52675 Courses delivered Online

Total SPB training course description A comprehensive look at Service Provider Bridging (SPB) as standardised in 802.1aq. This SPB course starts with the problems in traditional switched networks then moves onto to how SPB solves these problems. As IS-IS is key to loop free topologies in SPB networks, this protocols is also studied. What will you learn Explain the benefits of SPB. Explain how SPB works. Explain the role of IS-IS in SPB. Integrate SPB into existing networks. Total SPB training course details Who will benefit: Technical staff working with Ethernet. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day Total SPB training course contents What is SPB? Layer 2 versus Layer 3, STP problems: One path, convergence, MAC explosion. Virtualisation issues: VRF. Service Provider Bridging (SPB), 802.1aq. Virtual Services Network. SPB variants 802.1Q, 802.1ad, Q-in-Q, VLAN IDs, 802.1ah, M-in-M, I-SID. SPBV, SPBM. SPBM frame format. How SPB works Node ID, Backbone Edge Bridges, Backbone MAC address, Customer MACs, I-SID. IS-IS. Forwarding database. VSN. IS-IS Link layer IS-IS, SPF trees, traffic management. IS-IS extensions for SPB. ISIS TLV. SPB services Data centre bridging, server virtualisation, multitenant applications. Integration of SPB into existing networks. VLAN to ISID mappings. Inter ISID routing, IP/SPB Layer 3 VRF extensions. Miscellaneous Multicast in SPB environments. Source specific multicast trees. SPB configuration. SPB deployment considerations.

Step into the dynamic realm of freelance translation with a course designed to sharpen your linguistic talents and boost your career prospects. This course offers a clear roadmap for those eager to navigate the freelance market confidently, teaching you how to secure clients, manage projects efficiently, and deliver polished translations that meet industry expectations. Whether you’re a language enthusiast or a professional seeking new opportunities, this course equips you with essential knowledge to flourish as a freelance translator without the need for physical attendance. Throughout the course, you’ll explore effective strategies for marketing your services, negotiating rates, and building lasting professional relationships—all delivered in an accessible online format that suits your pace and lifestyle. With expert insights and practical advice tailored to the freelance sector, you’ll gain the confidence to turn your language skills into a rewarding and sustainable freelance career. Ideal for anyone looking to broaden their horizons in translation, this course balances professionalism with a touch of wit to keep you engaged from start to finish. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Successful Freelance Translator course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Successful Freelance Translator course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Successful Freelance Translator course: Course Introduction Introduction Intro Course Introduction Pre-Game Day one: Resume, Photo and Specializations Day two: Your website Extra info for Resumes Setting up your accounts Freelance websites (1 hour max per website) Signing up for Upwork: a Walk-through Translation Websites 1: A Proz. com Walk-through Translation Websites 2 (1 hour max per website) Translation agencies (1 hour max per agency) How do Kudoz Points Help? - (Answering your questions!) Starting Strategy Pricing Some Strategies for Starting Out Working for Free Marketing Active Marketing Passive Marketing Some General Marketing Strategies Using Linkedin for Marketing Job alerts Another way to find Agency Email Addresses Getting Paid: What to do after you are assigned a job Getting Paid Getting Paid - Invoices Tips and Tricks Tips and Tricks - Intro Tips 1 - OCR Tips 1b - OCR Walkthrough Tips 2 - Time Management Tips 3 - Shares, Commissions, Rush Jobs Tips 4 - Apps I recommend Tips 5 - Support System Tips 6 - CAT Tools Tips 6b - CAT Tools - More in depth Tips 7 - Glossary, and Translation Tips Tip 7b - More Translation Tips Tips 9 - Book Recommendations Tips 8 - 80/20 Analysis Bonus: How to Find a Good Translation Company Bonus: Going through Freelancer emails Closing Remarks Closing Remarks Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Successful Freelance Translator course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Successful Freelance Translator course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Successful Freelance Translator course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Successful Freelance Translator course is open to all, with no formal entry requirements. Career path Upon successful completion of the Successful Freelance Translator Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

