN 00:02:00 Maintaining a Freelance Career 00:02:00 Self Belief 00:03:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Complete Training on Holistic Health and Nutrition Course Overview The "Complete Training on Holistic Health and Nutrition" course is designed to provide learners with a comprehensive understanding of holistic nutrition principles, offering practical insights into healthy eating and lifestyle practices. Through this course, learners will explore the interconnection between nutrition, well-being, and overall health. The curriculum is built around core holistic health priorities, nutrient knowledge, and meal planning. Upon completion, learners will be able to apply their knowledge to create balanced meal plans, boost their health, and better understand how food choices impact the body’s natural healing processes. This course ensures learners acquire the skills to make informed decisions about nutrition and health, promoting overall well-being. Course Description In this course, learners will delve deeply into holistic health and nutrition, exploring key topics such as nutrient function, meal timing, and how specific foods contribute to overall health. The course covers the five core priorities of holistic nutrition, offering in-depth insights into how to optimise diet for different health needs. Learners will gain a strong foundation in understanding essential nutrients and how to incorporate them into a diet. They will also explore effective meal planning strategies and how holistic nutrition can be used to enhance physical, mental, and emotional well-being. By the end of the course, learners will have the skills to develop a personalised nutrition plan tailored to individual needs, aiming to improve overall health outcomes. Complete Training on Holistic Health and Nutrition Curriculum Module 01: Introduction Module 02: The 5 Holistic Nutrition Priorities Module 03: Nutrients Module 04: In-Depth Nutrient Module 05: Foods Module 06: Meal Timing Module 07: How to Set up a Meal Plan From Scratch Module 08: Holistic Nutrition to Boost Health (See full curriculum) Who is this course for? Individuals seeking to improve their overall health and well-being. Professionals aiming to enhance their knowledge of holistic nutrition. Beginners with an interest in healthy eating and nutrition. Health and wellness enthusiasts looking to understand holistic health principles. Career Path Holistic Nutritionist Health Coach Nutrition Consultant Wellness Advocate Personal Trainer Corporate Health Advisor

Getting Started The CMI Level 7 Award in Strategic Management and Leadership Practice is an ideal course for individuals wishing to develop the essential skills required for effective senior managers and leaders. This CMI Level 7 Award course is designed for those desiring to develop strategic management and leadership practices who will have the knowledge, skills and behaviours to drive business activities in a senior, regional, specialist, director or CEO management and leadership role. You will gain the expertise and significantly improve your potential to implement fundamental management and leadership models within an organisation's strategic framework. The Level 7 Award in Strategic Management and Leadership Practice is a concise and shorter course that will give you key skills and competencies to become a competent manager and deliver effective results for your organisation. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits Demonstrate to employers that you possess substantial senior management and leadership skills required to drive business activities and achieve organisational success. Develop the professionalism to deliver impact and behave ethically Demonstrate a commitment to continual learning and development Build strategic management and leadership skills to focus on the requirements of embedding the organisation's strategy Provide skills and behaviours to drive core business activities Key Highlights Do you want to develop strategic management and leadership skills and drive business activities in a senior, regional, director or CEO management and leadership role? The CMI Level 7 Strategic Management & Leadership Practice offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Strategic Management & Leadership Practice can open many career pathways including, but not limited to: Senior Manager - With an estimated average salary of £ 75,270 per annum Regional Manager - With an estimated average salary of £ 52,379 per annum Specialist Manager With an estimated average salary of £56,872 per annum Regional Director, with an estimated average salary of £110,000 per annum Director, with an estimated average salary of £135,397 per annum CEO, with an estimated average salary of £155,000 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3500 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior managers, regional managers, specialist managers, or directors.  