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6263 Courses delivered Online

CRM - CPD Accredited

4.9(27)

By Apex Learning

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

CRM - CPD Accredited
Delivered Online On Demand
£45

Personal Trainer Course

By KEMP CENTER

Learn the correct and effective techniques with your massage therapist course Practical Training with Experts Learn everything you need to know about personal training from experienced tutors. Learn how to create training plans that work to keep your clients happy and achieve their goals.The course is taught by experts with years of experience in personal training who will coach and support you along the way. With the help of our award-winning experts, this course offers everything you need to know to kick-start your personal training career. Gain confidence and build your skills in a stress-free way. Help transform lives by giving your clients the opportunity to live a healthier lifestyle and earn money in the process! Gain practical skills and receive a certificate that will help you make a career as a personal trainer. Download training plans prepared by experts directly from the interactive course platform. This course is for you if you already have basic training knowledge and want to take it to the next level to become a professional trainer. This is a comprehensive training program that will equip you with new, practical skills and the ability to design unique programs based on your client’s abilities and goals. You’ll also learn proven results-oriented techniques and research-based methods. Through effective communication methods and goal setting, you will learn how to build a strong client-coach relationship. You will discover from our experts the top tricks to rocket your success as a personal trainer! You can complete the personal trainer course entirely through the Kemp Center platform from the comfort of your own. Learn how to become a personal trainer! Besides the extensive factual knowledge presented in an easy-to-learn format, the trainer course also includes practical modules with exercises and training, through which you will see how top professionals train their clients. You will complete exercises and workouts independently to develop the necessary skills. Also included in the course package are tests and exams, engaging multimedia presentations, reference materials, and career tips. All of the information acquired on the course can be applied in your client sessions to help improve their overall health and performance. By choosing the Kemp Center program, you are choosing expertise. Our certification will jump-start your career in the personal training industry! Once you start the course, you can download useful pdfs from our library of materials from experienced professionals that will help you create workout plans. Join the personal trainer course today and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Rick Martinez Personal Trainer Our instructor has 10 years of experience in personal training. He specializes in arranging diet plans and exercises for future professional athletes. He has worked with many athletes, both nationally and internationally. Rick Matinez professionally works as a personal trainer with individuals, as well as with well-known gym chains. He is a specialist in bodybuilding and the acquisition of muscle strength through the use of body weight. Our Instructor is passionate about bodybuilding and healing your body through exercise. He also coaches people with weight problems and supports people with health problems with their recovery. His enthusiasm for training will have the effort to you and we’re sure that he’ll motivate you to stop being a couch potato. If you wanna be a professional Personal Trainer, he’ll be a good reference for you and your exercise program. If you simply want to take care of your fitness, it’s advice on how to use the tools in the gym in the right way and arrange an exercise plan, you should also be interested in this course. The personal trainer course curriculum includes: Detailed video presentations 1. Foundations of working as a Personal Trainer The role of a trainer, his tasks and skills, a day in the life of a trainer, how much a personal trainer earns 2. The body and the processes within it Anatomy and physiology versus physical training, dietetics, and supplementation 3. Knowledge about customers Client goals (strength, mass, fitness, fat reduction), psychology, communication, habits, specifics of different types of clients (women, men, elderly, overweight) 4. Fitness industry Career paths, fitness market, current trends Training videos 1. Preparation for working with the customer The role of a trainer, his tasks and skills, a day in the life of a trainer, how much a personal trainer earns 2. Personal training at the gym Strength, mass, sculpture – practical issues, equipment (machines and free weights), exercises for all muscle parts, warm-up, training systems, stretching, recovery 3. Functional training Cardio, calisthenics, CrossFit, stretching, equipment 4. Working with clients Goal setting, training plans, adaptation and progression, client relationship motivation 5. Business aspects of the trainer’s work Legal issues, client acquisition, image building Tests and repetitions Test your knowledge and what you have learned with our specially designed test that will help you memorize all the information from the course. Final Exam Summary of acquired knowledge before the final test. After finishing the whole course, you’ll have access to the final exam. After passing the final exam, you’ll receive a certificate. Bonuses Questionnaire and aptitude test The latest fitness industry trends you need to know about Dietary supplements for physically active people Personal Trainer Online-how do your exercises at the home? 10 Ways to Succeed in the Fitness Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor This course fits perfectly with current trends in bodybuilding and training. As your Instructor, I’ll give you the latest information You need. After studying this course, you will be ready to prepare for your professional training, as well as provide guidance to your future charges.The classes and machines used in this course provide a good base for introducing yourself to healthy living and bodybuilding. If you want to take care of your figure and not grow fat, these exercises will definitely be useful to you. They are also prepared for people who want to work out as a personal trainer, and can be a great basis for further developing our skills.As an athlete, I recommend this course as basic for all future personal trainers.Rick Martinez- Personal Trainer

