5978 Courses delivered Online

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

Overview Are you ready to develop your career to the next level? Interested to kickstart a rewarding career as a warehouse manager? This Warehouse course is ideal for ambitious candidates just like you who are looking to reach the very top of their career ladder! You'll learn the functions and objectives of warehousing operations, get to know the different types of warehouses and master the art of effective warehouse management. No need for prior experience or professional background. It's high time to consider a career in warehouse management! How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Warehouse. It is available to all students, of all academic backgrounds. Requirements Our Warehouse is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 19 lectures • 07:45:00 total length •Fundamentals of Warehouse Management: 00:30:00 •Warehousing: Function, Benefits and Types of Warehousing: 00:30:00 •Core Functions Of A Warehouse Management System: 00:15:00 •Challenges Of Warehouse Management: 00:30:00 •Technology In The Warehouse: 00:45:00 •Supply Chain Management Concepts: 00:30:00 •Warehouse Management Technologies to Adopt: 00:15:00 •Order Picking in the Warehouse: 00:15:00 •Managing Warehouse Inventory: 00:15:00 •Organize the Storage of Inventory in a Warehouse: 00:15:00 •Inventory Management Techniques: 00:30:00 •Inventory Control Flow of Processing: 01:00:00 •Logistics and Supply Chain In A Warehouse: 00:30:00 •Inventory Classification In The Warehouse: 00:15:00 •The Role Of Human Resource management In A Warehouse: 00:30:00 •Warehouse Safety: 00:30:00 •Warehouse Cost Management: 00:15:00 •Improve Warehouse Efficiency and Reduce Costs: 00:15:00 •Assignment - Warehouse Management Training Level 5: 00:00:00

Overview Help clients and customers reach their optimum weight safely and become an expert in nutrition and healthy diets. The course is designed to give you an acute understanding of responsible weight management techniques, and the healthy dietary procedures that should be adopted to accommodate them. You will be taught how to recognise the unique requirements of each individual and motivate them to follow tailored diets and lifestyle changes. The contents provide everything you need to start an exciting career as a Nutritionist. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Advanced Diploma in Nutrition and Ketogenic Diet. It is available to all students, of all academic backgrounds. Requirements Our Advanced Diploma in Nutrition and Ketogenic Diet is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 15 lectures • 04:07:00 total length •Module 01: Introduction to Nutrition: 00:14:00 •Module 02: Nutrients for Life - Macronutrients: 00:17:00 •Module 03: Nutrients for Life - Micronutrients: 00:18:00 •Module 04: Diet and Nutrition Related Diseases: 00:18:00 •Module 05: Eating Disorders: 00:20:00 •Module 06: Healthy Dieting: 00:17:00 •Module 07: Diet and Nutrition Related Diseases: 00:18:00 •Module 08: Use of Nutrition in Different Illnesses/Diseases: 00:20:00 •Module 09: Nutrition Requirements from Pregnancy to Teenage: 00:16:00 •Module 10: Nutrition Requirements for Adults and Various Groups: 00:17:00 •Module 11: Weight Control Management: 00:13:00 •Module 12: Weight Loss Management: 00:16:00 •Module 13: Basics of Ketogenic Diet: 00:24:00 •Module 14: The Role of Nutritionist: 00:19:00 •Assignment - Advanced Diploma in Nutrition and Ketogenic Diet: 00:00:00

Overview Two skills which are vital to an administration specialist are Touch Typing and Shorthand. Master these abilities and stand out in any organisation. This popular Touch Typing Essential Skills Level 3 course will teach you the techniques that make these two essential abilities achievable and boost your CV's contents. Both Touch Typing (Keyboard) and Shorthand (Writing) allow an individual to increase the accuracy and productivity of the work they produce. When you pass this certified course and assessments, you will be able to set yourself up for numerous career opportunities. From journalist to a stenographer, and from Personal Assistant to Bookkeeper, all career paths will be possible. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Touch Typing Essential Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our Touch Typing Essential Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 01:00:00 total length •Module 01: Getting Started: 00:05:00 •Module 02: DRILL 1 The home keys: 00:05:00 •Module 03: DRILL 2 e and i, g and h: 00:05:00 •Module 04: DRILL 3 o and n, shift keys and t: 00:05:00 •Module 05: DRILL 4 extra practice . and y: 00:05:00 •Module 06: DRILL 5 , and w: 00:05:00 •Module 07: DRILL 6 m and u: 00:05:00 •Module 08: DRILL 7 v and x: 00:05:00 •Module 09: DRILL 8 sentence drills: 00:05:00 •Module 10: DRILL 9 figures: 00:05:00 •Module 11: DRILL 10 alphabetical paragraphs: 00:05:00 •Module 12: Recap: 00:05:00

