Course Overview As English is an international language, proficiency in this subject helps you both in your personal life and professional life. Develop a solid foundation in English with the Functional Skills English level 2 course. Within a few steps, this curse will take your English skills to the next level. In this Functional skills English level 2 course, first you will develop a clear understanding of English grammar. Then the detailed lessons will educate you on the basic sentence structure. From the easy-to-follow modules, you will enrich your knowledge of punctuation and capitalisation. In addition, this valuable course will assist you in improving your spelling skills. Finally, you will get introduced to the common mistakes and grasp the strategies to avoid them. This comprehensive Functional skills English level 2 course will assist you in increasing your excellence in the English language. It will give you the opportunity to add a valuable skill set to your resume. So join now and start learning today! What You Will Learn Get introduced to the basics of English grammar Familiarise yourself with the English sentence structure Learn the principles of forming questions Enrich your knowledge and understanding of punctuation Develop a clear understanding of capitalisation Improve your spelling skills Build the competence to identify and avoid common mistakes Why Should You Choose this Functional skills English level 2 Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Functional Skills English level 2 course is designed for anyone interested in developing their English skills. It will be highly advantageous for aspiring professionals in the relevant industries. Requirements Our Functional Skills English level 2 course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Functional Skills English level 2 course will assist you in pursuing a career in the relevant fields English Teacher (Salary Range £40,000-£53,000) Teaching Assistant (Salary Range £19,000-£21,000) Functional skills English level 2 Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Questions 00:11:00 Module 06: Punctuation and Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: Common Mistakes and Ways to Improve 00:18:00
Metal forming is a manufacturing metalworking process that involves drawing, forging, rolling and bending metal parts and objects. The Manufacturing Engineering: METAL FORMING Level 2 course covers everything you need to know about metal forming to kickstart your career, including the different types of rolling and forging processes in detail. You will also learn about the advantages of working with sheet metal, the differences between metal extrusion and drawing, and the fundamental sheet metal operations. Taught by an experienced professional, this course will cover best practices and common industry terminology that every Manufacturing Engineer must know. You'll learn through video and instructor-led guidance, delivered through five training modules that are designed for especially students and those who are new to the industry. This best selling Manufacturing Engineering: METAL FORMING Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Manufacturing Engineering: METAL FORMING Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Manufacturing Engineering: METAL FORMING Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Manufacturing Engineering: METAL FORMING Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Manufacturing Engineering: METAL FORMING Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Manufacturing Engineering: METAL FORMING Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Manufacturing Engineering: METAL FORMING Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
With the number of people seeking help for substance abuse in the UK increasing year on year, there is a growing need for a skilled, professional workforce ready and armed to assist in addressing the issue. People who specialise in drug and alcohol abuse can pursue a wide range of careers, from advocacy and counselling to crisis support and charity work. This Level 2 Substance Misuse course will provide you with a thorough understanding of the effects addiction can have on people's lives, as well as some of the harmful stereotypes that perpetuate stigma. Through this Level 2 Substance Misuse you will learn about some of the most common reasons why people abuse drugs and alcohol, as well as the signs and symptoms that a person may display when addiction and dependence take hold. You will also learn about the options available to people in these situations, as well as the national strategies in place to assist them. This Level 2 Substance Misuse course combines a basic understanding of drug and alcohol misuse with an understanding of the key principles and values that should underpin the support provided to people who misuse substances. Our Level 2 Substance Misuse course aims to provide learners with knowledge of substance misuse as well as an understanding of people who misuse substances. Learning Outcomes After completing this Level 2 Substance Misuse course, learner will be able to: Gain in-depth knowledge about unit strengths and recommended limits for alcohol consumption Understand the physical, mental, social and emotional effects of alcohol Know about peoples' use of alcohol Know about the assumptions made about people who drink alcohol excessively Gain a thorough understanding of drug awareness Understand key principles and values for working with people who misuse substances Why Choose This Level 2 Substance Misuse Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of Level 2 Substance Misuse Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 2 Substance Misuse Course] Course Curriculum Of Level 2 Award In Understanding the misuse of substances *** Module 01: Alcohol Awareness Module 02: Drug Awareness Module 03: Key Principles and Values for Working with People who Misuse Substances >----------------< Assessment Method After completing each module of the Level 2 Substance Misuse Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Substance Misuse course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Substance Misuse course is beneficial to students who already work with people who have alcohol or substance abuse issues or students who are planning to in the near future. Thiscourse is also ideal for those who want to increase their knowledge about substance misuse. Requirements There are no specific requirements for this Level 2 Substance Misuse course because it does not require any advanced knowledge or skills. Career path After completing this Level 2 Substance Misuse course, you may be able to pursue a variety of promising career opportunities.
