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9246 Courses delivered Online

Customer Support Training

By Online Training Academy

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Support Training
Delivered Online On Demand2 hours
£12

Guide to Adult Care Management

By Online Training Academy

The Guide to Adult Care Management course is essential in today's world, addressing the growing need for skilled professionals in adult care. By mastering Adult Care Management, you gain vital skills to improve communication, develop service plans, and support both individuals and teams effectively. This Adult Care Management course is especially important as the adult care sector is expanding rapidly, with a projected growth of 22% by 2026. Learning Adult Care Management not only enhances your daily life by equipping you with strategies to manage stress and promote well-being but also significantly boosts your professional career. In the UK, expertise in Adult Care Management opens doors to numerous job opportunities, with average salaries ranging from £25,000 to £35,000 annually. The advantages of this Adult Care Management course are immense, offering robust knowledge in safeguarding, education support, and overcoming barriers in care settings. As the demand for qualified adult care professionals increases, proficiency in Adult Care Management becomes a valuable asset, ensuring you stay ahead in a thriving sector. Key Features: CPD Certified Adult Care Management Course Free Certificate from Reed CIQ Approved Adult Care Management Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Adult Care Module 02: Creating a Service Development Plan Module 03: Importance of Communication Module 04: Partnership Working Module 05: Supporting and Encouraging the Team Module 06: Supporting Education in Adult Care Module 07: Safeguarding in Adult Care Module 08: Managing Stress and Maintaining Well-Being Module 09: Overcoming Barriers in Adult Care Settings Learning Outcomes: Craft strategic service plans fostering holistic adult care development. Master the art of effective communication for seamless care coordination. Forge robust partnerships to enhance the quality of adult care services. Inspire and support your team, fostering a positive care environment. Navigate the educational landscape, promoting continuous learning in adult care. Develop a keen understanding of safeguarding principles for ethical adult care. CPD 10 CPD hours / points Accredited by CPD Quality Standards Guide to Adult Care Management 1:31:00 1: Module 01: Introduction to Adult Care Preview 10:21 2: Module 02: Creating a Service Development Plan 07:39 3: Module 03: Importance of Communication 12:07 4: Module 04: Partnership Working 11:29 5: Module 05: Supporting and Encouraging the Team 09:42 6: Module 06: Supporting Education in Adult Care 13:05 7: Module 07: Safeguarding in Adult Care 07:05 8: Module 08: Managing Stress and Maintaining Well-Being 08:01 9: Module 09: Overcoming Barriers in Adult Care Settings 10:31 10: CPD Certificate - Free 01:00 Who is this course for? This Guide to Adult Care Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Guide to Adult Care Management. Moreover, this course is ideal for: Aspiring Adult Care Managers seeking advanced skills and knowledge. Healthcare professionals desiring to specialize in Adult Care Management. Social workers aiming to enhance their expertise in adult care. Managers in the healthcare sector looking to broaden their skill set. Individuals passionate about making a difference in adult care services. Requirements There are no requirements needed to enrol into this Guide to Adult Care Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Guide to Adult Care Management course. Career path After finishing this Guide to Adult Care Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Guide to Adult Care Management are: Care Manager - £28K to 45K/year. Support Worker - £18K to 26K/year. Social Worker - £24K to 40K/year. Adult Care Trainer - £25K to 35K/year. Mental Health Nurse - £24K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Guide to Adult Care Management
Delivered Online On Demand1 hour 30 minutes
£12

Mastering Organizational Chaos

4.5(3)

By Studyhub UK

The Mastering Organizational Chaos course provides essential insights and strategies to manage chaos within an organization effectively. Participants will learn priority-planning techniques, effective decision-making processes, and the role of communication and critical thinking in navigating and resolving organizational chaos. Learning Outcomes: Understand the nature and causes of organizational chaos. Develop priority-planning skills to manage chaos and set clear objectives. Enhance decision-making abilities to prevent and address chaotic situations. Improve communication strategies to foster cooperation and unity. Apply critical thinking to identify solutions and resolve chaos effectively. Develop resilience and adaptability to handle unexpected challenges. Implement conflict resolution techniques to manage internal conflicts. Foster a positive organizational culture to mitigate chaos and promote productivity. Why buy this Mastering Organizational Chaos? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mastering Organizational Chaos there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Managers and leaders in organizations seeking to improve their crisis management skills. Entrepreneurs and business owners dealing with organizational challenges. Project managers aiming to enhance their decision-making abilities in chaotic situations. Anyone interested in understanding and managing chaos within an organizational context. Prerequisites This Mastering Organizational Chaos does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mastering Organizational Chaos was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Management Specialist: Work with organizations to manage and navigate crises. Organizational Consultant: Provide guidance and strategies for chaos management. Project Manager: Utilize chaos management skills to lead successful projects. Business Analyst: Analyze organizational processes and recommend improvements. Course Curriculum Mastering Organizational Chaos Module 01: Introduction to Organisational Chaos 00:18:00 Module 02: Priority-Planning for Managing Organisational Chaos 00:16:00 Module 03: Effective Decision Making to Prevent Chaos 00:34:00 Module 04: Communication in Organisational Chaos 00:23:00 Module 05: Master Chaos With Critical Thinking 00:18:00 Assignment Assignment - Mastering Organizational Chaos 00:00:00

