386 Courses delivered Online

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Management (Delivery Manager Training) Course might help you get there! Expand your expertise with high-quality training and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the course. This Diploma in Delivery Manager Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Management (Delivery Manager Training) substantial and easier than ever! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Management (Delivery Manager Training) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum of Management (Delivery Manager Training)*** Here is the curriculum breakdown of the course: >> Delivery Manager Training << Module 1: Understanding Lean What is Lean? History behind Lean The Toyota Production System The TPS House Lean Tools Module 2: The Lean Culture Organisation's Culture: An Introduction Organisations Principles Identifying the Current State of The Organisation Defining Lean Principles in An Organisation Measuring the Gap Five Phases of Changing the Organisation And More.. Module 3: The Five Principles of Lean The Five Principles of Lean Module 4: Value and Waste What is Value? Value-Added Activities (VA) No-Value-Added Activities (NVA) What Is Muda or Waste? What is Mura? What is Muri? Causes of Muri Different Ways to Deal with Muri And More.. Module 5: Value Stream Mapping (VSM) Introduction to Value Stream Map (VSM) Benefits of Value Stream Map (VSM) The Purpose of a Value-Stream Map The People Who Use a Value Stream Map Takt and Cycle Time Generating the Map Map Reading Value Stream Mapping Process Managing with Maps Module 6: The Principles of Flow and Pull Understanding Flow The Seven Flows of Manufacturing Barriers to Flow Improving Flow Pull System Advantages of Using a Pull System Managing a Pull System What is continuous improvement? Tools and Techniques Module 7: Overview of Six Sigma What is Six Sigma? History of Six Sigma The Five Key Principles of Six Sigma Lean Six Sigma The Six Sigma methodologies Module 8: The Define Phase Project Planning Project Charter Voice of The Customer Critical-to-Quality Tree Module 9: The Measure Phase Process Definition Process Metrics The Process Baseline Module 10: The Analysis Phase Value Stream Analysis Root Cause Analysis Graphical Analysis Pareto Chart Box Plots Module 11: The Improve Phase Solutions Selection Matrix Cost Benefit Analysis Piloting A Solution Planning Implementation Module 12: The Control Phase Control Plan Visual Management SPC Charts Statistical Process Control Tests Celebration and Reflection Module 13: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 14: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning The Purpose of Project Planning Project Planning Guide Project Goals Project Deliverables Project Schedule Support Plans Human Resource Plan Communications Plan Project Management Pitfalls Risk Management And More.. Module 15: Invoicing/Petty Cash Financial Record Keeping Invoice Types of Invoices Benefits of Online Invoicing What to include in an Invoice? Petty Cash Keeping Petty Cash Petty Cash Management Tips on Running a Petty Cash Fund Budgeting Types of Budgets Sales Budget Expense Budget Production Budget Manufacturing Budget Labor Budget Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Management (Delivery Manager Training) Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Delivery Manager Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Delivery Manager Training at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Watch a film, don't read a powerpoint! Our Food Safety Level 2 course is an interactive and engaging online learning experience. Developed by industry experts, it is designed to meet the needs of individuals who work with food or handle food-related activities. The online course is delivered through video-based training modules, making it easy to follow and comprehend the content.

About this Training Course Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. This 4 full-day Certificate in Asset Management course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This course has been designed to equip participants with practical skills to take back to work. This course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this course. Training Objectives Upon completion of this course, the participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit their organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in their organisation Have their understanding of Asset Management tools and concepts assessed Learn new Asset Management skills and models that will enhance their current performance Be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. Course Level Basic or Foundation Training Methods Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Take strides towards a successful career in project management and gain the fundamental skills and knowledge to plan, execute and oversee any work project successfully, with the Project Management Course Level 3 course. This training course is ideal for project managers who are new to the field and wish to gain the relevant skills and knowledge to manage each stage of a project effectively. Learners will gain a comprehensive understanding of the project life cycle, exploring fundamental project needs, project scope and work breakdown structures. This instructor-led program includes case studies and practical exercises that can be applied in the real world, helping learners to develop essential skills such as budgeting, problem-solving and analytical thinking. On completion, learners will have a solid understanding of project methodologies and management best practices. Learning Objectives Understand the key principles of effective leadership in business Gain a solid understanding of the different stages of project management Explore the fundamental elements of a project communication plan Learn the differences between project scope management and requirements management Explore the relationship between stakeholders and project managers Familiarise with a wide range of project management methodologies Broaden your understanding of the core skills and characteristics of a successful project manager Get a detailed overview or project team structure and project team roles Who is this Course for? This course is suitable for aspiring project managers who wish to gain the relevant skills and knowledge to kickstart their career. There are no entry requirements for this course, however, having some knowledge of project management is beneficial. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Project Management course will open doors for learners who are pursuing roles in the following professions: Project Manager Project Leader Project Director Project Coordinator Project Planner Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Assessment Module 01 Module 01 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Assessment Module 02 Module 02 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Assessment Module 03 Module 03 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Assessment Module 04 Module 04 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Assessment Module 05 Module 05 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Assessment Module 06 Module 06 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Assessment Module 07 Module 07 Final Quiz Exam - Project Management Course Level 3 00:10:00 Order Your Certificate Order Your Certificate QLS 00:00:00

