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Are you someone who is interested in emotional intelligence? Or are you someone who helps people or organization in human development? If so, then this course will surely be able to help you learn the important lessons about emotional intelligence mindfulness and empathy! Description: To become an expert in Emotional Intelligence, Mindfulness and Empathy you will need special and advanced skills in understanding human emotions. In this course, you will be able to learn self-management, awareness, regulation, motivation, and empathy. You will also be able to manage and help other manage own emotions. You will also be able to learn how to communicate verbally and non-verbally with other people. Moreover, you will learn about emotional intelligence and how to balance optimism and pessimism to succeed in your chosen life path. Who is the course for? Professionals and experts in human emotional capacity and developmental skills. People who have an interest in learning about emotional intelligence mindfulness and empathy. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Emotional Intelligence, Mindfulness and Empathy Training course is a useful qualification to possess, and would be beneficial for the following careers: Emotional Management Consultant Human Resource Manager Human Development Specialist Life Coach and Mentor Organization Development Manager. Emotional Intelligence, Mindfulness and Empathy Training Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Final Exam Final Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course is designed to equip you with the necessary skills that will help you deliver compelling and memorable presentations. Whether you are a student who has to make a presentation as an assignment or a professional who has to give an effective presentation in a work or business setting, you can benefit from this course. Description: Presenting information in a clear and compelling way is very necessary to get your perspective across and, today, presentation skills are precious in almost every field. The course will provide you with necessary presentation skills that will make speaking in public not so much overwhelming but rather more fun. It will likewise help you create compelling presentations and provide tips and techniques for successfully delivering presentations. Who is the course for? This course would be ideal for anyone who has to deliver a presentation. This course would be beneficial to Managers, Entrepreneurs Teachers, trainers, instructors, Educators, Management trainees or students. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Presentation Skills Training Course is a useful qualification to possess, and would be beneficial for the following careers: Public speaker Excellent business presenter Telesales Executives Tutor This course could help anyone who needs to present in front of others as part of their career and would be useful for university students. Management - Presentation Skills Training Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Management - Presentation Skills Training- Activities 00:00:00 Mock Exam Mock Exam- Presentation Skills Training Course 00:20:00 Final Exam Final Exam- Presentation Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you willing to develop your interpersonal skills and become successful in life? Then you don't have to worry! You will be able to learn and acquire the right interpersonal skills you need in this very comprehensive and well-designed course. Description: Interpersonal skills are one of the important requirement if you want to become a dynamic and charismatic person. Being able to charm your way with your potential clients will be very helpful. If you are having a hard time with interpersonal skills, then you will learn it through this course. You will know the importance of verbal skills of asking questions and communicating with power. You will also learn about nonverbal communication through this course. Learn how to make a powerful impact that will last and help in the success of your career and the organisation you are working with. Who is the course for? Entrepreneurs or any professionals who need to acquire interpersonal skills. People who have an interest in knowing what interpersonal skills are. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Interpersonal Skills Course would be beneficial for the following careers: Businessmen Entrepreneur Director Project Manager Supervisor Team Leader. Developing Interpersonal Skills Course Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Developing Interpersonal Skills Course- Activities 00:00:00 Mock Exam Mock Exam- Developing Interpersonal Skills Course 00:20:00 Final Exam Final Exam- Developing Interpersonal Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to know how to communicate effectively in business? Do you want to improve your business communication skills? Then it's time for you to learn how to communicate effectively in this Business Communication Course. Description: It is very important to communicate well because communication skill is an essential skill especially in the business and corporate setting. This course will help you develop your ability to communicate with your clients and colleagues. It's very important to be an effective communicator in business for its growth and if you start to learn the effective strategies right now, you will surely be able to become an effective business communicator.  This course specifically focuses on the improvement of how you understand yourself and your message to be able to express it effectively. It will also cover the terms to use to be able to get the attention of your potential clients and communicate with them. Undertaking this course will no doubt be very beneficial to become a great communicator in business and overcome common communication obstacles. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part in communications and human resources department. Furthermore, it will help the top executive execute and command their subordinates and communicate with them effectively. People who are interested in learning more about business communication and those people who are struggling with communication and wish to express their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Business Communication Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Marketing Manager Business Development Manager Communication Department Head Human Resources Manager Public Relations Officer Social Media Specialist Strategist And Much More! Business Communication Course Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Business Communication Course 00:20:00 Final Exam Final Exam- Business Communication Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Jhon Academy has prepared this comprehensive Admin, Secretarial & PA - Level 7 online course. Admin, Secretarial & PA - Level 7 covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Admin, Secretarial & PA - Level 7. The Admin, Secretarial & PA - Level 7 course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Admin, Secretarial & PA - Level 7 will equip you with the skills required to set yourself up for career success. The Admin, Secretarial & PA - Level 7 provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Admin, Secretarial & PA - Level 7. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Admin, Secretarial & PA - Level 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:19:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:20:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 07 - Business Etiquette Business Etiquette 00:20:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 09 - Travel Arrangements Travel Arrangements 00:25:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:25:00 Module 12 - Time Management Time Management 00:35:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 14 - Business Writing Skills Business Writing Skills 00:41:00 Module 15 - Organisational Skills Organisational Skills 00:26:00 Module 16 - Communication Skills Communication Skills 00:27:00 Module 17- Customer Service Customer Service 00:17:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:52:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview A powerful team fuels business success. Productivity increases with the combined effort of a team. Take a practical approach to improve your team management skills and establish a strong workforce for your company with the Level 5 Team Management training.  This exclusively designed Level 5 Team Management course will provide you with the core skills to build an energetic and efficient team. You will identify the essential elements for successful management and leadership. You will discover the best practices for talent management and learn how to motivate your team members to achieve the organization goals. The course will also educate you on the risk management process to create a healthy work culture.  Now is the time to enroll and lead your team to success! Learning outcomes Gain the skills to effectively manage teams Develop a comprehensive understanding of management and leadership Learn how to build high performance teams Be able to motivate team members Learn how to recognize and develop team talent in your team Strengthen your ability in conflict management Develop your knowledge of risk management Be able to manage virtual teams Who is this course for Aspiring professionals interested in gaining team management skills to work as a team leader can take this Level 5 Team Management course. Existing leaders can also take this course for skills enhancement. The knowledge and abilities developed in the learning process will provide tremendous career opportunities. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The comprehensive Level 5 Team Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Manager Team Leader Operations Manager Human Resources Business Owner Level 5 Team Management Module 01: Defining Team Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Module 07: Succession Planning 00:31:00 Module 08: Communication Skills Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change Module 10: Managing Change 00:21:00 Module 11: Managing Time Module 11: Managing Time 00:28:00 Module 12: Managing Conflict Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Module 14: Managing Virtual Teams 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Take a practical approach to improve your public speaking and communication skills with this Public Speaking and Effective Communication Masterclass. In this course, you will learn how to deliver a speech that will leave a lasting impression on your audience. Excellent public speaking and communication skills help to progress in the working world. It allows you to present yourself professionally and broaden your connections with others. The Public Speaking and Effective Communication Masterclass course guides you in every possible way to improve your public speaking. You will learn the steps to make and deliver excellent presentations in public. In addition, you will discover the tactics to overcome stage fright. Our exclusive training will also equip you with the skills to create a good first impression and ace an interview with confidence! Learning outcomes Identify your public speaking barriers Learn how to present a memorable and powerful presentation Be able to prepare great speeches Know how to create a good first impression Be able to overcome distraction when speaking in