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CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

No team can succeed alone. It needs someone to guide them in the right direction and maybe even lead the path. But to perform the tasks of guiding and leading, people must learn how to do them effectively. This Executive Coaching for Leaders and Consultants course can prepare you for that job. Executive coaches serve as instructors and mentors to people in leadership and management positions. Their job entails advising on how to improve the team and personal management. Therefore, it's essential to know which approaches to use and which to avoid if you want to effectively lead or consult any group of people. Our Executive Coaching for Leaders and Consultants course will give you a thorough understanding of the coaching process. You will learn how to plan your approach to best suit the needs and demands of your clients, as well as provide the best strategies and guidelines for the problems at hand. So enrol in our Executive Coaching for Leaders and Consultants course to advance your career and your current knowledge and skills. Key Topics to Be Covered Goals and Tasks Building Effective Business Communication Skills Creating a Good Coaching Relationship How to Bring Energy to a Session & Encourage Creativity How to Set Up the First Session: Step-by-Step Guidance Tone of Voice and Body Language Techniques Ways of Confronting Poor Behaviour Increasing Awareness of Your Behaviour Learning Outcomes After finishing the Executive Coaching for Leaders and Consultants course, you will: Get acquainted with each step of the coaching process Learn to establish boundaries and policies Learn to be aware of how you come across to others Know how to confront poor behaviour and bring energy to a session Improve your relationship-building and communication skills Tailor your approach to individual clients' needs Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Executive Coaching for Leaders and Consultants course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This Executive Coaching for Leaders and Consultants course focuses on coaching leaders or consultants within a company to enhance performance, build new habits, and contribute to a continuously improved workplace culture. This course provides you with thorough and comprehensive knowledge and guidelines. This is designed in 10 well-detailed modules, from which you will gain coaching and mentoring skills, leadership and management skills, business communication skills, as well as relationship-building skills. Course Curriculum: ***Executive Coaching for Leaders and Consultants*** Module 1: What Is Coaching? Module 2: The Future of Coaching as a Profession Module 3: Ethics in Coaching Module 4: Becoming An Effective Leader and Coach Module 5: The Differences Between Coaching and Mentoring Module 6: What is Executive Coaching and Why do Employers Introduce Executive Coaching? Module 7: Goals and Tasks Module 8: Effective Communication Skills Module 9: Understanding the Role of Power and Authority Module 10: Setting Up the First Session Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Executive Coaching for Leaders and Consultants course. This course is designed for: Anyone who wishes to coach other managers or leaders, either as an internal or external coach. Anyone who wishes to improve their leadership and consultant skills Requirements The Executive Coaching for Leaders and Consultants program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path A certificate in Executive Coaching for Leaders and Consultants can open up various exciting career opportunities, such as: Environmental Consultant Chief executive Business Advisor Life Coach The average salary for a business advisor can range from £25,000 to £54,000 per annum for anyone residing in the United Kingdom.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Persuasive communication is that art of convincing listeners towards adopting specific attitudes and attitudes through appealing to their emotions and rationalising. The Art of Persuasive Communication course is designed to guide you through the steps of persuasion, teaching you how to influence people through the art of communication. You will learn some powerful ways to appeal to listeners' minds and use emotions effectively. Not only will this training help you to build your credibility as a speaker, but it will take you through how to design your overall message and explain the solution clearly. Learn how to make your 'ask' the easy way and enrol in this best-selling course today! This best selling Art of Persuasive Communication has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Art of Persuasive Communication is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Art of Persuasive Communication is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Art of Persuasive Communication is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Art of Persuasive Communication, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Art of Persuasive Communication will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Art of Persuasive Communication to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Advance your career and make a difference. Equip yourself with the in-depth knowledge and advanced skills needed to thrive in the healthcare and social care sector. This Level 5 qualification opens doors to leadership and management positions within a variety of healthcare settings. Develop your expertise in safeguarding, service delivery, and supporting vulnerable individuals, while honing your leadership, critical thinking, and communication skills. Whether you're already working in healthcare or looking to transition into the field, this program provides a solid foundation for a fulfilling career dedicated to helping others.