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About this Training Course Identifying and correcting the root cause of failures in boilers and steam power plant equipment is essential to help reduce the chance of future problems. A comprehensive assessment is the most effective method of determining the root cause of a failure. For example, a tube failure in a boiler is usually a symptom of other problems. To fully understand the root cause of the failure, one must investigate all aspects of boiler operation leading to the failure in addition to evaluating the failure itself. When a boiler tube failure occurs, the root cause of the failure must be identified and eliminated. This 5 full-day course starts by providing an in-depth understanding of root cause analysis methodology. This includes how to identify the problem, contain and analyze the problem, define the root cause of the problem, define and implement the actions required to eliminate the root cause, and validate that the corrective actions prevented recurrence of the problem. Many practical examples on how to apply root cause analysis for various industrial problems are discussed in detail. The course then provides an in-depth explanation of all failure mechanisms that occur in steam power plants including corrosion, erosion, creep, cavitation, under-deposit attacks, stress corrosion cracking, hydrogen embrittlement, flow accelerated corrosion, etc. This course also provides a thorough explanation of all the failure mechanisms that occur in boilers and steam power plant equipment including steam turbines, condensers, feedwater heaters, etc. The symptoms of the failures, possible causes, components typically affected and solutions are also provided in this course. This includes boiler waterside, fireside and general boiler failure mechanisms as well as all the causes and prevention of all steam turbine failures, condensers, and feedwater heaters. The course also includes detailed study of many case histories of failures in boilers, steam turbines, condensers and feedwater heaters. Training Objectives Electrical Equipment Testing and Maintenance: Gain a thorough understanding of all the testing and maintenance required for all key electrical equipment including transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Root Cause Analysis Methodology: Understand root cause analysis methodology including: identification of the problem, defining the problem, understanding the problem, identification of the root cause of the problem, providing corrective action, and monitoring the system. Applying the Root Cause Analysis Method to Industrial Problems: Learn by studying many practical examples how to apply the root cause analysis method to various industrial problems. Damage Mechanisms in Boilers and Steam Power Plant Equipment: Gain a thorough understanding of all the damage mechanisms that occur in boilers and all steam power plant equipment including turbines, condensers and feedwater heaters. These mechanisms include corrosion, erosion, flow accelerated corrosion, stress corrosion cracking, creep, under-deposit attack, cavitation, hydrogen embrittlement, etc. Symptoms of Failures in Boilers and Steam Power Plant Equipment, Possible Causes, Components Typically Affected, and Solutions: Learn about all the symptoms of failures in boilers and steam power plant equipment including steam turbines, condensers, and feedwater heaters, their possible causes, components typically affected and proven solutions. Case Histories of Failures in Boilers, Steam Turbines, Condensers, and Feedwater Heaters: Learn by studying many case histories how failures occur in boilers, steam turbines, condensers, and feedwater heaters and the corrective actions taken to deal with them     Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals (this seminar is suitable for individuals who do not have an electrical background) Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2011 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) ROOT CAUSE ANALYSIS FOR BOILERS AND STEAM CYCLE FAILURES MANUAL (includes practical information and case histories - 500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

In our exploration of hypnotherapy's effectiveness in addressing trauma and PTSD symptoms, we delve into the intricate relationship between traumatic experiences and physiological responses, such as the function of the vagus nerve. Traumatic events can contribute to an overactive vagus nerve, which manifests in symptoms as anxiety, mood changes, nausea, and pain.

