Name: Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma
Price: 12 GBP
Availability: InStock

<p>You must not miss out on the four <strong>Essential Business Writing</strong> courses if you want to thrive in your workplace and stand out from the crowd.</p><p>Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this <strong>Essential Business Writing</strong> course, we have combined four highly valuable courses, namely -</p><ol><li>Level 5 Proofreading &amp; Copy Editing</li><li>Level 5 Report Writing Course</li><li>Level 4 Copywriting</li><li>Minute Taking</li></ol><p><strong>Essential Business Writing</strong> - Level 5 Proofreading &amp; Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Essential Business Writing course, your area of expertise will be widened, and subsequently, your value as an employee will be increased.</p><p>Essential Business Writing - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this <strong>Essential Business Writing</strong> course, you will become an expert Report Writer.</p><p><strong>Essential Business Writing</strong> - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Essential Business Writing course, you can learn all the basics, tips and tricks of copywriting.</p><p><strong>Essential Business Writing</strong> - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers.</p><p>Won't you love to unlock all the contents of this <strong>Essential Business Writing</strong> Course?</p><p><strong>Learning Outcomes</strong></p><p>By the end of thiscourse, you will be able to -</p><ul><li>Become an expert in proofreading and copy editing.</li><li>Write different types of business reports.</li><li>Write sales copies.</li><li>Write copies of ads for different mediums, including TV, Website, Email marketing etc.</li><li>Take minutes of meetings effectively.</li></ul><p>Why Choose <strong>Essential Business Writing</strong> from Us</p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Others Benefits Include Essential Business Writing Course</strong></p><ul><li>4 PDF Certificate <strong>Free</strong></li><li><strong>Free</strong> Retake Exam</li><li>24/7 Live Support</li><li><strong>Lifetime</strong> Access</li></ul> <p><strong>[ Course 01 ]</strong></p><p>Level 5 Proofreading &amp; Copy Editing</p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p><strong>[ Course 02 ]</strong></p><p>Level 5 Report Writing Course</p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p><strong>[ Course 03 ]</strong></p><p>Level 4 Copywriting</p><ul><li>Module 1: Introduction to Copywriting</li><li>Module 2: Writing to Get Attention</li><li>Module 3: Writing to Communicate</li><li>Module 4: Writing to Sell</li><li>Module 5: Getting Ready to Write</li><li>Module 6: Writing Print Advertisements</li><li>Module 7: Writing Direct Mail</li><li>Module 8: Writing Brochures, Catalogues, and Other Sales Materials</li><li>Module 9: Writing Commercials and Multimedia Presentations</li><li>Module 10: Writing for the Web</li><li>Module 11: Writing Email Marketing</li></ul><p><strong>[ Course 04 ]</strong></p><p>Minute Taking Course</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Essential Business Writing</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Essential Business Writing </strong>course is ideal for all. This course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>Essential Business Writing </strong>course. However, you must have a strong desire to learn new things and apply those in your relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Essential Business Writing</strong> course will open the door for many positions! Such as -</p><ul><li>Freelance Writer</li><li>Copywriter</li><li>Proofreader</li><li>Business Executives</li><li>Executives in TV, Media</li><li>Communication Executives in different organisations</li></ul>
                        </div>

Training Tale

Content Writing

Report Writing

Writing Skills

Book Writing

Resume & CV Writing

Business Writing

Essential Business Writing

General Admission

<p>You must not miss out on the four <strong>Writer Business</strong> courses if you want to thrive in your workplace and stand out from the crowd.</p><p>Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this <strong>Writer Business</strong> course, we have combined four highly valuable courses, namely -</p><ol><li>Level 5 Proofreading &amp; Copy Editing</li><li>Level 5 Report Writing Course</li><li>Level 4 Copywriting</li><li>Minute Taking</li></ol><p><strong>Writer Business</strong> - Level 5 Proofreading &amp; Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this course, your area of expertise will be widened, and subsequently, your value as an employee will be increased.</p><p><strong>Writer Business</strong> - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this course, you will become an expert Report Writer.</p><p><strong>Writer Business</strong> - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this course, you can learn all the basics, tips and tricks of copywriting.</p><p><strong>Writer Business</strong> - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers.</p><p>Won't you love to unlock all the contents of this <strong>Writer Business</strong> Course?</p><p><strong>Learning Outcomes</strong></p><p>By the end of this course, you will be able to -</p><ul><li>Become an expert in proofreading and copy editing.</li><li>Write different types of business reports.</li><li>Write sales copies.</li><li>Write copies of ads for different mediums, including TV, Website, Email marketing etc.</li><li>Take minutes of meetings effectively.</li></ul><p>Why Choose <strong>Writer Business</strong> from Us</p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Others Benefits Include Writer Business Course</strong></p><ul><li>4 <strong>PDF</strong> Certificate <strong>Free</strong></li><li><strong>Free</strong> Retake Exam</li><li>24/7 Live Support</li><li><strong>Lifetime</strong> Access</li></ul> <p><strong>Course Curriculum</strong></p><p><strong>[ Course 01 ]</strong></p><p>Level 5 Proofreading &amp; Copy Editing</p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p><strong>[ Course 02 ]</strong></p><p>Level 5 Report Writing Course</p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p><strong>[ Course 03 ]</strong></p><p>Level 4 Copywriting</p><ul><li>Module 1: Introduction to Copywriting</li><li>Module 2: Writing to Get Attention</li><li>Module 3: Writing to Communicate</li><li>Module 4: Writing to Sell</li><li>Module 5: Getting Ready to Write</li><li>Module 6: Writing Print Advertisements</li><li>Module 7: Writing Direct Mail</li><li>Module 8: Writing Brochures, Catalogues, and Other Sales Materials</li><li>Module 9: Writing Commercials and Multimedia Presentations</li><li>Module 10: Writing for the Web</li><li>Module 11: Writing Email Marketing</li></ul><p><strong>[ Course 04 ]</strong></p><p>Minute Taking Course</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Freelance Writer Business</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Writing Skills </strong>course is ideal for all. This <strong>Writer Business </strong>course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>Writer Business </strong> course. However, you must have a strong desire to learn new things and apply those in your relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Writer Business</strong> course will open the door for many positions! Such as -</p><ul><li>Freelance Writer</li><li>Copywriter</li><li>Proofreader</li><li>Business Executives</li><li>Executives in TV, Media</li><li>Communication Executives in different organisations</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Creative Writing