About this Virtual Instructor Led Training (VILT) The energy industry has started its journey to be more data centric by embracing the industry 4.0 concept. As a result, data management - which was considered until recently as a back-office service to support geoscience, reservoir management, engineering, production and maintenance - is now given the spotlight! To become an active stakeholder in this important transition in E&P data management, it is necessary to understand the new technical opportunities offered by the Cloud, Artificial Intelligence and how data governance can pave the way towards more reliable and resilient processes within E&P domain. Several key questions that need to be addressed: Why place more focus on data assets? Is data management just about serving geoscientists or engineers with fresh data? What is the value of data management in the E&P sector for decision making? How to convince the data consumers that the data we provide is reliable? Is the data architecture of my organization appropriate and sustainable? The purpose of this 5 half-day Virtual Instructor Led Training (VILT) course is to present the data challenges facing the energy organizations today and see how they practically solve them. The backbone of this course is based on the DAMA Book of Knowledge for Data Management. The main data management activities are described in sequence with a particular focus on recent technological developments. Training Objectives Upon completion of this VILT course, the participants will be able to: Understand why the data asset is now considered as a main asset by energy organizations Appreciate the importance of data governance and become an active stakeholder of it Understand the architecture and implementation of data structure in their professional environment Get familiarized with the more important data management activities such as data security and data quality Integrate their subsurface and surface engineering skills with the data managements concepts This VILT course is unique on several points: All notions are explained by some short presentations. For each of them, a set of video, exercises, quizzes will be provided to help develop an engaging experience between the trainer and the participants A pre-course questionnaire to help the trainer focus on the participants' needs and learning objectives A detailed reference manual A lexicon of terms for data-management Limited class size to encourage the interactivity Target Audience This VILT course is intended for: Junior/new data managers Geoscientists Reservoir engineers Producers Maintenance specialists Construction specialists Human resources Legal Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-days consisting 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your expert course leader is a geologist by education who has dedicated his career to subsurface data management services. In 2016, he initiated a tech startup dedicated to Data Management using Artificial Intelligence (AI) tools. He is heavily involved in developing business plans, pricing strategies, partnerships, marketing and SEO, and is the co-author of several Machine Learning publications. He also delivers training on Data Management and Data Science to students and professionals. Based in France, he was formerly Vice President, Sales & Marketing at CGG where he was in charge of the Data Management Services strategy, Sales Manager at Spie O&G Services where he initiated the Geoscience technical assistance activities and Product Manager of interactive seismic inversion software design and marketing at Paradigm.       POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

NETCONF and YANG training course description An introduction to NETCONF and YANG. The course progresses from what they are, why they are needed, and how to configure them onto a more detailed analysis of how NETCONF works and how to read YANG models. What will you learn Recognise the limits and problems of SNMP and the CLI. Describe the relationship between NETCONF and YANG. Configure NETCONF on network devices. Use NETCONF to configure devices. Read YANG models. NETCONF and YANG training course details Who will benefit: Network engineers. Prerequisites: Network management technologies Duration 1 day NETCONF and YANG training course content What are NETCONF and YANG? Network management and configuration issues. What is NETCONF? What is YANG? Protocols, data models, architecture. Hands on Configuring NETCONF on network devices, using NETCONF. NETCONF NETCONF layers, Secure transport: SSH, Messages: rpc, Operations, Content. Base operations: <get>, <get-config>, <edit-config>, <copy-config>, <delete-config>, <lock>,<unlock>, <close-session>, <kill-session> NETCONF datastores: :candidate, :startup, running. Hands on Retrieving a configuration with NETCONF, Editing a configuration with NETCONF. NETCONF more details NETCONF traffic flows, NETCONF capabilities, hello, capabilities exchange., Filtering data, atomic transactions, validating configurations. Hands on Using NETCONF. YANG YANG models, IETF standard YANG models, tree diagrams, an example: YANG interface management, Module header, Imports and includes, Containers, Lists, leaves, Data types, typedef, Instance data, XML. Hands on Reading YANG data models, creating a configuration instance.

