Change Management Foundation, a comprehensive course introducing essential principles and practices in organisational change. Learn foundational concepts, tools, and methodologies to navigate and lead successful change initiatives. About this course £297.00 170 lessons Accredited training Certificate of Completion Included Course curriculum IntroductionCourse IntroductionChange Management Tutor BotAbout your InstructorCourse Guide Module 1Lesson 1 - IntroductionLesson 2 - Course StructureLesson 3 - Study GuidanceLesson 4 - Learning OutcomesLesson 5 - Exam InformationLesson 6 - Target AudienceLesson 7 - Certification Structure Module 2Lesson 1 - IntroductionLesson 2 - The Sigmoid CurveLesson 3 - Organisations’ Experiences of ChangeLesson 4 - Success Factors for Change ManagementLesson 5 - Individual Change ManagementLesson 6 - Organisational Change ManagementLesson 7 - Project & Change ManagementLesson 8 - Improving Success RatesLesson 9 - SummaryTest Your Knowledge Quiz Module 3Lesson 1 - IntroductionLesson 2 - Learning ObjectivesLesson 3 - The Change Curve: IntroductionLesson 4 - The Change Curve: StagesLesson 5 - The Change Curve: Practical ObservationsLesson 6 - The Human Transition Model: IntroductionLesson 7 - The Human Transition Model: Start with EndingsLesson 8 - The Human Transition Model: Neutral ZoneLesson 9 - The Human Transition Model: New BeginningsLesson 10 - Motivation: IntroductionLesson 11 - Motivation: Maslow's Hierarchy of NeedsLesson 12 - Motivation: Rewards & PunishmentsLesson 13 - Motivation: Satisfaction & GrowthLesson 14 - Motivation: Survival & Learning AnxietiesLesson 15 - Motivation: Personal GrowthLesson 16 - Individual Differences: IntroductionLesson 17 - Individual Differences: People of Different Types - Summary of TypesLesson 18 - Individual Differences: People of Different Types - Conflicts & PreferencesLesson 19 - SummaryTest Your Knowledge Quiz Module 4Lesson 1 - IntroductionLesson 2 - Learning ObjectivesLesson 3 - Metaphors of OrganisationsLesson 4 - Models of Change - Lewin's Three Stage ModelLesson 5 - Models of Change - Kotter's Eight Step ModelLesson 6 - Models of Change - Senges Systems Thinking ModelLesson 7 - SummaryTeste Your Knowledge Quiz Module 5 Lesson 1 - Introduction Lesson 2 - Learning Objectives Lesson 3 - Roles and their Functions in a Change Lifecycle Lesson 4 - What Makes a Good Sponsor Lesson 5 - What Makes a Good Change Agent - Change Agents and Change Managers Lesson 6 - What Makes a Good Change Agent - Change Agents and Line Managers Lesson 7 - Change Agents and Sources of Power Lesson 8 - The Role of Line Management Lesson 9 - Summary Test Your Knowledge Quiz Accredited AgilePM training is provided by ITonlinelearning, APMG-International Accredited Training Organisation.
Get ready for an exceptional online learning experience with the Logistics Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Logistics Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Logistics Management package has something for everyone. As part of the Logistics Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Logistics Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Logistic Management Course 02: Import/Export Course 03: Supply Chain Management Course 04: Certificate in Purchasing and Procurement Course 05: Purchase Ledger Course 06: Operations Management: Process Mapping & Supply Chain Course 07: Supply Chain Management for Different Retail Formats Course 08: Transport Planner Course Course 09: Delivery Manager Course 10: Port Management Diploma Course 11: Commercial law Course 12: Warehouse Operative Course 13: Inventory Controller Course 14: Diploma in Lean Process and Six Sigma Course 15: Organisation & People Management Course 16: Retail Management Course 17: Retail Psychology Course 18: Merchandising Course 19: Visual Merchandising Diploma Course 20: Product Management Course 21: Quality Management Course 22: Level 3 E-commerce Management Course 23: Sales Negotiation Training Course Course 24: Creating Highly Profitable Sales Funnels Course 25: Customer Relationship Management Course 26: SAP Controlling (CO) - Product Costing S4HANA Course 27: Xero Accounting and Bookkeeping Training Course 28: Compliance and Risk Management Diploma Course 29: Workplace Productivity Training Course 30: Workplace Stress Management What will make you stand out? Upon completion of this online Logistics Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Logistics Management bundle Lifetime access to the whole collection of learning materials of this Logistics Management bundle The online test with immediate results You can study and complete the Logistics Management bundle at your own pace. Study for the Logistics Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Logistics Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Logistics Management, a rich anthology of 30 diverse courses. Each course in the Logistics Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Logistics Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Logistics Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Logistics Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Logistics Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Logistics Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Logistics Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX
During pregnancy, hypnotherapy fosters a calm mindset, eases discomfort, and aids in preparing for childbirth (hypnobirthing). By harnessing the power of the mind-body connection, hypnotherapy proves advantageous in alleviating challenges when birthing fostering overall women's health and empowerment.