Writer Business Course

<p>You must not miss out on the four <strong>Freelance Writer Business</strong> courses if you want to thrive in your workplace and stand out from the crowd.</p><p>Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this <strong>Freelance </strong><strong>Writer Business</strong> course, we have combined four highly valuable courses, namely -</p><ol><li>Level 5 Proofreading &amp; Copy Editing</li><li>Level 5 Report Writing Course</li><li>Level 4 Copywriting</li><li>Minute Taking</li></ol><p><strong>Freelance Writer Business</strong> - Level 5 Proofreading &amp; Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this <strong> Freelance </strong><strong>Writer Business course</strong>, your area of expertise will be widened, and subsequently, your value as an employee will be increased.</p><p><strong>Freelance Writer Business</strong> - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this <strong>Freelance </strong><strong>Writer Business</strong> course, you will become an expert Report Writer.</p><p><strong>Freelance Writer Business</strong> - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this course, you can learn all the basics, tips and tricks of copywriting.</p><p><strong>Freelance Writer Business</strong> - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers.</p><p>Won't you love to unlock all the contents of this Course?</p><p><strong>Learning Outcomes</strong></p><p>By the end of thiscourse, you will be able to -</p><ul><li>Become an expert in proofreading and copy editing.</li><li>Write different types of business reports.</li><li>Write sales copies.</li><li>Write copies of ads for different mediums, including TV, Website, Email marketing etc.</li><li>Take minutes of meetings effectively.</li></ul><p><strong>Why Choose This Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Others Benefits Include Freelance Writer Business Course</strong></p><ul><li>4 PDF Certificate <strong>Free</strong></li><li><strong>Free</strong> Retake Exam</li><li>24/7 Live <strong>Support</strong></li><li><strong>Lifetime</strong> Access</li></ul> <p><strong>Curriculum</strong></p><p><strong>[ Course 01 ]</strong></p><p>Level 5 Proofreading &amp; Copy Editing</p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p><strong>[ Course 02 ]</strong></p><p>Level 5 Report Writing Course</p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p><strong>[ Course 03 ]</strong></p><p>Level 4 Copywriting</p><ul><li>Module 1: Introduction to Copywriting</li><li>Module 2: Writing to Get Attention</li><li>Module 3: Writing to Communicate</li><li>Module 4: Writing to Sell</li><li>Module 5: Getting Ready to Write</li><li>Module 6: Writing Print Advertisements</li><li>Module 7: Writing Direct Mail</li><li>Module 8: Writing Brochures, Catalogues, and Other Sales Materials</li><li>Module 9: Writing Commercials and Multimedia Presentations</li><li>Module 10: Writing for the Web</li><li>Module 11: Writing Email Marketing</li></ul><p><strong>[ Course 04 ]</strong></p><p>Minute Taking Course</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Writer Business</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Thiscourse is ideal for all. This <strong>Freelance Writer Business </strong>course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>Freelance Writer Business </strong>course. However, you must have a strong desire to learn new things and apply those in your relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Freelance Writer Business</strong> course will open the door for many positions! Such as -</p><ul><li>Freelance Writer</li><li>Copywriter</li><li>Proofreader</li><li>Business Executives</li><li>Executives in TV, Media</li><li>Communication Executives in different organisations</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Freelance Writing

Freelance Journalism

Freelance Medical Writing

Freelance Writer Business Course

<p>You must not miss out on the four <strong>Freelance Writer </strong>courses if you want to thrive in your workplace and stand out from the crowd.</p><p>Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this course, we have combined four highly valuable courses, namely -</p><ol><li>Level 5 Proofreading &amp; Copy Editing</li><li>Level 5 Report Writing Course</li><li>Level 4 Copywriting</li><li>Minute Taking</li></ol><p><strong>Freelance Writer </strong>- Level 5 Proofreading &amp; Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this <strong>Freelance </strong><strong>Writer course</strong>, your area of expertise will be widened, and subsequently, your value as an employee will be increased.</p><p><strong>Freelance Writer </strong>- Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this course, you will become an expert Report Writer.</p><p><strong>Freelance Writer </strong>- Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With thisBusiness course, you can learn all the basics, tips and tricks of copywriting.</p><p><strong>Freelance Writer </strong>- Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers.</p><p>Won't you love to unlock all the contents of this <strong>Freelance </strong><strong>Writer </strong>Course?</p><p><strong>Learning Outcomes</strong></p><p>By the end of this <strong>Freelance </strong><strong>Writer </strong>course, you will be able to -</p><ul><li>Become an expert in proofreading and copy editing.</li><li>Write different types of business reports.</li><li>Write sales copies.</li><li>Write copies of ads for different mediums, including TV, Website, Email marketing etc.</li><li>Take minutes of meetings effectively.</li></ul><p><strong>Why Choose This Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Others Benefits Include Freelance Writer Course</strong></p><ul><li>4 PDF Certificate <strong>Free</strong></li><li>Free Retake Exam</li><li>Full Tutor Support</li><li>100% Online Course</li><li>24/7 Live Support</li><li>Lifetime Access</li></ul> <p><strong>[ Course 01 ]</strong></p><p>Level 5 Proofreading &amp; Copy Editing</p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p><strong>[ Course 02 ]</strong></p><p>Level 5 Report Writing Course</p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p><strong>[ Course 03 ]</strong></p><p>Level 4 Copywriting</p><ul><li>Module 1: Introduction to Copywriting</li><li>Module 2: Writing to Get Attention</li><li>Module 3: Writing to Communicate</li><li>Module 4: Writing to Sell</li><li>Module 5: Getting Ready to Write</li><li>Module 6: Writing Print Advertisements</li><li>Module 7: Writing Direct Mail</li><li>Module 8: Writing Brochures, Catalogues, and Other Sales Materials</li><li>Module 9: Writing Commercials and Multimedia Presentations</li><li>Module 10: Writing for the Web</li><li>Module 11: Writing Email Marketing</li></ul><p><strong>[ Course 04 ]</strong></p><p>Minute Taking Course</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Freelance Writer</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Thiscourse is ideal for all. Thiscourse is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>Freelance Writer </strong> course. However, you must have a strong desire to learn new things and apply those in your relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Freelance Writer </strong>course will open the door for many positions! Such as -</p><ul><li>Freelance Writer</li><li>Copywriter</li><li>Proofreader</li><li>Business Executives</li><li>Executives in TV, Media</li><li>Communication Executives in different organisations</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Freelance Writer Training

