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Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v10 environment. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to their own environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Install and configure Veeam Availability Suite into their environment, ensuring data is protected effectively. Adapt with an organization's evolving technical, business and regulatory needs. Ensure recovery is possible, effective, efficient, secure and compliant with business and legal requirements. Provide visibility of the business data assets, and produce effective reports and dashboards to monitor performance and risks. Conduct basic troubleshooting and analysis of their Veeam Availability Suite environment. This three-day, technical deep dive Veeam© Availability Suite? v10: Configuration and Management training course is focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v10 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios Building Backup Capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including NAS Backup jobs. Explore different tools and methods, such as BitLooker? and Deduplication, to maximize environment performance Global Settings and their usage to prevent production performance bottlenecks, encrypt network traffic data and control network jurisdiction Restoring from Backup Identify and describe the different restore tools and their features. Ensure you have the confidence to use the correct restore tool at the right time Using Secure Restore to prevent the restoration of malware Disaster recovery from backup, respond accordingly to a variety of real-world recovery scenarios Backup Copy Jobs Simple vs Advanced Backup Copy Jobs, how to create and modify them using best practices to ensure efficient recovery Utilizing tape jobs, how to create and modify Replication Identify and describe the options available for replication, the use cases and impacts of using Create, modify and delete replication jobs, outline considerations to ensure success Failover Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica, respond accordingly to a variety of real-world recovery scenarios Advanced Repository Capabilities Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Ensure scalability by integrating off-site S3 storage Ensure compatibility with existing deduplication appliances Testing Backup and Replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure Veeam DataLabs? and setup sandbox environments based on backup, replicas and storage snapshots Using Veeam DataLabs Staged Restore to manage and comply with General Data Protection Regulation (GDPR) legislation before releasing restores to production Veeam Backup Enterprise Manager Manage multiple Veeam Backup & Replication? installations from a single web console, maintaining a view of your entire virtual environment, ensuring data protection of ROBO and Enterprise environments. Create user and group roles, delegate workloads whilst maintaining data control Enable encryption password loss protection, helping to restore encrypted data in case of lost or forgotten encryption passwords Veeam ONE Monitor your Virtual, Physical and Cloud environments with Veeam ONE? and assess the different views available Configure Veeam ONE for your specific technical and business requirements, describe the alarm options available and how to customize their usage Set up, use and customize Veeam ONE Reporter, creating the reports and dashboards you require technically and for the business Support Locate, migrate or restore backup configuration Identify and locate appropriate support resources Troubleshooting methodology to identify, isolate and remediate support issues Additional course details: Nexus Humans VEEAM-VMCE Availability Suite v10.0: Configuration and Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VEEAM-VMCE Availability Suite v10.0: Configuration and Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Enhance your interpersonal skills and become respected as a sought-after Line Manager in any high-performing organisation. This People Management Skills Level 3 course provides the knowledge and tools you'll require to nurture and steer your staff to fruitful careers and performances. Written with the aid of industry experts, the comprehensive online modules coach you on how to perform every aspect of People Management. You will learn how to master appropriate disciplinary procedures, drive recruitment and induction, motivate teams and individuals, recognise outstanding performances, and develop a healthy culture and work environment. The contents will assist your personal development as well as your career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00 •Assignment - People Management Skills Level 3: 3 days