For those who are working towards exam confidence Save Your Child’s Spot in the 11+ Maths foundations Winter Course Concerned about your child’s struggle with math concepts and word problems? Worried about them answering complex problems under time-pressure? Want them to be exposed to the type of exam style questions they'll need to master? Our engaging course doesn’t just teach numbers; Our Maths courses build confidence. This course is perfect for students in Year 5 preparing for their 11+ Exam in 2024. It is complimentary to our weekly term time small group 11+ maths classes We transform 11+ Maths exam prep from a challenge to an exciting adventure, helping your child become a resilient and prepared student. Mathematics can be a battleground for many students, especially when faced with word problems. We understand the fear of numbers, the confusion with multiplication tables, and the frustration of not being able to solve real-world math challenges. Key Details: Duration: 4 hours Official Lesson Start Date: February half term TBD Maths Focus Areas: Times Tables 8- 15, Word Problems, Fractions, Percentages and Decimals, Geometry + intro to algebra Group Size: 4 to 8 students For Just £117.00 *save 25% with our Small Business Saturday offer! What our families have to say:
ð Unlock the Power of SurveyMonkey: Enroll Now in 'Survey Solutions: Unveiling Insights with SurveyMonkey' ð Are you ready to elevate your decision-making process and gain unparalleled insights into your audience? Introducing our groundbreaking online course: 'Survey Solutions: Unveiling Insights with SurveyMonkey.' Transform your data collection game and harness the full potential of SurveyMonkey to make informed, strategic decisions. ð What You'll Learn: Master SurveyMonkey Essentials: From setting up surveys to crafting effective questions, you'll navigate SurveyMonkey's interface with confidence. Designing Impactful Surveys: Discover the art of creating surveys that engage respondents and yield meaningful data. Data Analysis and Interpretation: Dive deep into SurveyMonkey's analytical tools to extract valuable insights from your survey results. Optimizing for Action: Learn how to turn survey data into actionable strategies and initiatives for your business or project. Advanced Features and Tips: Uncover hidden features, advanced techniques, and pro tips to take your survey game to the next level. ð Why Choose 'Survey Solutions'? Practical Application: Gain hands-on experience through real-world examples and case studies, ensuring you can immediately apply your newfound skills. Expert Guidance: Led by industry experts, our course provides you with the expertise needed to navigate SurveyMonkey with ease. Community Support: Join a thriving community of like-minded individuals, fostering collaboration and knowledge-sharing. Lifetime Access: Enjoy unlimited access to course materials, updates, and a dedicated community forum. ð Who Is This Course For? Business Professionals Marketers and Researchers Entrepreneurs and Small Business Owners Anyone Seeking Data-Driven Decision Making ð¡ Your Journey Starts Here: Enroll Today! Don't miss out on this opportunity to become a SurveyMonkey maestro. Whether you're a seasoned professional or a newcomer to survey design, 'Survey Solutions' equips you with the skills to unlock the full potential of SurveyMonkey. Course Curriculum Basic Overview 00:00 Pricing and Account Opening 00:00 Referral Program 00:00 Survey Templates 00:00 Creating Surveys From Scratch 00:00 Using the Question Bank 00:00 Creating An Introductory Page 00:00 Creating Additional Survey Pages 00:00 Creating Page Breaks 00:00 Question Builder - Multiple Choice to Rating Scale 00:00 Question Builder - Ranking To Image Choice 00:00 Question Builder - Comment Box To Multiple Textboxes 00:00 Using The Question Builder 00:00 Using the Survey Designer 00:00 Using the Survey Options 00:00 Survey Formatting 00:00 Survey Preview 00:00 Response Collection 00:00 Results Analysis 00:00 Conclusion 00:00 Advanced Overview 00:00 File Upload From Respondent 00:00 Stripe Payment 00:00 Dropdown with Matrix 00:00 Split Testing With Text 00:00 Split Testing With Images 00:00 Logic - Page Skip 00:00 Logic Randomization 00:00 Logic - Quotas 00:00 Custom Variables 00:00 Integrations with Survey Monkey 00:00 Integrations with Zapier 00:00 LIve Example - Creating Questions 00:00 Live Example - Building the Survey Structure 00:00 Live Example - Deciding the Survey Appearance 00:00 Live Example - Creating the Survey Logic 00:00 Live Example - Adding Survey Options 00:00 Bonus - Survey Test and Collection 00:00 Collect Survey Responses 00:00 Live Example - Analyzing Survey Results 00:00 Conclusion - Preseting Survey Results 00:00