<p>You must not miss out on the four <strong>Writing Skills</strong> courses if you want to thrive in your workplace and stand out from the crowd.</p><p>Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this course, we have combined <strong>four </strong>highly valuable courses, namely -</p><ol><li>Level 5 Proofreading &amp; Copy Editing</li><li>Level 5 Report Writing Course</li><li>Level 4 Copywriting</li><li>Minute Taking</li></ol><p><strong>Writing Skills</strong> - Level 5 Proofreading &amp; Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this <strong>Writing Skills</strong><strong> course</strong>, your area of expertise will be widened, and subsequently, your value as an employee will be increased.</p><p><strong>Writing Skills</strong> - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this course, you will become an expert Report Writer.</p><p><strong>Writing Skills</strong> - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this course, you can learn all the basics, tips and tricks of copywriting.</p><p><strong>Writing Skills</strong> - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers.</p><p>Won't you love to unlock all the contents of this <strong>Writing Skills</strong> Course?</p><p><strong>Learning Outcomes</strong></p><p>By the end of this <strong>Writing Skills </strong>course, you will be able to -</p><ul><li>Become an expert in proofreading and copy editing.</li><li>Write different types of business reports.</li><li>Write sales copies.</li><li>Write copies of ads for different mediums, including TV, Website, Email marketing etc.</li><li>Take minutes of meetings effectively.</li></ul><p><strong>Why Choose This Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Others Benefits Include Writing Skills Course</strong></p><ul><li>4 PDF Certificate <strong>Free</strong></li><li>Free Retake Exam</li><li>Full Tutor Support</li><li>100% Online Course</li><li>24/7 Live Support</li><li>Lifetime Access</li></ul> <p><strong>Course Curriculum</strong></p><p><strong>[ Course 01 ]</strong></p><p>Level 5 Proofreading &amp; Copy Editing</p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p><strong>[ Course 02 ]</strong></p><p>Level 5 Report Writing Course</p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p><strong>[ Course 03 ]</strong></p><p>Level 4 Copywriting</p><ul><li>Module 1: Introduction to Copywriting</li><li>Module 2: Writing to Get Attention</li><li>Module 3: Writing to Communicate</li><li>Module 4: Writing to Sell</li><li>Module 5: Getting Ready to Write</li><li>Module 6: Writing Print Advertisements</li><li>Module 7: Writing Direct Mail</li><li>Module 8: Writing Brochures, Catalogues, and Other Sales Materials</li><li>Module 9: Writing Commercials and Multimedia Presentations</li><li>Module 10: Writing for the Web</li><li>Module 11: Writing Email Marketing</li></ul><p><strong>[ Course 04 ]</strong></p><p>Minute Taking Course</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Writing Skills</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Bundle course is ideal for all. This Bundle course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>Writing Skills </strong> Bundle course. However, you must have a strong desire to learn new things and apply those in your relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Writing Skills </strong>Bundle course will open the door for many positions! Such as -</p><ul><li>Freelance Writer</li><li>Copywriter</li><li>Proofreader</li><li>Business Executives</li><li>Executives in TV, Media</li><li>Communication Executives in different organisations</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Study Skills

Writing Skills Bundle

<p><strong>Leadership and Management level 7</strong></p><p>This <strong>Level 7 Leadership &amp; Management course</strong> will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader.</p><p>The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you.</p><p>Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This <strong>Level 7 Leadership &amp; Management course</strong> will help you get closer to your goals if you are new to leadership or looking to advance in your current position!</p><p>By the end of the <strong>Leadership &amp; Management course</strong>, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Leadership and Management Course</strong> you will be able to:</p><ul><li>Become a successful leader.</li><li>Distinguish between management and leadership and their impact.</li><li>Encourage and reward workers who increase their production.</li><li>Improve your professional communication skills.</li><li>Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities.</li><li>Define the terms 'delegation' and 'leading by example.'</li><li>Improve your team-building abilities.</li><li>Give and receive positive reviews.</li><li>Improve interviewing skills for effective employee recruitment.</li></ul><p><strong>Why Choose Leadership and Management level 7 Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><em><strong>***Leadership and Management level 7***</strong></em></p><ul><li><strong>Course 01:</strong> Leadership and Management level 7</li><li><strong>Course 02:</strong> Anger Management</li><li><strong>Course 03:</strong> Level 3 Business Administration</li></ul><p><strong><em>***Other Benefits of this Course</em></strong></p><ul><li><strong>Free 3</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><strong>***Leadership and Management level 7***</strong></p><p><strong>***Course Curriculum***</strong></p><p><strong>Module 1: Understanding Management and Leadership</strong></p><ul><li>Introduction</li><li>Defining Leadership</li><li>Leadership Styles</li><li>Role of a Leader</li><li>Managers Vs. Leaders</li><li>Ethics</li><li>Summary</li></ul><p><strong>Module 2: Leadership over Yourself</strong></p><ul><li>Understand what Self-leadership is</li><li>Time Management</li><li>Set Goals</li><li>Decision Making and Problem Solving</li><li>Summary</li></ul><p><strong>Module 3: Creativity and Innovation</strong></p><ul><li>Introduction</li><li>Creativity</li><li>Innovation</li><li>Organisation and Innovation</li><li>Summary</li></ul><p><strong>Module 4: Leadership and Teambuilding</strong></p><ul><li>What a Leader Must Do?</li><li>Functions of Leadership</li><li>Leadership Exists at Different Levels</li><li>Leadership Skills</li><li>Team Building</li><li>Summary</li></ul><p><strong>Module 5: Motivation and People Management</strong></p><ul><li>Introduction</li><li>Theories on Motivation</li><li>Managers/Leaders and Motivation</li><li>Getting Best from the People</li><li>Summary</li></ul><p><strong>Module 6: Communication and Leadership</strong></p><ul><li>Introduction</li><li>Listening Skills</li><li>Reading Skills</li><li>Writing Skills</li><li>Speaking Skills</li><li>Summary</li></ul><p><strong>Module 7: Presentation, One-to-one Interview and Meeting Management</strong></p><ul><li>Profile the Occasion, Audience and Location</li><li>Plan and Write the Presentation</li><li>One-to-One Interview</li><li>Meeting Management</li><li>Within Your Organisation</li><li>Summary</li></ul><p><strong>Module 8: Talent Management</strong></p><ul><li>Define Talent and Talent Management</li><li>Understand the Benefits of Talent Management</li><li>Talent Management Types</li><li>Talent Gap</li><li>Talent Management Methodology</li><li>Summary</li></ul><p><strong>Module 9: Strategic Leadership</strong></p><ul><li>The Function of a Strategic Leader</li><li>Strategic Management Process</li><li>Mission and Strategic Leadership</li><li>Vision and Strategic Leadership</li><li>The Importance of Practical Wisdom</li><li>Summary</li></ul><p><strong>Module 10: Stress Management</strong></p><ul><li>Introduction</li><li>Defining Stress</li><li>Practice the 4 A's of Stress Management</li><li>Maintain Balance with a Healthy Lifestyle</li><li>Manage Your Time Better</li><li>Make Time for Fun and Relaxation</li><li>Summary</li></ul><p>----------------------------</p><p><strong>**GIFT courses:</strong></p><p>----------------------------</p><p><strong>***Anger Management</strong></p><ul><li>Module 01: Introduction to Anger</li><li>Module 02: The Process in Anger</li><li>Module 03: Effect of Anger on Our Thinking</li><li>Module 04: How to Manage Anger</li></ul><p>----------------------------</p><p><strong>***Level 3 Business Administration</strong></p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul><p><strong>Assessment Method</strong></p><p>After you have finished the <strong>Leadership and Management level 7 Course, </strong> you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least <strong>60%</strong>. As soon as you pass the examination, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Leadership and Management level 7</strong></p><p>This Leadership and Management Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Leadership and Management level 7</strong></p><p>There are <strong>no specific</strong> requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Leadership