Mastering Organizational Chaos
Delivered Online On Demand1 hour 49 minutes
£10.99

Advanced 3ds Max and After Effects Masterclass (Live Online)

By ATL Autocad Training London

Who is this course for? Advanced 3ds Max and After Effects Masterclass. This course is designed for 3D artists, animators, and visual effects artists seeking comprehensive training in 3ds Max and After Effects. Whether you're a beginner or an intermediate learner, this course provides skills and techniques for creating stunning 3D models and captivating visual effects. Check our Website Duration: 10 hours Training Approach: 1-on-1 Sessions and Tailored Content. When: Book anyday Mon to Sat between 9 am and 7 pm. Course Title: Motion Graphics Mastery: 3ds Max and After Effects Duration: 10 hours Course Highlights: Introduction to 3ds Max: Get acquainted with the 3ds Max interface Create captivating 3D objects and scenes Explore cameras, lighting, materials, and textures Basic Animation Principles in 3ds Max: Grasp keyframes and interpolation techniques Craft seamless animation cycles for 3D objects Apply animation principles with precision using the graph editor Advanced Animation Techniques in 3ds Max: Master custom controllers and expressions for intricate animations Utilize inverse kinematics for lifelike motion Create dynamic particle systems and simulations for realistic effects Exporting 3D Scenes to After Effects: Prepare 3D scenes for seamless export Effortlessly import 3D scenes into After Effects Explore 3D layer properties for depth and realism Basic Compositing in After Effects: Navigate the After Effects interface with confidence Utilize keyframes and animation curves for smooth transitions Blend 2D and 3D elements seamlessly Apply a variety of effects and filters for added visual impact Advanced Compositing Techniques in After Effects: Employ masks and mattes for precision and creative effects Harness the power of 3D camera tracking for realistic integration Work with green screen footage for professional compositions Create breathtaking special effects that captivate the audience Integrating 3D and Live-Action Footage in After Effects: Match camera angles and movements seamlessly Incorporate 3D camera data for dynamic compositions Add shadows and reflections to enhance realism Rendering and Outputting Animations: Efficiently render 3D scenes from 3ds Max Utilize the After Effects render queue for optimized output Export animations in various formats tailored to specific needs Motion Graphics Projects: Craft a fundamental motion graphics sequence Design a captivating animated logo Create an engaging animated title sequence that captures attention Course Requirements: Computer with 3ds Max and After Effects software installed Basic understanding of computer operations Enthusiasm for exploring the world of motion graphics and animation Upon completing the Motion Graphics Mastery: 3ds Max and After Effects course, participants will: Master 3D Animation: Gain expertise in creating intricate 3D objects, scenes, and animations in 3ds Max, applying advanced animation principles and techniques. Seamless Integration: Learn to seamlessly export 3D scenes from 3ds Max to After Effects, effectively blending 2D and 3D elements for dynamic compositions. Advanced Compositing: Acquire advanced compositing skills, including the use of masks, mattes, 3D camera tracking, and green screen techniques to create professional-grade visual effects. Professional Rendering: Understand the process of rendering 3D scenes and animations, ensuring optimal quality for various output formats. Motion Graphics Projects: Develop practical motion graphics projects, including motion sequences, animated logos, and title sequences, showcasing creativity and technical proficiency. Creative Problem-Solving: Enhance problem-solving skills through hands-on projects, allowing participants to tackle real-world motion graphics challenges effectively. Industry-Standard Tools: Gain proficiency in using industry-standard software tools - 3ds Max and After Effects - essential for careers in animation, visual effects, and motion graphics. Professional Portfolio: Create a compelling portfolio of motion graphics work, showcasing diverse skills and creativity, essential for professional opportunities in the field. Effective Collaboration: Develop teamwork and communication skills by collaborating on motion graphics projects, fostering a collaborative and creative working environment. Confidence and Expertise: Build confidence in applying animation principles, compositing techniques, and visual effects skills, enabling participants to approach complex projects with confidence and creativity. Download Adobe After Effects. Download Autodesk 3ds max. Skills Acquired: Advanced 3D Modeling: Master the intricacies of 3D object creation and manipulation in 3ds Max. Visual Effects Creation: Learn the art of crafting compelling visual effects using After Effects. Texturing and Lighting: Understand texturing techniques and lighting principles for realistic 3D scenes. Animation Techniques: Develop skills in animating 3D models and adding dynamic motion to visual effects. Job Opportunities: 3D Modeler: Create detailed and realistic 3D models for various industries. Visual Effects Artist: Work in film, TV, or advertising, creating stunning visual effects sequences. Motion Graphics Designer: Design animated graphics and visual elements for videos and multimedia projects. Game Designer: Contribute to game development by creating 3D assets and visual effects. Video Editor: Enhance videos with professional visual effects and animations. Step into Personalized Learning! Why Us? Discover the Advantages: Tailored One-on-One Training: Experience individualized coaching from skilled architects and designers, either in-person at (SW96DE) or through live online sessions, available Monday to Saturday, 9 am to 7 pm. Customized Tutorials: Take home exclusive video tutorials crafted to elevate your learning experience. Comprehensive Learning Resources: Access a digital reference book for thorough revision, ensuring a deep understanding of every concept. Free Ongoing Support: Enjoy continuous post-course assistance via phone or email, ensuring your success even after class completion. Flexible Syllabus: We tailor the syllabus and projects to your specific needs, ensuring focused learning on what matters most to you. Official Certificate: Certificate upon course completion. Why Us? Individualized Learning Support: Our courses, ranging from 10 to 120 hours, offer unwavering assistance at every stage. With personalized homework assignments and free post-course support, we guide you toward mastering software with unmatched expertise. Personal Attention, No Crowded Classrooms: Bid farewell to overcrowded classrooms. Experience the intimacy of one-on-one learning, ensuring you receive the undivided attention you deserve in a confident and comfortable environment. Financial Flexibility: Embarking on your educational journey shouldn't strain your finances. We offer diverse payment plans tailored to your needs. Explore available options and begin your learning adventure today. Expert Instructors, Real-world Experience: Our instructors, chosen for their industry expertise and passion for teaching, are dedicated to imparting invaluable skills to eager learners.