This course is tailored to equip staff, board members, and volunteers of non-profit organisations with the essential knowledge and skills required to enhance their impact effectively. Covering key areas such as fundraising, charity accounting, leadership, marketing, and event planning, the curriculum is designed to support the diverse roles within non-profits. Participants will gain valuable insights into managing teams, navigating financial responsibilities, and mastering communication techniques critical for successful public engagement and stakeholder relations. From financial management to crisis response, and from grant writing to strategic planning, this training offers a broad yet focused approach to the unique challenges faced by non-profit entities. Whether you are involved in remote team coordination or seeking to improve public relations and digital outreach, the course provides a structured path to strengthen your organisation’s operations and community influence — all delivered through a flexible, online format suited to today’s busy schedules. Key Features: CPD Certified FREE Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Training for Non Profit OrganisationsIncludes: Course 01: Fundraising Course 02: How to Fundraise: A Guide to Fundraising for Non-Fundraisers Course 03: Charity Accounting Course 04: Public Speaking Course 05: Leadership and Management Diploma Course 06: Marketing Course 07: Equality, Diversity and Discrimination Course 08: Team Management Course 09: Remote Team Management Course 10: People Management Skills Course 11: Event Planning Course 12: Grant Writing for Non-Profits Course 13: Public Relations Course 14: Financial Analysis Course 15: Financial Management Course 16: Crisis Management Course 17: Event Crowd Control Course 18: Budgeting Course 19: Digital Marketing Course 20: Equality, Diversity & Inclusion Course 21: Cross Cultural Awareness Course 22: Document Control Course 23: Project Management Diploma Course 24: Resilience Training Course 25: Strategic Planning and Analysis for Marketing Course 26: Conflict Resolution Training Learning Outcomes: Fundraising techniques Charity accounting principles Financial management practices Public speaking and PR strategies Leadership and management Employ digital marketing Crisis management and conflict resolution techniques Accreditation All of our courses, including this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Non-profit staff, boards, and volunteers Career path Charity Fundraiser Non-profit Manager Grant Writer Public Relations Officer Event Coordinator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Essential self-care for helping professionals New research gives us practical ways to prevent overwhelm or burnout in ourselves and others, manage workplace stress, avoid ‘compassion fatigue’ and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Really interesting and engaging online course with lots of tips to support ourselves and our clientsCOMPLEMENTARY THERAPIST Live Online Training – Join Emily Gajewski on Thursday 11th April 2024 to take some important time out for yourself, or to help those you support. Once you’ve booked your place we will email you confirmation and you will receive details of how to join the Zoom workshop the day before the event. Bonus Recording – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. To help others effectively, we need to have enough ‘spare capacity’, which means looking after our own wellbeing too – new research shows us how… Why you should take this course When our day-to-day jobs involve continually listening to other people’s emotional difficulties, how do we avoid being overwhelmed by them ourselves or succumbing to compassion fatigue? We are the ‘tool’ of our trade. It could be argued that we have a duty to those we work with to prioritise our own mental health and wellbeing so that we can give them the best possible service. This live online training events shows you how. ‘Burnout’ is commonly defined as a physical and emotional state caused by excessive or overwhelming workplace stress. This is often specifically related to work but of course feelings of burnout can be impacted or compounded by other life events and caring roles too. Even if we know good stress management techniques, this often isn’t enough. Burnout is a very common phenomena in the ‘helping professions’, A 2018 research review paper published in the Journal of Clinical Psychology analysed 30 years of research on this topic, involving 9,000 psychotherapists. Over half of the therapists they sampled reported “moderate-high levels of stress and burnout”. The good news is that burnout, overwhelm and empathy fatigue are not a given of working in roles where we are consistently exposed to others’ emotional pain. New research and insights into ‘buffering’ the impact of this work mean that we can consciously choose