Personal Trainer Course
Delivered Online On Demand10 hours
£312

Lean Accounting For Beginners

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 28 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about accounting Understand the core competencies and principles of accounting Explore the various areas of accounting Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert accountant Lean Accounting For Beginners Course Master the skills you need to propel your career forward in accounting. This course will equip you with the essential knowledge and skillset that will make you a confident accountant and take your career to the next level. This comprehensive lean accounting course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this lean accounting course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective accounting practice and equip you with the essential skills, confidence and competence to assist you in the accounting industry. You'll gain a solid understanding of the core competencies required to drive a successful career in accounting. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for accountant or for people who are aspiring to specialise in accounting. Enrol in this lean accounting course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive lean accounting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this accounting can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This lean accounting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This lean accounting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This lean accounting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Theory of Constraints and Throughput Accounting Welcome to the Theory of Constraints, Throughput Accounting and Lean Accounting 00:01:00 Introduction to the Theory of Constraints 00:01:00 Introduction to Throughput Accounting 00:01:00 Throughput Accounting 00:06:00 The Measures and KPIs of Throughput Accounting 00:06:00 Lean Accounting Part 1 Introduction to Lean Accounting 00:01:00 Concepts in Lean Accounting 00:13:00 Lean Performance Measures 00:06:00 Creating Lean Performance Measures 00:15:00 Lean Accounting Part 2 Introduction to Value Stream Management 00:01:00 Managing by Value Stream 00:05:00 Introducing the Tools of Lean Accounting 00:01:00 Lean Decision Making - The Tools of Lean Accounting 00:17:00 Lean Accounting and Transaction Elimination 00:10:00 Quantifying the Benefits of Improvement 00:09:00 Lean Accounting and Customer Value 00:04:00 Planning by Value Stream 00:05:00 Summary and Lean Accounting Assignment Summary: What we have Learned in this Course 00:06:00 Lean Accounting Assignment 00:03:00 Lean Accounting Assignment Answer 00:07:00 Thank you 00:01:00 Assessment Assessment - Lean Accounting For Beginners 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Lean Accounting For Beginners
Delivered Online On Demand
£19