Overview With over 95% of global trade by volume being carried out by sea, ports play a crucial role in the world economy. This Introduction to Port Management Diploma course is meticulously designed to provide comprehensive insight into the multifaceted world of ports, their legal dimensions, operations, safety protocols, and environmental impacts.  Embarking on the Introduction to Port Management Diploma course, learners will delve into a holistic understanding of all the aspects, from legal frameworks to operations, environmental concerns, and beyond. With nine meticulously curated modules, this course provides a panoramic view of port management against the backdrop of a globally interconnected world. Elevate your career prospects, dive deep into the heart of global trade, and master the art and science of port management. Enrol now! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Port Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Port Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:37:00 total length •Module 01: Introduction to Port: 00:28:00 •Module 02: Legal Aspects of Port: 00:20:00 •Module 03: Introduction to Port Management: 00:26:00 •Module 04: Port Management: Planning & Performance: 00:27:00 •Module 05: Port Management: Safety & Security: 00:18:00 •Module 06: Environmental Risks & Protection: 00:29:00 •Module 07: Port Equipment: 00:24:00 •Module 08: Growth & Development of Port: 00:23:00 •Module 09: Cargoes and Ships: 00:22:00

Duration 2 Days 12 CPD hours This course is intended for vRealize Operations on-premises customers including operators and system administrators. Overview By the end of the course, you should be able to meet the following objectives: List the vRealize Operations use cases Identify features and benefits of vRealize Operations Use interface features to assess and troubleshoot operational problems Create policies to meet the operational needs of your environment Recognize effective ways to optimize performance, capacity, and cost in data centers Troubleshoot and manage problems using workbench, alerts, and predefined dashboards Manage configurations Configure application monitoring using VMware vRealize Operations Cloud Appliance™ Monitor the health of the vRealize Operations cluster Perform cluster management tasks This two-day course is for users who are responsible for day-to-day management of VMware vRealize© Operations?. This course explains policies, capacity concepts, and workload optimization with real-world use cases. This course covers application monitoring, troubleshooting using workbench, alerts, predefined dashboards, and explains how to manage compliance and configurations. Course Introduction Introductions and course logistics Course objectives Introduction to vRealize Operations List the vRealize Operations use cases Access the vRealize Operations User Interface (UI) vRealize Operations Concepts Identify the product UI components Create and use tags to group objects Use a custom group to group objects vRealize Operations Policies Create policies for the various workloads Explain how policy inheritance works Capacity Optimization Define the capacity planning terms Explain the capacity planning models Assess the overall capacity of a data center and identify the optimization recommendations Costing in vRealize Operations Discuss about the cost drivers in vRealize Operations Assess the cost of your data center inventory Performance Optimization Introduction to performance optimization Define the business and operational intentions for a data center Automate the process of optimizing and balancing workloads in data centers Report the results of the optimization potential Troubleshooting and Managing Configuration Describe the troubleshooting workbench Recognize how to troubleshoot problems by monitoring alerts Use step-by-step workflows to troubleshoot the vSphere objects Assess your environment?s compliance to standards View the configurations of the vSphere objects in your environment Operating System and Application Monitoring Describe the native service discovery and application monitoring features Configure the application monitoring Monitor the operating systems and applications Managing a vRealize Operations Deployment Monitor the health of a vRealize Operations cluster Generate a support bundle View the vRealize Operations log files and audit reports Perform the vRealize Operations cluster management tasks Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Operations for Operators [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Operations for Operators [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services: Leadership and CXO, especially CIO, CTO, CPO, and CVO Transformation and evolution leads and change agents Value stream architects, managers, engineers Scrum Masters, agile and DevOps coaches and facilitators Portfolio, product and project managers, and owners Business analysts Architects, developers, and engineers Release and environment managers IT Ops, service and support desk workers Customer experience and success professionals Overview After completing this course, students will be able to: Describe the origins of value stream management and key concepts such as flow, value, and delivery Describe what value stream management is, why it's needed and the business benefits of its practice Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management Identify and describe value streams, where they start and end, and how they interconnect Identify value stream roles and responsibilities Express value streams visually using mapping techniques, define current and target states and hypothesis backlog Write value stream flow and realization optimization hypotheses and experiments Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams Understand flow metrics and how to access the data to support data-driven conversations and decisions Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs) Architect