to put in safeguards to our own mental wellbeing, whilst also remaining connected and present with our clients. Emily Gajewski’s online course draws on her extensive experience of working as a therapist and clinical supervisor, in the NHS and privately, for over 20 years. Throughout the day she examines the many ways working in the caring professions can impact us personally and gives you a wealth of practical steps you can take to mitigate them. She also covers the most up-to-date guidance on keeping ourselves well and thriving in caring roles and will help you develop a realistic plan for your own continuing wellbeing. Excellent online training…. very insightful and thought provokingHILARY KEARNS, ACUPUNCTURIST What you will learn The latest research on how to prevent burnout in your working life How to identify burnout in ourselves and others – the warning signs you need to look out for Easy, practical steps to protect yourself in stressful work situations How to avoid ‘compassion fatigue’ Evidence based ‘top tips’ for optimal working practices to maintain your own wellbeing The Cycle of Stress – how to ‘work with it’ for optimal health An understanding of vicarious trauma – and how to avoid it Techniques to calm yourself in client sessions when you are ‘triggered’ by something they bring up Understanding the difference between compassion fatigue and empathy fatigue Reducing your own risk of depression when you’re worried about your clients The joy of creating ‘flow’ in our working life Constructive ways to manage difficult feelings that arise as a result of your work Practical techniques for grounding and ‘letting go’ of clients How to safely explore our own areas of vulnerability Useful tips for ongoing stress management What you need to maintain your own mental health How to re-ground yourself if you’re feeling overwhelmed or derailed by a client An opportunity for you to reflect on your own practice and wellbeing, take some time to step back, learn what works for you and how you can create more spare capacity Time to relax, try out techniques and refresh your tools to support your wellbeing and build resilience How to utilise what you’ve learnt to create your own realistic wellbeing plan. Very useful and practical. The term ‘burnout’ is become as over-used as ‘wellbeing’ and ‘stress’. This online course provides clarity on what the term ‘burnout’ means in reality ... with strategies to counter the effectsHEADTEACHER SUPPORT SERVICE COUNSELLOR Course Programme The ‘How to avoid burnout’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding Burnout and how to halt the journey towards it 11.00am Comfort break and discussion 11.30am Exploring practical self-care steps that can work for YOU! 1.00pm Lunch break 1.45pm How to manage difficult feelings that arise as a result of our work 2.45pm Comfort break and discussion 3.00pm Creating a plan for your own wellbeing 4.00pm Day ends Who this workshop is suitable for Anyone who works within a role that involves caring for others – including: medical professionals – including GPs and nurses health and social care professionals therapists and mental health workers counsellors educators, teachers professional carers (foster carers and non-paid carers) social workers occupational therapists outreach workers volunteers holistic practitioners etc. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
LOOKING FOR: ADULT FICTION, SCIENCE FICTION / FANTASY After several years spent within publishing houses Bookouture, Canelo, Avon, One More Chapter and Head of Zeus, Hannah Todd became a Literary Agent at the Madeleine Milburn Literary, TV & Film Agency, before joining Janklow & Nesbit in January 2025. Her clients include Kirsty Greenwood, Charlie Gallagher and Leah Mercer. Hannah is keen to see commercial fiction across the board, but with a particular focus on romance, Science Fiction/Fantasy & mystery novels. She is drawn to books with exemplary characterisation, voice and strength of feeling. But don't let your characterisation overshadow the need for impeccable plot and if you can make her laugh or cry then you're onto a winner! Across the full light-dark spectrum Hannah especially loves SFF that features an unlikely band of heroes, like the Six of Crows series by Leigh Bardugo, Scott Lynch's Gentleman Bastard series, Becky Chambers' The Long Way to a Small Angry Planet, T. Kingfisher's Nettle and Bone,and the cosy themes/settings offered by Heather Fawcett and TJ Klune. Hannah's advice is make sure you have a clear USP and hook: If you are sending your reader to a magical academy, or if we're riding dragons or waving wands, that's great! But what makes your book feel different and fresh? An excellent voice is key, but what else makes your take on these tropes stand out? An example of a phenomenal book