Diploma in Coaching and Mentoring

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about coaching and mentoring Understand the core competencies and principles of coaching and mentoring Explore the various areas of coaching and mentoring Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert mentor Diploma in Coaching and Mentoring Course Master the skills you need to propel your career forward in coaching and mentoring . This course will equip you with the essential knowledge and skillset that will make you a confident mentor and take your career to the next level. This comprehensive diploma in coaching and mentoring course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this diploma in coaching and mentoring course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective coaching and mentoring practice and equip you with the essential skills, confidence and competence to assist you in the coaching and mentoring industry. You'll gain a solid understanding of the core competencies required to drive a successful career in coaching and mentoring . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for mentor or for people who are aspiring to specialise in coaching and mentoring . Enrol in this diploma in coaching and mentoring course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive diploma in coaching and mentoring course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this coaching and mentoring can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This diploma in coaching and mentoring course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This diploma in coaching and mentoring course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This diploma in coaching and mentoring course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: Why do we Need to Mentor People? Why do we Need to Mentor People? 00:02:00 Module 03: Responsibilities of a Mentor Responsibilities of a Mentor 00:06:00 Module 04: Parameters to Assess Mentees Parameters to Assess Mentees 00:02:00 Module 05: Enhancing Mentees Performance Enhancing Mentees Performance 00:01:00 Module 06: Principles of Mentoring Process Principles of Mentoring Process 00:03:00 Module 07: Elements of Mentoring Process Elements of Mentoring Process 00:05:00 Module 08: Features of a Mentoring Process Features of a Mentoring Process 00:03:00 Module 09: How to Give Feedback How to Give Feedback 00:04:00 Module 10: Mentoring Different Types of People Mentoring Different Types of People 00:01:00 Module 11: How to Mentor People for Growth How to Mentor People for Growth 00:06:00 Module 12: Tools Used for Mentoring Tools Used for Mentoring 00:01:00 Module 13: Role of Learning & Development Role of Learning & Development 00:02:00 Module 14: Evaluation of Mentoring Process Evaluation of Mentoring Process 00:01:00 Module 15: Importance of Self Confidence Importance of Self Confidence 00:03:00 Module 16: Tips for Better Mentoring Tips for Better Mentoring 00:05:00 Assessment Assessment - Coaching & MentorinAg Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Diploma in Coaching and Mentoring
Delivered Online On Demand
£19

Growth Leadership Programme

By The Power Within Training & Development Ltd

Workplace Innovation Are You A Leader Who Wants To Enhance Your Team’s Accountability, Adaptability, Resilience, And Well-Being? Consider joining our newly launched Growth Leadership Programme: Workplace Innovation, subsided by Scottish Enterprise, which offers a unique approach to leadership development and workplace Innovation, emphasising Motivational Intelligence (MQ). Our programme will help you build on your leadership capabilities and confidence while creating a more innovative, productive, and fair workplace for employee development and growth. Growth Leadership: Workplace Innovation Leading with Motivational Intelligence (MQ) You’ll learn to: Develop MQ leadership skills that encourage fair and innovative workplace practices and inclusive economic growth. Increase engagement, innovation, and productivity among your team. Enhance your strategic decision-making skills. Build a resilient, agile, and change-driven team culture. Identify and integrate organisational values into your workplace culture. Create a successful business that is also a fair place to work. Session Overview Our comprehensive programme, consisting of eight engaging and insightful sessions, is meticulously crafted to provide a world-class education in Leadership, Workplace Innovation and Motivational Intelligence (MQ). We combine some of the most potent, powerful and cutting-edge research in workplace innovation, neuroscience and the most promising discoveries in cognitive and social psychology of the 20th century. 01 Self-Leadership and The Secret to Personal Success Session 1: Self-Leadership and The Secret to Personal Success This comprehensive kick-off session delves into the foundations of self-leadership and personal success. Participants will explore various aspects, from setting course expectations and creating a conducive learning environment to understanding motivational intelligence and managing negative thoughts. Through essential resources like the Leadership Reference Manual and Roadmap Workbook, multi-sensory perception, and spaced repetition learning techniques, participants will solidify their learnings and enhance personal and professional growth. Key Learning Outcomes: Understand the critical role of self-leadership in personal and professional success and the impact of external and internal factors on performance Develop strategies to optimise motivation, communication, and effectiveness within teams and organisations, leveraging diverse learning styles and adult learning techniques Utilise essential resources like the Leadership Reference Manual and Roadmap Workbook for ongoing growth and development while implementing practical tools like the Start, Stop, Continue plan for self-reflection and improvement Explore the power of adaptability, self-awareness, and resilience in navigating through challenging times and maintaining a positive mindset Discover the importance of a positive mental diet, gratitude, and consistent small decisions that compound over time, leading to personal and professional growth 02 The Role of Intelligence in Leadership and Management Session 2: The Role of Intelligence in Leadership and Management It's time to delve into Motivational Intelligence and its role in our personal and professional lives. In this comprehensive and interactive session, participants will explore the multifaceted aspects of intelligence in Leadership and management, focusing on IQ, EQ, and MQ. Participants will learn how to cultivate a growth mindset and motivational intelligence within themselves and their teams, fostering a culture of learning and resilience. The session will also cover the importance of crafting a clear vision for the team or organisation and provide practical strategies for effectively communicating the vision to internal and external stakeholders. Key Learning Outcomes: Understand the roles of IQ, EQ, and MQ in Leadership and management and their impact on individual and team performance Develop strategies to improve your levels of intelligence and foster a growth mindset within individuals and teams Discover the importance of vision in Leadership and management and learn to craft it using the WHERE (performance), HOW (perception), and WHY (purpose) perspectives Gain insights into effectively communicating the vision to stakeholders, ensuring alignment, ownership, and motivation Reflect on the role of a growth mindset and motivational intelligence in achieving the team's vision and fostering a culture of continuous improvement and adaptability 03 The Pillars of Human Performance: Unlocking Potential Session 3: The Pillars of Human Performance: Unlocking Unlimited Potential Discover the keys to unlocking your unlimited potential and becoming a more effective leader in this interactive course. Through engaging discussions and self-reflection, participants will dive deep into unlimited potential, understand its significance in Leadership, and learn to overcome challenges in their teams or businesses. Participants will gain insights into the characteristics of influential leaders, the importance of asking the right questions, and the value of embracing failure as a part of success. With a focus on personal and professional growth, this session will equip you with the tools and techniques to become a better manager and leader. Key Learning Outcomes: Understand the concept of unlimited potential and its importance in Leadership and personal growth Identify personal and team visions, challenges, and the role of asking the right questions in gaining insights Recognise the role of practice and reflection in transforming weaknesses into strengths Explore the characteristics and impact of great leaders and learn how to apply these traits in your leadership style Embrace the importance of failure as a crucial part of success and create a supportive environment for personal and team development 04 Defining Management and Vertical Alignment Session 4: Defining Management and Vertical Alignment In this engaging session, participants will delve into the essential differences between management and Leadership and discover how understanding these distinctions can significantly impact team culture