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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist - Essential Skills course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist - Essential Skills course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist - Essential Skills course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist - Essential Skills course. **Courses are included in this Medical Receptionist - Essential Skills Bundle Course Course 01: Medical Receptionist - Essential Skills Course 02: Workplace Stress Management Course 03: Anger Management ***Others Included of Medical Receptionist - Essential Skills Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist - Essential Skills Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------ Assessment Method After completing each module of the Medical Receptionist - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist - Essential Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist - Essential Skills course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist - Essential Skills course because it does not require any advanced knowledge or skills. Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now If you want to gain a solid understanding of Dog Training, Dog Walking & Dog Care and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Training, Dog Walking & Dog Care designed by expert instructors. You'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Dog Training, Dog Walking & Dog Care will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Dog Training, Dog Walking & Dog Care has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Dog Training, Dog Walking & Dog Care is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Training, Dog Walking & Dog Care is perfect! This Dog Training, Dog Walking & Dog Care Bundle Consists of the following Premium courses: Course 01: Online Dog Training, Dog Health and Behaviour - Level 3 Course 02: Dog Walking and Training Course Level 3 Course 03: Training for Puppies Course 04: Dog Training - Stop Dog Barking Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Dog Agility Course 07: Dog Groomer Training Level 4 Course 08: Pet Business Course Course 09: Pet First Aid Course 10: Personal Hygiene Course 11: Coronavirus (COVID-19) Awareness Curriculum of Dog Training, Dog Walking & Dog Care Bundle Course 01: Online Dog Training, Dog Health and Behaviour - Level 3 Module 01: The Proof Is In The Pudding Module 02: Here's What You'll Get From This Course Module 03: Feeding Time - Aggression and Stealing Food Module 04: The Right Way To Greet A Dog And Stop Jumping Up Module 05: Separation Anxiety Module 06: Dog Language - What They're Really Saying! Module 07:The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 08: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 09: Dog Training Consultations With Clients ~~~~~Other Courses~~~~~ Course 02: Dog Walking and Training Course Level 3 Course 03: Training for Puppies Course 04: Dog Training - Stop Dog Barking Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Dog Agility Course 07: Dog Groomer Training Level 4 Course 08: Pet Business Course Course 09: Pet First Aid Course 10: Personal Hygiene Course 11: Coronavirus (COVID-19) Awareness How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this Dog Training, Dog Walking & Dog Care. It is available to all students, of all academic backgrounds. Requirements Our Dog Training, Dog Walking & Dog Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Online Dog Training, Dog Health and Behaviour - Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Mortgage is an essential need for a home buyer and if you wish to know all about the mortgage, then this course is for you. A mortgage is a type of debt instrument that can be used in real estate transaction. In this course, you will be learning about mortgage and will be introduced tot credit ratings to help you choose mortgage lenders. Then you or your clients will be able to choose the right loans that will suit yours or your client's needs. You will learn how to boost credit ratings to be able to have a higher chance for a loan to be approved. You will also know everything about mortgage, loans and credit ratings that will help you in your future or current needs. Who is the course for? Professionals, businessmen or anyone who work in the mortgage and loan sector. People who are interested in learning more about the mortgage. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, a sound educational background or previous experience in finance will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Everything you Need to Learn About Mortgage Course is a useful qualification to possess and would be beneficial for the following careers: Accounting Specialist Business Development Credit Advisors Executive Producers Financial Head Group Account Director Loan Advisor Strategist. Everything you need to learn about mortgage What Is Credit Rating Booster 00:30:00 How To Find Mortgage Lenders 00:30:00 Finding The Right Loans 00:30:00 Compare Mortgage Rates 00:30:00 How To Successfully Negotiate For Lower Prices 00:30:00 Common Mortgage Error And How To Avoid Them 00:30:00 Wrapping Up 00:15:00 Reference Book Mortgage Guide UK 00:00:00 Mock Exam Mock Exam- Everything you need to learn about mortgage 00:20:00 Final Exam Final Exam- Everything you need to learn about mortgage 00:20:00

This is a hands-on comprehensive course for beginners and in just four hours, this course will teach you Cosmos DB concepts and environment. You will be able to create an account, change configurations according to best practices, and add/modify data using UI. Gain a fair understanding of Azure Cosmos DB Service with the help of this course.

A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Course Cloud has prepared this comprehensive Payroll Management online course. Payroll Management covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Payroll Management.  The Payroll Management course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Payroll Management will equip you with the skills required to set yourself up for career success. The Payroll Management provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Payroll Management.

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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Whether you are looking to brush up on your Math's and English to support your career prospects or to help in the home with life admin or raising children; our Functional Skills course is perfectly designed to support you in a flexible way that fits your life. Study online around your work and family commitments, at a pace that suits you best. With a single payment, you will gain access to Our Comprehensive Functional Skills (Maths & English) course including 10 Career development courses, an original hard copy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included in this Functional Skills Bundle? Course 01: Functional Skills English Course 02: Functional Skills Maths - Level 1 (Updated 2022) Course 03: Functional Skills Maths - Level 2 Course 04: Functional Skills IT Course 05: Functional Skills Maths Teacher Course 06: Speed Up Your Calculation with Mental Mathematics Course 07: Functional Skills - Fitness Course 08: Professional Personal Finance Course Course 09: Personal Development Masterclass Course 10: Personal Productivity Course Functional skills are the most essential skills you can develop to help you in life, study and work. With this combined package of the Functional Skills: English and Maths course, you will get all the knowledge on both maths and English, in one single course. As soon as you enrol on this Functional Skills, you will be able to access all your course materials straight away. With modules on Sentence Structure, Spelling and basic Grammar as well as Integers, Factors, Multiples, BODMAS, Profit, Loss, Discount and Tax, you will get all the required insight to pass a Functional Skills exam in either maths, English or both. Our interactive learning platform offers you a tailored study plan that will cater to your needs. Tutor support is available via email and it will help you overcome any challenges as well as help you progress with your studies. Functional Skills Bundle is packed with information regarding Functional Maths and English and uses varied educational methods to embed knowledge. You will find that you will quickly attain the ability to teach Maths and English in a lively and personal way, giving you a genuine advantage in the UK education system. From integers to fractions, and percentages, enrol now and learn to make Maths and English easy. Functional Skills will provide you with the CPD certificate that you'll need to succeed. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home Help others overcome their fear of mathematics, English and teach students how to reach their career potentials. Our course materials are broken down into units, subjects, and modules with learning assessments at regular intervals to test and improve your understanding of the topics studied. This unique Functional Skills Bundle will train you to become an accomplished Mathematical or English teacher and advance the knowledge of pupils in these areas. The curriculum of Functional Skills **Advanced Mathematics** Unit 01: Introduction Unit 02: Mathematical Logic Unit 03: Matrices Unit 04: Trigonometric Functions Unit 05: Pair of Straight Line Unit 06: Lines & Planes Unit 07: Linear Programming How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on these Functional Skills. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these Functional Skills expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (EYFS Teaching - Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Classic Lash Extensions About During this course, you will learn how to safely and successfully perform individual eyelash extension treatments. This course will teach you the essentials you need to know about offering a professional eyelash extension treatment and includes a practical training session and assessment. Course Content Salon health, safety & hygiene Be able to consult, plan and prepare for eye treatments with clients Understand how to work safely and effectively when providing eyelash extension treatments Anatomy & Physiology Understand contra-indications that prevent or restrict eye treatments Understand equipment, materials, products, techniques and treatment planning for eyelash extension Be able to provide aftercare advice for clients Training Kit -Loose Lashes Strip Lashes Gel Eye Pads Silicone Lash Pad 1Mascara wand 2Tweezers 1Microfibre brushes 1Micropore tape Eyelash Glue Glue remover Training Face Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public How do Online Courses work? http://www.kbhtrainingacademy.com/online-courses Duration of Course? You will have 3 months to complete the course before it expires Will I require a model? Yes, 2 cases of studies are required which can be completed on training head as well Are there video tutorials? Yes, you will have links to YouTube and training videos to watch the treatment being performed Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Do you offer finance? http://www.kbhtrainingacademy.com/finance

Overview Enrol in our Health Awareness and Social Care Training today and build the necessary skills, knowledge and experience to transform your career. The Health Awareness and Social Care Training could enhance your continuing professional development thus propelling you more towards your dream job. This Health Awareness and Social Care Training could be your key, if you are interested in a long term career in the field of Health Awareness and Social Care Training. This Health Awareness and Social Care Training course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Health Awareness and Social Care Training. This Health Awareness and Social Care Training aims to accompany you through your journey to help you become a master of Health Awareness and Social Care Training. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Health Awareness and Social Care Training. It is available to all students, of all academic backgrounds. Requirements Our Health Awareness and Social Care Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 13 lectures • 07:21:00 total length •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:42:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:38:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:26:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:49:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:23:00 •Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1: 00:50:00 •Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2: 00:48:00 •Module 9: Safeguarding Vulnerable Individuals: 00:52:00 •Module 10: Health and Safety Responsibilities: 00:51:00 •Module 11: Risk Management in Health and Social Care: 00:03:00 •Mock Exam - Health Awareness and Social Care Training: 00:20:00 •Final Exam - Health Awareness and Social Care Training: 00:20:00

Give a compliment to your career and take it to the next level. This UK Insurance bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this UK Insurance bundle will help you stay ahead of the pack. Throughout the UK Insurance programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This UK Insurance Bundle Consists of the following Premium courses: Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 Course 02: Insurance Agent Training Course 03: Pension UK Course 04: Law and Contracts - Level 2 Course 05: Financial Investigator Course 06: Financial Analysis Course 07: Payroll Administrator and UK Payroll System Training Course 08: Business Analysis Level 3 Course 09: Level 3 Tax Accounting Course 10: Level 2 Microsoft Office Essentials Course 11: Certificate in Anti Money Laundering (AML) Course 12: Know Your Customer (KYC) Course 13: Customer Service Course 14: Time Management Enrol now in UK Insurance to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your UK Insurance expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of the Bundle Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 Insurance Industry The UK Insurance Industry Principles General Insurance Personal Lines Commercial Lines Liabilities Life Insurance Insurance Fraud Underwriting Process Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this UK Insurance bundle. Requirements This UK Insurance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.