33364 Courses delivered Online

Description Golf Trainer Professional Diploma  Introducing the Golf Trainer Professional Diploma, a comprehensive online course designed to transform golf enthusiasts into skilled trainers. This all-encompassing programme provides a solid foundation in the sport, enabling learners to effectively teach and guide others on their golfing journey.  The Golf Trainer Professional Diploma covers a wide range of essential topics to ensure learners become well-rounded golf trainers. From understanding the basics of golf to advanced swing techniques, this online course equips participants with the knowledge and expertise required to excel in the world of golf training.  The course commences with an Introduction to Golf, which delves into the history, etiquette, and rules of the game. This foundational module sets the stage for learners to grasp the essential aspects of golf and appreciate its rich heritage.  Next, the Golf Equipment and Gear module provides an in-depth understanding of the various tools required for playing the sport. Participants will gain insights into selecting the right clubs, balls, and other essential equipment while ensuring that they can offer sound advice to their future clients.  Recognising the value of professional guidance, the Golf Trainer Professional Diploma includes a module on The Importance of Golf Lessons. This section emphasises the role of a golf trainer and the impact they can have on a player's progress and success.  In the Golf Fitness and Conditioning module, learners will discover how physical fitness and mental preparedness play a vital role in the sport. They will learn about exercises, stretches, and techniques to improve strength, flexibility, and stamina, ensuring optimal performance on the course.  The Golf Course Selection and Playing Partners module equips participants with the ability to choose the right course for their clients, taking into account factors such as difficulty level and location. Additionally, they will learn the importance of selecting suitable playing partners to enhance the overall golfing experience.  The Golf Swing Basics module forms the core of the Golf Trainer Professional Diploma, teaching participants the fundamental elements of a proper golf swing. They will explore grip, stance, posture, and alignment, enabling them to assist clients in developing a consistent and effective swing.  For those looking to further refine their skills, the Advanced Swing Techniques module offers a deeper understanding of complex swings and movements. Participants will learn how to analyse and improve their clients' techniques, ensuring continued progress and success on the course.  Mastering Putting is another critical aspect of the Golf Trainer Professional Diploma. This module covers various putting techniques, green reading, and the mental aspect of putting, enabling learners to teach clients the art of sinking that crucial putt.  Short Game Techniques are essential for any golfer looking to improve their overall performance. This module covers essential skills such as chipping, pitching, and lob shots, providing learners with the tools necessary to coach clients effectively in these critical aspects of the game.  Lastly, the Bunker Play and Course Management module teaches learners how to navigate challenging situations on the course, such as bunker shots and hazard management. Participants will learn how to devise strategies and tactics, ensuring their clients can successfully tackle any obstacle they encounter on the golf course.  In conclusion, the Golf Trainer Professional Diploma offers a comprehensive and engaging online learning experience for those passionate about golf and keen to share their knowledge with others. This course equips learners with the skills, techniques, and expertise necessary to become successful golf trainers and guide their clients on a rewarding journey through the world of golf.  What you will learn    1:Introduction to Golf  2:Golf Equipment and Gear  3:The Importance of Golf Lessons  4:Golf Fitness and Conditioning  5:Golf Course Selection and Playing Partners  6:The Golf Swing Basics  7:Advanced Swing Techniques  8:Mastering Putting  9:Short Game Techniques  10:Bunker Play and Course Management  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Professional Photography Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Professional Photography Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Professional Photography Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Professional Photography Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Professional Photography? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Photography there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Professional Photography course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Professional Photography does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Professional Photography was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Professional Photography is a great way for you to gain multiple skills from the comfort of your home.  