Learn how to create winning sales copy and boost audience engagement with the Content Marketing Course. This course covers everything you need to know to drive high levels of traffic to your site, including how to create the perfect content marketing plan. Topics include how a value ladder works, techniques for optimising an article, the secret to mastering marketing emails and how to turn clicks into conversions. Learning Objectives: Learn how to build brand identity, define your business and target audience. Understand the key principles of email, YouTube and video marketing. Master blogging, copywriting and SEO, with our expert tips and techniques. Get step-by-step training on how to create the perfect marketing plan. Design your first value ladder for your marketing sales funnel Who is This course for?  This Content Marketing training course is the ultimate guide to digital marketing, ideal for aspiring marketing professionals and those who want to build on their existing skills and knowledge. There are no specific entry requirements for this course, which can be studied part-time or full-time. Requirements Our Content Marketing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path On successful completion, learners will have an excellent understanding of the principles of digital marketing and how to utilise its tools to drive traffic and create engaging content. This qualification is particularly useful for learners who are pursuing the following careers: Digital Marketing Executive Marketing Manager SEO Content Writer/Copywriter Content Marketing Manager Digital Marketing Analyst Social Media Assistant Course Curriculum Introduction Introduction 00:01:00 Overview 00:20:00 Traffic Secrets 00:16:00 Email Mastery Why Email Everyday 00:03:00 100 Clicks a Day 00:09:00 Email Sequence Explanation 00:02:00 Soap Opera Sequence 00:13:00 Seinfeld Email Sequence 00:11:00 Value Ladder Overview 00:07:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 The Value Ladder Breakdown Bait Overview 00:19:00 Result 00:04:00 Your Dream Client 00:02:00 Mindset Changes 00:04:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 WWWH Script 00:04:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Continuity Overview 00:06:00 Magic Bullet Script 00:02:00 Mid Ticket Overview 00:09:00 Perfect Webinar Funnel Walkthrough 00:03:00 Perfect Webinar Script 00:15:00 Creating Content To Dos of Creating Content 00:15:00 Make Your Own Products or Affiliate 00:02:00 Affiliate Value Ladder Buildout 00:10:00 Your Value Ladder Buildout 00:20:00 Content Marketing Secrets The Big Outline for Content Creation 00:10:00 Expert Positioning 00:18:00 Optimize an Article 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)