Business Leadership

Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

Leadership and Management level 7

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Negotiation Skills - Level 5</strong> will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Negotiation Skills - Level 5 </strong>course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose this Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Negotiation Skills - Level 5 Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Negotiation Skills - Level 5 course.</li></ul><p><strong>******Courses are included in this Negotiation Skills - Level 5 Course:</strong></p><ul><li><strong>Course 01: </strong>Level 1 Business Management</li><li><strong>Course 02:</strong> Level 3 Business Administration</li></ul><p><strong>******<em>Others included in this Negotiation Skills - Level 5 course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Negotiation Skills - Level 5 Course:</p><p><strong>Module 1: An Overview of Negotiation</strong></p><ul><li>Defining Negotiation</li><li>Different Types of Negotiation</li><li>What is Positional Bargaining?</li><li>What is Principled Negotiation?</li></ul><p><strong>Module 2: How to Prepare For Negotiations</strong></p><ul><li>How to Manage Your Fear</li><li>Personal Preparation</li><li>Establishing Your WATNA and BATNA</li><li>Identify your WAP</li><li>Identifying Your ZOPA</li></ul><p><strong>Module 3: The Process of Negotiation</strong></p><ul><li>Preparation and Planning</li><li>Clarification and Justification</li><li>How to Exchange Information</li><li>The Bargaining Stage</li><li>Conclude and Implement</li></ul><p><strong>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</strong></p><ul><li>Different Steps in the Persuasion Process</li><li>Influencing Skills</li></ul><p><strong>Module 5: Ways of Developing Communication Skills</strong></p><ul><li>Ways of Asking Questions</li><li>Understanding and Using Probing</li><li>What are the Listening Skills?</li><li>Interpretation</li></ul><p><strong>Module 6: How to Develop Active Listening Skills</strong></p><ul><li>Fundamentals of Active Listening</li><li>Communication Process Explained</li></ul><p><strong>Module 7: Comprehending Body Language</strong></p><ul><li>Comprehending Body Language</li><li>Comprehending Facial Expressions</li></ul><p><strong>Module 8: Assertiveness and Self Confidence</strong></p><ul><li>What is Self-Esteem?</li><li>Symptoms of Low Self-Esteem and the Root Causes of It</li><li>How to Improve Self-Esteem</li><li>How to Build Self-Esteem</li></ul><p><strong>Module 9: Managing Anger</strong></p><ul><li>What is Anger?</li><li>Managing Anger and its Dimensions</li><li>The Costs of Anger</li><li>The Anger Process and How It Affects Our Thinking</li></ul><p><strong>Module 10: Managing Stress</strong></p><ul><li>How to Define and Identify Stress</li><li>Manage Stress</li></ul><p><strong>Module 11: Negotiation Tactics to Closing a Better Deal</strong></p><ul><li>Develop Clear Outcomes</li><li>Treat The Other Party With Respect At All Times</li><li>Ask a Lot of Questions</li><li>Ask For What You Want</li><li>Ask or Offer Something of Relative Value, Including Intangibles</li><li>Don't Be the First to Offer to 'Split the Difference'</li><li>Close with Confidence and Clarity</li></ul><p><strong>Module 12: Ways of Overcoming Sales Objections</strong></p><ul><li>How to Overcome Sales Objections?</li><li>Building Credibility</li><li>Observation Skills</li></ul><p>----------------</p><p><strong>***Level 1 Business Management***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Management and Leadership Explained</li><li>Module 02: How to Manage Resources</li><li>Module 03: Effective Management of Time, Stress and Crises</li></ul><p>----------------</p><p><strong>***Level 3 Business Administration***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Negotiation Skills - Level 5</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Negotiation Skills - Level 5</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Negotiation Skills - Level 5</strong> could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this <strong>Negotiation Skills - Level 5</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Negotiation Skills

Counselling Skills

Business Communication Skills

Negotiation

Management Skills

Negotiation Skills - Level 5

<p>You must not miss out on the four <strong>Business Writing Complete </strong><strong>courses</strong> if you want to thrive in your workplace and stand out from the crowd.</p><p>Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this <strong>Business Writing Complete </strong><strong>Course</strong>, we have combined four highly valuable courses, namely -</p><ol><li>Level 5 Proofreading &amp; Copy Editing</li><li>Level 5 Report Writing Course</li><li>Level 4 Copywriting</li><li>Minute Taking</li></ol><p><strong>Business Writing Complete </strong><strong>Course </strong>- Level 5 Proofreading &amp; Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Course, your area of expertise will be widened, and subsequently, your value as an employee will be increased.</p><p><strong>Business Writing Complete </strong><strong>Course </strong>- Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this Course, you will become an expert Report Writer.</p><p><strong>Business Writing Complete </strong><strong>Course </strong>- Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With thisCourse, you can learn all the basics, tips and tricks of copywriting.</p><p><strong>Business Writing Complete </strong><strong>Course </strong>- Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers.</p><p>Won't you love to unlock all the contents of this <strong>Business Writing Complete </strong><strong>Course</strong>?</p><p><strong>Learning Outcomes</strong></p><p>By the end of this <strong>Business Writing Complete </strong><strong>Course</strong>, you will be able to -</p><ul><li>Become an expert in proofreading and copy editing.</li><li>Write different types of business reports.</li><li>Write sales copies.</li><li>Write copies of ads for different mediums, including TV, Website, Email marketing etc.</li><li>Take minutes of meetings effectively.</li></ul><p><strong>Why Choose Business Writing Complete Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF</strong> 4 certificate as soon as completing the course.</li></ul><p><strong>Others Benefits Include Business Writing Complete Course</strong></p><ul><li>4 PDF Certificate <strong>Free</strong></li><li>Free Retake Exam</li><li>Full Tutor Support</li><li>100% Online Course</li><li>24/7 Live Support</li><li>Lifetime Access</li></ul> <p><strong>[ Business Writing Complete Course 01 ]</strong></p><p>Level 5 Proofreading &amp; Copy Editing</p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p><strong>[ Business Writing Complete Course 02 ]</strong></p><p>Level 5 Report Writing Course</p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p><strong>[ Business Writing Complete Course 03 ]</strong></p><p>Level 4 Copywriting</p><ul><li>Module 1: Introduction to Copywriting</li><li>Module 2: Writing to Get Attention</li><li>Module 3: Writing to Communicate</li><li>Module 4: Writing to Sell</li><li>Module 5: Getting Ready to Write</li><li>Module 6: Writing Print Advertisements</li><li>Module 7: Writing Direct Mail</li><li>Module 8: Writing Brochures, Catalogues, and Other Sales Materials</li><li>Module 9: Writing Commercials and Multimedia Presentations</li><li>Module 10: Writing for the Web</li><li>Module 11: Writing Email Marketing</li></ul><p><strong>[ Business Writing Complete Course 04 ]</strong></p><p>Minute Taking Course</p><ul><li>Module 01: Introduction to Minute Taking</li><li>Module 02: The Role of a Minute Taker</li><li>Module 03: Minutes Styles &amp; Recording Information</li><li>Module 04: Techniques for Preparing Minutes</li><li>Module 05: Developing Active Listening Skills</li><li>Module 06: Developing Organizational Skills</li><li>Module 07: Developing Critical Thinking Skills</li><li>Module 08: Developing Interpersonal Skills</li><li>Module 09: Assertiveness and Self Confidence</li><li>Module 10: Understanding Workplace Meetings</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Business Writing Complete Course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Business Writing Complete Course</strong> is ideal for all. This course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>Business Writing Complete Course</strong>. However, you must have a strong desire to learn new things and apply those in your relevant field.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Business Writing Complete Course</strong> will open the door for many positions! Such as -</p><ul><li>Freelance Writer</li><li>Copywriter</li><li>Proofreader</li><li>Business Executives</li><li>Executives in TV, Media</li><li>Communication Executives in different organisations</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Business English