Scrum Master Exam Prep: Virtual In-House Training This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described inThe Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

This Professional Certificate Course in Risk Management and Ethical Considerations in Event Management aims to provide a comprehensive overview of crucial aspects in event planning. Participants will delve into the intricacies of risk management, ethical considerations, and legal issues, ensuring a responsible approach to event execution. The curriculum also explores current technology trends, with a special focus on virtual events, equipping participants to adapt to the evolving landscape. Additionally, the course addresses the broader impact of events on tourism destinations, guiding participants to evaluate, enhance positive impacts, and mitigate negative effects through strategic measures.After the successful completion of the course, you will be able to learn about the following: Risk management in event management. Ethical considerations in event management. Discuss legal issues in event management. Current technology trends for events management. Virtual Events. Evaluate the range of impacts that events can have on tourism destinations. Recommend measures to increase the positive impacts of events on tourism destinations Recommend measures to reduce the negative impacts of events on tourism destinations. This Professional Certificate Course in Risk Management and Ethical Considerations in Event Management aims to provide a comprehensive understanding of risk mitigation strategies and ethical practices within the event industry. Participants will delve into topics such as legal issues in event management, stay abreast of current technology trends, and explore the dynamics of virtual events. The course also addresses the intricate relationship between events and tourism destinations, guiding participants to evaluate the impacts and recommend measures to enhance positive effects while minimizing negative consequences. This Professional Certificate Course in Risk Management and Ethical Considerations in Event Management aims to provide a comprehensive understanding of risk management, focusing on identifying and mitigating potential challenges within the event industry. Participants will delve into ethical considerations inherent to event management, addressing moral dilemmas and ensuring responsible decision-making. The curriculum explores legal issues, empowering professionals to navigate the legal landscape of event planning. Additionally, the course covers current technology trends, with a specific focus on virtual events, enabling participants to adapt to the evolving landscape. Participants will also learn to evaluate the multifaceted impacts events can have on tourism destinations and develop strategic recommendations to enhance positive effects while mitigating negative impacts. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Risk Management and Ethical Considerations in Event Management Self-paced pre-recorded learning content on this topic. Risk Management And Ethical Considerations In Event Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Event Managers and Planners Risk Management Professionals Ethical Decision-Makers in Event Industry Legal Advisors for Event Management Technology and Virtual Events Enthusiasts Tourism Destination Managers Professionals Seeking Comprehensive Event Education Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Our Professional Certificate Course in Framework for Global Supply Chain Ecosystem is designed to provide participants with a comprehensive understanding of supply chain management. The course covers the nature and elements of supply chain delivery infrastructure, including mapping the ecosystem of both supply and service chains, such as the auto vertical and inbound logistics. Additionally, the course introduces the concept of GRIP analysis and its key elements, which are essential for managing and optimizing global supply chains. Through this course, participants will gain the skills and knowledge needed to develop effective strategies, mitigate risks, optimize logistics, and collaborate within the complex ecosystem of global supply chains. Our Professional Certificate Course in Framework for Global Supply Chain Ecosystem provides a comprehensive understanding of the principles and practices involved in managing global supply chains. The course is designed to equip professionals with the skills and knowledge needed to succeed in the global marketplace. After the successful completion of the course, you will be able to learn about the following, Nature of Supply Chain Delivery Infrastructure. Elements of Supply Chain Delivery Infrastructure. Mapping the Ecosystem of a Supply Chain: Auto Vertical. Mapping the Ecosystem of a Service Chain: Inbound Logistics. Concept of GRIP Analysis. Key Elements of GRIP Analysis.   Our Professional Certificate Course in Framework for Global Supply Chain Ecosystem is designed to provide participants with a comprehensive understanding of supply chain management. The course covers the nature and elements of supply chain delivery infrastructure, including mapping the ecosystem of both supply and service chains, such as the auto vertical and inbound logistics. Additionally, the course introduces the concept of GRIP analysis and its key elements, which are essential for managing and optimizing global supply chains. Through this course, participants will gain the skills and knowledge needed to develop effective strategies, mitigate risks, optimize logistics, and collaborate within the complex ecosystem of global supply chains. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Framework For Global Supply Chain Ecosystem Self-paced pre-recorded learning content on this topic. Framework For Global Supply Chain Ecosystem Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Professionals in supply chain management Managers in logistics and transportation Operations managers and coordinators Procurement and sourcing professionals Business owners and entrepreneurs Graduates seeking a career in global supply chain management Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