a DevOps toolchain alongside a value stream and data connection points Design a continuous inspection and adaptation approach for organizational evolution The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance. History and Evolution of Value Stream Management and its Application Value stream management?s origins Definitions of value stream management Flow Lean and systems thinking and practices Agile, DevOps and other frameworks Research and analysis Identifying Value Streams What is a value stream? Identifying value streams Choosing a value stream Digital value streams Value stream thinking Mapping Value Streams Types of maps Value stream mapping The fuzzy front end Artifacts 10 steps to value stream mapping Mapping and management VSM investment case Limitations of value stream mapping Connecting DevOps Toolchains CICD and the DevOps toolchain Value stream management processes Value stream management platforms DevOps tool categories Building an end-to-end DevOps toolchain Common data model and tools integrations Value Stream Metrics The duality of VSM Downtime in technology Lean, DORA and Flow metrics Definition of Done Value metrics Benefits hypotheses Value streams as profit centers KPIs and OKRs Inspecting the Value Stream 3 Pillars of Empiricism Organizational performance Visibility When to inspect Data and discovery Insights and trends Organizing as Value Streams Value stream alignment Team types and topologies Project to product Hierarchy to autonomy Target Operating Model Value stream people Value stream roles Value stream funding Evolving Value Streams Why now? Transitions VSM capability matrix VSM culture iceberg Learning Making local discoveries global improvements Managing value stream interdependencies

Learning Objectives Introduction , Improving the Structure of a Database , Maintaining a Database , Working with Navigation Forms and Startup , Configuring Access for Multiple Users , Automating Processes with VBA , Using Table Events , Conclusion   Pre-Requisites Access Beginner and Intermediate courses or equivalent experience.   Description Access 2019 Advanced will further build upon the topics covered in the Access 2019 Introduction and Intermediate courses. Students will review how to improve the structure of an Access database, maintain an Access database, create backups, create and modify Navigation Forms, set startup options, split a database, configure security and multi-user environments, automate processes with VBA (Visual Basic for Applications), convert macros to VBA, and use Table Events. Access 2019 Advanced Module 1: Introduction to the course 00:01:00 Module 2: Using the table Analyzer Wizard 00:07:00 Module 3: Append Querying to Normalize a Table 00:06:00 Module 4: Creating a Junction Table 00:05:00 Module 5: Backing up a Database 00:02:00 Module 6: Using the Compact and Repair Database Tool 00:03:00 Module 7: Using the Object Dependencies Tool 00:02:00 Module 8: Using the Database Documenter Tool 00:02:00 Module 9: Using the Analyze Performance Tool 00:02:00 Module 10: Creating a Navigation Form 00:03:00 Module 11: Modifying a Navigation Form 00:03:00 Module 12: Setting the Startup Options 00:02:00 Module 13: Using the Database Splitter 00:03:00 Module 14: Configuring Trusted Locations 00:03:00 Module 15: Password Protecting a Database 00:03:00 Module 16: Password Protecting Modules 00:02:00 Module 17: Converting a Database to an ACCDE File 00:02:00 Module 18: Understanding VBA Basics 00:03:00 Module 19: Exploring Variables and Control Flow Statements 00:07:00 Module 20: Exploring a Table or Query with VBA 00:10:00 Module 21: Converting a Macro to VBA 00:03:00 Module 22: Understanding Table Events 00:02:00 Module 23: Using the Before Change Event Command 00:05:00 Module 24: Using the After Update Event Command 00:03:00 Module 25: Recap 00:01:00 Resource Resource - Access 2019 Advanced 00:00:00 Final Exam Final Exam - Access 2019 Advanced 00:20:00

Learning Objectives Introduction , Improving the Structure of a Database , Maintaining a Database , Working with Navigation Forms and Startup Options , Configuring Access for Multiple Users , Automating Processes , Using Table Events , Conclusion   Pre-Requisites Access Beginner and Intermediate courses or equivalent experience.   Description Access 365 Advanced will further build upon the topics covered in the Access 365 Introduction and Intermediate courses. Students will review how to improve the structure of an Access database, maintain an Access database, create backups, create and modify Navigation Forms, set startup options, split a database, configure security and multi-user environments, automate processes with VBA (Visual Basic for Applications), convert macros to VBA, and use Table Events. Module 1: Improving the Structure of a Database Using the Table Analyzer Wizard 00:09:00 Append Querying to Normalize a Table 00:10:00 Creating a Junction Table 00:06:00 Module 2: Maintaining a Database Backup Up a Database 00:03:00 Using the Compact and Repair Database Tool 00:03:00 Using the Object Dependencies Tool 00:03:00 Using the Database Documenter Tool 00:02:00 Using the Analyze Performance Tool 00:02:00 Module 3: Working with Navigation Forms and Startup Options Creating a Navigation Form 00:03:00 Modifying a Navigation Form 00:05:00 Setting the Startup Options 00:03:00 Module 4: Configuring Access for Multiple Users Using the Database Splitter 00:04:00 Configuring Trusted Locations 00:03:00 Password Protecting a Database 00:04:00 Password Protecting Modules 00:02:00 Converting a Database to an ACCDE File 00:02:00 Module 5: Automating Processes with VBA Understanding VBA Basics 00:03:00 Exploring Variables and Control Flow Statements 00:10:00 Exporting a Table or Query with VBA 00:09:00 Converting a Macro to VBA 00:02:00 Module 6: Using Table Events Understanding Table Events 00:02:00 Using the Before Change Event Command 00:07:00 Using the After Update Event Command 00:04:00 Resource Resource - Access 365 Advanced 00:00:00 Final Exam Final Exam - Access 365 Advanced 00:20:00