Business Writing Complete Course

<p><strong>Unlock Your Full Potential with Our Office Skills for Customer Success Course! </strong></p><p>Acquire the essential skills that employers are looking for in today's competitive employment market. Our course covers every aspect you need to succeed in today's work environment, from understanding the Microsoft Office Suite to strengthening your organisational skills.</p><p>This Office Skills Bundle is an invaluable asset for any professional looking to hone their abilities. By completing this course, one will gain an in-depth understanding of the fundamentals, allowing them to conduct business quickly and efficiently.</p><p><strong>Linked Topics: </strong></p><ul><li>Office Administration</li><li>Organisational skills</li><li>Effective customer management skills</li><li>Professional communication and correspondence skills</li><li>Microsoft Office Suite</li></ul><p>Along with organisational skills, this learning experience provides insight into handling everyday customer service tasks such as responding to emails, writing reports, making phone calls, and dealing with demanding customers. Learners can acquire the skills required for success through practical exercises, case studies, and real-world scenarios. Additionally, those who complete the course will walk away equipped with the knowledge needed to effectively utilise all the tools available in a modern office setting - from document management software to virtual communication systems.</p><p>With these newly acquired capabilities, graduates are sure to maximise their productivity and create positive experiences for every client they interact with.</p><p><strong>What you will discover are the following: </strong></p><ul><li>Understanding of customer service principles and practices.</li><li>Strengthen your time-management, organisational &amp; business communication skills.</li><li>Gain the skills to be a first-class Administrator.</li><li>Ability to handle difficult customer situations with patience and professionalism.</li><li>Understand the principles of quality customer service.</li><li>Knowledge of conflict resolution and problem-solving techniques.</li><li>Ability to use office technology and software to assist customers.</li><li>Learn the essentials of using formulas and functions.</li><li>Acknowledging data privacy and security regulations.</li><li>Know customer service metrics and reporting.</li><li>Ability to provide accurate information and follow up with customers.</li></ul><p><strong>Benefits of studying Office Skills for Customer Service:</strong></p><ul><li>24/7 access to the course for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>Efficient exam system, assessment and instant results</li><li>Improve your chance of gaining professional skills and better-earning potential.</li></ul><p>Designed and delivered by industry professionals, this course provides an engaging course of study through <strong>modules taught with videos, practical exercises, online study materials and assessments. </strong>You will develop your understanding of best office administration and customer service practice, including role-specific skills in <strong>verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. </strong>You also improve your IT skills with units on Microsoft Excel, Word and PowerPoint.</p><p><strong>Course Design</strong></p><p>This course is designed with the following modules:</p><p><strong>Admin Support</strong></p><ul><li>Getting Started</li><li>Getting Organized (I)</li><li>Getting Organized (II)</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Empowering Yourself</li><li>The Team of Two</li><li>Taking Care of Yourself</li><li>Wrapping Up</li></ul><p><strong>Administrative Management</strong></p><ul><li>Getting Started</li><li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder (I)</li><li>What to Include in Your Binder (II)</li><li>Organising Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li><li>Wrapping Up</li></ul><p><strong>Organisational Skills</strong></p><ul><li>Getting Started</li><li>Remove the Clutter</li><li>Prioritize</li><li>Scheduling Your Time</li><li>To Do Lists</li><li>Paper and Paperless Storage</li><li>Organisations in Your Work Area</li><li>Tools to Fight Procrastination</li><li>Organising Your Inbox</li><li>Avoid the Causes of Disorganization</li><li>Discipline is the Key to Stay Organized</li><li>Wrapping Up</li></ul><p><strong>Customer Relations and Dealings</strong></p><ul><li>Getting Started</li><li>The Right Attitude Starts with You</li><li>Stress Management (Internal Stressors)</li><li>Stress Management (External Stressors)</li><li>Transactional Analysis</li><li>Why are Some Customers Difficult</li><li>Dealing with the Customer Over the Phone</li><li>Dealing with the Customer In Person</li><li>Sensitivity in Dealing with Customers</li><li>Scenarios of Dealing with a Difficult Customer</li><li>Following up With a Customer Once You Have Addressed Their Issue</li><li>Wrapping Up</li></ul><p><strong>Telephone Etiquette</strong></p><ul><li>Getting Started</li><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Handling Voicemail Messages</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li><li>Wrapping Up</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Customer Relationship Management</li><li>What CRM Is and Who It Serves</li><li>Checklist for Success</li><li>Requirement-Driven Product Selection</li><li>Considerations in Tool Selection</li><li>Strategies for Customer Retention</li><li>Building the Future</li><li>Homegrown vs. Application Service Provider</li><li>Evaluating and Reviewing Your Program</li><li>The Development Team</li></ul><p><strong>Microsoft Office Word</strong></p><ul><li>Getting Started</li><li>Opening</li><li>Working with the Interface</li><li>Your First Document</li><li>Basic Editing Tasks</li><li>Basic Formatting Tasks</li><li>Formatting Paragraphs</li><li>Advanced Formatting Tasks</li><li>Working with Styles</li><li>Formatting the Page</li><li>Sharing Your Document</li><li>Wrapping Up</li></ul><p><strong>Microsoft Office Powerpoint</strong></p><ul><li>Getting Started</li><li>Opening PowerPoint</li><li>Working with the Interface</li><li>Your First Presentation</li><li>Working with Text</li><li>Formatting Text and Paragraphs</li><li>Adding Pictures</li><li>Advanced Formatting Tasks</li><li>Working with Transitions and Animations</li><li>Setting Up Your Slide Show</li><li>Showtime!</li><li>Wrapping Up</li></ul><p><strong>Microsoft Office Excel</strong></p><ul><li>Getting Started</li><li>Opening Excel</li><li>Working with the Interface</li><li>Your First Worksheet</li><li>Viewing Excel Data</li><li>Building Formulas</li><li>Using Excel Functions</li><li>Using Quick Analysis</li><li>Formatting Your Data</li><li>Using Styles, Themes, and Effects</li><li>Printing and Sharing Your Workbook</li><li>Wrapping Up</li></ul><p><strong>How is the course assessed?</strong></p><p>To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Office skills training is ideal for the following:</p><ul><li>Customer service representatives and call centre agents who want to improve their communication and office skills.</li><li>Individuals seeking employment in customer service seek recognition for their skills and knowledge.</li><li>Employers and managers who want to provide training and development opportunities for their customer service staff.</li><li>Small business owners who want to improve the quality of customer service provided by their employees.</li><li>Anyone who wants to enhance their communication skills, organisational skills, and general proficiency in office-based customer service roles.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Office Skills bundle has no formal requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>After completing this office skills bundle you can explore the following career,</strong></p><ul><li>Office Administrator</li><li>Administration Assistant</li><li>Front Office Manager</li><li>Office Coordinator</li><li>Office Assistant</li><li>Compliance Administrator</li></ul><p>Explore each role to earn up to £14,000 to £28,000 per annum.</p>
                        </div>

