8786 Courses delivered Online

Virtual Agile Teams: Virtual In-House Training Agile teams are a must in this world of intense competition, marketing demands, and changing expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed, with suppliers and clients actively engaged in joint projects. Agile Teams now work across geographical, organizational, and cultural boundaries to deliver solutions and services to global users. Distance and differences may amplify the effect of issues and factors that are relatively straightforward for co-located Agile teams. This workshop delivers practical concepts and techniques that participants will start using immediately with their virtual Agile teams. The goal of the course is to enable you to successfully execute your preferred Agile or Scrum methods in a virtual project team environment. What you will Learn At the end of this program, you will be able to: Explain the characteristics of a virtual team and how they differ from a co-located team Build an effective virtual Agile team using a Team Charter approach Develop Release Plans, including prioritizing user stories, with a virtual Agile Team Construct a Sprint plan, including effective user story estimates, virtually Execute a Sprint, including essential Agile or Scrum ceremonies, virtually Conduct effective virtual meetings in an environment supportive of Agile and Scrum methods Foundation Concepts Agile Mindset and Values Agile Benefits and Methods Scrum Overview Co-located vs. Virtual Teams Forming Virtual Agile Teams Exploring Virtual Leadership Focusing on Virtual Agile Leaders Developing a Virtual Agile Team Charter Meeting Team Challenges in a Virtual Environment Planning Releases with a Virtual Agile Team Planning releases overview Estimating user stories Prioritizing user stories Setting release parameters Getting consensus on the release plan Planning a Sprint for a Virtual Project Sprint Planning Overview Confirming Sprint Scope with Virtual Agile Teams Developing a Sprint Delivery Plan for Virtual Agile Teams Running a Sprint in a Virtual Environment Self-organizing a Sprint for a Virtual Agile Team Using Scrum tools in a Virtual Environment Conducting End of Sprint Meetings in a Virtual Environment Iterating as a Virtual Agile Team Creating an Environment for Success Piloting a virtual Agile team Creating an Agile-friendly virtual environment

Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Project Leadership Skills: Virtual In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

In a world where e-commerce and digital influence are soaring, 'Make a WordPress WooCommerce Amazon Affiliate Store' offers an exciting journey into the heart of the online business. Imagine navigating the digital marketplace with the agility of an expert, transforming your entrepreneurial dreams into tangible successes. This course is your gateway, unfolding a tapestry of knowledge from site creation to mastery in affiliate marketing. Picture yourself as an architect of a lucrative online store, where each module serves as a foundational block, guiding you through the intricacies of establishing a flourishing Amazon affiliate store. Through this course, you're not just learning; you're crafting a digital empire. Embark on this educational odyssey that begins with the basics of site setup and tools, easing you into the digital realm. As you progress, the course unveils the secrets of niche selection and delves into the comparative study of Amazon plugins. Your learning path will be adorned with practical insights into site conversions, SEO, and effective social media strategies. Picture yourself mastering the art of blogging, paid advertising, and leveraging email marketing to captivate your audience. The course culminates in advanced concepts like phasing into eCommerce beyond Amazon affiliation and even flipping your site for profit. This curriculum is designed to inform and transform you into a savvy digital entrepreneur. With each module, you'll be stepping closer to becoming a connoisseur of the digital marketplace. From understanding the nuances of using Prosociate for site setup to harnessing the power of virtual assistants for scaling your business, the course equips you with indispensable skills in today's digital age. Get ready to transform your aspirations into achievements, as this course is a beacon for those aspiring to dominate the online affiliate marketing world. Learning Outcomes Acquire expertise in establishing and managing a WordPress WooCommerce Amazon Affiliate Store. Develop proficiency in niche identification and site conversion optimisation. Gain adeptness in SEO techniques and social media promotion strategies. Learn to utilise blogging effectively, paid advertising, and email marketing for business growth. Master the skills of eCommerce expansion, site flipping, and affiliate opportunities beyond Amazon. Why buy this Make a WordPress WooCommerce Amazon Affiliate Store? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Make a WordPress WooCommerce Amazon Affiliate Store there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to create and monetise their own online affiliate store. Entrepreneurs seeking to enhance their digital marketing and e-commerce skills. Bloggers and content creators aiming to diversify their income streams through affiliate marketing. Digital marketers looking to broaden their expertise in SEO and social media strategies. Anyone interested in learning about online business, site management, and affiliate marketing opportunities. Prerequisites This Make a WordPress WooCommerce Amazon Affiliate Store does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Make a WordPress WooCommerce Amazon Affiliate Store was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Affiliate Marketer: £25,000 - £45,000 Per Annum Digital Marketing Specialist: £30,000 - £50,000 Per Annum SEO Consultant: £35,000 - £55,000 Per Annum E-commerce Manager: £40,000 - £60,000 Per Annum Content Strategist: £32,000 - £52,000 Per Annum Virtual Assistant Manager: £28,000 - £48,000 Per Annum Course Curriculum Module 01: Introduction Introduction To The Course 00:03:00 Expectations for Cost of Tools and Resources To Build Your Store 00:05:00 Focus & Mindset 00:04:00 Setting Goals 00:02:00 Module 02: Recommended Site Setup & Tools Learning about WordPress 00:01:00 Becoming an Amazon Affiliate 00:01:00 Organization With Evernote & Google Drive1 00:06:00 Module 03: Niche Selection Choosing Your Niche 00:04:00 Keyword Research 00:05:00 Using the Google Keyword Tool 00:07:00 Module 04: Amazon Plugin Comparison WordPress WooCommerce & Prosociate 00:04:00 Introduction to Fresh Store Builder 00:04:00 Module 05: Site Setup (Using Prosociate) Selecting a WooCommerce Theme 00:06:00 Setting Up Google Analytics & Webmaster Tools 00:05:00 Creating Important Content Pages - Contact, About, Privacy Policy & More 00:05:00 Manually Adding Products To Your Store 00:09:00 How To Add Products With Prosociate 00:13:00 Module 06: Site Conversions Essential WordPress Plugins for Your Site 00:10:00 Links to WordPress Plugins 00:05:00 Designing Your Site The Right Way 00:08:00 Optimizing Your Site For Maximum Conversions 00:07:00 Getting Advice From Experts 00:06:00 Module 07: SEO On-Page SEO 00:07:00 Off-Page SEO 00:06:00 Module 08: Social Media Promotion Introduction to Social Media 00:03:00 How to Utilize Pinterest Traffic? 00:11:00 How To Utilize Wanelo Traffic 00:05:00 Staying Consistent With Social Media On Your Cell Phone 00:02:00 Module 09: Paid Advertising, Blogging & Promotion Buying Paid Traffic with BuySellAds 00:04:00 Using Interviews To Get Traffic & Free Backlinks 00:11:00 Blogging With Your eCommerce Store 00:05:00 Module 10: Outsourcing Help & Hiring Virtual Assistants Outsourcing and Hiring on oDesk (Now UpWork) 00:10:00 Finding Friends and Family To Help With Your Store 00:05:00 Module 11: Email Marketing Starting Out With Email Marketing 00:05:00 Module 12: Beyond Being Just an Amazon Affiliate - Phasing Into eCommerce Dropshipping Product & Buying Wholesale 00:08:00 Finding Brands On Other Competitor Sites 00:03:00 Getting Organized by Finding Suppliers & Making Smart Purchases 00:07:00 Dropshipping T-Shirts with Printful 00:06:00 Installing an SSL Certificate & Why You Need One 00:02:00 The Free Amazon Payments Plugin for WooCommerce 00:03:00 Registering a Business LLC with LegalZoom 00:03:00 What is Amazon FBA? 00:05:00 My Amazon Fulfillment Process & My Mini Warehouse 00:04:00 Using FBA Multi-Channel Fulfillment To Sell on eBay and Your Own Site 00:07:00 Module 13: Flipping Your Site for Profit Selling Your Site On An Auction Site 00:07:00 Module 14: Becoming an Etsy Affiliate Checking out the Etsy Affiliate Program 00:02:00 An Example Etsy Affiliate Product On My Store 00:04:00 Etsy Affiliate Dashboard in Affiliate Window 00:03:00 Assignment Assignment - Make a WordPress WooCommerce Amazon Affiliate Store 00:00:00