Dating is a skill and a skill that is learned through failure and experience. Whether you are married,in a relationship or single improving your relationship skills is vital towards having success in love. In this course, you will be taught the following: Emotional intelligence Self-awareness and Social awareness You will be taught empathy, emotional validation, consideration and civility These three relationship skills go hand in hand. Together they form a foundation of caring, trust, and connection to which couples can more easily return when they find themselves in times of stress, tension, or emotional distance. Living together, considering marriage, conflicts, family issues, betrayal, patience, respect, relationship growth, single parents, creating open communication and finances these will all be covered in this course. How to become a better partner is vital in today’s society the healthiest relationships are built on respect, trust and communication to learn these facets and to understand what skills you need to sustain a long-lasting relationship are imperative. This course will teach everything you need to know with the support of a qualified coach guiding and educating you. Learn how to become a better partner today. Three 1 hour and a half sessions weekly https://relationshipsmdd.com/product/how-to-be-a-better-partner-package/

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In the UK, it's a fascinating fact that one in three adults will require some form of physical therapy or mental health support during their lifetime. This statistic highlights the critical importance of comprehensive healthcare education, which is exactly what our "Occupational Therapy, Physiotherapy & CBT" course offers. Designed for those aspiring to make a significant impact in the healthcare sector, this course blends essential therapeutic practices with an in-depth understanding of mental health and well-being. The Eight CPD Accredited courses that the bundle includes are: Course 01: Occupational Therapy Course 02: Physiotherapy Course 03: Sports Therapy Course 04: Advanced Reflexology Course 05: CBT Tools and Strategies Course 06: EFT Course 07: Psychology of Anxiety and Stress Course 08: First Aid at Work In response to the 30% surge in the UK's mental health services demand and a 25% increase in physiotherapy and occupational therapy needs, our course "Occupational Therapy, Physiotherapy & CBT" offers vital training in these growing fields. This course combines practical skills in Occupational and Physiotherapy with sought-after CBT techniques, enriched by modules in Sports Therapy, Advanced Reflexology, EFT, and First Aid at Work. Learning Outcomes: After completing this Occupational Therapy, Physiotherapy & CBT course, anyone will be able to know: Gain a comprehensive understanding of Occupational Therapy principles. Develop expertise in physiotherapy, sports therapy, and advanced reflexology. Acquire skills in CBT tools and strategies to address anxiety and stress. Explore the psychology of anxiety and stress. Obtain First Aid at Work certification. Be well-prepared for a successful career in Occupational Therapy and related fields. "Occupational Therapy, Physiotherapy & CBT" offers an enriching pathway into the world of holistic healthcare, combining the art and science of physical and mental well-being. This course intricately blends the hands-on techniques of physiotherapy and occupational therapy with the insightful strategies of cognitive behavioural therapy. Designed for those dedicated to nurturing health and wellness, it provides the perfect platform to embark on a fulfilling career in the diverse and impactful realm of healthcare. The course also embraces specialised areas such as sports injury management and advanced reflexology, enhancing your ability to treat a wide range of conditions. It further includes essential training in emotional freedom techniques and first aid, ensuring you are well-prepared to respond to various healthcare scenarios. This comprehensive course is perfect for those aspiring to make a significant impact in the fields of occupational therapy, physiotherapy, and mental health support. Enrol now in "Occupational Therapy, Physiotherapy & CBT" and take the first step towards a fulfilling career in holistic healthcare. Whether you're looking to start a new career path or enhance your existing skills, this course is your gateway to making a real difference in the world of physical and mental well-being. Don't miss this opportunity to transform lives, including your own - join us today! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Occupational Therapy, Physiotherapy & CBT course is for: Aspiring occupational therapists and related healthcare professionals. Students with a psychology or healthcare background. Those interested in anxiety and stress treatment through occupational therapy. Individuals are interested in advanced reflexology and EFT. Those looking to enhance first aid skills for occupational therapy. Requirements Without any formal requirements, you can delightfully enrol in this Occupational Therapy, Physiotherapy & CBT course. Career path Our Occupational Therapy, Physiotherapy & CBT course will prepare you for a range of careers, including: Occupational Therapist Physiotherapist Sports Therapist Reflexologist CBT Practitioner EFT Practitioner First Aid Trainer The salary range is between £25,000 to £45,000 per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Register on the Emotional Intelligence and Human Behaviour Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Emotional Intelligence and Human Behaviour Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emotional Intelligence and Human Behaviour Management Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emotional Intelligence and Human Behaviour Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Human Behaviour and Basic Psychological Process Human Behaviour and Basic Psychological Process 00:21:00 Module 02: Evolutionary Perspective of Human Behaviour Evolutionary Perspective of Human Behaviour 00:23:00 Module 03: Human Intelligence Human Intelligence 00:22:00 Module 04: Intelligence Test and Variations in Intelligence Intelligence Test and Variations in Intelligence 00:20:00 Module 05: Learning and Conditioning Learning and Conditioning 00:21:00 Module 06: Language and Communication Language and Communication 00:27:00 Module 07: Introduction to Emotion Introduction to Emotion 00:14:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:19:00 Module 09: Stress, Anger and Conflict Stress, Anger and Conflict 00:40:00 Module 10: Emotional Intelligence Emotional Intelligence 00:23:00 Module 11: Self-Leadership Self-Leadership 00:14:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Mental Health qualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Mental Health course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder (PTSD). Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Mental Health Bundle Course Course 01: Mental Health Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 5 Diploma in Family Support Worker Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 06: Level 2 Award in Awareness of Dementia Course 07: Level 2 Certificate in Preparing to Work in Adult Social Care Course 08: Adults Support Worker Course Course 09: Clinical Psychology Diploma Course 10: Diploma in Mastering Psychology **Other Benefits of Mental Health Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] Course Curriculum Module 1: Understanding Mental Health Know what is meant by mental health and mental ill-health Understand how mental health care has changed over time Understand the social context of mental ill health Understand the legal context of mental ill health Module 2: Understanding Stress Understand the term 'stress' Understand possible causes of stress Understand how stress can affect an individual Understand how stress may be managed Module 3: Understanding Anxiety Understand the terms 'anxiety' and 'panic attack' Understand possible causes of anxiety Understand how anxiety can affect the individual and others Understand how anxiety may be managed Module 4: Understanding Phobias Understand the term 'phobias' Understand the possible causes of phobia Understand how a phobia can affect the individual and others Understand how phobias may be managed Module 5: Understanding Depression Understand the term 'depression' Understand the possible causes of depression Understand how depression affects the individual and others Understand how the demands of daily life can affect depression Understand how depression can be managed Module 6: Understanding Postnatal Depression Understand the term 'postnatal depression' Understand the causes of postnatal depression Understand puerperal psychosis Understand how postnatal depression can affect the mother and others Understand how preparation for the birth can help reduce the risk of postnatal depression Understand how postnatal depression may be managed Understand how puerperal psychosis may be managed Module 7: Understanding Bipolar Disorder Understand the term 'bipolar disorder' Understand the causes of bipolar disorder Understand how bipolar disorder can affect the individual and others Understand how bipolar disorder may be managed Module 8: Understanding Schizophrenia Understand the term 'schizophrenia' Understand the causes of schizophrenia Understand how schizophrenia can affect the individual and others Understand how schizophrenia may be managed Module 9: Understanding Dementia Understand the term 'dementia' Understand the causes of dementia Understand how dementia can affect the individual and others Understand how dementia may be managed Understand factors which may adversely affect a person with dementia Module 10: Understanding Eating Disorders Understand the term 'eating disorder' Understand the causes of eating disorders Understand how an eating disorder may affect the individual and others Understand how a specific eating disorder may be managed Module 11: Understanding Attention Deficit Hyperactivity Disorder Understand the term 'ADHD' Understand the causes of ADHD Understand how ADHD can affect the individual and others Understand the symptoms associated with ADHD Understand how ADHD may be managed Module 12: Understanding Obsessive-Compulsive Disorder - OCD Understand the term 'OCD' Understand the causes of OCD Understand how OCD can affect the individual and others Understand the thoughts and behaviour associated with OCD Understand how OCD may be managed Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Understand the term 'PTSD' Understand the causes of PTSD Understand how PTSD can affect the individual and others Understand the symptoms associated with PTSD Understand how PTSD may be managed -------------- Assessment Method After completing each module of the Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path If you enrol in this Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838)

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. Marketing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Marketing Bundle? Course 1: Marketing Fundamentals Course 2: Business Branding Course 3: Social Media Marketing Training Course 4: Phone-Based Customer Service Course 5: Sales: Psychology of Customers Course 6: Facilities Management Level 3 Course 7: Applied Business Analysis Diploma Course 8: The Formula to Talk with Strangers Course 9: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Marketing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Marketing Fundamentals Introduction Definitions Traditional vs Contemporary Marketing Management Orientations Understand your Customers Segmentation Course 2: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 3: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 4: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 7: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Course 8: The Formula to Talk with Strangers Course Overview Marketing The Formula Summary End Course 9: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Decision-Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included