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4533 Courses delivered Online

Insurance: Insurance Broker Training

By IOMH - Institute of Mental Health

Overview The UK insurance industry is a significant player in the economy, helping people and businesses plan for the unexpected. It's a £140 billion industry that offers a variety of career paths, and insurance brokers are critical players in it. This course, "Insurance Broker Training," is designed to give you a comprehensive understanding of the insurance industry. You'll learn about the UK insurance market, various types of insurance, and essential principles that govern the industry. The course covers everything from personal and commercial lines to marine and life insurance. It also delves into important topics like underwriting and fraud prevention. This training is ideal for starting or advancing an insurance career. Whether new to the field or seeking to deepen your knowledge, this course will provide the skills and understanding needed to succeed as an insurance broker. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Insurance: Insurance Broker Training skills to help you advance your career. Acquire a comprehensive understanding of various Insurance: Insurance Broker Training topics and tips from industry experts. Learn in-demand Insurance: Insurance Broker Training skills that are in high demand among UK employers, which will help you to kickstart your career. This Insurance: Insurance Broker Training course covers everything you must know to stand against the tough competition in the Insurance: Insurance Broker Training field.  The future is truly yours to seize with this Insurance: Insurance Broker Training. Enrol today and complete the course to achieve a Insurance: Insurance Broker Training certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Insurance: Insurance Broker Training course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Insurance: Insurance Broker Training course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Insurance: Insurance Broker Training course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Insurance: Insurance Broker Training is suitable for anyone aspiring to start a career in Insurance: Insurance Broker Training; even if you are new to this and have no prior knowledge on Insurance: Insurance Broker Training, this course is going to be very easy for you to understand.  And if you are already working in the Insurance: Insurance Broker Training field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Insurance: Insurance Broker Training course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Insurance: Insurance Broker Training course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Insurance: Insurance Broker Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Insurance: Insurance Broker Training course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Insurance Agent Training Module 01: Insurance Industry 00:40:00 Module 02: The UK Insurance Industry 01:00:00 Module 03: PRINCIPLES OF INSURANCE 01:20:00 Module 04: General Insurance 00:45:00 Module 05: Personal Lines Insurance 01:20:00 Module 06: Commercial Lines Insurance 01:20:00 Module 07: Liability Insurance 01:00:00 Module 08: Marine Insurance 00:45:00 Module 09: Life Insurance 00:55:00 Module 10: Insurance Fraud 00:35:00 Module 11: Underwriting Process 00:20:00

Insurance: Insurance Broker Training
Delivered Online On Demand10 hours
£11.99

Boolean Search for Recruiters & Search Professionals

By IOMH - Institute of Mental Health

Overview This Boolean Search for Recruiters & Search Professionals course will unlock your full potential and will show you how to excel in a career in Boolean Search for Recruiters & Search Professionals. So upskill now and reach your full potential. Everything you need to get started in Boolean Search for Recruiters & Search Professionals is available in this course. Learning and progressing are the hallmarks of personal development. This Boolean Search for Recruiters & Search Professionals will quickly teach you the must-have skills needed to start in the relevant industry. In This Boolean Search for Recruiters & Search Professionals Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Boolean Search for Recruiters & Search Professionals skills to help you advance your career. Acquire a comprehensive understanding of various Boolean Search for Recruiters & Search Professionals topics and tips from industry experts. Learn in-demand Boolean Search for Recruiters & Search Professionals skills that are in high demand among UK employers, which will help you to kickstart your career. This Boolean Search for Recruiters & Search Professionals course covers everything you must know to stand against the tough competition in the Boolean Search for Recruiters & Search Professionals field.  The future is truly yours to seize with this Boolean Search for Recruiters & Search Professionals. Enrol today and complete the course to achieve a Boolean Search for Recruiters & Search Professionals certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Boolean Search for Recruiters & Search Professionals course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Boolean Search for Recruiters & Search Professionals course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Boolean Search for Recruiters & Search Professionals course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Boolean Search for Recruiters & Search Professionals is suitable for anyone aspiring to start a career in Boolean Search for Recruiters & Search Professionals; even if you are new to this and have no prior knowledge on Boolean Search for Recruiters & Search Professionals, this course is going to be very easy for you to understand.  And if you are already working in the Boolean Search for Recruiters & Search Professionals field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Boolean Search for Recruiters & Search Professionals course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Boolean Search for Recruiters & Search Professionals course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Boolean Search for Recruiters & Search Professionals course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Boolean Search for Recruiters & Search Professionals course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Boolean Search for Recruiters & Search Professionals Module 01: Introduction 00:09:00 Module 02: Boolean Search Operators 00:04:00 Module 03: Boolean Search on Google Using Advanced Search 00:07:00 Module 04: Creating Boolean From a Job PHP Developer 00:11:00 Module 05: Advance Operators & Boolean Generators Online 00:12:00