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course equips you with the essential knowledge and abilities needed to excel in the field. Whether you're an entry-level professional seeking to kickstart your career or an experienced administrator looking to upskill, this course is your pathway to success. The Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) now comes to you accompanied by a 7 Premium Courses Bundle. Enrol now in this Microsoft Office Complete bundle & get access to the following Office Skills: Admin, Secretarial & PA (Executive PA) with Microsoft Office courses: Course 01: Microsoft Office Skills (Word, Powerpoint, Microsoft Excel) - CPD Certified Course 02: Admin, Secretarial & PA at QLS Level 7 Course 03: Legal Secretary Course 04: UK Employment Law Course 05: Organisational Skills Course for Administrator Course 06: GDPR Course 07: Communication Skills Our Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! This Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Student Testimonials - What Our Students Say! ''Comprehensive course on Microsoft Office and administrative skills. Highly recommended!'' Reviewed by Walker ''Great Course and great Customer service. Very Informative'' Reviewed by Bab ''Excellent content. Very well explained. Certainly recommended.'' Reviewed by Denis Jackson Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Why Choose Our Office Skills: Admin, Secretarial & PA (Executive PA) Course: Get instant access to this Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) course. Learn Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) essentials from anywhere in the world Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is affordable and simple to understand Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) Course is entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) materials Microsoft Office Skills with Admin, Secretarial & PA (Executive PA) comes with 24/7 tutor support. CPD 220 CPD hours / points Accredited by CPD Quality Standards Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 (Promo Videos) 13:54 1: Introduction Video Preview 01:10 2: Introduction Preview 02:58 3: Excel Overview Preview 05:20 4: Start Excel Spreadsheet Preview 04:26 Module 01 - Introduction to Personal Assistant 10:33 5: Introduction to Personal Assistant Preview 10:33 Module 02 - Introduction to Office Administration 07:17 6: Introduction to Office Administration 07:17 Module 03 - Skills of an Effective Administrator 09:19 7: Skills of an Effective Administrator 09:19 Module 04 - Introduction to Reception and Receptionist 14:09 8: Introduction to Reception and Receptionist 14:09 Module 05 - Business Telephone Skills 11:04 9: Business Telephone Skills 11:04 Module 06 - Representing Your Boss and Company 23:02 10: Representing Your Boss and Company 23:02 Module 07 - Business Etiquette 11:26 11: Business Etiquette 11:26 Module 08 - Mail Services and Shipping 17:15 12: Mail Services and Shipping 17:15 Module 09 - Travel Arrangements 14:20 13: Travel Arrangements 14:20 Module 10 - Organising Meeting and Conferences 17:24 14: Organising Meeting and Conferences 17:24 Module 11 - Diary Management and Note taking 14:56 15: Diary Management and Note taking 14:56 Module 12 - Time Management 23:16 16: Time Management 23:16 Module 13 - Record Keeping and Filing Systems 17:30 17: Record Keeping and Filing Systems 17:30 Module 14 - Business Writing Skills 28:36 18: Business Writing Skills 28:36 Module 15 - Organisational Skills 17:06 19: Organisational Skills 17:06 Module 16 - Communication Skills 16:21 20: Communication Skills 16:21 Module 17 - Customer Service 09:54 21: Customer Service 09:54 Module 18 - Effective Planning and Scheduling 33:19 22: Effective Planning and Scheduling 33:19 Module 19 - Invoicing/Petty Cash 18:39 23: Invoicing/Petty Cash 17:39 24: Final Words 01:00 Assessment (Optional) 02:00 25: Assignment on- Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 02:00 Order Your Certificate 02:00 26: Order Your CPD Certificate 01:00 27: Order Your QLS Endorsed Certificate 01:00 Free Course No 01: Legal Secretary 4:00:14 28: Module 01: Understanding the Concept of Paralegal 14:11 29: Module 02: Key Legal Terminology 10:47 30: Module 03: Effective Communication Skills for Paralegals 22:43 31: Module 04: The Legal Workplace & Professionals 28:06 32: Module 05: Law & Legal Systems 22:59 33: Module 06: Contract & Business Law 34:56 34: Module 07: Property Law 11:50 35: Module 08: Wills, Probate, Estate Law 07:59 36: Module 09: Criminal Law 16:32 37: Module 10: Common Paralegal Legal Matters 23:34 38: Module 11: Human Rights 09:56 39: Module 12: Conflict and Conflict Resolution 13:16 40: Module 13: Professional Conduct and Ethics of Paralegals 15:03 41: Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals 08:22 Free Course No 02: GDPR 1:04:50 42: Module 01: GDPR Basics 10:32 43: Module 02: GDPR Explained 09:51 44: Module 03: Lawful Basis for Preparation 14:13 45: Module 04: Rights and Breaches 14:04 46: Module 05: Responsibilities and Obligations 16:10 Free Course No 03: UK Employment Law 3:23:15 47: Module 01: Basic of Employment Law 16:18 48: Module 02: Legal Recruitment Process 26:45 49: Module 03: Employment Contracts 14:06 50: Module 04: Employee Handbook 13:03 51: Module 05: Disciplinary Procedure 13:56 52: Module 