public Learn the simple breathing exercises to speak with confidence Who Is This Course For? This Public Speaking and Effective Communication Masterclass course is highly beneficial for anyone interested in improving their public speaking skills. The skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Public Speaking and Effective Communication Masterclass course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Public speaker Influencer Anchor or presenter Voice over artist Unit 01: Introduction 1.1 Course Introduction 00:02:00 1.2 Welcome 00:04:00 Unit 02: Verbal Communication 2.1 Voice Grounding 00:06:00 2.2 Projection 00:04:00 2.3 Combating Dry Mouth 00:03:00 2.4 Presenting a Memorable and Powerful Delivery 00:03:00 2.5 Children are the Best Teachers 00:04:00 2.6 Make Boring Presentations Shine 00:02:00 2.7 Lip Trills 00:03:00 Unit 03: Speech Preparation 3.1 Memorizing Masters 00:05:00 3.2 Grouping with Ease 00:04:00 3.3 Highlighting 00:01:00 3.4 Pick up and Deliver 00:05:00 Unit 04: Listening Improvement 4.1 Improve Listening Skills 00:04:00 Unit 05: Public Speaking 5.1 Breathing 00:04:00 5.2 Find your Cause 00:02:00 5.3 Where to Look 00:04:00 5.4 Bring on the Distractions 00:02:00 Unit 06: Job Interview 6.1 First Impression Mastery 00:01:00 6.2 Non-verbal Make or Break 00:01:00 6.3 The Power of Getting Personal 00:02:00 6.4 Seal the Deal 00:02:00 Unit 07: Let's Put it into Practice 7.1 Let's Put it into Practice 00:03:00 7.2 It's ShowTime 00:02:00 Unit 08: Final Thoughts 8.1 Congratulations 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Every office needs someone who can carry out the administrative duties effectively and also represent the company in the best possible way. For this reason, proficient office admins and receptionists are always in high demand. If you are looking for a promising job, then this could be your call. The Admin, Secretarial & PA - Level 7 course will help you pursue a career in this field.  In the Admin, Secretarial & PA - Level 7 course, you will learn the core skills required to become an office admin. Through this course, you will get introduced to business etiquette. The easy-to-follow modules will teach you business writing, communication and organisation skills. You will become skilled in providing quality customer services. In addition, the course will provide you with effective tips for planning and scheduling.  After completing the course, you will receive a certificate of achievement. This certificate will elevate your resume and boost your employability in this promising sector. Enrol now! Learning Outcomes of Admin, Secretarial & PA - Level 7 Familiarise with the key skills required for office administration Learn different business etiquette Develop the skills to organise meetings and conferences Improve your business writing, communication and organisation skills Build the expertise to provide quality customer service Pick up the effective planning and scheduling strategies Who is this Course for? The Admin, Secretarial & PA - Level 7 course is perfect for those who want to pursue a career in the relevant fields. This course will also be beneficial for those already working in this area.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Admin, Secretarial & PA - Level 7 course will be beneficial for any related profession or industry, such as: Office Admin Secretarial Personal Assistant Receptionist Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Office Administration 00:17:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 03:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Office Admin, Secretarial & PA  course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Office Admin, Secretarial & PA Course for? This Office Admin, Secretarial & PA Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Office Admin, Secretarial & PA Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:19:00 Section 02: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Section 03: Introduction to Office Administration Introduction to Office Administration 00:14:00 Section 04: Skills of an Effective Administrator Skills of an Effective Administrator 00:15:00 Section 05: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Section 06: Business Telephone Skills Business Telephone Skills 00:19:00 Section 07: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Section 08: Business Etiquette Business Etiquette 00:19:00 Section 09: Mail Services and Shipping Mail Services and Shipping 00:27:00 Section 10: Travel Arrangements Travel Arrangements 00:25:00 Section 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Section 12: Diary Management and Note taking Diary Management and Note taking 00:25:00 Section 13: Time Management Time Management 00:37:00 Section 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Section 15: Business Writing Skills Business Writing Skills 00:40:00 Section 16: Organisational Skills Organisational Skills 00:16:00 Section 17: Communication Skills Communication Skills 00:25:00 Section 18: Customer Service Customer Service 00:16:00 Section 19: Effective Planning and Scheduling Effective Planning and Scheduling 00:51:00 Section 20: Invoicing Petty Cash Invoicing Petty Cash 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master the art of precise and effective legal communication with our comprehensive course on Legal English Writing. Explore legal research, perfect citation styles, and gain hands-on experience in drafting various legal documents. Elevate your skills in legal correspondence, memoranda, and specialized areas such as litigation and transactional writing. Unlock advanced techniques to excel in the intricate realm of legal language. Enhance your legal writing prowess and confidently navigate the complexities of the legal field.