4434 Courses delivered Online

Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online

Managing people is both a privilege and a challenge. This Line Management Training Course is designed for those stepping into management or already guiding a team, who wish to sharpen their approach and build confidence in their leadership style. From performance reviews to delegation, you'll gain the tools to handle everyday managerial tasks with clarity and professionalism—no fluff, just the essentials that make sense and actually help. Whether you're overseeing a small team or navigating the expectations of senior leaders, this course gives you the structure and insight needed to get results. Learn how to motivate staff, deal with awkward situations, and communicate expectations clearly. It’s ideal for supervisors, team leaders, and new managers who want to stop second-guessing and start managing with purpose. Expect straight-talking content that speaks your language—without the buzzwords. What you'll learn from this course: Discover what makes an excellent line manager. Recognise the key stages of effective coaching and mentoring. Get the basics of supervising, motivating, and counselling. Refine your skill of finding talent and communicating efficiently. Gain a comprehensive idea of performance appraisal management. Familiarise yourself with the dynamics of employee relations. Become adept in prioritising while also managing stress and time. Develop your knowledge of conflict resolution techniques. Understand the intricate employment law for line managers Why People Enrol this Course From One Education: Access the course through our dedicated online learning platform 24/7 access to tutor support This course is packed with interactive course content Affordable prices and high-quality training Complete the course 100% online, from any internet-enabled device Flexible course deadlines with full access to the course for one year This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! How is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course can assist you in developing line managerial expertise and preparing for a multitude of fulfilling employment opportunities, such as: Line Managers HR Officer Product Manager Quality Control Analyst Sales Manager Shift Supervisor A year's salary for these employment opportunities in the United Kingdom runs between £15,000 to £50,000.

Gear up to get well equipped as a Health and Safety Officer now, make up your mind to be the best in the business! Learners will gain a solid awareness of the various facets of health and safety in this online Health and Safety course. The course covers every aspect of health and safety that businesses may face, as well as how to conduct successful risk assessments and put in place relevant, sufficient, and suitable control mechanisms. The health and safety course provides a comprehensive overview of health and safety legislation with the goal of raising awareness of the duties that all managers and supervisors, as well as health and safety specialists, are expected to uphold. This Health and Safety course combines excellent content with cutting-edge e-learning technology, and this, together with our commitment to assisting our students, has resulted in a 100% pass rate! All you need is proper training on Health & Safety, firm support and a push to shine in your vocation, and Compliance Central is determined to provide you with it all! Explore what you got in this exclusive Health & Safety Officer course, start learning and excel in it! This amazing Health and Safety Officer course has been designed and developed by the industry specialists who had been to the business for years, went through ups-and-downs, climbed up the success ladder with sheer excellence! You'll get-to-the-point knowledge both practical and theoretical, and gain valuable insights on the business which will help you understand the drill better than ever! Join today, be skilled, learn with positive energy and enthusiasm, create an excellent career using your full potential! Course Curriculum: Take a look at the training modules of the Health & Safety Officer course: ***Health and Safety Officer*** Module 1: Health and Safety at Work and the Laws Costs/dangers of poor health and safety Benefits of good health and safety Health and safety law (criminal law) Civil law - compensation claims Health and Safety at Work etc. Act 1974 (HSWA) Overlap of duties of some legislation Penalties and Enforcement Improvement and Prohibition Notices The Employer's Responsibilities (Provide just the List of the duties) The Employee's responsibilities and duties (Provide just the List of the duties) Summary Module 2: Managing for Health and Safety Core elements of managing for health and safety Are you doing what you need to do? Delivering Effective Arrangements Summary Module 3: Risk Assessment and Common Risks Definitions 5 Steps to Risk Assessment Who should carry out risk assessments? Most Common