06: National Minimum Wage & National Living Wage 21:58 53: Module 07: Parental Right, Sick Pay & Pension Scheme 31:14 54: Module 08: Discrimination in the Workplace 27:43 55: Module 09: Health & Safety at Work 10:21 56: Module 10: Dismissal, Grievances and Employment Tribunals 20:52 57: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 04: Organisational Skills Course for Administrator 43:28 58: Module 01: Remove the Clutter 05:41 59: Module 02: Prioritise 04:16 60: Module 03: Scheduling Your Time 04:21 61: Module 04: To Do Lists 03:35 62: Module 05: Paper and Paperless Storage 04:26 63: Module 06: Organisation in Your Work Area 04:05 64: Module 07: Tools to Fight Procrastination 04:22 65: Module 08: Organizing Your Inbox 04:21 66: Module 09: Avoid the Causes of Disorganization 04:18 67: Module 10: Discipline is the Key to Stay Organized 04:03 Who is this course for? Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Requirements Microsoft Office Skills (Excel, Word, Access) Anyone interested in learning more about the topic is advised to take this Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course. This Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA course is open to everybody. Our Microsoft Office Skills (Excel, Word, Access) with Admin, Secretarial & PA Course is suitable for anyone interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Career path Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills (Excel, Word, Access) course teaches you essential skills to help you be more productive in your career. Our Course is suitable for the following: Office Administrator Data Analyst HR Admin Microsoft Office Specialist Receptionist Audio Typist Certificates CPD Accredited Digital Certificate Digital certificate - Included Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Updated On: April 2024 All good organisations know the importance of a good HR (Human Resources Training) department. And as remote working has become a popular choice among employees and employers, the way HR Management works has changed dramatically in the last few years. Get essential HR Management skills for 2024. Enrol in this HR Management, UK Payroll & Tax Accounting course to learn every on-demand HR Management skill that employers are looking for nowadays. The Advanced Diploma in (HR) Human Resources at QLS Level 7 Training Offers the Following Courses: Course 01: (HR) Human Resources at QLS Level 7 Course 02: Diploma in Recruitment Management Course 03: UK Payroll Management Course 04: Tax Accounting Course 05: Business Administration This Advanced Diploma in HR Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and Accredited CPD QS. These prestigious accreditations validate its quality and align it with professional standards, making it an ideal choice for individuals seeking to broaden their knowledge and skills in the HR sector. Learning Outcomes of UK Employment Law, HR Management and Payroll Apply core HR practices like recruitment, performance management, and employee relations. Develop effective recruitment strategies to attract top talent. Master the intricacies of UK payroll processing and tax calculations. Gain a solid understanding of relevant employment law and regulations. Implement effective business administration practices to support HR functions. Develop strong analytical and problem-solving skills for the HR field. If you want to get a job in the HR Management industry, then it's time for you to enrol in this course. Experience well-structured, step-by-step lessons on HR Management activities. Start now. What Our Students Say About This UK Employment Law, HR Management and Payroll Course: "I would gladly recommend anyone to take up courses with Red.'' From: Francis Offiong "This is very good medium of learning new era of education." From: MUHAMMAD ANSAR ''It's an interesting course. I hope to use the knowledge to advance in my career as a health worker & carer'' From: Vivian Berenibara. UK Employment Law, HR Management and Payroll Take a step toward a brighter future with HR Management, UK Payroll & Tax Accounting course *** Course Curriculum of HR Management*** Here is the curriculum breakdown of the course: Module 01: Introduction Provides an overview of the recruitment industry, its significance, and the role of recruiters in talent acquisition. Module 02: An Overview of the Recruitment Industry Examines the structure, trends, and key players in the recruitment industry, both globally and in the UK. Module 03: The UK Recruitment Legislation Covers essential UK recruitment laws and regulations, ensuring compliance and ethical practices in hiring. Module 04: The Recruitment Process Details the end-to-end recruitment process, including job postings, candidate sourcing, and selection methods. Module 05: Negotiation Techniques Teaches effective negotiation skills for recruiters to secure the best terms for candidates and employers. Module 06: Key Performance Indicators for the Recruitment Industry Identifies important KPIs and metrics to measure and improve recruitment performance and effectiveness. Module 07: Employee Training and Development Process Explores methods for training and developing employees to enhance their skills and career progression. Module 08: Candidate Management Focuses on managing candidate relationships, from initial contact to job placement and beyond. Module 09: Candidate Interview Processes Covers best practices for conducting effective and fair candidate interviews to assess suitability. Module 10: Managing Meetings and Giving Feedback Provides techniques for managing recruitment