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Are you looking for a course which will help you to advance your career in child care setting then this course is perfect for you. Learn everything about child care and their psychology with this Bundle course! This course covers everything from the fundamentals of child attachment to the complexities of children's mental health. You'll learn everything you need to know to become an expert in Child Care and thrive in your career! What else? You will also gain the ability to nurture a responsive relationship with children, thereby contributing to their cognitive and physical development, simply by recognizing your child caring skills, as provided by our Bundle course that has been specifically designed for you. Training Tale is dedicated to providing you with the best Child Care skills possible. With this bundle course, you will get 8 courses! It means you will get 8 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. At Training Tale, we provide more than just courses, we also provide a rich learning experience. When you purchase a course from Training Tale, you get unlimited access to the course with tutor support. Our expert instructors are always available to answer any questions you may have and make your learning experience unforgettable. This Course is ideal for all aspiring Child Care professionals because it is packed with up-to-date Child Care knowledge. Enrol in our this Course now to take your Child Care eLearning experience to the next level! Let's see what are those 8 courses included in this Bundle course Dyslexia Autism Diploma ADHD Awareness Course Nursery Nurse Childcare and Nutrition Level 3 Designated Safeguarding Lead Training Course Level 2 Certificate in Behaviour that Challenges in Children Advanced Diploma in Child Care Learning Outcomes By the end of this Advanced Child Care Course - Bundle, you will be able to - Understand the fundamentals of child attachment training to secure the best chance of many years of Child Care employment Understand trauma treatments in children to be the best in the Child Care setting Understand the development of a child. Gain a solid understanding of all the Child Care factors that influence the development of a child Understand immunisation in children Gain a thorough understanding of infancy in Child Care Gain in-depth knowledge about mental health in children and much more! Why Choose Advanced Child Care Course - Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other Benefits of this Bundle Course 8 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake Course 01: Dyslexia Course Curriculum Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia Course 02: Autism Diploma Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England Course 03: ADHD Awareness Course Course Curriculum Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Course 04: Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers Course 05: Childcare and Nutrition Course Curriculum Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities Course 06: Level 3 Designated Safeguarding Lead Training Course Course Curriculum Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Course 07: Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Advanced Diploma in Child Care Course Curriculum Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Stages of Language Development Module 07: The Process of Moral Development Module 08: Personality Development of Children Module 09: Problems During Infancy and Childhood Period Module 10: Adolescence's Problems Explained Module 11: Safeguarding Children Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this bundle course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Advanced Child Care Course - Bundle This course is ideal for anyone who wants to work or is already working in a child care setting. Requirements Advanced Child Care Course - Bundle There is no specific requirement to enrol for this bundle course. However, you need to be over 16. Career path Advanced Child Care Course - Bundle After completing this course, you may be able to pursue a variety of career opportunities. Such as - Child Protection Officer (Average Annual Salary in the UK: £25,000 to £40,000) Psychological Wellbeing Practitioner (Average Annual Salary in the UK: £24,907 to £44,503) Child Carer

Counselling Online Are you concerned about your prospects? Our expertly designed Counselling course is here to solve all of your problems at once. Learn all the necessary skills to join the psychology & counselling industry with confidence. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. Through this Counsellingcourse, you will gain a thorough understanding of Counselling and Psychology. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Enrol on our Counselling: Counselling course today, become an expert in human minds, and take the first step toward a psychologist or counsellor career. Courses are included in this Counselling Bundle Course Course 01: Counselling Course 02: Level 2 Certificate in Understanding Safeguarding and Prevent Course 03: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 04: Level 5 Mental Health Care - MCA and DOLS Course 05: Healthcare Management Training Course 06: Nursing Assistant Diploma Course 07: Control and Administration of Medicine Course 08: Diploma in Mastering Psychology Course 09: Diabetes Awareness Training Course 10: Introduction to Psychotherapy Course 11: Social Worker: Social Work Diploma [ Note: Free PDF certificate as soon as completing the Counselling course] Counselling Detailed course curriculum of the Counselling Course: Module 01: Introduction: Toward an Integrative Approach in Counselling Module 02: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths Module 03: Powered by Struggles and Strengths Module 04: Positive Psychology in Counselling: What is It? Module 05: Psychoanalytic Therapy Module 06: Adlerian Therapy Module 07: Existential Therapy Module 08: Person‐Centred Therapy Module 09: Gestalt Therapy Module 10: Behaviour Therapy Module 11: Cognitive‐Behaviour Therapy Module 12: Reality Therapy Module 13: Feminist Therapy Module 14: Family Therapy Assessment Method of Counselling After completing each module of the Counselling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Counselling After completing the MCQ/Assignment assessment for this Counselling course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Counselling This Counselling course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements Counselling There are no specific requirements for this Counselling course because it does not require any advanced knowledge or skills. Career path Counselling Certificates Certificate of completion Digital certificate - Included