Risks at Work Summary Module 4: Workplace Health, Safety and Welfare Ergonomics and human factors Seating at work Shift work and fatigue Health surveillance Work-related stress Drugs and alcohol Violence at work Summary Module 5: Accidents and Ill Health at Work RIDDOR Definitions What must be reported? Types of reportable injury Recording requirements First Aid at Work (requirements) Work-related Diseases Summary Module 6: Electrical, Fire and Gas Safety Electrical Maintenance Identifying and preventing electrical hazards Portable Appliance Testing (PAT) General fire safety hazards Dangerous substances that cause fire and explosion Fire alarm and firefighting equipment Evacuation of a workplace Gas safety Other Harmful substances and COSHH Summary Module 7: Safety in Different Work Settings Manual Handling Working at heights Working in confined spaces Vehicles at Work Summary Module 8: Work Equipment Hazards and Risk Control General requirements for work equipment Hand-held tools Machinery hazards Using equipment safely Personal protective equipment Summary Module 9: Other Health and Safety Hazards at Work Slips and trips Noise Vibration Radiations Summary Who is this course for? Compliance Central aims to prepare efficient human resources for the industry and make it more productive than ever. This helpful course is suitable for any person who is interested in Health and Safety. There are no pre-requirements to take it. You can attend the course if you are a student, an enthusiast or a Employee Employer Manager Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements The Health and Safety Course is ideal for those who already work in this sector or are aspiring professionals. This Health and Safety Course is designed to enhance your expertise and boost your CV. Learn key skills and get certified to prove your newly acquired knowledge. Career path Training offered by the Health and Safety Certificate Course could potentially benefit a range of roles, but would particularly enhance careers in Health and Safety officer Office Management Fire Safety Cleaning Safety and Hygiene Business Management Other professional health and safety roles Certificates Certificate of completion Digital certificate - Included

📈 Train to lead confidently with the Business Finance Manager Training: 8-in-1 Premium Online Courses Bundle — designed for aspiring finance team leaders, compliance officers, department managers, and business analysts. Learn skills that hiring managers love: AML, GDPR, problem solving, stress management, business development, communication, and strategic leadership. 💼 Built to match job descriptions in corporate finance, project oversight, people management, and strategic planning, this course will move your CV to the top of the stack. 📊 Compete High continues to lead the way — 4.8 on Reviews.io, 4.3 on Trustpilot. 📝 Description Today’s finance managers do more than balance books — they lead teams, ensure compliance, and navigate risk. This 8-in-1 bundle builds that leadership-ready profile. Great for: Finance team leaders Junior managers Strategy advisors Risk analysts Business unit supervisors Developed around: People-focused communication Regulatory alignment (AML, GDPR) Business development planning Stress-resilient performance ❓ FAQ Q: Will this help me move into management? A: Yes — this bundle includes business management, AML, comms, and problem solving, all key manager requirements. Q: Are these skills sought by employers? A: 100%. These keywords map directly to job posts in finance and project oversight. Q: Is this well-reviewed? A: Yes — learners consistently rate Compete High 4.8 on Reviews.io and 4.3 on Trustpilot.

Start your legal admin career strong with the Legal Administrative Assistant: 8-in-1 Premium Online Courses Bundle, the perfect mix of law fundamentals, office skills, and professional communication. 📝 Prepare for roles in law firms, property conveyancing, court admin, and legal document control with skills in tax, property law, contract law, minute taking, and more. 📞 Learn how to communicate like a pro, organise files precisely, and stay on top of stress in a high-paced legal setting. ✅ Compete High learners rate us 4.8 on Reviews.io and 4.3 on Trustpilot. 📝 Description Legal admin assistants are the unsung heroes of law offices. This bundle gives you the multi-skill edge needed for: Office coordination Document management Legal communication Property & tax support Also includes: RIDDOR awareness Telephone and client handling Workplace wellbeing skills Ideal for jobs in: Legal admin Contract and tax offices Property law departments ❓ FAQ Q: Can this help me start in law support? A: Definitely. The bundle is made for entry-level legal admin professionals. Q: Will I learn soft skills too? A: Yes — communication, etiquette, stress handling, and minute taking are all included. Q: How do learners rate this? A: Compete High consistently receives 4.8 on Reviews.io and 4.3 on Trustpilot.