Advanced 3ds Max and After Effects Masterclass (Live Online)
Delivered OnlineFlexible Dates
£480

Effective Copywriting Techniques - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 78% of UK businesses consider good copywriting essential for their success. Are you looking to hone your writing skills and create impactful content that resonates with your audience? This comprehensive copywriting bundle offers the perfect blend of practical training and theoretical knowledge to elevate your communication skills and advance your career. This Copywriting Techniques Bundle Package includes: Course 01: Diploma in Copywriting at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Introduction to English Spelling, Punctuation, and Grammar Training Course 02: Proofreading & Copy Editing Course (Level 4 Diploma) Course 03: Creative Writing Course 04: Effective Email Writing Course 05: Content Management Strategy Course 06: Information Management Course 07: Report Writing Course 08: Minute Taking Course 09: Commercial Law Course 10: Online Time Management Training Our comprehensive Copywriting bundle is designed to teach you the basics of copywriting and the essential skills needed to excel in various media, including online, print, and mainstream media. You'll learn how to write eye-catching headlines and attention-grabbing advertisements, make an impact with creative copy, and write better copy overall. Learning Outcomes of Copywriting Bundle Write eye-catching headlines and attention-grabbing advertisements Develop essential skills for copywriting in various media Write compelling copy for online, print, and mainstream media Understand how to write better copy overall Master the principles of copywriting for various marketing materials. Develop the tools to become a successful copywriter Invest in yourself and take the first step towards a rewarding career by enrolling in this Copywriting Techniques learning experience today! Why Choose Our Copywriting Bundle? Get a Free QLS Endorsed Certificate upon completion of Copywriting Get a free student ID card with Copywriting Training Get instant access to this Copywriting course. Learn Copywriting from anywhere in the world The Copywriting is affordable and simple to understand The Copywriting is an entirely online, interactive lesson with voiceover audio Lifetime access to the Copywriting course materials The Copywriting comes with 24/7 tutor support Start your learning journey straight away! This course's curriculum has been designed by Copywriting experts with years of experience behind them. The Copywriting course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the Copywriting skills while exploring relevant and essential topics. Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Copywriting at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Copywriting bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required in this Copywriting Bundle. Career path This Copywriting bundle will allow you to kickstart or take your career in the related sector to the next stage. Marketing Copywriter Digital Copywriter Content Marketing Manager Social Media Copywriter Email Marketing Specialist Advertising Copywriter Certificates Certificate Accredited by CPDQS Digital certificate - Included Diploma in Copywriting at QLS Level 5 Hard copy certificate - Included