You don't need any formal qualifications to study the CMI Level Award in Strategic Management and Leadership Practice. However, to be eligible for this course, you must:  Be 21 years of age and over Have some management experience in the junior, middle or senior level Possess the ability to complete the Level 7 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression We would recommend the below qualifications as a possible progression route, once completing the Strategic Management and Leadership qualifications: CMI Level 7 Certificate in Strategic Management and Leadership Practice. CMI Level 7 Diploma in Strategic Management and Leadership Practice. CMI Level 7 Extended Diploma in Strategic Management and Leadership Practice. Why gain a CMI Qualification? Achieving the globally recognised CMI Level 7 Award qualification will demonstrate to employers that you possess substantial senior management and leadership skills required to drive business activities and achieve organisational success. The CMI Level 7 Award in Strategic Management and Leadership Practice is ideal for senior managers, regional managers, directors and CEOs who want to develop skills to drive business activities and deliver long-term outcomes. With this CMI Level 7 Award course, you will develop key skills and knowledge to manage people, projects, change, services, operations, and strategies for delivering organisational success. You will build your strategic management and leadership skills to focus on the requirements of embedding the organisation's strategy. Upon completing this course, you can progress to further learning within the suite of Level 7 courses in Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 7 Award in Strategic Management and Leadership Practice, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Risk Management Reference No : CMI 708 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand strategies for managing risk. 2. Know how to develop risk management strategies. UNIT2- Strategic Management of Data and Information Reference No : CMI 709 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the strategic management of data and information UNIT3- Marketing Strategy Reference No : CMI 710 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the context in which a marketing strategy is developed. 2. Know how to develop a marketing strategy. UNIT4- Entrepreneurial Practice Reference No : CMI 711 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand entrepreneurship in strategic contexts. 2. Understand the principles of entrepreneurial practice. UNIT5- Strategic Leadership Reference No : CMI 701 Credit : 11 || TQT : 110 LEARNING OUTCOME 1. Understand the role and context for strategic leadership. 2. Understand the behaviours and skills for strategic leadership. UNIT6- Leading and Developing People to Optimise Performance Reference No : CMI 702 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the principles for leading and developing people. 2. Understand leadership and development strategy. UNIT7- Collaboration and Partnerships Reference No : CMI 703 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the role of collaboration and partnerships. 2. Know how collaboration and partnerships further organisational success. UNIT8- Developing Organisational Strategy Reference No : CMI 704 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand how to develop strategy. 2. Know how to develop strategy. UNIT9- Leading Strategic Change Reference No : CMI 705 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the scope and context of strategic change. 2. Know how to propose a strategy for leading strategic change. UNIT10- Finance for Strategic Leaders Reference No : CMI 706 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the scope of the Finance function within an organisational context. 2. Understand the role of Finance in strategic decision making. UNIT11- Organisational Design and Development Reference No : CMI 707 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand organisational design and development. 2. Understand how to apply the principles of organisational design and development. UNIT12- Strategic Management Project Reference No : CMI 712 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to develop a strategic management project. 2. Know how to conduct a strategic management project. UNIT13- Applied Research for Strategic Leaders Reference No : CMI 713 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the research process 2. Know how to develop a research proposal of strategic benefit. UNIT14- Personal and Professional Development for Strategic Leaders Reference No : CMI 714 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand approaches for personal and professional development. 2. Know how to develop as a strategic leader through personal and professional development. UNIT15- Strategic Approaches to Equality, Diversity and Inclusion Reference No : CMI 715 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand equality, diversity and inclusion at a strategic level. 2. Know how to develop strategic priorities for equality, diversity and inclusion. UNIT16- Strategic Approaches to Mental Health and Wellbeing Reference No : CMI 716 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the impact of managing mental health and wellbeing on organisational performance. 2. Know how to develop a culture of mental health and wellbeing. UNIT17- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT18- Leading Quality Management Reference No : CMI 609 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence organisational approaches to quality management. 2. Know how to lead quality management to achieve strategic objectives. UNIT19- Principles and Practices of Policy Development Reference No : CMI 610 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the context in which a policy is developed. 