One Education

Office Skills for Customer Success Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Boost your skills and skyrocket your career prospects with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service, KYC, CDD &amp; Customer Relationship Management (CRM)</strong> Diploma.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential skills for businesses worldwide. According to studies, 86% of buyers are willing to pay more for better customer service, and 89% of companies compete mainly on customer experience. Our comprehensive diploma course equips you with these sought-after skills across 22 modules. Master the essence of customer service, delve into the intricacies of KYC and AML compliance, and learn to handle customer complaints effectively. You&#39;ll also gain proficiency in crafting compelling business communication and managing optimal energy. Take a step towards ensuring your enterprise&#39;s compliance with international standards and enhance customer relationships for long-term success. This Customer Service, KYC, CDD &amp; CRM course is your pathway to building a robust, compliant, and customer-centric business.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will make you stand out?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this online Customer Service, KYC, CDD &amp; CRM course, you will gain the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed </strong>Training.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD QS Accredited</strong></li><li fr-original-style="" style="box-sizing: border-box;">Lifetime access to the whole collection of learning materials.</li><li fr-original-style="" style="box-sizing: border-box;">The online test with immediate results</li><li fr-original-style="" style="box-sizing: border-box;">You can study and complete the course bundle at your own pace.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Study for the Customer Service, KYC, CDD &amp; CRM course bundle using any <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">internet-connected device,</strong> such as a computer, tablet, or mobile device</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 1: Customer Service, KYC, CDD</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Customer Service, KYC, CDD course is a comprehensive training program designed to hone your skills in delivering exceptional customer service. The course delves into the core of effective communication, complaint resolution, and building resilience in challenging situations. It also intricately addresses the importance of personal style and energy management at work. Furthermore, this course demystifies complex topics like KYC, CDD, and Anti-Money Laundering processes, clearly understanding these key areas. It emphasises adherence to mandatory industry regulations, aiding you in ensuring robust enterprise-wide compliance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 2: Customer Relationship Management (CRM) Diploma</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In parallel, the Customer Relationship Management (CRM) course offers a deep dive into CRM fundamentals, strategies, and data analysis. It places significant emphasis on strengthening customer relationships and proactively managing complaints. Additionally, the course guides you through the understanding of CRM databases. It introduces you to the future of CRM, equipping you with the essential skills to excel in any customer-centric role. Together, these courses provide a comprehensive toolkit for anyone looking to excel in customer-focused industries.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Therefore, reinforce your knowledge and furnish your skills by enrolling in our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ustomer Service, KYC, CDD &amp; CRM </strong>diploma courses. Take one step closer to achieving your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quality Licence Scheme Endorsed Certificate of Achievement:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quality Licence Scheme</strong>, will be titled &#39;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Service, KYC, &amp; CRM at QLS Level 5</strong>&#39;.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;109 GBP</strong> for addresses within the UK. Please note that delivery within the UK is free of charge.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note</strong>: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        150 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You should enrol in this Customer Service &amp; CRM course bundle if you:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring and current customer service professionals.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals involved in customer due diligence.</li><li fr-original-style="" style="box-sizing: border-box;">Regulatory compliance officers.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals are seeking improved communication skills.</li><li fr-original-style="" style="box-sizing: border-box;">CRM practitioners.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in customer relationship management.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course bundle is suitable for anyone aspiring to start a career in the relevant field. Also for those who are interested in enrolling in further:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Certificate in Know Your Customer &amp; Customer Due Diligence</li><li fr-original-style="" style="box-sizing: border-box;">Level 1 Award in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Award in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 1 Certificate in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Diploma in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Certificate in Principles of Customer Service (VRQ)</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 Certificate in Principles of Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Level 2 NVQ Certificate in Customer Service (RQF)</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Level 4</li><li fr-original-style="" style="box-sizing: border-box;">Level 4 NVQ Diploma in Customer Service (RQF)</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Without any formal requirements, you can delightfully enrol in this effective <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ustomer Service, KYC, CDD &amp; CRM </strong>course package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By completing this comprehensive, effective </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ustomer Service, KYC, CDD &amp; CRM </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">course, you can pick any one of the following career paths:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Sales and Customer Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Manager</li><li fr-original-style="" style="box-sizing: border-box;">Client Service Manager</li><li fr-original-style="" style="box-sizing: border-box;">Customer Success Manager</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service Advisor</li><li fr-original-style="" style="box-sizing: border-box;">CRM Manager</li><li fr-original-style="" style="box-sizing: border-box;">KYC Analyst</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                 <div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            &pound;4.99
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Hardcopy Certificate (FREE UK Delivery) </h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript: &pound;9.99</p></div>

                        </div>

NextGen Learning

Online Course Marketing

Know Your Customer (KYC)

Service Design Courses (SDC)

Customer Relationship Management

CRM (Customer Relationship Management)

Corporate Learning & Development

Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for people who use PowerPoint for their business communication needs.</p>Overview<p>To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders.</p><p>This course is intended for those who wish to take advantage of the application for high quality business presentations and reports.</p></div><div id="course-pills-2"><h4>Presentations</h4><ul><li>Create Attractive Presentations from Existing PowerPoint Templates</li><li>Creating Presentations Quickly using Outline to build a Structure</li><li>Incorporating and reusing slides from other presentations into your own</li></ul><h4>Templates and Customization</h4><ul><li>Using Slide Layouts</li><li>Using the Slide Master</li><li>Creating Custom Slide Layout</li></ul><h4>Working with Charts and Tables</h4><ul><li>Create and Modify Tables</li><li>Create Charts and Graphs</li><li>Copying Charts into PowerPoint</li><li>Link Vs Embed</li></ul><h4>Add Visual Elements to a Presentation</h4><ul><li>Create and Modify Shapes </li><li>Add Images </li><li>Create SmartArt to Make Easily Modifiable graphics </li><li>Use SmartArt to Give Dull Text a More Visual Appeal</li></ul><h4>Working with Media and Animation</h4><ul><li>Add Audio to A Presentation</li><li>Add Video to A Presentation</li><li>Add and Customize Animations</li><li>Add and Customize Transitions</li></ul><h4>Preparing to Present</h4><ul><li>Add Notes to A Presentation</li><li>Presenter View And Slide Show Controls</li><li>Create A Custom Slide Show </li><li>Saving and Sharing the Presentation </li><li>Printing Options and Handouts</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Microsoft PowerPoint for the Business User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Microsoft PowerPoint for the Business User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Executive Presentation

Office Skills & Productivity

Microsoft Power Platform

Professional Skills Course (PSC)