Overview Enrol in our Transport and Logistics Management Level 3 today and build the necessary skills, knowledge and experience to transform your career. The Transport and Logistics Management Level 3 could enhance your continuing professional development thus propelling you more towards your dream job. This Transport and Logistics Management Level 3 could be your key, if you are interested in a long term career in the field of Transport and Logistics Management Level 3. This Transport and Logistics Management Level 3 course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Transport and Logistics Management Level 3. This Transport and Logistics Management Level 3 aims to accompany you through your journey to help you become a master of Transport and Logistics Management Level 3. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Transport and Logistics Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Transport and Logistics Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 02:30:00 total length •Module 01: An Introduction to Successful Transport Management: 00:20:00 •Module 02: The UK's Travel Infrastructure - Road and Rail: 00:10:00 •Module 03: Road Freight and Transport Management: 00:30:00 •Module 04: Passenger Road Transport and its Management: 00:30:00 •Module 05: Rail and Transport Management: 00:15:00 •Module 06: Transport Management for Ports and Inland Waters: 00:15:00 •Module 07: Transport Management for Airlines: 00:10:00 •Module 08: Trends, Challenges and Best Practice in Transport Management: 00:10:00 •Module 09: Transport Management and Health and Safety: 00:10:00

Overview This comprehensive course on Youth Mental Health will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Youth Mental Health comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Youth Mental Health. It is available to all students, of all academic backgrounds. Requirements Our Youth Mental Health is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 06:03:00 total length •Module 01: Introduction to Mental Health: 00:23:00 •Module 02: Child Psychology: 00:30:00 •Module 03: Attachment and Relationship Building in Childhood: 00:51:00 •Module 04: Impacts of Separation and Loss on Attachment: 00:29:00 •Module 05: Factors that Influence Development: 00:42:00 •Module 06: Mental Health Problems in Young and Adults: 00:16:00 •Module 07: Other Mental Health Problems in Young and Adults: 00:18:00 •Module 08: Autism, ADHD and Dyslexia in Young and Adults: 00:29:00 •Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults: 00:31:00 •Module 10: The Self Harming Behaviour: 00:20:00 •Module 11: Mental Health Treatment and Medicine: 00:21:00 •Module 12: Mental Health over Life Span and Society in the UK: 00:17:00 •Module 13: Mental Health Related Legislations in the UK: 00:36:00 •Assignment - Youth Mental Health: 00:00:00

Overview Meet your pupils' needsin the best way possible and become a qualified SENCO by joining the SENCO Training 6 in 1 Complete Bundle.This comprehensive SENCO Training 6 in 1 Complete Bundle aims to set you up with effective communication skills which is the foremost requirement of becoming a good SENCO teacher. You'll learn how to treat trauma in children while boosting their self-esteem and confidence. You will also get a comprehensive idea of child psychology and identify the different types of learning disabilities and SEN,including how they affect participation in learning.Ensure the development of every child with special needs by enrolling today! How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this SENCO Training 6 in 1 Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our SENCO Training 6 in 1 Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 06:15:00 total length •Module 1: Introduction to SENCO Training: 00:20:00 •Module 2: Statutory and Regulatory Context for SEN: 01:00:00 •Module 3: Principles and Practice of Leadership in Different Contexts: 00:45:00 •Module 4: How SEN and Disabilities Affect Pupils' Participation and Learning: 00:30:00 •Module 5: Strategies for Improving the Performance of the Pupils with SEN: 00:20:00 •Module 6: Whole-school Planning and Organisation: 00:45:00 •Module 7: Assessment: 00:20:00 •Module 8: Teamwork for SEN: Roles and Functions: 01:00:00 •Module 9: Planning for Individual Students with SEN: 00:30:00 •Module 10: Teaching and Learning in the Inclusive School: 00:45:00