and performance. We'll examine common management mistakes and their effects, uncover the best practices of excellent management, and discuss the development of management skills and the management hierarchy. This interactive session will provide valuable insights and actionable strategies that can be applied to personal and professional life, helping participants become more effective and successful managers and leaders. Key Learning Outcomes: Differentiating between management and Leadership: Gain a deeper understanding of how these concepts differ and their impact on team culture and performance Identifying common management mistakes: Learn about these pitfalls and their consequences on team culture and performance and develop strategies to avoid them Mastering the best practices of excellent management: Discover the five essential techniques to help you become a more effective manager Developing management skills and understanding the management hierarchy: Enhance your ability to grow as a leader and manager Embracing Ultimate Responsibility: Learn the importance of taking ownership and responsibility for your and your team's success and understand the role of motivational intelligence in achieving this 05 Workplace Innovation and High-Payoff Activities Session 5: Workplace Innovation and High-Payoff Activities n (Job Crafting) This session provides a comprehensive overview of the critical principles of workplace innovation, job crafting, people leadership, and coaching in the workplace. Participants will learn about job crafting, our MQ workplace innovation process, and the crucial role of Leadership in managing and monitoring performance in the workplace. By adopting a proactive and creative approach to their work, individuals can improve their job satisfaction, contribute to their organisation's success, and drive economic health for the nation. Key Learning Outcomes: Understanding of Leadership in the job crafting innovative process Skills in job crafting and workplace innovation Knowledge of the critical role of Leadership in performance management Techniques for effective coaching and positive feedback, through trust and mutual respect in the workplace Helping individuals reflect on their role in the success of the team and company and developing a written plan to achieve their goals 06 Defining and Exploring Leadership Session 6: Defining and Exploring Leadership In this session, we will define and explore the essence of Leadership, dispelling the myths and providing a definition that will guide you through the course. We will also explore the three-tier hierarchy of success and how leaders can influence MQ (motivational intelligence) by doing five things consistently. As a manager or leader, you may have found that your team's success is not guaranteed even with the best plans, processes, and strategies. This is because not all team members will adopt new ideas or changes unless they first believe they can achieve the desired outcome. Key Learning Outcomes: Understanding the essence of Leadership to provide an in-depth understanding of the essence of successful Leadership, dispelling the myths and providing a definition that will guide you through the course Psychology of your team: Leaders understand that to achieve their goals, they need to focus on the psychology of their team Power of questions in Leadership: Leaders can gain insight into the minds of their team members and unlock the key to motivating and developing them by asking the right questions Explore the three-tier hierarchy of success and the importance of each level in determining a person's likelihood of success Five things great leaders do each day to influence a culture of responsibility, consistently build esteem and confidence, and always work on coaching and mentoring employees 07 Building a Leadership Toolbox Session 7: Building a Leadership Toolbox: Trust & Inspiration Fostering Adaptability, Responsibility, Resilience, and Courage, this step focuses on leaders' tools and techniques to promote greater team accountability and ownership. It starts to delve into the critical role of self-esteem in a person's motivational intelligence and adaptability. We also explore how self-esteem is formed and influences a person's interpretation of feedback. We also look at self-esteem's critical role in a person's motivational intelligence and adaptability, examining how self-esteem is formed and influences a person's interpretation of feedback. Key Learning Outcomes: Understanding the tools and techniques leaders can use to foster greater team accountability and ownership Delving into the critical role of self-esteem in a person's motivational intelligence and adaptability Exploring how self-esteem is formed and influences a person's interpretation of feedback Examining the levels of self-esteem and associated behaviours of each group Understanding the influence of comfort zones and tools leaders can use to help people overcome the fear of change 08 Developing a Healthy Perspective and Resilient Attitude Session 8: Developing a Healthy Perspective and Resilient Attitude This step explores how developing a healthy perspective and resilient attitude is crucial for success as a leader. In this session, we will explore the critical role of self-reflection in building motivation and adaptability. We will examine how self-esteem is formed and how it influences a person's interpretation of feedback. We will also delve into the levels of self-esteem and the associated behaviours of each class. We will provide practical strategies for cultivating resilience and adaptability in facing challenges and setbacks. Through reflection and analysis of your moments of surprise, frustration, and failure, you will develop a growth mindset that fosters continuous learning and improvement. Key Learning Outcomes: The critical role of self-reflection in building motivation and adaptability How self-esteem is formed and influences a person's interpretation of feedback The levels of self-esteem and the associated behaviours of each class Strategies for cultivating resilience and adaptability in the face of challenges and setbacks The influence of affirmations and tools leaders can use to help people overcome the fear of change