that has turned the magical academy trope on its head, with layers of excellent world building, a unique magic system and plot twists galore is The Will of the Many by James Islington. If you have something crafted this beautifully then Hannah wants to see it! Romantasy of varying spice levels, accessible to both romance and fantasy readers, is on Hannah's wishlist. And you can whisk her away with contemporary romance novels, romcoms, sweeping love stories that redefine the genre. Romcoms with great disability rep and LGBTQIA+ stories that focus on the joy of falling in love are high on Hannah's agenda. She particularly loves Emily Henry, Laura Wood and Abby Jiminez. Think more Nicholas Sparks than Sally Rooney, and Bonnie Garmus rather than Gabrielle Zevin. In this space, she is a big fan of Emma Donoghue, Bonnie Garmus and Jojo Moyes. Meet with Hannah to discuss your crime and high-concept thrillers with an unsettling ‘it-could-happen-to-me’ feeling, coupled with a twist that's unseen until its delivery. The book she most wants to find in this space is something like Three Hours by Rosamund Lupton in both its themes (real-world emotional suspense) and its execution. A mystery series that feels like a real 'romp' is something she loves to escape with too. With regards to all genres, Hannah is particularly interested in voices from underrepresented backgrounds: such as writers of colour, indigenous communities, the LGBTQIA+ community, and those with disabilities. Hannah does not the right agent to give advice on: Re-imaginings of the classics Books that feature characters putting on Shakespeare plays! Historical fiction Children's, middle-grade and YA Hannah would like you to submit a covering letter, one page synopsis and the first 5,000 words of your completed manuscript in a single word document. (In addition to the paid sessions, Hannah is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 11th August 2025
'A Half-Day Course on the Pre-counselling, Management of, and Safe Removal of Intrauterine Contraception' Introduction Welcome to our focused half-day course on 'Intrauterine Contraception Counselling and Removal,' a comprehensive training designed for clinicians seeking to deepen their understanding and skills in the safe management of IUC (Intrauterine Contraception). Our aim is to provide you with the essential knowledge and hands-on experience needed for confident counselling, checking, and removal of IUC, paving the way for effective and safe practice after a period of supervised application. Course Overview This engaging and informative session is led by esteemed faculty members, Hanna Smith, a Faculty Registered Trainer with the FSRH, and Dr. Ruth Reakes, bringing together a wealth of expertise and real-world experience. The course is structured to ensure a thorough understanding of the mechanisms, applications, and considerations vital to intrauterine devices (IUD/IUS), focusing on the nuances of pre-counselling, routine checks, and the critical aspects of safe removal. Programme Outline 09:15 - Introduction and Setting Course Objectives: A warm welcome and outlining our goals for the day. 09:30 - Comprehensive Overview of IUC Methods: A detailed exploration of the various IUC options available in clinical practice. 10:00 - Effective Counselling Strategies: Key insights into counselling for IUC insertion and removal, including considerations for pregnancy risk, infection risk, and cycle timings. 10:45 - Coffee Break: A moment to relax and network with peers. 11:00 - Best Practices in IUC Checks and Removal: Guidelines on when and how to check IUC, and crucial factors in deciding when to remove or not to remove. 11:20 - Managing Removal Expectations and Referrals: Understanding what to anticipate during removal and identifying scenarios that require specialist referral. 11:50 - Interactive Case Studies: Applying learned concepts to real-world scenarios to enhance practical understanding. 12:30 - Action Plan and Closing: Wrapping up with a discussion on competencies, an evaluation of the course, and final remarks. Learning Outcomes Update on IUC Options: Refresh your understanding of available intrauterine contraception methods. Pre-Procedure Patient Consultation: Master the critical information required before IUC fitting and removal. Criteria for IUC Procedures: Acquire a thorough comprehension of the indications for fitting and removing IUC. Practical Confidence in IUC Management: Enhance your skills and confidence in IUC checking, removal, and follow-up care. Navigating IUC Challenges: Learn about developing effective referral pathways for IUD complications. Problem-Solving in Practice: Engage in collaborative problem-solving for common clinical challenges related to IUC. (Please note that the programme may be subject to minor changes.)