Overview This comprehensive course on Solidworks Foundation Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Solidworks Foundation Training comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Solidworks Foundation Training. It is available to all students, of all academic backgrounds. Requirements Our Solidworks Foundation Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 24 lectures • 01:38:00 total length •1.1 About the Course: 00:01:00 •2.1.Overview: 00:03:00 •2.2. Applying Material: 00:08:00 •2.3. Appearance: 00:05:00 •2.4. Working with Woods: 00:05:00 •2.5. Working with Glass: 00:04:00 •2.6. Scene: 00:04:00 •3.1. Lights: 00:07:00 •3.2. Camera: 00:04:00 •4.1. Decals: 00:07:00 •4.2. Text: 00:05:00 •5.1.Options: 00:04:00 •5.2. Rendering Panel: 00:03:00 •5.3. Schedule Rendering: 00:02:00 •6.1. Creating Motion Study: 00:02:00 •6.2. Animation Wizard: 00:08:00 •6.3. Applying Motors: 00:04:00 •6.4. Changing Appearance and Camera Position: 00:07:00 •6.5. Walkthrough 1: 00:09:00 •6.6. Walkthrough 2: 00:06:00 •7.1. Task 1: 00:00:00 •7.2. Task 2: 00:00:00 •7.3. Task 3: 00:00:00 •Resources - Solidworks Foundation Training: 00:00:00

Overview This comprehensive course on Using Zoom Meeting Effectively will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Using Zoom Meeting Effectively comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Using Zoom Meeting Effectively. It is available to all students, of all academic backgrounds. Requirements Our Using Zoom Meeting Effectively is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 00:44:00 total length •Module 01: Introduction: 00:02:00 •Module 02: What is Zoom Meeting?: 00:03:00 •Module 03: Why Use Zoom?: 00:02:00 •Module 04: Tighter Security: 00:06:00 •Module 05: Create Zoom Account: 00:02:00 •Module 06: Navigating Zoom as a Participant: 00:03:00 •Module 07: Scheduling a Meeting: 00:04:00 •Module 08: Navigating Zoom as the Host: 00:07:00 •Module 09: Live on Zoom as a Participant: 00:05:00 •Module 10: Live on Zoom as a Host: 00:07:00 •Module 11: Zoom Webinar Introduction: 00:02:00 •Module 12: Closing Remarks: 00:01:00 •Assignment -Using Zoom Meeting Effectively: 00:00:00

Overview Enrol in our Veterinary Nursing today and build the necessary skills, knowledge and experience to transform your career. The Veterinary Nursing could enhance your continuing professional development thus propelling you more towards your dream job. This Veterinary Nursing could be your key if you are interested in a long term career in the field of Veterinary Nursing. This Veterinary Nursing course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Veterinary Nursing. This Veterinary Nursing aims to accompany you through your journey to help you become a master of Veterinary Nursing. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment in this Veterinary Nursing. It is available to all students, of all academic backgrounds. Requirements Our Veterinary Nursing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 19 lectures • 04:05:00 total length •Getting to Know the Kittens and Cats: 00:28:00 •Collapse & Unconsciousness: 00:12:00 •Cardiopulmonary Resuscitation: 00:21:00 •Shock: 00:11:00 •Bleeding: 00:15:00 •Bandaging: 00:27:00 •Fractures: 00:09:00 •Seizures: 00:05:00 •Choking & Drowning: 00:07:00 •Heat Stroke & Hypothermia: 00:05:00 •Burns & Scalds: 00:06:00 •Poisoning: 00:10:00 •Bites & Stings: 00:05:00 •Common Emergencies: 00:17:00 •Managing a First Aid Scenario: 00:05:00 •Pet First Aid Kit: 00:10:00 •Pet CPR: 00:12:00 •Mock Exam - Veterinary Nursing: 00:20:00 •Final Exam - Veterinary Nursing: 00:20:00