Growth Leadership Programme
Delivered in Motherwell or UK Wide or OnlineFlexible Dates
Price on Enquiry

Healthcare Assistant and Mental Health Awareness - CPD Accredited Training

4.8(9)

By Skill Up

33 in 1 CPD Accredited Diploma | ++Gifts: 1cFree PDF & Transcript | New & Updated | 24/7 Learner Support

Healthcare Assistant and Mental Health Awareness - CPD Accredited Training
Delivered Online On Demand7 days
£151

Healthcare Assistant and Care Planning - CPD Certified Diploma

4.8(9)

By Skill Up

33 in 1 Premium Bundle| ++Gifts:1 Free PDF & Transcript | CPD Certified | 24/7 Expert Support

Healthcare Assistant and Care Planning - CPD Certified Diploma
Delivered Online On Demand7 days
£151

Computing - IT Skills for Mac iOS (modular) - Online Tuition

5.0(8)

By GLA Tutors Home or Online

Learn everything you need to know to be fully competent with Mac iOS. This syllabus takes you around the basics and then on another deep dive into all the elements. Discover things you never knew and speed up your experience using Mac iOS. Module 1: Introduction to Mac iOS and Hardware • Understanding the Mac ecosystem • Overview of Mac hardware components • Navigating the Mac interface Module 2: Mac Operating System (macOS) • Exploring the macOS interface • Customizing system preferences • File management and organization on macOS Module 3: Essential Mac Apps • Using Safari for web browsing • Effective web searching using search engines • Email management with Apple Mail • Calendar and task management with Apple Calendar Module 4: Software Installation and Updates • Installing and updating software applications • Managing and uninstalling programs • App Store and app installations Module 5: Productivity and Collaboration • Using iCloud for cloud-based storage and collaboration • Working with Notes, Reminders, and Messages • Collaborative document editing with iWork Module 6: Multimedia and Creativity • Basic image editing with Photos and Preview • Music creation with GarageBand • Creating multimedia presentations with Keynote Module 7: Troubleshooting and Maintenance • Identifying and resolving common Mac issues • Using Activity Monitor for performance monitoring • Maintenance tasks for macOS Module 8: Mac Security and Privacy • Overview of Mac security features • Online safety and privacy best practices • Protecting personal data and devices Module 9: Advanced Mac Features • Customizing the Dock and Menu Bar • Using Siri for voice commands and search • Continuity features for seamless device integration Module 10: Using AI and Chat GPT • Introduction to AI and Chat GPT technology • Exploring AI-powered features on Mac • Using Chat GPT for productivity and assistance Module 11: Browsing and Search Engines • Effective use of web browsers on macOS • Utilizing search engines for research • Online safety and privacy while browsing Module 12: Cybersecurity • Understanding cybersecurity threats • Protecting against malware and phishing attacks • Secure online practices and password management Module 13: Software Installation and Factory Reset • Installing and updating software applications • Factory resetting a Mac device • Data backup and recovery during resets Module 14: Final Projects and Assessment • Culminating projects showcasing Mac iOS skills • Practical exams assessing Mac software knowledge and skills • Preparing for industry-recognized certifications (optional) Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.

Computing - IT Skills for Mac iOS (modular) - Online Tuition
Delivered OnlineFlexible Dates
£40

Professional Certificate Course in Programmatic Advertising in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The course aims to empower participants with the ability to identify and classify various types of programmatic transactions. Participants will explore methods for monitoring, controlling, and tracking programmatic advertising campaigns, ensuring optimal performance and return on investment. Additionally, the course will guide participants in differentiating programmatic advertising from traditional ad-buying methods, laying the groundwork for a paradigm shift in advertising strategies. After the successful completion of the course, you will be able to learn about the following, Define programmatic advertising and explain its role in digital marketing. Compare programmatic advertising with real-time bidding and evaluate the advantages and limitations of each approach. Identify and classify the different types of programmatic transactions. Analyze and apply methods for monitoring, controlling, and tracking programmatic advertising campaigns. Differentiate programmatic advertising from traditional ad-buying methods. Categorize the different types of programmatic advertising. Evaluate the key metrics used in programmatic advertising. Select appropriate tools and platforms for creating and managing programmatic advertising campaigns. Assess the legal and ethical considerations that apply to programmatic advertising. Develop effective programmatic ads. Collaborate effectively with other stakeholders in programmatic advertising campaigns. Explore the current trends and future directions of programmatic advertising. This course aims to establish a solid foundation by defining programmatic advertising and elucidating its pivotal role in the digital marketing ecosystem. Participants will delve into the intricacies of programmatic advertising, gaining a deep understanding of how it shapes and influences modern marketing strategies. Embark on a comprehensive journey into the realm of programmatic advertising, designed to equip professionals with the skills and knowledge necessary for success in the dynamic digital marketing landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Programmatic advertising Self-paced pre-recorded learning content on this topic. Programmatic Advertising Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Programmatic Advertising Specialist Real-Time Bidding Analyst Programmatic Campaign Manager Transaction Types Analyst Metrics Evaluation Expert AdTech Tools and Platforms Specialist Ethics and Compliance Officer - Programmatic Advertising Programmatic Advertising Creative Developer Collaboration Coordinator - Programmatic Campaigns Programmatic Trends Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Programmatic Advertising in London 2024
Delivered Online On Demand14 days
£26

IT Support Technician Certification Bundle with 5 Exams

By Hudson

This course is aimed at anyone looking to gain entry into the IT field as an IT Support Technician. Support Technicians are the backbone of any IT department. They ensure the smooth running of the IT within a company or organisation and offer guidance to anyone needing assistance. As a result, technical support is one of the most abundant jobs available within the IT industry.

IT Support Technician Certification Bundle with 5 Exams
Delivered Online On Demand
£889