2. Know how to develop, implement and evaluate policy. UNIT20- Coaching Skills for Leaders Reference No : CMI 612 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the benefits, types and application of coaching used by leaders. 2. Know the skills, techniques and approaches required by leaders to coach. UNIT21- Principles and Practices of Ethical Decision Making Reference No : CMI 614 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand ethical decision making within organisational contexts. 2. Know how to make an ethical decision. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The Delegation Management Skill Mini Bundle is built for those who need to handle responsibility without losing sleep. From team leadership and effective problem solving to time management and negotiation skills, this bundle is about getting results without doing everyone else's job. Learn how to get things done through people without sounding like you’re bossing them about. The inclusion of Supply Chain Management ties it all together—ensuring that processes, people, and priorities move in sync. Whether you're steering a small team or managing complex schedules, this bundle trims the fluff and teaches you the fundamentals that matter when managing others effectively. Learning Outcomes: Understand how to manage and lead a small team efficiently. Solve problems with structured and logical approaches. Improve daily planning through better time prioritisation strategies. Apply negotiation techniques to workplace communications smartly. Learn task delegation and reduce unnecessary workload stress. Coordinate supply chains with clarity and organisational awareness. Who Is This Course For: Team leads looking to improve delegation strategies and systems. Supervisors managing shifting deadlines and shifting priorities. Managers who need stronger team communication and oversight. Small business owners handling people and operations solo. Professionals keen to make better use of limited time. Employees stepping into leadership roles for the first time. Coordinators dealing with task allocation and follow-ups. Anyone managing both people and processes simultaneously. Career Path: Team Leader – £30,000/year Shift Supervisor – £28,000/year Project Coordinator – £32,000/year Operations Manager – £45,000/year Supply Chain Analyst – £40,000/year Office Manager – £33,000/year

Follow your dreams by enrolling on the Sales Negotiation and Self Development course today and develop the experience, skills and knowledge you need to enhance your professional development. Sales Negotiation and Self Development will help you arm yourself with the qualities you need to work towards your dream job. Study the Sales Negotiation and Self Development training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Sales Negotiation and Self Development course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Sales Negotiation and Self Development course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Sales Negotiation and Self Development course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Sales Negotiation and Self Development course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Sales Negotiation and Self Development course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Sales Negotiation and Self Development course. The Sales Negotiation and Self Development course is designed by industry experts and is tailored to help you learn new skills with ease.  The Sales Negotiation and Self Development is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Sales Negotiation and Self Development when it suits you. Access the Sales Negotiation and Self Development course modules from any internet-enabled device, including computers, tablets, and smartphones. The Sales Negotiation and Self Development course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Sales Negotiation and Self Development now and start learning instantly! What You Get Out Of Studying Sales Negotiation and Self Development With Janets: Receive a digital Certificate upon successful completion of the Sales Negotiation and Self Development course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description:  The Sales Negotiation and Self Development training course is delivered through Janets' online learning platform. Access the Sales Negotiation and Self Development content from any internet-enabled device whenever or wherever you want to. The Sales Negotiation and Self Development course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Sales Negotiation and Self Development course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Sales Negotiation and Self Development course. After successfully passing the Sales Negotiation and Self Development course exam, you will be able to apply for a CPD-accredited certificate as proof of your Sales Negotiation and Self Development qualification. Certification All students who successfully complete the Sales Negotiation and Self Development course can instantly download their digital certificate. You can also purchase a hard copy of the Sales Negotiation and Self Development course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Sales Negotiation and Self Development is ideal for those who already work in this sector or are an aspiring professional. This Sales Negotiation and Self Development course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Sales Negotiation and Self Development is open to all students and has no formal entry requirements. To study the Sales Negotiation and Self Development