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Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Overview The Criminal Intelligence Certificate and Forensic Science Diploma course offers comprehensive training in criminal intelligence analysis, forensic science, money laundering, anti-money laundering regulations, risk-based approaches, customer due diligence, suspicious conduct, criminal psychology, research methods in crime analysis, counterterrorism, technology in criminal intelligence analysis, and the criminal justice system in England and Wales. Participants will gain knowledge and skills in both criminal intelligence analysis and forensic science. Learning Outcomes: Understand the concept of money laundering and its implications in financial crimes. Gain knowledge of the Proceeds of Crime Act 2002 and its role in combating money laundering. Explore the development of anti-money laundering regulation and its impact on financial institutions. Understand the responsibilities of the Money Laundering Reporting Office in detecting and reporting suspicious transactions. Learn about the risk-based approach in anti-money laundering efforts and its application in identifying and managing risks. Develop skills in conducting customer due diligence to assess the integrity and credibility of individuals and organizations. Identify suspicious conduct and transactions that may be indicative of money laundering activities. Gain an understanding of criminal intelligence analysis and its methodologies for analyzing crime data and trends. Develop the skills and competencies required to perform effective criminal intelligence analysis. Explore the fundamentals of criminal psychology and its relevance in understanding criminal behavior and motivations. Learn research methods specific to crime analysis and utilize them to gather and analyze relevant data. Understand the intersection of counterterrorism efforts and criminal intelligence analysis in the context of national security. Explore the role of technology in criminal intelligence analysis and its practical applications in data gathering and analysis. Gain insights into the criminal justice system in England and Wales and its implications for intelligence analysis and forensic science. Why buy this Criminal Intelligence Certificate and Forensic Science Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Criminal Intelligence Certificate and Forensic Science Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Criminal Intelligence Certificate and Forensic Science Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Criminal Intelligence Certificate and Forensic Science Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Criminal Intelligence Certificate and Forensic Science Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminal Intelligence Certificate and Forensic Science Diploma Introduction to Money Laundering 00:15:00 Proceeds of Crime Act 2002 00:17:00 Development of Anti-Money Laundering Regulation 00:18:00 Responsibility of the Money Laundering Reporting Office 00:18:00 Risk-based Approach 00:20:00 Customer Due Diligence 00:21:00 Suspicious Conduct and Transactions 00:20:00 Module 08: Criminal Intelligence Analysis 00:17:00 Module 09: Criminal Intelligence Analyst - Skills and Competencies 00:17:00 Module 10: Understanding Criminal Psychology 00:37:00 Module 11: Research Methods in Crime Analysis 00:28:00 Module 12: Counterterrorism and Criminal Intelligence Analysis 00:18:00 Module 13: Technology in Criminal Intelligence Analysis 00:19:00 Module 14: The Criminal Justice System in England and Wales 00:19:00

In a trade where precision, compliance, and technical fluency matter, the Vehicle Technician Mini Bundle is built to get you hired. This career-focused bundle includes Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing—an ideal blend for technician roles across garages, service centres, and regulated engineering workshops. Employers today want more than hands-on skill. They want documentation, regulation awareness, and adaptability. This bundle brings all of that together—Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing—in one efficient training route. Description Being a vehicle technician isn’t just about repair—it's about responsibility. The Vehicle Technician Mini Bundle empowers you to showcase not only your mechanical skills in Car Maintenance and Bike Maintenance, but also your safety and regulatory fluency through PUWER and Electrician training. Pair that with professional Report Writing, and you have a complete profile that speaks volumes to employers. Whether you're servicing standard vehicles or specialised electrical units, Car Maintenance and Bike Maintenance give you technical depth. PUWER proves you’re safety-aware, and Electrician qualifications give you access to hybrid and electric system work. Add Report Writing, and you're ready to document, communicate, and escalate professionally. No more guesswork on what to train in. Choose the Vehicle Technician Mini Bundle and check off every requirement hiring managers look for: Car Maintenance, Bike Maintenance, PUWER, Electrician, Report Writing—all in one. FAQ Q: What industries can I apply to with this bundle? A: Automotive repair, vehicle engineering, regulated workshops, and service centres needing Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing skills. Q: Why is PUWER included? A: PUWER ensures you're legally compliant for operating and maintaining equipment—crucial in technician roles. Q: Can I work on hybrid or electric vehicles with this? A: Yes. Electrician training adds credibility when working with modern systems alongside Car Maintenance. Q: Why is Report Writing necessary for a technician? A: Report Writing shows you can professionally document diagnostics, safety checks, and repair logs—critical in regulated environments. Q: Will this bundle help me secure interviews faster? A: Absolutely. Employers actively seek candidates with Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing credentials. Q: Is this more affordable than standalone courses? A: Yes. This bundle offers all five—Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing—at unmatched value.