Microsoft Powerpoint

Presentation Skills

Microsoft PowerPoint for the Business User

London

<h2>Writing Clear Business Communication: In-House Training</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Write effective e-mails, letters, memos, and reports</li> 
 <li>Clearly articulate the message</li> 
 <li>Achieve desired results from correspondence</li> 
 <li>Organize content for maximum impact</li> 
 <li>Format for enhanced understanding</li> 
 <li>Choose the appropriate communication medium for each document</li> 
 <li>Revise documents to increase clarity and impact</li> 
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

IIL Europe Ltd

Writing Clear Business Communication: In-House Training

<h2>Writing Clear Business Communication: Virtual In-House Training</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Write effective e-mails, letters, memos, and reports</li> 
 <li>Clearly articulate the message</li> 
 <li>Achieve desired results from correspondence</li> 
 <li>Organize content for maximum impact</li> 
 <li>Format for enhanced understanding</li> 
 <li>Choose the appropriate communication medium for each document</li> 
 <li>Revise documents to increase clarity and impact</li> 
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

Writing Clear Business Communication: Virtual In-House Training

<h2>Writing Clear Business Communication (Virtual)</h2>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Plan and prioritize each day's activities in a more efficient, productive manner</li>
 <li>Establish strategies to execute priorities and overcome procrastination</li>
 <li>Understand how to make trade-offs when faced with fire drills</li>
 <li>How to set and communicate boundary conditions</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course orientation</li> <li>Participants' expectations</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Exercise: A day in your life</li> <li>Resources to implement change</li> <li>o Mind-set</li> <li>o Tool-set</li> <li>o Skill-set</li> <li>What is your time really worth?</li> <li>The dynamics of procrastination</li> <li>The myth of multi-tasking</li> <li>Brain Rules - how to optimize your efficiency</li> </ul> <h3>Organization and Prioritization</h3> <ul> <li>Time management best practices</li> <li>Goal setting</li> <li>Exercise: Identifying your priorities</li> <li>The importance of organization</li> <li>Time management framework</li> <li>Prioritizing time</li> </ul> <h3>Time Management Techniques</h3> <ul> <li>Tips for managing time</li> <li>Nine ways to overcome procrastination</li> <li>The STING technique</li> <li>Managing your time</li> <li>o Handling unplanned urgencies</li> <li>o Dealing with information overload</li> <li>Delegation and managing others' time</li> <li>Creating your personal action plan</li> </ul>


                </section>

Writing Clear Business Communication (Virtual)

<h2>Writing Clear Business Communication: On-Demand</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Write effective e-mails, letters, memos, and reports</li>
 <li>Clearly articulate the message</li>
 <li>Achieve desired results from correspondence</li>
 <li>Organize content for maximum impact</li>
 <li>Format for enhanced understanding</li>
 <li>Choose the appropriate communication medium for each document</li>
 <li>Revise documents to increase clarity and impact</li>
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

Writing Clear Business Communication: On-Demand

<p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Business English ESOL Course: Enhancing Professional Communication Skills</span></strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Are you looking to elevate your English language proficiency in a business context? Our specialised Business English ESOL Course is meticulously designed to refine your skills in various areas crucial for effective professional communication. Tailored for individuals with a foundation in the English language, this course aims to take your abilities to the next level. What&#39;s more, the entire program is conveniently delivered online, allowing you to learn from the comfort of your preferred location.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Key Focus Areas:</p><ol style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Presentations: Master the art of delivering impactful presentations, captivating your audience, and conveying your ideas with clarity and confidence. Learn essential techniques to structure your presentations, engage listeners, and use persuasive language effectively.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Negotiation: Develop your negotiation skills by acquiring essential vocabulary, strategies, and tactics. Gain confidence in discussing terms, reaching agreements, and handling various negotiation scenarios with finesse.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Meetings: Navigate through business meetings with ease and professionalism. Acquire the necessary language and etiquette to actively participate, express opinions, ask relevant questions, and contribute effectively to the discussion.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Phone Calls: Communicate confidently and professionally over the phone. Enhance your telephone skills, including answering calls, taking messages, making inquiries, and handling challenging conversations with poise.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Report Writing: Learn to create concise, well-structured, and compelling reports. Develop proficiency in presenting data, summarizing findings, and effectively conveying information to diverse stakeholders.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Letters &amp; Emails: Master the art of crafting persuasive and professional letters and emails. Acquire skills in drafting concise and polite correspondence, responding to inquiries, and maintaining effective communication in a variety of business contexts.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Networking: Discover the power of networking in both formal and informal settings. Enhance your ability to build professional relationships, initiate conversations, and engage in meaningful discussions. Acquire the appropriate language and cultural knowledge necessary to create lasting connections.</p></li></ol><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Our Business English ESOL Course is specifically designed to build on your existing English language skills. It is ideal for individuals who already possess a foundation in English and are eager to enhance their abilities within a professional setting. Our experienced instructors will guide you through engaging online lessons, interactive exercises, and practical assignments, ensuring that you develop the necessary language proficiency and confidence to excel in a business environment.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span id="isPasted" style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color: rgb(55, 65, 81);">Continue working while you learn with the utmost flexibility in our Business English ESOL Course. Our comprehensive program offers twice-weekly lessons conducted via Zoom, allowing you to seamlessly integrate your professional commitments with your learning journey.&nbsp;</span></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style="color: rgb(55, 65, 81);">With a duration of 8 to 12 weeks, depending on your preferred pace, you&#39;ll have ample time to absorb the materials and practice the skills covered in each session. As a bonus, we offer a <em fr-original-style="" style="box-sizing: border-box;">free </em>initial assessment to gauge your current proficiency level and tailor the course to your specific needs. Embrace this opportunity to enhance your business communication skills without compromising your work schedule&mdash;all within the convenience of online learning.</span>
</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Join us today and unlock your potential as a proficient communicator in the business world. Enrol in our Business English ESOL Course, and take your professional communication skills to new heights&mdash;all from the convenience of your own home or office.</p>

Light Foundations

English as a Second Language

Professional Development

Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential! 

ESOL Business English Course

8 weeks of lessons

12 weeks of lessons

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Persuasion is a highly valued skill in the corporate world. It is used in client negotiation, sales pitches, presentations, and many other aspects of business. </span></p><p><span>The <strong>Persuasion in Business Communications Level 02</strong> course will teach you the art of persuasion in a business environment. It includes techniques, tips and tricks that are used by top business leaders and public speakers, to help you get your message across effectively. You will also learn the fundamental principles of influencing and how to get teams, colleagues and clients to take action.</span></p><p><span>This complete guide examines every aspect of persuasion in business to equip you with the skills to persuade effectively in any business setting. From body language to pitching tips, it covers everything you need to know.</span></p></div>
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					<div><p>This best selling <strong>Persuasion in Business Communications Level 02 </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Persuasion in Business Communications Level 02 </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>Persuasion in Business Communications Level 02 </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Persuasion in Business Communications Level 02 </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> Persuasion in Business Communications Level 02</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Persuasion in Business Communications Level 02 </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>Persuasion in Business Communications Level 02 </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Persuasion in Business Communications Level 02