course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Sales Negotiation and Self Development is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Sales Negotiation and Self Development and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The 'Management: LEED Operations Management' course provides comprehensive knowledge of LEED (Leadership in Energy and Environmental Design) operations management, focusing on sustainable practices and green building standards. Participants will learn about various LEED credit categories, including location and transportation, sustainable sites, water efficiency, energy and atmosphere, materials and resources, indoor environmental quality, innovation, regional priority, and LEED Accredited Professional certification. Learning Outcomes: Understand the fundamentals of LEED operations management and its significance in promoting sustainability. Identify the minimum program requirements and rating system selection for LEED certification. Evaluate alternative transportation options and their impact on sustainable sites. Implement water efficiency strategies and practices in buildings. Analyze energy and atmosphere aspects to optimize energy performance and use renewable energy sources. Establish sustainable materials and resource management policies to reduce waste and promote responsible procurement. Implement indoor environmental quality management programs for improved air quality, thermal comfort, lighting, and green cleaning. Explore innovation credits and LEED Accredited Professional certification opportunities. Recognize regional priorities and their impact on LEED certification. Successfully complete the LEED Operations Management course with a comprehensive understanding of sustainable building practices. Why buy this Management: LEED Operations Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Management: LEED Operations Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Management: LEED Operations Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Management: LEED Operations Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Management: LEED Operations Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Management: LEED Operations Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Module 01: Introduction - About this course 00:03:00 Module 02: Getting Started 00:04:00 Module 03: Minimum Program Requirements 00:07:00 Module 04: Rating System Selection 00:07:00 Unit 02: Location & Transportation Module 01: Overview 00:01:00 Module 02: Alternative Transportation Credit - Requirements 00:06:00 Module 03: Alternative Transportation Credit - Survey 00:06:00 Module 04: Alternative Transportation Credit - Calculations 00:08:00 Unit 03: Sustainable Sites Module 01: Overview 00:02:00 Module 02: Site Management Policy 00:06:00 Module 03: Site Development-Protect or Restore Habitat 00:03:00 Module 04: Rainwater Management 00:03:00 Module 05: Heat Island Reduction 00:06:00 Module 06: Light Pollution Reduction 00:03:00 Module 07: Site Management 00:04:00 Module 08: Site Improvement Plan 00:02:00 Module 09: Joint Use of Facilities 00:03:00 Unit 04: Water Efficiency Module 01: Overview 00:01:00 Module 02: Prerequisite Indoor Water Use Reduction 00:07:00 Module 03: Building-Level Water Metering 00:02:00 Module 04: Outdoor Water Use Reduction 00:04:00 Module 05: Indoor Water Use Reduction 00:03:00 Module 06: Cooling Tower Water Use 00:04:00 Module 07: Water Metering 00:03:00 Unit 05: Energy and Atmosphere Module 01: Overview 00:02:00 Module 02: Prerequisite Energy Efficiency Best Management Practices 00:05:00 Module 03: Minimum Energy Performance 00:04:00 Module 04: Building-Level Energy Metering 00:02:00 Module 05: Fundamental Refrigerant Management. 00:04:00 Module 06: Existing Building Commissioning-Analysis 00:05:00 Module 07: Existing Building Commissioning-Implementation 00:02:00 Module 08: Ongoing Commissioning 00:04:00 Module 09: Optimize Energy Performance 00:04:00 Module 10: Advanced Energy Metering 00:03:00 Module 11: Demand Response 00:05:00 Module 12: Renewable Energy and Carbon Offsets 00:03:00 Module 13: Enhanced Refrigerant Management 00:05:00 Unit 06: Materials and Resources Module 01: Overview 00:02:00 Module 02: Facility Maintenance and Renovation Policy 00:04:00 Module 03: Ongoing Purchasing and Waste Policy 00:06:00 Module 04: Purchasing-Ongoing 00:04:00 Module 05: Purchasing-Lamps 00:02:00 Module 06: Purchasing-Facility Maintenance and Renovation 00:04:00 Module 07: Solid Waste Management-Ongoing 00:03:00 Module 08: Solid Waste Management-Facility Maintenance and Renovation 00:02:00 Unit 07: Indoor Environmental Quality Module 01: Overview 00:01:00 Module 02: Minimum Indoor Air Quality Performance 00:05:00 Module 03: Environmental Tobacco Smoke Control 00:04:00 Module 04: Green Cleaning Policy 00:04:00 Module 05: Indoor Air Quality Management Program 00:03:00 Module 06: Enhanced Indoor Air Quality Strategies 00:06:00 Module 07: Thermal Comfort 00:04:00 Module 08: Interior Lighting 00:06:00 Module 09: Daylight and Quality Views 00:05:00 Module 10: Green Cleaning-Custodial Effectiveness Assessment 00:02:00 Module 11: Green Cleaning-Products and Materials 00:05:00 Module 12: Green Cleaning-Equipment 00:04:00 Module 13: Integrated Pest Management 00:03:00 Module 14: Occupant Comfort Survey 00:04:00 Unit 08: INNOVATION Module 01: Innovation Credit 00:03:00 Module 02: LEED Accredited Professional 00:01:00 Unit 09: REGIONAL PRIORITY Module 01: Regional Priority Overview 00:01:00 Module 02: Credit Regional Priority 00:02:00 Unit 10: Completion Module 01: Completion 00:01:00 Assignment Assignment - Management: LEED Operations Management 00:00:00

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and system integrators Consultants responsible for designing, implementing, and customizing vRealize Operations Overview By the end of the course, you should be able to meet the following objectives: List the vRealize Operations use cases Identify features and benefits of vRealize Operations Determine the vRealize Operations cluster that meets your monitoring requirements Deploy and configure a vRealize Operations cluster Use interface features to assess and troubleshoot operational problems Describe vRealize Operations certificates Create policies to meet the operational needs of your environment Recognize effective ways to optimize performance, capacity, and cost in data centers Troubleshoot and manage problems using workbench, alerts, and predefined dashboards Manage configurations Configure application monitoring using VMware vRealize Operations Cloud Appliance™ Create custom symptoms and alert definitions, reports, and views Create various custom dashboards using the dashboard creation canvas Configure widgets and widget interactions for dashboards Create super metrics Set up users and user groups for controlled access to your environment Extend the capabilities of vRealize Operations by adding management packs and configuring solutions Monitor the health of the vRealize Operations cluster by using self-monitoring dashboards This course provides you with the knowledge and skills to deploy a VMware vRealize Operations cluster that meets the monitoring requirements of your environment.This course includes advanced capabilities such as customizing alerts, views, reports, and dashboards and explains the deployment and architecture in vRealize Operations. This course explains application monitoring, certificates, policies, capacity and cost concepts, and workload optimization with real-world use cases. This course covers troubleshooting using the workbench, alerts, and predefined dashboards, and how to manage compliance and configurations. This course also covers several management packs. Course Introduction Introduction and course logistics Course objectives Introduction to vRealize Operations List the vRealize Operations use cases Access the vRealize Operations User Interface (UI) vRealize Operations Architecture Identify the functions of components in a vRealize Operations node Identify the types of nodes and their role in a vRealize Operations cluster Outline how high availability is achieved in vRealize Operations List the components required to enable Continuous Availability (CA) Deploying vRealize Operations Design and size a vRealize Operations cluster Deploy a vRealize Operations node Install a vRealize Operations instance Describe different vRealize Operations deployment scenarios vRealize Operations Concepts Identify product UI components Create and use tags to group objects Use a custom group to group objects vRealize Operations Policies and Certificate Management Describe vRealize Operations certificates Create policies for various types of workloads Explain how policy inheritance works Capacity Optimization Define capacity planning terms Explain capacity planning models Assess the overall capacity of a data center and identify optimization recommendations What-If Scenarios and Costing in vRealize Operations Run what-if scenarios for adding workloads to a data center Discuss the types of cost drivers in vRealize Operations Assess the cost of your data center inventory Performance Optimization Introduction to performance optimization Define the business and operational intentions for a data center Automate the process of optimizing and balancing workloads in data centers Report the results of optimization potential Troubleshooting and Managing Configurations Describe the troubleshooting workbench Recognize how to troubleshoot problems by monitoring alerts Use step-by-step workflows to troubleshoot different vSphere objects Assess your environment?s compliance to standards View the configurations of vSphere objects in your environment Operating System and Application Monitoring Describe native service discovery and application monitoring features Configure application monitoring Monitor operating systems and applications by using VMware vRealize© Operations Cloud Appliance? Custom Alerts Create symptom definitions Create recommendations, actions, and notifications Create alert definitions that monitor resource demand in hosts and VMs Build and use custom views in your environment Custom Views and Reports Build and use custom views in your environment Create custom reports for presenting data about your environment Custom Dashboards Create dashboards that use predefined and custom widgets Configure widgets to interact with other widgets and other dashboards Configure the Scoreboard widget to use a metric configuration file Manage dashboards by grouping dashboards and sharing dashboards with users Super Metrics Recognize different types of super metrics Create super metrics and associate them with objects Enable super metrics in policies User Access Control Recognize how users are authorized to access objects Determine privilege priorities when a user has multiple privileges Import users and user groups from an LDAP source Extending