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 10 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about lifestyle design method Understand the core competencies and principles of lifestyle design method Explore the various areas of lifestyle design method Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert lifestyle organiser Lifestyle Design - Find Your Recipe for Extraordinary Living Course Master the skills you need to propel your career forward in lifestyle design method. This course will equip you with the essential knowledge and skillset that will make you a confident lifestyle organiser and take your career to the next level. This comprehensive lifestyle design course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lifestyle design course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective lifestyle design method practice and equip you with the essential skills, confidence and competence to assist you in the lifestyle design method industry. You'll gain a solid understanding of the core competencies required to drive a successful career in lifestyle design method. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for lifestyle organiser or for people who are aspiring to specialise in lifestyle design method. Enrol in this lifestyle design course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lifestyle design course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this lifestyle design method can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lifestyle design course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lifestyle design course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lifestyle design course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Course Overview + Syllabus About This Course 00:03:00 About the Instructors 00:03:00 Assessing Your Current State How You Might Be Feeling 00:05:00 Basic Human Needs 00:09:00 What Makes A Recipe For An Extraordinary life 7 Ingredients for an Extraordinary Life 00:09:00 Body 00:06:00 Mind 00:05:00 Family 00:05:00 SOCIAL 00:05:00 Work 00:06:00 Stuff 00:06:00 Giving Back 00:05:00 Creating Your Recipe For An Extraordinary life Building A Creation 00:02:00 Step One: Gratefulness 00:04:00 Step Two: Reflecting 00:07:00 Visualizing Your Week 00:04:00 Task Monitoring 00:03:00 Life Stress Inventory Test 00:03:00 Mind Mapping 00:05:00 Step Three: What Are Your Goals 00:11:00 Multi-Tasking or Single-Tasking 00:05:00 Step Four: Taking Action 00:07:00 Step Five: Maintenance 00:06:00 Client Example: Judie's Story 00:05:00 Congratulations! 00:03:00 Supplementary Resources Supplementary Resources - Lifestyle Design - Find Your Recipe for Extraordinary Living 00:00:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Getting Started The CMI Level 5 Award in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. The CMI Level 5 Award in Management and Leadership is a concise and shorter course focusing on improving your capabilities and core management skills to the next level. You'll develop the essential strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. Achieving the CMI Level 5 Award in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to level 6 or 7 Certificate) Why gain a CMI Qualification? This online CMI Level 5 Award in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Award is perfect for you if you want to increase your opportunities for obtaining a middle management position. The essential leadership skills and knowledge you'll develop with this course will be remarkably effective. Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete at least one unit to a minimum of 40 TUT hours, 4 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511 and learners taking 526 cannot select 501 or 502. Learners cannot select unit 608 as part of this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT2- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT3- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT4- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT5- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT6- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT7- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT8- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT9- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT10- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT11- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT12- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT13- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT14- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT15- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT27- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the importance of bonding Recognise the importance of social and emotional development Learn about the innate reflexes of newborn babies Identify the benefits of testing at milestones Discover the importance of unconditional love Understand various forms of communication - active and passive voice and pre-linguistic form of communication Understand the importance of opportunities in the development of the skills Recognise the importance of body language and opportunities in the development of the skills Understand the importance of cognitive development and the main psychological theories Identify the appropriate opportunities for cognitive development Why Advanced Child Counselling Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Advanced Training in Child Counselling at QLS level 6 course will set you up with a solid foundation to become a confident child counsellor and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of child psychology. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Advanced Child Counselling Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction About the Course & the Instructor Definition of Counselling The Counselling Relationship Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Psychological Study of Education Transformation Using Newly Found Skills Recovery - The Therapeutic Process Moving on - Emotional Intimacy Working as a Counsellor Setting Up a Practice Child Psychology What is 'Child Psychology'. The Role of Child Psychologist Where do Child Psychologists Work Why Do We Need to Learn Theories Developmental Theories: How Environment Impacts Us Environmental & Socio-Cultural Factors in Development 'Attachment' Factor in Newborns Socio-Cultural Factors in Child's Development Family & Schooling Factors in Development The Role of Parenting in Child's Development Relationship Breakdown in the Family Schooling Environment Counselling Young Children Cognitive and Emotional Development Language & Cognitive Development Emotions & Feelings Socialising With Others Thank You and Good Bye! Child Behaviour and Development Babies from Birth to One Year The Importance of Bonding The Social and Emotional Development: From Birth to 1 Yr The Innate Reflexes of Newborn Babies The Benefits of Testing at 'Milestones' Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development The Ages and Stages that Children go Through The Main theories in Developmental Psychology The Importance of Positive Role Models The Barriers to Achieving the 'Milestones' The Importance of Unconditional Love Language and Linguistic Skills Development Forms of Communication What is 'Pre-linguistic' form of Ccommunication The Active and the Passive Communication The Importance of Opportunities in Development of the Skills The Importance of Body Language Cognitive Development The Importance of Cognitive Development The Main Psychological Theories in Cognitive Development The Appropriate Opportunities for Cognitive Development The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory Thank You and Good Bye! Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of child psychology. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the Advanced Training in Child Counselling at QLS level 6 course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. For a comprehensive learning experience, you can join our Counselling Skills - 10 Courses Complete Bundle and gain expertise in various counselling techniques and theories, including cognitive-behavioral therapy, person-centered therapy, and solution-focused brief therapy. With these courses, you will be equipped to provide effective counselling services to individuals from diverse backgrounds and with different mental health needs. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is Child Counselling? Child counselling is a sort of therapy designed for young children, teenagers, and adolescents suffering from one or more mental diseases. It also helps young people who have been traumatised or who live in a dysfunctional or stressful home setting. How To Be a Counsellor ? Here are some essential steps to consider: Obtain a relevant education Pursue a master's degree Participate in internship programs Obtain required certifications or licence Consider specialisation Search for opportunities to start your career Is Counselling A Good Career? A rewarding career for individuals who have a passion for helping others. It offers various career opportunities such as child, psychological, family counselling and many more. How long does it take to become a juvenile counsellor? The clinical training is a full-time doctorate program that spans four years. It entails teaching, supervision, and training in psychoanalysis, as well as a paid training post (at NHS Band 6) in a mental health service. But if you wish to become a child psychologist besides a counsellor as well then read our How to become a child psychologist in UK blog.

If you have an interest in learning how to coach and working as a supervisor to achieve a formal qualification in the practice of supervision? Then Coaching and Supervising Diploma is just for you! A life coach is someone who help you to attain the goals in life. On the other hand, supervision the act of watching a person or activity and making sure that everything is done correctly and orderly. Coaching and supervising might have a slight difference, but both have the same purpose, which is to enable you in growth and development of your personal and professional life respectively. Firstly, you will learn about life coaching and mentoring basics. Following that, you will learn about coaching theories and outlook, its process and delivery system, self-improvement through motivation, setting goals and stress management. The course also explains about the basic skills of supervision including the qualities of a great supervisor and the principles of leadership, building trust, essential tips and tricks of time management, managing relationships through communication, and removing conflicts. This diploma course leads you to become a successful coach and supervisor as well as accomplish the needs of the organization. So register now and get benefit from this course. Learning Outcomes: Adjust to the supervisor's role with confidence. Develop your skills in listening, asking questions, resolving conflict and giving feedback to employees. Identify key attitudes that you can develop to enhance your supervisory skills. Use time management and planning techniques to maximize your success. Develop a technique for giving instructions that are clear and understood. Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent. Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Coaching and Supervising Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Coaching and Supervising Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Coaching and Supervising Diploma - Updated Version Introduction to Coaching and Mentoring 00:28:00 Coaching and Mentoring: Objectives & Processes 00:33:00 Ethical Aspects of Coaching and Mentoring 00:35:00 Coaching and Mentoring Models - Part 01 00:30:00 Coaching and Mentoring Models - Part 02 00:31:00 Effective Communication Skills 00:28:00 Personal Skills 00:27:00 Management Skills 00:26:00 Functional Skills 00:35:00 Coaching and Supervising Diploma - Old Version Module : 1 Defining Coaching and Mentoring 00:15:00 Coaching Assessment Review 00:05:00 Interpersonal Communication Skills 00:15:00 Critical Coaching Skills 00:05:00 Setting Goals with SPIRIT 00:15:00 Learning Styles and Principles 00:15:00 The Benefits/Consequences Matrix 00:15:00 Skills in the Coaching 00:15:00 Giving Effective Feedback 00:15:00 Module : 2 Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Communication Skills 00:30:00 Active Listening Techniques 00:15:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Module : 3 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Mock Exam Mock Exam- Coaching and Supervising Diploma 00:30:00 Final Exam Final Exam- Coaching and Supervising Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dealing with Difficult People: Dealing with Difficult People Course Online Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing with Difficult People: Dealing with Difficult People Course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for dealing with difficult people. Without solid coping mechanisms in place, the stress of dealing with difficult individuals and difficult situations can lead to a lack of productivity, a bad attitude, and a reluctance to come to work. Our Dealing with Difficult People: Dealing with Difficult People Course provides tools for dealing with workplace behavior issues caused by whiners, time wasters, intruders, and gossips. Participants learn how to deal with a variety of challenging situations through hands-on activities and practice exercises. Unlock the secrets to success with our Dealing with Difficult People course. Gain invaluable skills to tackle challenging interactions head-on. Master the art of Dealing with Difficult People effortlessly. Elevate your communication prowess and navigate any situation with finesse. Enroll now and conquer every encounter with confidence! In our transformative Dealing with Difficult People course, discover effective strategies to handle even the toughest individuals. Learn powerful techniques for Dealing with Difficult People in diverse settings. Acquire practical tools to defuse conflicts gracefully. Excel in Dealing with Difficult People professionally and personally. Elevate your interactions and thrive in any circumstance. Enroll today for unparalleled growth opportunities! Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate. Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course Get FREE Tutor Support from Monday to Friday in this Dealing with Difficult People: Dealing with Difficult People Course Main Course: Dealing With Difficult People Training Course Course Included Dealing with Difficult People: Dealing with Difficult People Course Course 01: Level 1 Business Management Course 02: Level 7 Diploma in Leadership and Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People Course] Dealing with Difficult People: Dealing with Difficult People Course Online Industry Experts Designed this Dealing with Difficult People: Dealing with Difficult People Course into 07 detailed modules. Course Curriculum of Dealing with Difficult People Training Course Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People Course After completing each module of the Dealing with Difficult People: Dealing with Difficult People Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Dealing with Difficult People Course After completing the MCQ/Assignment assessment for this Dealing with Difficult People: Dealing with Difficult People Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Dealing with Difficult People: Dealing with Difficult People Course Online This Dealing with Difficult People: Dealing with Difficult People Course is ideal for executives, managers, supervisors, team leaders, project managers, and anyone else who has been affected by negativity in the workplace caused by a difficult person. Requirements Dealing with Difficult People: Dealing with Difficult People Course Online Students who intend to enroll in this Dealing with Difficult People: Dealing with Difficult People Course must meet the following requirements: Dealing with Difficult People: Good command of the English language Dealing with Difficult People: Must be vivacious and self-driven Dealing with Difficult People: Basic computer knowledge Dealing with Difficult People: A minimum of 16 years of age is required Career path Dealing with Difficult People: Dealing with Difficult People Course Online The Dealing with Difficult People: Dealing with Difficult People Course is meant to prepare you for the job of your dreams, an advancement at work, or to become self-employed and establish your own business. Certificates Certificate of completion Digital certificate - Included