The most recent food and hygiene rules must be followed if you operate in the hotel or service sector. This Food Hygiene Level 2 course is intended to assist you in adhering to the food safety rule, which mandates that food enterprises ensure that every person who handles food has received comprehensive training in food hygiene. In order to protect the food they serve from contamination, all food handlers are obliged by law to understand the principles of food hygiene and to operate properly. Therefore, anyone who handles, prepares or serves food while working in the catering industry should take this Food Hygiene Level 2 course. Enrol in the online Food Hygiene Level 2 course to start along the path to long-term career success. Do you strive to learn new things on a constant basis in order to expand your knowledge and abilities? Then you may test out this Food Hygiene Level 2 course. After completing this Food Hygiene Level 2 course, you will be able to: Get a clear understanding of the food safety legislation Identify the microbiological hazards Classify different types of hazards like physical, chemical, and allergenic Be aware of your personal hygiene Efficiently handle the food premises' design and cleaning schedules. Why Prefer This Food Hygiene Level 2 Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. After providing a general introduction to food safety legislation, the course covers microbiological hazards, physical, chemical, and allergenic hazards. This Food Hygiene Level 2 course also covers important topics like Personal Hygiene, Food Premises Design and Cleaning Schedules etc. *** Course Curriculum *** Here is the curriculum breakdown of the Food Hygiene Level 2 course: Lesson1: Food Safety Legislation Lesson 2: Microbiological Hazards Lesson 3: Physical, Chemical, and Allergenic Hazards Lesson 4: Food Storage Lesson 5: Food Preparation Lesson 6: Personal Hygiene Lesson 7: Food Premises Design and Cleaning Schedules Lesson 8: Further Information Lesson 9: Reopening and Adapting Your Food Business During COVID-19 Assessment Process Once you have completed all the modules in the Food Hygiene Level 2 course, you can assess your skills and knowledge with an optional assignment. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene Level 2 course is suited for those who are Those who are working for a promotion Those in charge of leading a team owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Food Hygiene Level 2 course will lead to a competitive advantage and open the door to a wide range of career opportunities. One can become: Food scientist Food technologists; Food factory workers Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 International students have to pay an additional 10 GBP as International Shipping fees.
Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Level 2 Health & Care: Level 2 Health & Care Course Online Is your workplace free of hazards? Do you understand the risks that exist in the workplace? The Level 2 Health & Care: Level 2 Health & Care Course will focus on workplace risks and hazards, as well as why it is essential to implement health and safety measures to keep employees safe. The qualification will cover the basic concepts of health and safety, as well as how to protect the workplace with proper health and safety policies. The Level 2 Health & Care: Level 2 Health & Care Course will cover topics such as the importance of health and safety policies, how to create a safe workplace, how to avoid compromising on health and safety, conducting risk assessments, avoiding accidents, manual handling of operations regulations, learning first aid, and understanding fire safety in the event of accidents and emergencies. Learners who have completed the Level 1 course can advance to Level 2 Health & Care: Level 2 Health & Care Course. It is the employer's responsibility to keep their work environment safe so that their employees' health and safety are not compromised or risked. Individuals will gain a thorough understanding of the health and safety rules and regulations applied in workplaces in the UK. Special Offers of this Level 2 Health & Care: Level 2 Health & Care Course This Level 2 Health & Care: Level 2 Health & Care Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Health & Care: Level 2 Health & Care Course Instant access to this Level 2 Health & Care: Level 2 Health & Care Course Get FREE Tutor Support from Monday to Friday in this Level 2 Health & Care: Level 2 Health & Care Course Main Course: Level 2 Health & Care Course Courses are Included in this Level 2 Health & Care: Level 2 Health & Care Course Course 01: Healthcare Management Training Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care [ Note: Free PDF certificate as soon as completing the Level 2 Health & Care: Level 2 Health & Care Course] Level 2 Health & Care: Level 2 Health & Care Course Online Industry Experts Designed this Level 2 Health & Care: Level 2 Health & Care Course into 05 detailed modules. Course Curriculum of Level 2 Health & Care Course Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan Assessment Method of Level 2 Health & Care Course After completing each module of the Level 2 Health & Care: Level 2 Health & Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Health & Care Course After completing the MCQ/Assignment assessment for this Level 2 Health & Care: Level 2 Health & Care Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Health & Care: Level 2 Health & Care Course Online Level 2 Health & Care: Level 2 Health & Care Course is suitable for anyone who has health and safety responsibilities at his or her workplace. Anyone with an interest in Health & Care will also find this course helpful. Requirements Level 2 Health & Care: Level 2 Health & Care Course Online Students who intend to enrol in this Level 2 Health & Care: Level 2 Health & Care Course must meet the following requirements: Level 2 Health & Care: Good command of the English language Level 2 Health & Care: Must be vivacious and self-driven. Level 2 Health & Care: Basic computer knowledge Level 2 Health & Care: A minimum of 16 years of age is required. Career path Level 2 Health & Care: Level 2 Health & Care Course Online After completing our Level 2 Health & Care: Level 2 Health & Care Course, candidates will have the opportunity to put their new knowledge and skills to practical use in the professional setting of their choosing. Safety Engineer Safety Consultant Coordinator of Loss Control Safety Manager Risk Manager Safety Director Certificates Certificate of completion Digital certificate - Included
Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Interview Skillscourse will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Level 2 Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Interview Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Interview Skills Bundle Course Course 01: Level 2 Interview Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of Level 2 Interview Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Interview Skills course] Course Curriculum of Level 2 Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Level 2 Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Interview Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Business audits are conducted to define the validity and reliability of information and present an assessment of a system's internal control. The purpose of internal audit is to provide individualistic support that a company's risk management, governance and internal control processes are operating efficiently. It's performed by every medium to large enterprise to check up on their businesses. Through this Internal Auditing Training Level 2, you'll learn about various types of audit and the levels of auditing available out there. Understand the process of conducting an audit, audit checklist, corrective action along with the benefit of conducting an audit of a company's day-to-day accounts. Course Highlights Internal Auditing Training Level 2 is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Internal Auditing Training Level 2 into 16 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 19 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Internal Auditing Training Level 2 Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Internal Auditing Training Level 2 is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Internal Auditing Training Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Internal Auditing Training Level 2 - Updated Version Auditing as a Form of Assurance 00:11:00 Audit Procedures 00:22:00 Technology-Based Internal Audit 00:23:00 Internal Control and Control Risk 00:36:00 Reporting Audit Outcome 00:23:00 UK Internal Audit Standards 00:24:00 Career as an Auditor 00:17:00 Internal Auditing Training Level 2 - Old Version Audit Interviews 00:18:00 Course Overview FREE 00:15:00 Auditing FREE 00:15:00 Internal Audit 00:30:00 The Audit 00:30:00 Audit Checklist 00:30:00 Conducting an Audit 00:15:00 Noncompliance and Corrective Action 00:15:00 Audit Closing 00:15:00 Mock Exam Mock Exam- Internal Auditing Training Level 2 00:20:00 Final Exam Final Exam- Internal Auditing Training Level 2 00:20:00
Overview Learn new skills and develop your professional knowledge with the Nutrition and Health Level 2 and learn from home at a pace that suits you. The Nutrition and Health Level 2 has been expertly designed for you to complete through distance e-learning and achieve a professional qualification all without leaving your own home!Successful completion of the Nutrition and Health Level 2 will see you achieve a qualification that will add significant weight to your CV and impress potential employers when applying for new jobs. Once you enrol on the Nutrition and Health Level 2, you will have full course access for one year, meaning you are free to complete the Nutrition and Health Level 2 at a pace that suits you. Enrol on the Nutrition and Health Level 2now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on the Nutrition and Health Level 2, you can be sure of quick and comprehensive assistance whenever you need it.Enrol now on the Nutrition and Health Level 2 and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why Choose Nutrition and Health Level 2? Efficient assessment system with instant results Get full tutor support and learning assistance Complete the Nutrition and Health Level 2 at a pace that suits you Gain a professional certified qualification Great value, high-quality training course Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is recognised all over the UK as well as internationally. The PDF certificate is free of cost which you can download instantly upon completing the assessment or you can order it via online. You can also receive an original printed copy of the certificate for showcasing your achievement anywhere and everywhere, which will be sent to you by post. The postal fee for this printed copy is only £29, with no additional fees or expenses. Who Is This Course For? The Nutrition and Health Level 2 has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Nutrition and Health Level 2.Enrol on the Nutrition and Health Level 2 and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Nutrition and Health Level 2with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Nutrition and Health Level 2 without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16.Complete the Nutrition and Health Level 2 online from your computer, tablet, or smartphone, and learn in a way that suits you. Course Curriculum 16 sections • 15 lectures • 03:59:00 total length •Module 01: Introduction to Nutrition: 00:14:00 •Module 02: Nutrients for Life - Nutrients for Life Macronutrients: 00:17:00 •Module 03: Nutrients for Life - Micronutrients: 00:18:00 •Module 04: Nutrition Requirements from Pregnancy to Teenage: 00:16:00 •Module 05: Nutrition Requirements for Adults and Various Groups: 00:17:00 •Module 06: Healthy Dieting: 00:17:00 •Module 07: Eating Disorders: 00:20:00 •Module 08: Diet and Nutrition Related Diseases: 00:18:00 •Module 09: Use of Nutrition in Different Illnesses/Diseases: 00:20:00 •Module 10: Weight Control Management: 00:13:00 •Module 11: Weight Loss Management: 00:16:00 •Module 12: Basics of Ketogenic Diet: 00:24:00 •Module 13: The Role of Nutritionist: 00:19:00 •Final Quiz Exam - Nutrition and Health Level 2: 00:10:00 •Recommended Readings - Nutrition and Health Level 2: 00:00:00
Do you find yourself repeating negative thought patterns ? Are you struggling with self-belief in your professional or personal life? In the Build Your Self-Confidence Level 2 course, you will build the self-confidence and self-esteem to reach your goals and be the best version of yourself. In this self development training course, you will learn the three pillars of unshakeable confidence, and why confidence is key to achieving your goals. You will explore the secret language of confident people, with guidance on how to boost your self image and bounce back from failure. Get ready to transform your life and develop the mindset of a winner in just a few hours! This course will rewire your brain for success in everything that you do. You will learn effective techniques used by motivational speakers, life coaches and CEOs, to help you on the path to a rewarding, meaningful life! This best selling Build Your Self-Confidence Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Build Your Self-Confidence Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Build Your Self-Confidence Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Build Your Self-Confidence Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Build Your Self-Confidence Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Build Your Self-Confidence Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Build Your Self-Confidence Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.