<p>The objective of the <strong>Level 5 Diploma in Logistics and Supply Chain Management</strong> (fast track mode) (accredited by OTHM, UK) is intended to <strong>develop learners' understanding of policy, management theory and practice in logistics and supply chain management</strong>.</p> <p>Complete your Diploma in Logistics and Supply Chain Management in 6 months with Fast Track mode</p> <p>It provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. They will provide knowledge that underpins the ability to work as an effective manager in the sector. They combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting.</p> <p>You will be able to work in a variety of roles within logistics and supply chain management.</p><p><strong>Level 5 Diploma in Logistics and Supply Chain Management</strong></p> <p><strong>Key Highlights</strong></p> <ul> <li>Program Duration<strong>: 6 Months</strong> (Regular mode also available)</li><li>Program Credits: <strong>120 Credits</strong></li><li>Designed for working Professionals</li><li>Format: <strong>Online</strong></li><li><strong>No Written Exam</strong>. The Assessment is done via Submission of Assignment</li><li>Tutor Assist available</li><li>Dedicated Student Success Manager</li><li>Timely Doubt Resolution</li><li>Regular Networking Events with Industry Professionals</li><li>Become eligible to gain direct entry into relevant Master's degree programme.</li><li>LSBR Alumni Status</li><li>No Cost EMI Option</li></ul> <p>The Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification will develop your understanding of policy, management theory and practice in logistics and supply chain management. It will provides you with an opportunity to engage with the challenges facing professionals and policy makers in their own country. It will provide you with the knowledge that underpins the ability to work as an effective manager in the sector. The course combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting.</p> <p>Upon successful completion of the programme, you will also become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme. This qualification also provide you with an opportunity for academic progressions to Level 6 Diploma in Logistics and Supply Chain Management.</p> <p><strong>Mandatory units</strong></p> <p><strong>(Total Credits: 120)</strong></p> <p>The OTHM Level 5 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits</p> <ul> <li>Business Communication (20 credits)</li><li>Purchasing, Supplier Management and Negotiation (20 credits)</li><li>Supply Chain Management (20 credits)</li><li>Business Ethics and Corporate Social Responsibility (20 credits)</li><li>Strategic Management (20 credits)</li><li>Supply Chain Risk Assessment and Forecasting (20 credits)</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Working Professionals, or learners with relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification or for learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression and a formal qualification leading to award of degrees in future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <ul> <li>For entry onto the Level 5 Diploma in Logistics and Supply Chain Management (Fast Track mode) qualification, learners must have relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification.</li><li>You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience.</li><li>Please speak to the Admission Counsellors for waiver information.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>University Progression after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track) qualification</p> <p>Become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme after completion of your Level 5 Diploma in Logistics and Supply Chain Management (fast track mode)</p> 
                        </div>

London School Of Business And Research

Diploma in Logistics and Supply Chain Management - Level 5 (Fast-Track mode)

<h1 style="color: rgb(228, 129, 37); text-align: center; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(228, 129, 37); text-align: center;">Business Communication Skills</h1><div style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);">&nbsp;</p><div style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><div style="color: rgb(52, 52, 52); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);"><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(52, 52, 52);">In this course, you will learn and practice how to enhance your business writing skills, avoid communication barriers and establish credibility. You will be able to write clearly and concisely, motivate your readers to react or respond, and adapt your messages to audience and context.</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Main Points:</strong></p><ol style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><li fr-original-style="" style="box-sizing: border-box;">Identifying Communication Barriers</li><li fr-original-style="" style="box-sizing: border-box;">Word Choice and Phrasing</li><li fr-original-style="" style="box-sizing: border-box;">Level of Formality</li><li fr-original-style="" style="box-sizing: border-box;">Differing Frames of Reference</li><li fr-original-style="" style="box-sizing: border-box;">Emotional Interference</li><li fr-original-style="" style="box-sizing: border-box;">Multitasking and Physical Distractions</li><li fr-original-style="" style="box-sizing: border-box;">Limited Writing Skills</li><li fr-original-style="" style="box-sizing: border-box;">Effective Technical Writing</li><li fr-original-style="" style="box-sizing: border-box;">The 3 X 3 Writing Process</li><li fr-original-style="" style="box-sizing: border-box;">Enhancing Writing Style</li></ol><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of hours:</strong> 15 hours</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of territories:</strong>&nbsp;2 territories</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Number of checkpoints:</strong>&nbsp;2 checkpoints</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course access:</strong> 60 Days</p><p style="color: rgb(52, 52, 52); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(52, 52, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Passing the Course:</strong> Passing the 2 checkpoints and completing the course evaluation</p></div><form action="https://teflwonderland.com/product/teaching-young-learners/" method="post" enctype="multipart/form-data" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate:&nbsp;</strong>E-Certificate with Verification Number and QR Code</form></div></div><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why TEFL Wonderland:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-c9114aa );">Worldwide&nbsp;</span>Accreditation</li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Gamified Adventures</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Animated Videos</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Interactive Practice</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Personalized Tutor Support</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Learner Community</span></span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Audios for all written text</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">Video Scripts</span></li><li style="color: rgb(52, 52, 52); box-sizing: border-box;" fr-original-style="color: rgb(52, 52, 52);"><span style="color: var( --e-global-color-c9114aa ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-c9114aa );">100% Online</span></li></ul>

TEFL Wonderland - Brilliant Minds

English Pronunciation

English Speaking

English Vocabulary

English

General English

<p>The objective of the OTHM Level 4 Diploma in Business Management qualification is to provide learners with an excellent foundation for building a career in a range of organisations. It designed to ensure each learner is 'business ready': a confident, independent thinker with a detailed knowledge of business and management and equipped with the skills to adapt rapidly to change.</p> <p>The content of the qualification is focused on:</p> <ul> <li>managing business communication</li><li>understanding the business environment and organisations in a global context</li><li>business functions including people management</li><li>quantitative methods in business</li><li>finance for managers</li><li>research and academic writing.</li></ul> <p>The qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion of the Level 4 Diploma in Business Management qualification will enable learners to progress to further study or employment.</p><p><strong>Program Overview</strong></p> <p><strong>Key Highlights</strong></p> <p>Program Duration: 9 Months (Can be Fast tracked)</p> <p>Program Credits: 120</p> <p>Designed for working Professionals</p> <p>Format: Online</p> <p>No Written Exam. The Assessment is done via Submission of Assignment</p> <p>Tutor Assist available</p> <p>Dedicated Student Success Manager</p> <p>Timely Doubt Resolution</p> <p>Regular Networking Events with Industry Professionals</p> <p>Direct entry into Year 1 of a three-year UK Bachelor's degree</p> <p>LSBR Alumni Status</p> <p>No Cost EMI Option</p> <p><strong>Top Skills You Will Learn</strong></p> <p>You will become 'business ready' with a confident outlook, independent thinker with a detailed knowledge of business and management and equipped with the skills to adapt rapidly to change.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Working Professionals, A-Level holders, professionals working in range of industries looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.</p> 
                        </div>

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