Learning Outcomes Understand the core principles of the Thai massage therapy Get a step-by-step guideline on how to perform Thai massage Develop the skills to perform Lomi Lomi massage Familiarise yourself with the essentials of Shiatsu techniques Enhance your knowledge and understanding of the massage sequence Description As a massage therapist, you can earn up to £58,000 per year in the UK. However, to reach that level you must have excellent massage skills. The Thai Massage Therapy course is the ideal place to develop your skills and expertise in Thai massage. This course is designed to provide you with quality training and help you boost your career. In this complete training, you will get introduced to the ins and outs of Thai massage therapy. The course will provide detailed lessons on the process of performing Thai massage. Furthermore, you will be able to develop the core skills required for Lomi Lomi massage. In addition, the course will educate you on the techniques of Shiatsu. You will also get the opportunity to develop a clear understanding of the massage sequence. This course will elevate your knowledge of Thai massage and uplift your resume with a CPD -accredited certificate of achievement. This certificate will increase your employability in the massage industry. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately. Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Massage Therapist Spa Owner

Unveil the mastery of fire management with our comprehensive curriculum. Understand the intricacies of fire dynamics and the basics of effective fire extinguishment. Safely engage in extinguisher operation and grasp pre and post-engagement protocols. Delve into the legal landscape surrounding fire extinguishers, ensuring compliance. Explore the standards and regulations vital for fire protection and prevention. Assess fire extinguisher risks adeptly, enhancing safety proficiency. Elevate your expertise and safeguard against fire hazards with our course. Key Features: CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance This curriculum covers fundamental aspects of fire management, spanning understanding fire dynamics, basics of fire extinguishers, safe handling protocols, pre and post-engagement actions, legal frameworks, standards compliance, and risk assessments. Participants will delve into the science behind fires, learn how to effectively operate extinguishers, adhere to safety measures, navigate legal requirements, ensure standards compliance, and conduct thorough risk assessments. The comprehensive nature of this curriculum equips individuals with the knowledge and skills necessary to mitigate fire hazards effectively and safeguard against potential risks in various settings. Course Curriculum Fire Extinguisher Technician Module 01: Understanding Fire Module 02: Basics of Fire Extinguishers Module 03: Using Fire Extinguishers Safely Module 04: Pre and Post Engagement Action Module 05: Laws Regarding Fire Extinguisher Module 06: Standards on Fire Protection and Prevention Module 07: Risk Assessment of Fire Extinguisher Learning Outcomes: Comprehend fire dynamics for effective extinguishing strategies. Master safe handling and operation of fire extinguishers. Implement pre and post-engagement actions with precision. Navigate legal frameworks governing fire extinguisher usage. Adhere to standards ensuring optimal fire protection. Conduct thorough risk assessments for efficient fire safety measures. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? School staff members responsible for fire safety. Facilities managers seeking to enhance fire management skills. Health and safety officers ensuring regulatory compliance. Fire safety personnel aiming to refine their expertise. Building owners and managers prioritizing fire prevention measures. Requirements Learners do not require any prior qualifications to enrol on this course. Career path Fire Safety Officer Health and Safety Manager Facilities Manager Building Inspector Fire Risk Assessor Safety Compliance Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Gas Safe Online Training Would you like to hone your Gas Safe skills? We have created a special online gas safe course for you. Achieve Gas Safe excellence with our top-notch Gas Safe course and become a certified Gas Safe expert. Our Gas Safe training equips you with vital knowledge and skills, enhancing your career and client safety. Don't let Gas Safe opportunities pass by – register for Gas Safe certification now! Special Offers of this Gas Safe Online Training Course This Gas Safe Online Training Course includes a FREE PDF Certificate. Lifetime access to this Gas Safe Online Training Course Instant access to this Gas Safe Online Training Course Get FREE Tutor Support to this Gas Safe Online Training Course Gas Safe Online Training Secure your future with our comprehensive Gas Safe course! Our Gas Safe training ensures you become a certified Gas Safe professional. Learn essential Gas Safe techniques and regulations, boost your career, and protect clients. Don't miss this Gas Safe opportunity – get Gas Safe certified now! Who is this course for? Gas Safe Online Training Gas Safe: Gas Safe is an excellent choice for anyone interested in Gas Safe. Whether you want to begin a career in Gas Safe or expand your existing expertise, Gas Safe provides the required basis. If you're interested in Gas Safe, this is your go-to course. Requirements Gas Safe Online Training To enrol in this Gas Safe: Gas Safe Course, students must fulfil the following requirements. To join in our Gas Safe: Gas Safe Course, you must have a strong command of the English language. To successfully complete our Gas Safe: Gas Safe Course, you must be vivacious and self driven. To complete our Gas Safe: Gas Safe Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Gas Safe: Gas Safe Course. Career path Gas Safe Online Training Completing Gas Safe opens up several opportunities in the Gas Safe business. Graduates of Gas Safe frequently pursue professions in related fields, armed with the information and skills obtained at Gas Safe. The knowledge learned from Gas Safe is extremely useful in a variety of professional situations.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

The Health Science: Essentials and Innovations course offers an insightful journey into the core principles shaping modern health sciences today. Designed for learners who seek to deepen their understanding of foundational health concepts alongside the latest scientific advances, this course delivers a balanced blend of knowledge that is both accessible and thought-provoking. From exploring human biology and disease mechanisms to the influence of technology on healthcare, you will gain a broad perspective that reflects current trends and future possibilities within this vital sector. This course is ideal for individuals who appreciate a thoughtful exploration of health topics presented with clarity and precision. It moves beyond mere theory by highlighting significant developments in health research and innovation, helping learners stay informed and engaged. Whether you are considering a career related to health science or simply wish to broaden your intellectual horizons, this course provides a well-rounded, digitally accessible learning experience without the need for physical attendance. Prepare to engage with content that is as enlightening as it is professionally crafted, peppered with a dash of wit to keep your curiosity alive. Key Features The Health Science: Essentials and Innovations course includes the following offers: CPD Quality Standards Accredited Health Science: Essentials and Innovations Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Health Science: Essentials and Innovations. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Health Science: Essentials and Innovations course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Introduction To Health Science Anatomy And Physiology Behavioural And Lifestyle Factors In Health Critical Thinking And Problem-Solving In Healthcare Epidemiology And Public Health Healthcare Delivery Systems Infectious Disease And Public Health Why This Online Course is Better for You: Unlike traditional classroom settings, our online Health Science: Essentials and Innovations course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Health Science: Essentials and Innovations course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Health Science: Essentials and Innovations course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future & unlock new career opportunities with our online Health Science: Essentials & Innovations course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, our Health Science course provide the expertise & certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Embark on a transformative journey with our ESOL (English to Speakers of Other Languages) course! In the UK, ESOL educators are in high demand, as 850,000+ non-English speakers seek ESOL skills. Secure your place in this dynamic field, empower ESOL learners, and shape their language futures. Enroll today for a rewarding career in ESOL education! Don't miss out on this opportunity! Join us now and make your mark in ESOL education. Learning Outcomes of this ESOL (English to Speakers of Other Languages) Course: Gain comprehensive expertise in ESOL teaching and learning. Understand the fundamentals of linguistics in the context of ESOL education. Master English pronunciation for effective ESOL instruction. Develop the skills to teach ESOL grammar and vocabulary effectively. Explore diverse language teaching methodologies specific to ESOL. Enhance ESOL students' receptive and productive skills in reading, writing, listening, and speaking. Learn to plan engaging ESOL lessons, create materials, and utilize technology for effective language teaching. Why Choose Our ESOL Course: Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Get instant access to this [Keyword] course. Learn ESOL from anywhere in the world ESOLCourse is entirely online, interactive lesson with voiceover audio Lifetime access to the Course course materials ESOLCourse comes with 24/7 tutor support *** Course Curriculum of ESOL (English to Speakers of Other Languages)*** Here is the curriculum breakdown of the ESOL course: >> ESOL Course << Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment Assessment Process of ESOL (English to Speakers of Other Languages) Once you have completed all the modules in the ESOL course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the ESOL course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Future ESOL teachers Current educators Language enthusiasts Linguistics learners Skill-seeking professionals Anyone eager to teach ESOL Requirements You will not need any prior background or expertise to enrol in this course. Career path ESOL Teacher: £25,000 - £40,000 ESOL Coordinator: £30,000 - £50,000 Language School Director: £40,000 - £70,000 Education Consultant: £35,000 - £60,000 Curriculum Developer: £30,000 - £50,000 Language Assessment Specialist: £25,000 - £45,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.