AgilePM® Practitioner: In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps

This workshop offers new assessors skills and strategies to conduct effective professional discussions with learners. These discussions are not only essential for accurate assessment but also contribute to a more engaging and enriching learning experience for the students. This 2.5 hour workshop is aimed at those new to assessment, or who want to improve their skills in having professional discussions with their learners. This workshop will enable you to: Know when to use professional discussions with learners Plan for professional discussions with learners Prepare learners for taking part in professional discussions Use appropriate questioning techniques to use in professional discussions Record and reference professional discussions Further Information Our professional learning workshops encourage good practice sharing, discussing experiences and sharing of resources. They are interactive and encourage participation, so please ensure you have your Zoom camera on and are in an appropriate location. Benefits Gain confidence in your ability to have professional discussions Get more out your assessment meetings with your learners Save time in your schedule through efficient planning Meet other practitioners and build your professional network

24 Hour Flash Deal **25-in-1 Dog Grooming: Professional Pet Care and Styling Mega Bundle** Dog Grooming: Professional Pet Care and Styling Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Dog Grooming: Professional Pet Care and Styling package online with Studyhub through our online learning platform. The Dog Grooming: Professional Pet Care and Styling bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Dog Grooming: Professional Pet Care and Styling course provides complete 360-degree training on Dog Grooming: Professional Pet Care and Styling. You'll get not one, not two, not three, but twenty-five Dog Grooming: Professional Pet Care and Styling courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Dog Grooming: Professional Pet Care and Styling courses are yours for as long as you want them once you enrol in this course This Dog Grooming: Professional Pet Care and Styling Bundle consists the following career oriented courses: Course 01: Basics of Dog Grooming Course 02: Dog Grooming Diploma Course 03: Setting Up Your Dog Grooming Business Course 04: Dog Cleaning Course 05: Dog Parasite Care Course 06: Dog Health Care Course 07: Dog Feeding and Raw Diet Management Course 08: Dog Leash Training: The Walk & Recall Course 09: Canine Emergency Care Diploma Course 10: Dog Nutrition Course 11: Animal Care: Dog Whispering & Pet Nutrition Course 12: Dog Behaviour Course 13: Pet Training Masterclass Course 14: Dog First Aid Course 15: Dog Breeds and Basic Anatomy Course 16: Veterinary Assistant Course 17: Veterinary Physiotherapy and Rehabilitation Programs Course 18: Veterinary Medicine Diploma Course 19: Veterinary Nursing Course 20: Veterinary Receptionist Course 21: Livestock Management Essentials: Caring for Your Animals Course 22: Animal Carer & Behaviourist Certificate Course 23: Animal Science Course 24: Animal Welfare and Ethics: Promoting Compassionate Care Course Course 25: Wildlife Rescue and Rehabilitation The Dog Grooming: Professional Pet Care and Styling course has been prepared by focusing largely on Dog Grooming: Professional Pet Care and Styling career readiness. It has been designed by our Dog Grooming: Professional Pet Care and Styling specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Dog Grooming: Professional Pet Care and Styling Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Dog Grooming: Professional Pet Care and Styling bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Dog Grooming: Professional Pet Care and Styling Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Dog Grooming: Professional Pet Care and Styling Elementary modules, allowing our students to grasp each lesson quickly. The Dog Grooming: Professional Pet Care and Styling course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Dog Grooming: Professional Pet Care and Styling bundle, you really hit the jackpot. Here's what you get: Step by step Dog Grooming: Professional Pet Care and Styling lessons One to one assistance from Dog Grooming: Professional Pet Care and Stylingprofessionals if you need it Innovative exams to test your knowledge after the Dog Grooming: Professional Pet Care and Stylingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Dog Grooming: Professional Pet Care and Styling courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Dog Grooming: Professional Pet Care and Styling certificate and transcript on the next working day Easily learn the Dog Grooming: Professional Pet Care and Styling skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog Grooming: Professional Pet Care and Styling training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Dog Grooming: Professional Pet Care and Styling Requirements To participate in this Dog Grooming: Professional Pet Care and Styling course, all you need is - A smart device A secure internet connection And a keen interest in Dog Grooming: Professional Pet Care and Styling Career path You will be able to kickstart your Dog Grooming: Professional Pet Care and Styling career because this course includes various courses as a bonus. This Dog Grooming: Professional Pet Care and Styling is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Dog Grooming: Professional Pet Care and Styling career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Microsoft Project Blue Belt® 2013: In-House Training This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider