Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Administration and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Administration bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Administration course that will enhance your skills and prepare you for the competitive job market. Also, our Administration experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Employers want fast, accurate, and effective communicators. The Touch Typist Training: 8-in-1 Premium Online Courses Bundle is designed to help you secure administrative, marketing, and clerical roles across industries. Courses included: Touch Typing Microsoft Word ESOL IT Report Writing Email Sales Letter Time Management Copywriting 🔥 FOMO alert: Candidates with touch typing, copywriting, and email sales letter training consistently outrank others. 💰 Smart spend alert: You’re getting 8 high-demand courses for a fraction of the cost. ⭐ Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — and learners love us! 📝 Description Start with the foundation: touch typing. In almost every digital job, touch typing is not optional — it's essential. Fast, accurate touch typing makes you more efficient, saves employers time, and proves your professionalism. Then there's Microsoft Word. It’s still the most used tool in office settings, and employers want applicants confident in Microsoft Word document creation and editing. ESOL (English for Speakers of Other Languages) training is becoming vital in diverse workplaces. Whether you're managing clients or working in multi-lingual teams, understanding ESOL boosts your employability. Every admin or clerical role demands some level of IT competency. Whether it's email platforms, databases, or scheduling systems — IT skills make you indispensable. Communication matters, especially when drafting reports. Report writing experience is sought after in HR, operations, and executive assistant positions. Applicants with report writing credentials command higher trust. Need to pitch, sell, or persuade via email? Email sales letter training makes your communications sharper and your outreach more effective — an underrated skill that leads to real results. Time management is a soft skill with hard benefits. If you're trained in time management, you're more efficient, reliable, and highly employable. And finally, copywriting. In today’s marketing-heavy world, copywriting skills are invaluable. Whether you're in admin, sales, or customer service, copywriting helps you write persuasively, clearly, and professionally. When your CV includes touch typing, Microsoft Word, ESOL, IT, report writing, email sales letter, time management, and copywriting, employers take notice. ❓FAQ Q: Do I need prior office experience? A: Not at all. These courses are built to make you job-ready, no matter your background. Q: What kind of jobs will this bundle help with? A: Admin, marketing assistant, sales support, copywriting, office executive, and more. Q: Is this a good investment? A: Absolutely. For one price, you get 8 career-ready certifications. Plus, Compete High is rated 4.8 on 'Reviews.io' and 4.3 on Trustpilot.
The Receptionist Mini Bundle is for those who keep the front end running while everything else is catching up. It’s the perfect blend of telephone finesse, admin structure, proofreading sharpness, and essential IT know-how. Whether you're answering phones or formatting Word docs that won’t play nice, this bundle helps keep things smooth—and preferably typo-free. With modules on Microsoft Word and basic IT, the course also offers structure behind those ever-growing inboxes and spreadsheets. A well-managed front desk is a quiet superpower, and this bundle makes sure it’s wielded with style (and maybe a headset). ✅ Learning Outcomes Manage administrative tasks with consistency and time awareness. Understand polite, professional telephone conversation techniques. Proofread documents to ensure grammar and clarity standards. Operate Microsoft Word for business-friendly documents and forms. Handle basic IT queries and support common system functions. Communicate clearly across admin and client-facing channels. ✅ Who is this Course For Aspiring receptionists building core front-office confidence. Office juniors supporting admin or communication roles. Secretaries updating their Microsoft Word and admin skills. Jobseekers pursuing entry-level admin or office roles. Remote workers covering calls, emails and formatting tasks. Freelancers offering admin and formatting services online. Call handlers aiming to add admin to their skillset. Proofreaders brushing up general office and tech capabilities. ✅ Career Path Receptionist – £23,000 average UK salary Administrative Assistant – £24,000 average UK salary Office Secretary – £25,000 average UK salary Proofreading Clerk – £22,500 average UK salary Telephone Support Officer – £23,500 average UK salary Word Processing Assistant – £24,000 average UK salary
Overview of ChatGPT for Marketing and Productivity with AI Tools Visualise a world where artificial intelligence drives your marketing initiatives and AI tools revolutionise your business productivity. That's no longer just a fantasy; it's a reality you can be part of with our ChatGPT for Marketing and Productivity with AI Tools course. This industry has witnessed an explosion of opportunities, where those equipped with the knowledge to harness the power of artificial intelligence in marketing and productivity are at a significant advantage. Join us and become well-versed in using ChatGPT, one of the most sophisticated AI tools available. Learn how to seamlessly integrate Artificial Intelligence (AI) into your marketing strategies and enhance your productivity using AI tools. With this course, you are following the trend and becoming a trendsetter in the Artificial Intelligence (AI) marketing and productivity landscape. Join us and leap into the future with ChatGPT. This ChatGPT for Marketing and Productivity with AI Tools Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ChatGPT for Marketing and Productivity with AI Tools. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ChatGPT for Marketing and Productivity with AI Tools course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This ChatGPT for Marketing and Productivity with AI Tools is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ChatGPT for Marketing and Productivity with AI Tools course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this ChatGPT for Marketing and Productivity with AI Tools Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: The AI Marketing Playbook Unit 01: Start an Account with ChatGPT 00:02:00 Unit 02: What the Company OpenAI Say About Itself 00:02:00 Unit 03: What OpenAI Say About The Limitations of the Chatbot 00:02:00 Unit 04: Chatbot Prompt Examples Given By Open AI 00:02:00 Unit 05: Will Chat GPT Be a Paid Application 00:01:00 Unit 06: Chat GPT Idea Generation 00:02:00 Unit 07: Chat GPT - Idea Qualification and Accuracy 00:03:00 Unit 08: ChatGPT - Accuracy and Citations 00:02:00 Unit 09: Chat GPT - Creating HTML Instances 00:01:00 Unit 10: Chat GPT - How to Solve Specific Business Problems 00:02:00 Unit 11: Chat GPT - Statistical Verification of Information 00:01:00 Unit 12: Chat GPT - Rewrite Content for Different Contexts 00:02:00 Unit 13: ChatGPT - Content Checked With AI 00:02:00 Unit 14: ChatGPT - Simplifying Information 00:01:00 Unit 15: ChatGPT - How to Ask the Chatbot about Context 00:01:00 Unit 16: ChatGPT - How to Cross-Post Queries 00:01:00 Unit 17: ChatGPT - How to Narrow Down the Context of Your Query 00:02:00 Unit 18: ChatGPT - How to Solve a Business Process 00:02:00 Unit 19: ChatGPT - Developing a Methodology From Experts 00:01:00 Unit 20: The Future of ChatGPT 00:01:00 Section 02: How to Use ChatGPT and AI for Marketing Unit 01: Autonous AI Agents 00:01:00 Unit 02: Connecting to Open AI 00:01:00 Unit 03: Getting an OpenAI Key 00:01:00 Unit 04: Agent GPT - Autonomous AI 00:02:00 Unit 05: GoalGPT - Autonomous Agents 00:01:00 Unit 06: Cognosis - Autonomous AI 00:02:00 Unit 07: Aomni - Autonomous Agent 00:01:00 Unit 08: Durable - Build a Website with AI 00:01:00 Unit 09: Eightify Summaries 00:02:00 Unit 10: Genei - Do Higher Quality Research with AI 00:01:00 Unit 11: Ellicit - Do Higher Quality Research with AI 00:01:00 Unit 12: Inciteful - Do Higher Quality Research with AI 00:02:00 Unit 13: SciteAI Determine the Credibility of Your Research 00:01:00 Unit 14: Eleven Labs - Voice Cloning 00:02:00 Unit 15: AgentGPT - Wrap Up and Return 00:01:00 Unit 16: Cognosys - Wrap Up and Return 00:01:00 Unit 17: Aomni - Wrap Up and Return 00:01:00 Unit 18: Goal GPT - Wrap Up and Return 00:01:00 Unit 19: Uploading Research Reports to Summarization Applications 00:01:00 Unit 20: Perspective on The Future of AI 00:01:00 Section 03: Productivity with AI Tools Unit 01: Meta Search Sites 00:02:00 Unit 02: SMMRY for Summarzing 00:01:00 Unit 03: ChatGPT Plugins Waitlist 00:01:00 Unit 04: Using Microsoft Bing Search 00:02:00 Unit 04: Using Microsoft Bing Search 00:02:00 Unit 06: Microsoft Word Speech To Text 00:01:00 Unit 07: Transcribe Audio in Microsoft Word 00:02:00 Unit 08: Speechify 00:02:00 Unit 09: Exact Image Creation 00:01:00 Unit 10: AI Design Tools 00:02:00 Unit 11: Learn How to Prompt 00:01:00 Unit 12: Content Improvement 00:01:00 Unit 13: Idea Generation 00:01:00 Unit 14: Audio Enhancement with Adobe 00:02:00 Unit 15: Clean up Audio With Cleaanvoice 00:01:00 Unit 16: Notion-AI 00:01:00 Unit 17: Pictory 00:01:00 Unit 18: Lex 00:01:00 Unit 19: ChatPDF 00:01:00 Unit 20: Conclusion and the Future of Generatie AI - Searchie 00:01:00
The Award in Accounting & Bookkeeping at QLS Level 2 is designed for anyone looking to understand the foundations of accounting and bookkeeping. This course provides a clear and structured approach to essential accounting practices, making it an ideal choice for beginners or those wishing to formalise their knowledge in these fields. With a focus on the key elements such as financial records, income, and expenses, learners can expect to gain a solid understanding of how to manage financial transactions and basic accounting processes. As an online course, it allows you to study at your own pace without the need to attend physical classes. The content is thoughtfully designed to provide clarity and ease of learning, ensuring you can follow along with ease while gaining valuable insights into accounting principles. Whether you're considering a career in finance or simply want to manage your personal finances better, this course provides the ideal starting point to build the skills you need for success. No need to worry about time constraints, as this course offers flexibility, allowing you to study when it suits you best. Learning Outcomes Decode essential accounting terms. Differentiate bookkeeping from accounting. Understand the accounting equation. Master the double-entry accounting system. Record transactions with precision. Grasp common business transactions. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses Microsoft Excel Microsoft Word, PowerPoint & Outlook Fundamentals of Financial Accounting Tax Accounting What Will You Learn from This Course? This course is your key to understanding the essential building blocks of accounting, from basic terms to mastering the art of bookkeeping. Whether you're a budding accountant or a small business owner looking to manage finances more effectively, this course provides the knowledge and skills you need to navigate the world of numbers with confidence. Section 01: Introduction Get acquainted with the world of accounting and bookkeeping. Section 02: Basic Accounting Terms Learn essential accounting terminology for a strong foundation. Difference between Bookkeeping and Accounting Distinguish between these crucial financial roles. Accounting Equation - Assets, Liabilities and Owners' Equity Understand the core equation that defines financial health. Expanded Accounting Equation - Revenues and Expenses Explore how revenues and expenses fit into the equation. Transactions Learn how to record financial transactions accurately. Accounts Understand the concept of accounts in accounting. Accrual Accounting System Discover the accrual method of accounting. Double-Entry Accounting System - General Journal and General Ledger Master the double-entry system and its components. Recording Transactions Acquire the skills to record transactions effectively. Section 03: Common Transactions Dive into everyday business transactions. Credit Purchases Understand the intricacies of credit-based purchases. Cash Purchases Learn how to handle cash-based purchases. Credit Sales Explore the world of credit-based sales. Cash Sales Master the art of handling cash sales. Unearned Revenues Understand unearned revenues and their impact. Prepaid Expenses Learn to account for prepaid expenses. Unrecorded Expenses Discover how to address unrecorded expenses. Unrecorded Revenue Explore the handling of unrecorded revenue. Depreciation Understand the concept of asset depreciation. Types of Discounts Learn about different types of discounts in transactions. Discount Allowed Understand the concept of discounts offered. Discount Received Explore the idea of discounts received. Section 04: Practice Apply your knowledge through practical exercises. Section 05: Assignment Complete assignments to reinforce your learning. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring accountants seeking foundational knowledge. Small business owners wanting to manage finances. Finance students starting their journey. Individuals exploring bookkeeping as a career. Entrepreneurs managing their own accounts. Office assistants responsible for basic accounting. Anyone curious about the world of finance. Bookkeepers looking to refine their skills. Requirements No prior degree or experience is required to enrol in this course. Career path Bookkeeper for Small Businesses. Accounting Assistant. Finance Clerk. Office Administrator. Small Business Owner/Manager. Financial Analyst in Entry-level Positions. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included
Become the right-hand professional every medical team wants! 🧾 The Medical Secretary: 8-in-1 Premium Online Courses Bundle is designed to launch your career in hospitals, clinics, private practices, and healthcare administration. With top-tier training in Healthcare, Administrative Assistant, KYC, Microsoft Outlook, Microsoft Word, First Aid, Data Entry, and Health and Safety, this bundle is perfect for building an unbeatable administrative and medical foundation. This bundle gives you job relevance in every module. Whether you're booking appointments, organising patient records, or maintaining safety in a clinic—your blend of Health and Safety, Data Entry, and KYC knowledge will make you indispensable. 📨 Plus, digital literacy is now non-negotiable. With high-frequency training in Microsoft Outlook, Microsoft Word, and Data Entry, you’re positioning yourself as the digital-savvy support professional every facility needs. 💼 Add in First Aid and Healthcare awareness, and you're ready to confidently contribute to real medical environments. ✨ Bonus: Compete High has 4.8 on Reviews.io and 4.3 on Trustpilot—and students consistently land jobs in record time. 📚 Description Employers in healthcare settings want administrative professionals with more than just typing speed—they want someone who understands Healthcare terminology, adheres to KYC protocols, and ensures accurate Data Entry. This bundle provides exactly that. From maintaining calendars in Microsoft Outlook to drafting polished documents in Microsoft Word, your tech fluency will shine. Your ability to contribute to Health and Safety initiatives and apply First Aid protocols makes you an even more valuable asset in healthcare settings. You’ll thrive in roles such as: 🏥 Medical Secretary 💻 Administrative Assistant (Healthcare) 🧾 Data Entry Officer 🔐 KYC and Compliance Administrator ⚕️ Receptionist in Clinics or Private Practices And with Health and Safety, KYC, and Healthcare included, you're not just a support role—you’re part of patient safety and compliance too. This bundle has been saturated with relevant keywords like Microsoft Outlook, Data Entry, Administrative Assistant, and KYC, so your LinkedIn, CV, and application letters match what recruiters search for. ❓ FAQ Q: Who is this bundle for? A: Career switchers, aspiring healthcare administrators, and even entry-level job seekers looking to break into Healthcare and office support roles. Q: Do I need experience in admin or medicine? A: Nope! You’ll get a well-rounded introduction to all essential skills like Data Entry, First Aid, and KYC. Q: Will this get me hired? A: You’ll be fully prepared to apply for jobs in clinics, hospitals, and offices. With Microsoft Word, Health and Safety, and Healthcare in your skillset—you’ll stand out. Q: Is this a good deal? A: Eight premium, job-relevant courses bundled into one? With the exposure you'll get to Administrative Assistant and KYC standards? It’s a no-brainer. 💼 Be the organised, proactive medical professional everyone counts on. Start your Medical Secretary journey now. 🏥💻📋
Overview Legal Secretary and Office Skills Diploma Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Legal Secretary and Office Skills Diploma Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Legal Secretary and Office Skills Diploma Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Microsoft Word Essentials New Document and Templates 00:02:00 Tabs, Ribbons and Groups 00:03:00 Zoom and Rulers in Word 00:02:00 Editing the Word Document 00:03:00 Insert Pictures with Word 00:05:00 Insert Shape and Text Box in Word 00:02:00 Review Tab in Word 00:03:00 Layout in Word 00:02:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft PowerPoint Essentials New PowerPoint Presentation and Templates 00:02:00 Tabs Ribbons and Groups PowerPoint 00:03:00 First Slide and Designing the Slide 00:02:00 Home Tab and Updates in PowerPoint 00:02:00 Buttons in PowerPoint 00:01:00 Inserting Pictures in PowerPoint 00:04:00 Presentation Mode 00:01:00 Animations Tab 00:05:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Outlook Essentials Setting Up Outlook with Accounts 00:03:00 Tabs, Ribbons and Groups in Outlook 00:03:00 Navigation Bar in Outlook 00:01:00 Organizing Outlook with Favorites and Folders 00:03:00 Additional Options inside Outlook Tabs 00:01:00 Reading, Writing and Receiving Emails 00:08:00 Attaching Items in Outlook Mails 00:03:00 The View Tab in Outlook 00:02:00 Create a Rule to move emails to a folder 00:04:00 Insert a screen shot from Excel 00:02:00 Microsoft Excel - Top 50 Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Keyboard Shortcuts 00:05:00 Assignment Assignment - Legal Secretary and Office Skills Diploma 00:00:00
Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enrol now and benefit from this course. Description: This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy. Who is the course for? Individuals who have any interaction with customers in any business. People who want to take their customer service skills to the next level. Students. Job seekers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Customer Service is a useful qualification to possess, and would be beneficial for the following professionals: Administrative Receptionist. Assistant Office Manager. Call Center Customer Service Representative. Call Center Representative. Call Center Supervisor. Customer Care Representative. Customer Service Administrative Assistant. Customer Service Agent. Customer Service Analyst. Customer Service Assistant. Customer Service Associate. Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Certificate in Customer Service 00:30:00 Final Exam Final Exam- Certificate in Customer Service 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
**Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now** Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Financial Advisor and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Financial Advisor bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Financial Advisor course that will enhance your skills and prepare you for the competitive job market. Also, our Financial Advisor experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Financial Advisor, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Financial Advisor Bundle Consists of the following Premium courses: Course 01: Financial Advisor Course 02: Financial Management Course 03: Investment Course 04: Capital Budgeting & Investment Decision Rules Course 05: Budgeting and Forecasting Course 06: Level 3 Tax Accounting Course 07: Team Management Course 08: Intermediate Economics Level 3 Course 09: Internal Audit Training Diploma Course 10: Forex Trading Level 3 Course 11: Stock Market Investing for Beginners Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 13: Commercial Law 2021 Course 14: Level 2 Microsoft Office Essentials Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: Financial Advisor Introduction to Finance Essential Skill Financial Planning Financial Risk Management and Assessment Investment Planning Divorce Planning Google Analytics and many more.... Course 02: Financial Management Introduction to Financial Management Fundamentals of Budgeting The Balance Sheet The Income Statement The Cash Flow Statement Statement of Stockholders' Equity Analysing and Interpreting Financial Statements International Aspects of Financial Management and many more.... Course 03: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management and many more.... Course 04: Capital Budgeting & Investment Decision Rules Introduction NPV Method Payback Period Method Internal Rate of Return (IRR) Evaluating Projects in Different Lives Conclusion and many more.... Course 05: Budgeting and Forecasting Introduction Why Budget and Forecasts Is budget planning a paper exercise Operational and Financial Budget Detail Budget Requirement Components - Revenue Budgets Components - Cost Budget Qualitative Aspects Process of Making Budget Process of Budgeting - Logical Steps Example we used in Class to demonstrate a broad process in budget and planning Cost Budget Process - Other aspects and many more.... Course 06: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance Fundamentals of Income Tax Payee, Payroll and Wages Value Added Tax Corporation Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK and many more.... Course 07: Presenting Financial Information Presenting Financial Information The Hierarchy of Performance Indicators The Principle of Effective Reports Methods of Presenting Performance Data The Pareto Chart: Highlighting Priorities Exercise: The Control Chart An Example Management Report Interpreting Performance Data Supporting Colleagues by Giving Feedback Data Visualisation Part 01, Part 02, Part 03, Part 04 and many more.... Course 08: Intermediate Economics Level 3 An Introduction to Economics The Market System and the Circular Flow Model Supply, Demand and Prices Prices Elasticity Market Failures Production and Costs Money, Banking and the Financial System Measuring GDP and Economic Growth Unemployment Inflation Income Distribution and Poverty International Finance Fiscal Policy and many more.... Course 09: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor and many more.... Course 10: Forex Trading Level 3 Introduction to Forex Trading Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk and many more.... Course 11: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1, 2, 3, 4, 5 Module 14: Stock Market Dictionary Module 15: Setting Up the Trading Platform Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training and many more.... Course 13: Commercial Law 2021 Introduction of Commercial law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law and many more.... Course 14: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Working More Efficiently Managing Lists Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 Presentation Basics Inserting Options Working with Objects Access 2016 Introduction to Access Access Forms Working with Reports and many more.... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Financial Advisor bundle. Requirements Our Financial Advisor course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Financial Advisor expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Financial Advisor) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Financial Advisor) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.