Duration 1 Days 6 CPD hours This course is intended for Business decision-makers: directors (managers of managers), managers of individual contributors (ICs) or ICs working in non-IT functions/divisions (such as finance, marketing, sales, HR, product design) interested in understanding the applications of Google?s cloud technology for business improvement opportunities and transformational project(s). Through this interactive training, you?ll learn about core cloud business drivers?specifically Google?s cloud?and gain the knowledge/skills to determine if business transformation is right for you and your team, and build short and long-term projects using the ?superpowers? of cloud accordingly. You?ll also find several templates, guides, and resource links through the supplementary student workbook to help you build a custom briefing document to share with your leadership, technical teams or partners. Why cloud technology is revolutionizing business This module introduces cloud technology as a paradigm shift and explains how it?s irrevocably transforming business globally. It defines the fundamental building blocks of cloud technology?compute power and data?and what they mean for you and your business. And finally, it reveals how these building blocks help to create five superpowers using concrete use cases of their transformative abilities for business, education, and government sectors. Foster an innovation culture Cloud is not just about a technological transformation; it's a business and cultural transformation, too. This module explores how the superpowers of the cloud are brought to life through people. It looks specifically at how to organically create and scale innovation through culture and business practices. It offers key principles, drawing examples from Google?s success and real world scenarios, that you can apply in your day-to-day operations. Define the ideal business transformation challenge Previous modules describe the journey with cloud technology to include business and cultural changes as well. This module sets the groundwork to build a transformational solution using cloud technology for your role or your business. This process starts with distinguishing between scaled improvements and transformations. Next, the module demonstrates how to write an ideal challenge question and use insights generated from a data ecosystem to address the challenge. Finally, it introduces a framework that you can use to assess and refine your challenge ideas, preparing you to build a business case in a later module. Build trust with availability, security, and compliance This module addresses common concerns about data privacy and security when migrating to the cloud. It defines key terms - privacy, security, compliance, and reliability - and reveals today?s top cybersecurity challenges and threats. It discusses how data security and compliance can be maintained when data is in the cloud, as illustrated by the Shared Responsibility Model. And finally, it uses a concrete example to explain how learners can build a high-level security program in their own organization. Build a business case for your transformation challenge This module explains how to identify the most transformative solution for your business challenge. It then breaks down steps to achieve the transformational solution through creating smaller projects and plotting them onto a transformation roadmap. It describes how to use the data ecosystem you mapped in a previous module to support your overall project. Finally, it explains step by step how to build a business case and gives tips to help you pitch your project idea to gain buy-in from leadership, teams, and technical partners. Additional course details: Nexus Humans Business Transformation with Google Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Transformation with Google Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

About this Virtual Instructor Led Certificate Training Course (VILT) Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. The Certificate in Asset Management Virtual Instructor Led Training (VILT) course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This recognised VILT course has been designed to equip participants with practical skills to take back to work. This VILT course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this VILT course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this VILT course. Training Objectives By the end of this VILT course, participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit your organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in your organisation Assess your understanding of the current tools and concepts applied in Asset Management Capture new ideas and skills that will enhance performance and be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This VILT course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. IAM Qualifications Syllabi This document details the scope of the individual topics which comprise the examination modules, and how the exams are assessed. It is important that prospective candidates understand the scope of the modules to determine the preparation required. Download here IAM Qualifications Candidate Handbook This handbook provides more detailed information on registering as a candidate, learning resources, training courses, booking an exam, exam regulations and what happens after an exam - whether you are successful or unsuccessful. Download here Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total) Other than world-class visuals and slides, this VILT course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this VILT course are as follows: Exercises: Aligning Assets to Business Objectives, Planning for Contingencies, Understanding Function and Failure. Group exercises: Asset Management Decision Making, Incident Review & Operations Optimisation. The workshop content will be adjusted based on the discussions, interests and needs of the participants on the course. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Online The purpose of this Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care course is to provide learners with knowledge and understanding of the key principles of dignity, duty of care, and safeguarding as applied to adult health social care. This Understanding Dignity and Safeguarding in Adult Health and Social Care course will teach learners the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. If you want to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes then this Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care course is perfect for you. Main Course: Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Free Courses included with Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care: Along with Understanding Dignity and Safeguarding in Adult Health and Social Care Course you will get free Level 5 Mental Health Care – MCA and DOLS Along with Understanding Dignity and Safeguarding in Adult Health and Social Care Course you will get free Level 2 Health & Care Special Offers of this Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care; This Understanding Dignity and Safeguarding in Adult Health and Social Care course includes a FREE PDF Certificate. Lifetime access to this Understanding Dignity and Safeguarding in Adult Health and Social Care course Instant access to this Understanding Dignity and Safeguarding in Adult Health and Social Care course 24/7 Support Available to this Understanding Dignity and Safeguarding in Adult Health and Social Care course Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Online The Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care aims to provide learners with knowledge and understanding of the key principles of dignity, duty of care, and safeguarding in adult health social care. This Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care course will help learners understand how to apply these principles in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Who is this course for? Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Online This Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care course is suitable for those who work with or want to work with vulnerable adults in the health and social care sectors. Requirements Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Online To enrol in this Understanding Dignity & Safeguarding in Adult Health & Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Understanding Dignity & Safeguarding in Adult Health & Social Care Course. Be energetic and self-motivated to complete our Course. Basic computer Skill is required to complete our Course. If you want to enrol in our Understanding Dignity& Safeguarding in Adult Health & Social Care Course, you must be at least 15 years old.