Effective Copywriting Techniques - QLS Endorsed
Delivered Online On Demand3 weeks
£119

Level 3 Diploma in Speech Therapy and SEN Teaching

5.0(10)

By Apex Learning

Overview Help children and adults with challenges find their voices and be heard by training in two specialised work areas.This Level 3 Diploma in Speech Therapy and SEN Teaching course uniquely combines speech therapy tuition and SEN Teacher training for a multi-talented resume and skill set. The conjoining of these two professions means that you will be able to treat individuals of any age for language disorders and learning disabilities and teach children with special needs. This education will make you extremely employable in any facility that promotes the teaching of vulnerable or SEN children and provides you with specialist talents. Learning Outcomes Upon completing the course, learners will: Learn basic speech therapy and language disorder treatment techniques. Develop skills for teaching children with Special Educational Needs (SEN). Integrate speech therapy with SEN teaching methods. Master assessment of language and learning disabilities. Create and implement speech and learning intervention plans. Understand developmental speech and language disorders. Enhance communication skills for diverse needs. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? No experience or previous qualifications are required for enrolment in this Level 3 Diploma in Speech Therapy and SEN Teaching. It is available to students of all academic backgrounds. Requirements Our Level 3 Diploma in Speech Therapy and SEN Teaching is fully compatible with PCs, Macs, Laptops, tablets, and Smartphone devices. It has been designed to be fully compatible with tablets and smartphones, so you can access it on Wi-Fi, 3G, or 4G.There is no time limit for completing this course; it can be studied in your own time and at your own pace.Please Note: Occupational Therapists and Clinical Psychologists must be registered with the Health and Care Professions Council (HCPC), the statutory regulator of the professions. Completing the course does not entitle a person to join the HCPC Register or use the protected titles of Speech Therapist or Speech and Language Therapist. Career path Completing the Level 3 Diploma in Speech Therapy and SEN Teaching opens up various career paths, including: Speech Therapist SEN Teacher Speech and Language Pathologist Educational Support Specialist Each path involves helping individuals with communication and learning challenges. Additional certifications may be required for specific roles. Course Curriculum 3 sections • 16 lectures • 05:32:00 total length •Module 01: An Overview of Speech Therapy: 00:13:00 •Module 02: The Science of Speech: 00:20:00 •Module 03: The Anatomy of Speech: 01:00:00 •Module 04: Characteristic of Speech: Linguistic Discipline: 00:27:00 •Module 05: Literacy and Language Development: 00:22:00 •Module 06: Child Speech & Language Disorders: 00:32:00 •Module 07: Adult Speech & Language Disorders: 00:29:00 •Module 01: Special Education Needs (SEN) An Overview: 00:08:00 •Module 02: SEN Support: 00:12:00 •Module 03: High Quality Teaching for Pupils with SEN: 00:09:00 •Module 04: SEN Teaching Methodologies: 00:20:00 •Module 05: Communication and Interaction: 00:16:00 •Module 06: Cognition and Learning: 00:20:00 •Module 07: Physical Development And Skills: 00:20:00 •Module 08: Sensory or Physical Needs: 00:15:00 •Module 09: Working in Partnership: 00:09:00

Level 3 Diploma in Speech Therapy and SEN Teaching
Delivered Online On Demand5 hours 32 minutes
£12