Take your career in Business Administration to the next level with a degree in Business Administration! Our Business Administration program covers all the essential areas of business, including finance, marketing, and management. You'll learn from experienced Business Administration experts and have access to a variety of learning opportunities. With a degree in business administration, you'll gain the knowledge you need to thrive in this field. You'll be able to think critically, solve problems, and make strategic decisions that drive businesses to success. Plus, you'll have a valuable credential in Business Administration to add to your resume and set yourself apart in a the job market. This Premium 8 in 1 Bundle Package includes: Course 01: Diploma In Business Administration Course 02: Strategic Business Management Course 03: Admin, Secretarial & PA Course 04: Agile Project Management Course 05: Office Administration & Skills Diploma Course 06: Financial Analysis for Finance Reports Course 07: Business Plan for Entrepreneurs Course 08: Compliance Management Course Take the first step towards a rewarding career by enrolling in our Business Administration program today! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of Business Administration Get a free student ID card with Business Administration Training Get instant access to this Business Administration course This Business Administration course is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the Business Administration course materials The Business Administration course comes with 24/7 tutor support After completing all the modules in the business administration course, your skills and knowledge will be tested with an MCQ-based assessment. You will receive instant results to confirm if you have passed the course. You have to complete the assessment of this business administration course to achieve the CPD accredited Certificate. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? After completing this bundle, you can progress towards- Master of Business Administration (MBA) Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 3 Diploma in Business Administration (RQF) Level 4 NVQ Diploma in Business Administration (RQF) level 1 certificate in business administration level 2 certificate in business administration Level 2 Diploma in Business Administration level 6 diploma in business administration

Do you and your family love to go on camping trips? Or are you someone who likes to organise and plan for camping trips? Or are you currently working on someone who organises camping trips? If so, then this course will surely help you in improving your camping planning skills. Description: Camping is such a popular way to spend a vacation because it's not affordable and fun. Camping can also provide a great experience for the entire family. In this course, you will know all the tips to enjoy camping. You will know what the proper equipment required to camp are. Through this course, you will learn how to make delicious camping cuisine quickly. Also, you will know how to choose the best camping site. Who is the course for? Professionals, business owner or entrepreneurs who are working for or owners of camping trips and vacations organisation. People who are interested in camping and how to plan them well. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Camping is a useful qualification to possess, and would be beneficial for the following careers: Camping Directors Camping Equipment Provider Camping Venue Managers. Chapter-1 Introduction 00:15:00 Chapter-2 Types Of Camping 01:00:00 Chapter-3 Proper Equipment In Camping 00:30:00 Chapter-4 Food Chart - Camping Cuisine 00:30:00 Chapter-5 What To Do While Camping 00:30:00 Chapter-6 Making Rules 00:15:00 Chapter-7 Getting To Your Location 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The main goal of this Certificate in Behaviour that Challenges in Children course is to increase learners' awareness and understanding of challenging behaviour in children and its consequences. You will be able to identify the challenges and whether they pose a risk to the child or others, reducing the child's standard of living. By completing this Certificate in Behaviour that Challenges in Children course, you will gain in-depth knowledge of challenging behaviour, which will help you progress onto other relevant qualifications and into relevant employment in the health and social care sector. It could be beneficial to students working in educational settings. Enrol on our exclusive Certificate in Behaviour that Challenges in Children course today and involve yourself in the major behavioural challenges that children may face and be the true hero by assisting them in controlling their behaviour in the most appropriate manner. Learning Outcomes After completing this course, the learner will be able to: Gain a solid understanding of the behaviour that challenges. Understand strategies to support positive behaviour. Understand communication in managing behaviour. Understand the support available to maintain your wellbeing. Why Choose Certificate in Behaviour that Challenges in Children Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Certificate in Behaviour that Challenges in Children Bundle Course*** Course 01: Certificate in Behaviour that Challenges in Children Course 02: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 03: Care and support for Vulnerable Children Course 04: Level 2 Award in Support Work in Schools and Colleges Course 05: Advanced Diploma in Child Care Course 06: Level 4 Diploma in Child Counselling Course Course 07: Child and Adolescent Mental Health Course Course 08: Child Protection and Risk Assessment Course 09: Level 3 Award in Childcare and Education Course [ Note: Free PDF certificate as soon as completing the Certificate in Behaviour that Challenges in Children course ] Course Curriculum *** Certificate in Behaviour that Challenges in Children *** Module 1: Understand Behaviour That Challenges Understand behaviour that challenges Understand the reasons why people present with behaviour that is perceived as challenging Understand the impact of behaviour that challenges Module 2: Understand How to Support Positive Behaviour Understand how to identify when an individual's behaviour may escalate Understand strategies to support positive behaviour Understand how the rights of individuals are protected Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Understand communication in managing behaviour Understand how to manage behaviour that challenges Understand the role of others in supporting individuals who exhibit behaviour that is perceived as challenging Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Understand the benefits of reflection following episodes of behaviour that challenges Understand the support available to maintain own wellbeing ------------------ ***GIFT COURSES*** ------------------ ***Course 01: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Module 1: Understand How to Provide a Safe and Healthy Environment for Babies and Young Children Module 2: Understand Common Childhood Illnesses Module 3: Understand Health Emergencies and Specific Health Conditions in an Early Years Setting ----------------- ***Course 02: Care and support for Vulnerable Children Module 01: Introduction Module 02: The Rights of Children Module 03: Understanding the Distinction Between Vulnerability and Risk Module 04: Child in Crisis Module 05: Controlling The Issues Module 06: Available Services Module 07: History and Future Developments ------------------ ***Course 03: Level 2 Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ------------------ ***Course 04: Advanced Diploma in Child Care Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Stages of Language Development Module 07: The Process of Moral Development Module 08: Personality Development of Children Module 09: Problems During Infancy and Childhood Period Module 10: Adolescence's Problems Explained Module 11: Safeguarding Children ------------------ ***Course 05: Level 4 Diploma in Child Counselling Course Module 1: An Introduction to Child Psychology Module 2: Domains of Development Module 3: Development and Growth Module 4: Language and Moral Development Module 5: Counselling Module 6: The Development of Attachments Module 7: Psychological Disorder and Treatment Module 8: Working as a Child and Adolescents Counsellor Module 9: Counselling in the Time of Covid-19 ------------------ ***Course 06: Child and Adolescent Mental Health Course Module 01: An Overview of Mental Health Module 02: Understanding Child Psychology Module 03: Understanding Attachment and Relationship Building Module 04: How Separation and Loss Affects Attachment Module 05: Understanding Child Development Module 06: Mental Health Problems in Adolescent Module 07: Other Mental Health Problems in Adolescent Module 08: Impact of Autism, ADHD and Dyslexia in Adolescent Module 09: Coping With Autism, ADHD and Dyslexia in Adolescents Module 10: The Ways of Treating Mental Health Module 11: Mental Health over Life Span and Society in the UK Module 12: Relevant Mental Health Legislations in the UK ------------------ ***Course 07: Child Protection and Risk Assessment Module 01: Introduction to Child Protection Module 02: Laws & Guidance Module 03: Understanding Child Abuse Module 04: Understanding Risk & Risk Assessment Module 05: Responding to Disclosure Module 06: What Should You Do Next to Referral Module 07: Record Keeping ------------------ ***Course 08: Level 3 Award in Childcare and Education Course Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbeing ------------------ ***Course 09: Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Certificate in Behaviour that Challenges in Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? There are no specific recommended prior learning requirements for Certificate in Behaviour that Challenges in Children qualification. Learners who have already completed a Level 1 qualification in healthcare, social care, childcare, or supporting learning may find it useful. Requirements There are no specific requirements for this Certificate in Behaviour that Challenges in Children course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Certificate in Behaviour that Challenges in Children course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Certificate in Behaviour that Challenges in Children course will provide you with all of the theoretical knowledge you will need to excel in the relevant field. After completing this course, you will be equipped with a wide range of skills needed to secure a position in the sector. Certificates Certificate of completion Digital certificate - Included

Are you currently in the Sales Industry? Or are you someone who has your own business? Either way, are you having a hard time increasing your sales? Then this course is perfect for your needs! Description: Sales industry is a very fast-paced sector that should be understood and adapted to its trends to be able to succeed. In this course, you will be introduced to sales which happen on a daily basis and how offering additional products is an essential for the business. Then you will learn when and how to offer promos and discounts to increase your sales. You will learn how to train your people and make your store presentable for your clients to be able to maximise your sales. Lastly, you will know about the importance of the after-sales services you should provide. Who is the course for? Sales professionals, businessmen, and entrepreneurs who want to increase their sales People who have an interest in sales and marketing Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Increasing Sales is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneurs Independent Sales Operator Marketing Specialists Sales Consultant and Specialists Sales Person Sales Representatives Self-publisher. Module 01 Introduction 00:15:00 Making Additional Sales More Effectively 01:00:00 Up Selling More Effectively 00:30:00 Cross-­Selling More Effectively 00:30:00 Offer Promos And Discounts More Effectively 00:15:00 Offer Freebies At No-­Cost or Little Cost 00:15:00 Module 02 Doing Product Presentation More Effectively 00:30:00 Advertising More Effectively 00:30:00 Absorb Losses More Effectively 01:00:00 Break the Competition More Effectively 01:00:00 Search Engine Optimizing Your Website More Effectively 00:30:00 Making Your Product More Attractive 00:15:00 Module 03 Train Your People More Effectively 01:00:00 Doing Store Presentation More Effectively 01:00:00 Using Perfect Timing To Maximize Sales 00:30:00 Offer After-­Sales Services More Effectively 00:30:00 Miscellaneous Tips 00:30:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! The course contains two of our best-selling courses for one discount price: Level 2 Certificate in Workplace Management: Violence Workplace Harassment Course Are you looking to improve your current abilities or make a career move? Our unique Certificate in Preventing Workplace Violence and Harassments course might help you get there! Expand your expertise with high-quality training - study the Certificate in Preventing Workplace Violence and Harassments and get an expertly designed, great-value training experience. The Certificate in Preventing Workplace Violence and Harassments course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Certificate in Preventing Workplace Violence and Harassments course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Certificate in Preventing Workplace Violence and Harassments training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! The Managing Workplace Violence, Harassment and Safety course will help you: Understand what constitutes harassment in the workplace Discover how to implement anti-harassment policies in the workplace Learn about employer and employee rights in the workplace Know how to spot bullying, aggression, and harassment in the workplace Build your communication skills to interact effectively with other employees Learn to understand common sources of conflict in the workplace Why Prefer Us? Opportunity to earn a certificate accredited by CPD. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Certificate in Preventing Workplace Violence and Harassments course: Couse 01: Level 2 Certificate in Workplace Management: Violence** Module One: What Is Workplace Harassment? Module Two: Identifying the Bully Module Three: How to Handle Workplace Violence Module Four: Risk Assessment (I) Module Five: Risk Assessment (II) Module Six: Being the Victim Module Seven: Checklist for Employers Module Eight: Interview Process Module Nine: Investigation Process Module Ten: Developing a Workplace Harassment Policy Couse 02: Workplace Harassment Course** Why Tackle Harassment What Is Harassment Realistic Expectation What It Takes Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Certificate in Preventing Workplace Violence and Harassments course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Certificate in Preventing Workplace Violence and Harassments course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Youth Work Certificate Complete Diploma This Level 2 Certificate In Youth Work is suitable for new Youth Work practitioners or those wishing to progress onto the Level 3 Certificate in Youth Work Practice. The course will provide a good foundation in important aspects of Youth Work. The Youth Work course will teach you to work with young people, helping them create a worthwhile future for themselves, helping to keep them on the 'straight and narrow and become confident adults and citizens - it is a rewarding and fulfilling role. If this is a career which interests you, if you want to be part of creating a bright future for young people, then Youth Work is the career for you. What other courses are included with this Youth Work? Course 1: Youth Work Certificate Complete Course 2: Public Health Course 3: Health and Social Care UK 2021 Course 4: Family Support Worker Diploma Course 5: Human Rights Course 6: Level 3- Public Relations Course Course 7: Diploma in Substance Misuse Course 8: Domestic Violence and Abuse Awareness - Level 2 Course 9: Leadership & Management Diploma Course 10: Motivation Skills Course 11: Public Speaking and Presentation Skill Course So, enrol now in this Youth Work Training to advance your career! Youth Work Certificate Complete Diploma Course 1: Youth Work Certificate Complete Diploma Module 1: Introduction Module 2: Understanding Module 3: Ethical Conduct and Principles Module 4: Societal Influence on Youth Module 5: Influence of Media on Youth Module 6: The National Youth Agency (Nya) How will I get my Certificate? After successfully completing the Youth Work course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Youth Work Certificate Complete Diploma Anyone from any background can enrol in this Youth Work bundle. Requirements Youth Work Certificate Complete Diploma This Youth Work course has been designed to be fully compatible with tablets and smartphones. Career path Youth Work Certificate Complete Diploma Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Youth Work Certificate Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.