Boolean Search for Recruiters & Search Professionals
Delivered Online On Demand43 minutes
£11.99

Data Center Training Essentials: Power & Electrical

By IOMH - Institute of Mental Health

Overview This Data Center Training Essentials: Power & Electrical course will unlock your full potential and will show you how to excel in a career in Data Center Training Essentials: Power & Electrical. So upskill now and reach your full potential. Everything you need to get started in Data Center Training Essentials: Power & Electrical is available in this course. Learning and progressing are the hallmarks of personal development. This Data Center Training Essentials: Power & Electrical will quickly teach you the must-have skills needed to start in the relevant industry. In This Data Center Training Essentials: Power & Electrical Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Data Center Training Essentials: Power & Electrical skills to help you advance your career. Acquire a comprehensive understanding of various Data Center Training Essentials: Power & Electrical topics and tips from industry experts. Learn in-demand Data Center Training Essentials: Power & Electrical skills that are in high demand among UK employers, which will help you to kickstart your career. This Data Center Training Essentials: Power & Electrical course covers everything you must know to stand against the tough competition in the Data Center Training Essentials: Power & Electrical field.  The future is truly yours to seize with this Data Center Training Essentials: Power & Electrical. Enrol today and complete the course to achieve a Data Center Training Essentials: Power & Electrical certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Data Center Training Essentials: Power & Electrical course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Data Center Training Essentials: Power & Electrical course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Data Center Training Essentials: Power & Electrical course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Data Center Training Essentials: Power & Electrical is suitable for anyone aspiring to start a career in Data Center Training Essentials: Power & Electrical; even if you are new to this and have no prior knowledge on Data Center Training Essentials: Power & Electrical, this course is going to be very easy for you to understand.  And if you are already working in the Data Center Training Essentials: Power & Electrical field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Data Center Training Essentials: Power & Electrical course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Data Center Training Essentials: Power & Electrical course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Data Center Training Essentials: Power & Electrical course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Data Center Training Essentials: Power & Electrical course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Data Center Training Essentials: Power & Electrical Course Promo 00:03:00 Module 01: Introduction to Data Center 01:04:00 Module 02: Data Center: Voltage and Components 01:26:00 Module 03: Data Center: UPS Systems 00:48:00 Module 04: Data Center: Power Distribution Units 00:53:00 Module 05: Data Center: Conductor, Conduits and Breakers 00:55:00

Data Center Training Essentials: Power & Electrical
Delivered Online On Demand5 hours 9 minutes
£11.99

Construction Management

By IOMH - Institute of Mental Health

Join our Construction Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Construction Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Construction Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Construction Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Construction Management course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Construction Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Construction Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Construction Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Construction Management Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management 00:19:00 Module 06: Planning and Management of Equipment 00:32:00 Module 07: Construction Materials Management 00:22:00 Module 08: Vendor Analysis in Construction Management 00:24:00 Module 09: Construction Procurement 00:18:00 Module 10: Stock Control 00:22:00 Module 11: Supply Chain Management 00:21:00 Module 12: The Main Participators 00:21:00 Module 13: Quality Assurance and Customer Care 00:21:00 Module 14: Legal Aspects of Contracting 00:19:00 Module 15: Human Resources Management 00:22:00 Module 16: Risk and Value Management 00:21:00 Module 17: Communications, Information and Documentation of Construction 00:24:00 Module 18: Health and Safety in Construction Management 00:24:00 Assignment Assignment - Construction Management 00:00:00

Construction Management
Delivered Online On Demand6 hours 43 minutes
£11.99

Overview This Interview Skills course will unlock your full potential and will show you how to excel in a career in Interview Skills. So upskill now and reach your full potential. Everything you need to get started in Interview Skills is available in this course. Learning and progressing are the hallmarks of personal development. This Interview Skills will quickly teach you the must-have skills needed to start in the relevant industry. In This Interview Skills Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Interview Skills to help you advance your career. Acquire a comprehensive understanding of various Interview Skills topics and tips from industry experts. Learn in-demand Interview Skills that are in high demand among UK employers, which will help you to kickstart your career. This Interview Skills course covers everything you must know to stand against the tough competition in the Interview Skills field.  The future is truly yours to seize with this Interview Skills. Enrol today and complete the course to achieve a Interview Skills certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Interview Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Interview Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Interview Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Interview Skills is suitable for anyone aspiring to start a career in Interview Skills; even if you are new to this and have no prior knowledge on Interview Skills, this course is going to be very easy for you to understand.  And if you are already working in the Interview Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Interview Skills course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Interview Skills course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Interview Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Interview Skills course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction Introduction 00:02:00 Module 02: The Warm Up Tell me about yourself 00:02:00 Why do you want to join this organisation ? 00:03:00 What are your Strengths? 00:02:00 What are your Weaknesses ? 00:02:00 Module 03: The Core Why You ? 00:02:00 Where do you see yourself in 5 Years? 00:02:00 Why did you leave your previous employer? 00:01:00 Share about a past conflict & how did you resolve it? 00:02:00 Module 04: Let's Talk about Money Past Salary & Expectations? 00:02:00 People's Perception about You ? 00:02:00 Do You have Any Questions? 00:01:00 The Outcome 00:02:00 Module 05: General Instructions General Instructions 00:04:00

Interview Skills
Delivered Online On Demand29 minutes
£11.99

Forensic Engineering Investigator

By IOMH - Institute of Mental Health

Overview of Forensic Engineering Investigator Join our Forensic Engineering Investigator course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Forensic Engineering Investigator course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Forensic Engineering Investigator course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Forensic Engineering Investigator Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Forensic Engineering Investigator. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Forensic Engineering Investigator course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Forensic Engineering Investigator is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Forensic Engineering Investigator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Forensic Engineering Investigator Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Brief Overview Introduction and Definition of Forensic Engineering 00:01:00 Components of Forensic Engineering 00:03:00 Application of Forensic Engineering 00:02:00 Unit 02: Standard Operating Procedure & Various Stages of an Engineering Product SOP 00:03:00 Stages of Engineering Product - Stage I 00:03:00 Stage - II 00:01:00 Stage - III and IV 00:02:00 Unit 03: Steps in Forensic Engineering Investigation Various Steps in Forensic Engineering 00:06:00 Unit 04: Contemporary Methods and techniques used in Forensic Engineering investigation Methods Used 00:11:00 Unit 05: Report Writing and Case Studies Report Writing 00:05:00 Real Case Study 00:03:00 Unit 06: Resources and Reference Materials Reference materials & Bonus 00:00:00 Thank you! 00:01:00

Forensic Engineering Investigator
Delivered Online On Demand41 minutes
£11.99

Overview This Line Management course will unlock your full potential and will show you how to excel in a career in Line Management. So upskill now and reach your full potential. Everything you need to get started in Line Management is available in this course. Learning and progressing are the hallmarks of personal development. This Line Management will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Line Management course covers everything you must know to stand against the tough competition in the Line Management field.  The future is truly yours to seize with this Line Management. Enrol today and complete the course to achieve a Line Management certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Line Management course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Line Management course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Line Management course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Line Management is suitable for anyone aspiring to start a career in Line Management; even if you are new to this and have no prior knowledge on Line Management, this course is going to be very easy for you to understand.  And if you are already working in the Line Management field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Line Management course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Line Management course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Line Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Line Management course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 02: Talent Management Talent Management 00:20:00 Module 03: Communication Skills Communication Skills 00:26:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Conflict Management Conflict Management 00:17:00 Module 08: Stress Management Stress Management 00:19:00 Module 09: Time Management Time Management 00:40:00 Module 10: Business Environment Business Environment 00:19:00 Module 11: Ensuring Health and safety at the Workplace Ensuring Health and safety at the Workplace 00:19:00 Assignment Assignment - Line Management 00:00:00

Line Management
Delivered Online On Demand4 hours 7 minutes
£11.99

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

🧠 Neuroscience, the Brain, and Clinical Hypnotherapy Masterclass M5

5.0(22)

By The Northern College Of Clinical Hypnotherapy

Transform your hypnotherapy practice by uncovering the science behind the mind! Join this dynamic masterclass to explore how neuroscience can enhance your understanding of the brain and elevate your therapeutic skills.

🧠 Neuroscience, the Brain, and Clinical Hypnotherapy Masterclass M5
Delivered Online On Demand1 hour
£25

Free Work Life Discovery Coaching Workshop

By Women to Work

A practical and inspiring women’s development coaching workshop giving you time to reflect and focus on yourself and what’s important to you.

Free Work Life Discovery Coaching Workshop
Delivered OnlineJoin Waitlist
FREE