Leadership, Agile Project Management and Data Analysis - 3 Courses in 1 Bundle

By Lead Academy

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Leadership, Agile Project Management and Data Analysis - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever the Job Throws at You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Resources Resources - Leadership & Management Level 4 Agile Project Management Module 01: Introduction Module 02: What is Agile Project Management? Module 03: What is Agile Manifesto? Module 04: Four Foundational Agile Values Module 05: Twelve Supporting Agile Principles Module 06: Role of Leaders in Agile PM Module 07: Managing Diversity in an Agile Team Module 08: Importance of Leadership in Agile Module 09: SCRUM Methodology Module 10: Extreme Programming Methodology Module 11: Stages of Agile Project Management Module 12: Importance of Accountability Module 13: Agile Team - Values & Ethics Module 14: Agile Team Management Module 15: Pitfalls to Effective Communication Module 16: Tips for Effective Communication Assessment Data Analysis Data Analysis 101 Assessment

Leadership, Agile Project Management and Data Analysis - 3 Courses in 1 Bundle
Delivered Online On Demand
£49

Improving Personal Effectiveness

By OnlineCoursesLearning.com

Improving Personal Effectiveness Improving individual effectiveness can have a significant impact on both personal and organizational success. This course provides skills and tools for better time management and resource utilization, which can enhance individual capacity and productivity. The course emphasizes the importance of learning effective communication, problem-solving, and decision-making skills, which are crucial for success in both personal and professional contexts. The course is based on reliable scientific research and studies, providing results-driven content that can maximize an individual's ability to be effective. It offers practical tools, exercises, quizzes, and worksheets for experiential learning and application of the knowledge gained. For employers, managers, and leaders, the course offers guidance on how to motivate and direct their workforce for improved performance. For employees, workers, and staff, the course provides insights on how to excel in their work and create more opportunities for career growth. Overall, this course offers a comprehensive approach to improving individual effectiveness and productivity, which can enhance personal and organizational success. This course will Teach you: How close to home viability is critical to getting satisfaction out of life The propensities for successful and inadequate people How propensities are framed and how to change ineffectual propensities What work environment conduct means for the capacity to be successful Instructions to manage troublesome work environment practices and tough spots Instructions to set clear targets and attainable objectives Strategies to successfully sort out and focus on undertakings Strategies to successfully oversee time Strategies to manage distressing circumstances and stay inspired Working environment abilities and their significance Instructions to successfully direct gatherings Step by step instructions to adequately anteroom and gain impact

Improving Personal Effectiveness
Delivered Online On Demand
£50

CRM Manager Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the CRM Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by learning the CRM Manager Advanced Diploma skills. The CRM Manager Advanced Diploma bundle is for those who want to be successful. In the CRM Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in CRM Manager Advanced Diploma. Why would you choose the CRM Manager Advanced Diploma course from Compliance Central: Lifetime access to CRM Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the CRM Manager Advanced Diploma course Learn CRM Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of CRM Manager Advanced Diploma course Accessible, informative CRM Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the CRM Manager Advanced Diploma bundle Study CRM Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our CRM Manager Advanced Diploma bundle starts with the basics of CRM Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this CRM Manager Advanced Diploma is intuitive and easy to understand. Courses in this CRM Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Email Writing Training Course 11: Diploma in Data Analysis Fundamentals Course 12: Strategic Planning for Sales and Marketing CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CRM Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CRM Manager Advanced Diploma. Requirements To enrol in this CRM Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The CRM Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to CRM Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

CRM Manager Advanced Diploma
Delivered Online On Demand21 hours
£107

Certificate in Business Management - Level 2

By Training Tale

Our Certificate in Business Management- Level 2 course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Certificate in Business Management - Level 2 course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Certificate in Business Management- Level 2 course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Certificate in Business Management- Level 2 course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Certificate in Business Management- Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Certificate in Business Management- Level 2 Bundle Course Course 01: Certificate in Business Management - Level 2 Course 02: Level 7 Business Management Course Course 03: Level 5 Negotiation Skills Course Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Copywriting Course 07: Level 2 Diploma in Business Administration Course 08: Workplace Stress Management Course 09: Dealing With Difficult People Course 10: Communication Skills Course ***Other Benefits of this Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Business Management - Level 2 course] ***Certificate in Business Management- Level 2*** Detailed course curriculum of Certificate in Business Management - Level 2 Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Certificate in Business Management - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Business Management - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Certificate in Business Management- Level 2 The Certificate in Business Management - Level 2 course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Certificate in Business Management- Level 2 There are no specific requirements for this Certificate in Business Management - Level 2 course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Certificate in Business Management - Level 2
Delivered Online On Demand3 days
£39