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Step confidently into the healthcare sector with the Phlebotomy (Venepuncture) Mini Bundle, perfectly crafted for those seeking roles in clinical environments. Whether you’re aiming to become a certified Phlebotomy technician, support Nursing teams, or enhance patient outcomes, this bundle prioritizes the skills employers demand. With a strong focus on Phlebotomy, Nursing, Communication Skills, Public Health, and Stress Management, this bundle equips you to thrive in fast-paced healthcare settings while making you highly hireable. Description Employers in healthcare look for candidates who excel in Phlebotomy and Nursing, and this bundle is designed to boost your credentials in both areas. Phlebotomy specialists are critical in diagnostic and treatment processes, working closely with Nursing staff to ensure patient care is seamless. Mastering Phlebotomy places you at the forefront of clinical support roles. In healthcare, your ability to communicate clearly is vital. That’s why Communication Skills are integral here. Exceptional Communication Skills not only enhance patient comfort but also improve teamwork with Nursing professionals and other healthcare workers. Strong Communication Skills are consistently highlighted in job descriptions across hospitals and clinics. Understanding broader health issues through Public Health knowledge adds another layer of job-readiness. The healthcare industry values professionals with Public Health insight, helping you contribute to community wellness initiatives and workplace safety programs. Stressful situations are common in healthcare, making Stress Management a must-have skill. Employers want candidates who demonstrate resilience and the ability to maintain composure. Stress Management techniques improve your workplace performance and job satisfaction. This bundle’s comprehensive approach, weaving Phlebotomy, Nursing, Communication Skills, Public Health, and Stress Management, ensures you’re prepared for rewarding, in-demand roles. FAQ Q: Who benefits most from this bundle? A: Anyone pursuing roles in clinical environments involving Phlebotomy, supporting Nursing teams, or healthcare professionals seeking to strengthen their Communication Skills, Public Health knowledge, and Stress Management techniques. Q: Can this help me get hired in hospitals or clinics? A: Yes, employers highly value expertise in Phlebotomy, Nursing, Communication Skills, Public Health, and Stress Management — all included here. Q: Is this bundle suitable for career changers? A: Absolutely. The focus on core healthcare and interpersonal skills makes it ideal for newcomers.

As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help.  Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping.  Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help.  Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping.  Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help.  Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping.  Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help.  Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping.  Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help.  Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping.  Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help.  Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping.  Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.