and managing a vRealize Operations Deployment Identify available management packs in the VMware Marketplace? Monitor the health of a vRealize Operations cluster Generate a support bundle View vRealize Operations logs and audit reports Perform vRealize Operations cluster management tasks Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Operations: Install, Configure, Manage [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Operations: Install, Configure, Manage [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: Explain the qualities and benefits of well written technical documents Present a structured approach for producing technical documents Review the essential skills of effective technical writing Demonstrate practical methods to help create better documents Provide tools and techniques for specification and report writing Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 Introduction to the programme Aims and objectives of the module Introductions and interests of participants 2 Creating effective technical documents What is technical writing? how does it differ from other writing? Key qualities of an effective technical document Communication essentials and the challenges faced by technical writers The lessons of experience: how the best writers write The five key steps : prepare - organise - write - edit - release (POWER) 3 Preparing to write Defining the document aims and objectives; choosing the title Understanding technical readers and their needs Getting organised; planning and managing the process Integrating technical and commercial elements The role of intellectual property rights (IPR), eg, copyright 4 Organising the content The vital role of structure in technical documents Deciding what to include and how to organise the information Categorising information: introductory, key and supporting Tools and techniques for scoping and structuring the document Creating and using document templates - pro's and con's 5 Writing the document Avoiding 'blinding them with science': the qualities of clear writing Problem words and words that confuse; building and using a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity Using diagrams and other graphics; avoiding potential pitfalls 6 Editing and releasing the document Why editing is difficult; developing a personal editing strategy Some useful editing tools and techniques Key requirements for document issue and control Module 2: Creating better specifications 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' writing process for specifications 2 Creating better specifications The role and characteristics of an effective specification Specifications and contracts; the legal role of specifications Deciding how to specify; understanding functional and design requirements Developing the specification design; applying the principles of BS 7373 Getting organised: the key stages in compiling an effective specification 3 Preparing to write a specification Defining the scope of the specification; deciding what to include and what not Scoping techniques: scope maps, check lists, structured brainstorming The why/what/how pyramid; establishing and understanding requirements Clarifying priorities; separating needs and desires: the MoSCoW method Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis Dealing with requirements that are difficult to quantify 4 Organising the content The role of structure in specifications Typical contents and layout for a specification What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the specification Identifying and understanding the specification reader Key words: will, shall, must; building and using a glossary Writing performance targets that are clear and unambiguous Choosing and using graphics Exercise: writing a specification 6 Editing and releasing the document Key editing issues for specifications Issue and control of specifications Module 3: Writing better reports 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' technical writing process for technical reports 2 Creating better reports What is a technical report? types and formats of report The role and characteristics of an effective technical report Understanding technical report readers and their needs The commercial role and impact of technical reports Getting organised: the key stages in compiling a technical report 3 Preparing to write reports Agreeing the terms of reference; defining aims and objectives Being clear about constraints; defining what is not to be included Legal aspects and intellectual property rights (IPR) for reports Preparing the ground; gathering information and reference documents Keeping track of information: note making, cataloguing and cross referencing Tools and techniques for developing a valid and convincing argument 4 Organising the content The role of structure reviewed; some typical report structures Who needs what: identifying the varied needs of the readership What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the report Planning the storyline: the report as a journey in understanding Recognising assumptions about the reader; what they do and don't know Converting complex concepts into understandable statements Presenting technical data and its analysis; the role of graphics Presenting the case simply whilst maintaining technical integrity Exercise: writing a technical report 6 Editing and releasing the report Key editing issues for technical reports Issue and control of technical reports