There are a lot of challenges faced by entrepreneurs in businesses. These challenges can make or break a business. So, as a businessman or an entrepreneur, it's necessary to achieve the skills to beat these challenges and turn the odds into your favour.  This Best Business Productivity Training Course is designed to train you with the strategies and techniques that are necessary to make your business more productive. in this productivity training, you will discover specific tools, strategies and techniques to beat the challenges of your business. You'll learn about the secrets of a successful business that are followed by the great leaders and managers of the business world.  What you'll learn Specific Tools, Strategies & Techniques That Will Make You & Your Staff FAR More Productive Multiple Strategies For Boosting Employee Performance How To Quickly Take Your Company Or Division To The Next Level How To Get The Best Results Out Of All Your Employees How To Use Teams To Create Amazing Results And Profits How To Plan & Prioritize Effectively Tools Strategies & Techniques That Will Help Your Employees Work At Their Highest Level How To Plan & Prioritize Effectively Who is this Course for? This course a perfect fit for anyone who is interested in learning the best business strategies including:  Leaders Managers HRs CEOs Business Owners Directors Requirements Basic business knowledge. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.  Introduction Prof. Paul Course Intro FREE 00:03:00 Productivity Training Productivity Part 1 FREE 00:12:00 Productivity Part 2 00:12:00 Productivity Part 3 00:13:00 Project Management Training Project Management Part 1 00:15:00 Project Management Part 2 00:17:00 Teamwork Training Teamwork - Part 1 00:12:00 Teamwork - Part 2 00:12:00 Teamwork - Part 3 00:13:00 Communication Training Communication - Part 1 00:17:00 Communication - Part 2 00:18:00

Description: So what is information management technology? These are computer systems that provide information many organizations require to manage their business efficiently and effectively. In this course, you will learn how to merge information technology and business together in order to obtain the best performance for your future job or your own business. You will also be introduced to the tools that help you set up your business the right way. So if you are into the business field, we strongly recommend that you need to take this course to improve your IT skills for the development of your business. Who is the course for? Individuals who want to start-up small business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: With this diploma qualification, individuals can enroll in a business and management degree or with skills at this level they could move into middle-level management or really ramp up the management of their own business. IT for Small Business Diploma Basics of the Information Technology 01:00:00 Introduction: Why I.T.? 01:00:00 I.T. - A Primer 01:00:00 Getting Started 01:00:00 Getting Set Up 01:00:00 Taking It On The Road 01:00:00 An Short I.T. Glossary 01:00:00 Mock Exam Mock Exam-IT for Small Business Diploma 00:20:00 Final Exam Final Exam-IT for Small Business Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Operational Officer Training Course is designed to equip aspiring and current operational professionals with the essential knowledge and skills to manage and optimise organisational processes effectively. Covering a broad range of topics from project management and supply chain oversight to risk management and talent development, this course offers a thorough exploration of the core functions that drive successful operations. Each module is carefully crafted to enhance understanding of critical areas such as planning, procurement, communication, and quality management, ensuring learners develop a well-rounded perspective on operational leadership. Delivered entirely online, this course offers flexibility and convenience without compromising on depth or quality. Whether you are looking to refine your approach to performance management or sharpen your negotiation and conflict resolution techniques, the curriculum supports professional growth in a structured and engaging format. With a focus on strategic thinking and efficient execution, this training helps operational officers confidently navigate complex business environments and contribute meaningfully to their organisation’s success. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operational Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operational Officer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included