meetings and delivering constructive feedback to candidates and clients. Module 11: Performance Appraisal Management Explains the process of conducting performance appraisals to evaluate and enhance employee performance. Module 12: Employee Relations Discusses strategies for maintaining positive employee relations and addressing workplace issues. Module 13: Motivation and Counselling Teaches methods for motivating employees and providing counselling to support their well-being and productivity. Module 14: Ensuring Health and Safety at the Workplace Covers the principles and practices for maintaining a safe and healthy work environment. Module 15: Employer Records and Statistics Focuses on maintaining accurate employer records and using statistics to inform recruitment strategies. Module 16: Conflict Management Provides techniques for managing and resolving conflicts in the workplace effectively. Module 17: Employee Termination Explains the legal and procedural aspects of terminating employment, ensuring compliance and fairness. Module 18: Organisational Skills Develops organizational skills essential for managing recruitment tasks and workflows efficiently. Module 19: Communication Skills Enhances communication skills for effective interactions with candidates, clients, and colleagues. Module 20: Stress Management Offers strategies for managing stress in the fast-paced recruitment industry to maintain well-being and performance. Module 21: Time Management Teaches effective time management techniques to optimize productivity and meet recruitment deadlines. Why Choose Our UK Employment Law, HR Management and Payroll Course: Get instant access to this UK Employment Law, HR Management and Payroll course. Learn UK Employment Law, HR Management and Payroll from anywhere in the world UK Employment Law, HR Management and Payroll is affordable and simple to understand UK Employment Law, HR Management and Payroll is entirely online, interactive lesson with voiceover audio Lifetime access to the UK Employment Law, HR Management and Payroll course materials UK Employment Law, HR Management and Payroll comes with 24/7 tutor support Assessment Process After completing an online HR Management and UK Payroll course module, you will be given a specially designed MCQ test. The passing score for each test will be set at 60%. After passing the Advanced Diploma in HR Management at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 220 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 15:18 1: Introduction Video Preview 00:53 2: Introduction to Human Resources Preview 14:25 Module 02: An Overview of the Recruitment Industry 19:09 3: An Overview of the Recruitment Industry Preview 19:09 Module 03: The UK Recruitment Legislation 18:25 4: The UK Recruitment Legislation Preview 18:25 Module 04: The Recruitment Process 20:54 5: The Recruitment Process Preview 20:54 Module 05: Negotiation Techniques 10:26 6: Negotiation Techniques Preview 10:26 Module 06: Key Performance Indicators for the Recruitment Industry 15:21 7: Key Performance Indicators for the Recruitment Industry 15:21 Module 07: Employee Training and Development Process 14:27 8: Employee Training and Development Process 14:27 Module 08: Candidate Management 12:51 9: Candidate Management 12:51 Module 09: Candidate Interview Processes 14:07 10: Candidate Interview Processes 14:07 Module 10: Managing Meetings and Giving Feedback 13:17 11: Managing Meetings and Giving Feedback 13:17 Module 11: Performance Appraisal Management 14:15 12: Performance Appraisal Management 14:15 Module 12: Employee Relations 09:35 13: Employee Relations 09:35 Module 13: Motivation and Counselling 13:32 14: Motivation and Counselling 13:32 Module 14: Ensuring Health and Safety at the Workplace 13:29 15: Ensuring Health and Safety at the Workplace 13:29 Module 15: Employer Records and Statistics 09:01 16: Employer Records and Statistics 09:01 Module 16: Conflict Management 07:47 17: Conflict Management 07:47 Module 17: Employee Termination 10:45 18: Employee Termination 10:45 Module 18: Organisational Skills 17:06 19: Organisational Skills 17:06 Module 19: Communication Skills 16:24 20: Communication Skills 16:24 Module 20: Stress Management 09:09 21: Stress Management 09:09 Module 21: Time Management 24:53 22: Time Management 24:53 Assessment (Optional) 03:00 23: Assignment On - HR (Human Resources) at QLS Level 7 03:00 Order Your Certificate 02:00 24: Order Your CPD Certificate 01:00 25: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this HR Management course. This course is open to everybody. Transformation: You can move forward once you've finished this course towards- HR Management CIPD HR Practice Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management NCFE Level 3 Diploma in Skills for Business: Human Resources Level 2 Certificate in Recruitment Resourcing Requirements You will not need any prior background or expertise to enrol in this course. Career path Our entire HR Management course will help you to gain a position of respect and dignity over your competitors. Human Resources Executive HR Administration Human Resources Officer Human Resources Assistant Depending on your position, you may receive anything between £25,500 - £70,500 per year in the UK. Certificates Certificate Accredited by CPDQS Digital certificate - Included Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the HR (Human Resources) course, you will receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed HardCopy Certificate inside the UK 39 GBP for Printed HardCopy Certificate outside the UK (international delivery)