SMPTE 2022 training course description SMPTE 2022 is the standard for IP video transport in the broadcast industry. This course covers the seven section of the standard in detail. Particular attention is given to FEC and seamless protection switching areas of the standard. What will you learn Use Wireshark to analyse. SMPTE 2022 streams. Explain the role of FEC in SMPTE 2022. Explain how SMPTE 2022 provides resilience. SMPTE 2022 training course details Who will benefit: Anyone working with TV distribution. Prerequisites: TCP/IP foundation for engineers Duration 1 day SMPTE 2022 training course contents Introduction What is SMPTE 2022, SMPTE 2022 parts. SDI over IP. Contribution and distribution versus delivery. The SMPTE 2022 protocol stack SMPTE 2022-2 (mapping of MPEG TS into IP) and SMPTE 2022-6 mapping uncompressed video into IP. IP: Best effort, connectionless, DF flag, routers, Diffserv, RSVP. IPv6. UDP: Unreliable, connectionless, broadcasts, multicasts and unicasts. RTP RTP, ports, payloads types, sequence numbers, timestamps. RTP header extensions. RTCP. MPEG2-TS: Elementary streams, transport over IP. FEC Forward Error Correction. SMPTE 2022-1, SMPTE 2022-5. Logical rows and columns. 1D and 2D parity. FEC header format. FEC configuration and choosing dimensions. FEC traffic shaping. Overheads and delays. Seamless protection switching IP failover. SMPTE 2022-7: Sending two matching streams over different paths. Stream synchronization. The HBRMT header. Calculating the packet to switch over. Summary Summary of the 7 sections of the SMPTE 2022 standard. Clock recovery.

REST and RESTCONF training course description An introduction to REST and RESTCONF using Python. The course progresses from how to use them onto how they work and then looks at using them from within Python all the time on network devices. What will you learn Explain what REST and RESTCONF are. Use the REST API on network device. Use RESTCONF. REST and RESTCONF training course details Who will benefit: Network engineers. Prerequisites: Python for network engineers. Duration 1 day REST and RESTCONF training course contents Using REST Curl, Browser plugins, Postman, RESTClient, Python. Hands on Using the REST API on network devices. What is REST? What is REST? Architecture, APIs, RESTful APIs, APIs over HTTP/HTTPS, URIs, resources, HTTP methods, GET, POST, PUT, DELETE. CRUD. Comparison with other APIs. Hands on REST analysis with Wireshark. Rest conventions Passing parameters, return values, HTTP status, JSON. XML. Hands on Configuring REST on network devices, changing format of responses, POST requests, using parameters. Configuring network devices with REST Invoking multiple RPCs. Hands on Device configuration with REST. The request library RESTFUL APIs in Python, the request library, Installation, example to retrieve the interface configuration. Hands on Using the Python requests library on network devices. RESTCONF What is RESTCONF? YANG and NETCONF, relationship with REST, RESTCONF URIs, A RESTCONF example with ietf-interfaces, RESTCONF responses. PATCH. Hands on Using RESTCONF to update a network device configuration.

RESILIA™ Foundation: Virtual In-House Training AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect, and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management, and business. Active cyber resilience is achieved through people, process, and technology. The RESILIA™ Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions, and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities. What you will Learn At the end of this course, you will be able to: Demonstrate your knowledge of the purpose, benefits, and key terms of cyber resilience Demonstrate your knowledge of the risk management and the key activities needed to address risks and opportunities Demonstrate your knowledge of the purpose of a management system and how best practices and standards can contribute Demonstrate your knowledge of the cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience design, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities Demonstrate your knowledge of the purpose and benefits of segregation of duties and dual controls Course Introduction Course Learning Objectives Course Agenda Activities Course Book Structure RESILIA Certification Introduction to Cyber Resilience What is Cyber Resilience? Defining Cyber Resilience Balancing in Cyber Resilience Characteristics of Cyber Resilience Risk Management Understanding Risk Management: Discussion Defining Risk Management Addressing Risks and Opportunities Managing Cyber Resilience Why and What of Management Systems? Management Systems Common Management Standards and Frameworks Cyber Resilience Strategy What is Strategy? Cyber Resilience Strategy and Activities Security Controls at Cyber Resilience Strategy Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Design Why Cyber Resilience Design? Cyber Resilience Design Activities Security Controls at Cyber Resilience Design Aligning ITSM Processes with Cyber Resilience Processes Cyber Resilience Transition Why Cyber Resilience Transition? Basics of Cyber Resilience Transition Cyber Resilience Transition: Controls Interaction Between ITSM Processes and Cyber Resilience Cyber Resilience Operation The Purpose of Cyber Resilience Operation Security Controls in Cyber Resilience Operation Interaction Between IT Processes and Cyber Resilience Interaction Between ITSM Functions and Cyber Resilience Cyber Resilience Continual Improvement Continual or Continuous Improvement Maturity Models Continual Improvement Controls The Seven-Step Improvement Process The ITIL CSI Approach Cyber Resilience Roles & Responsibilities Segregating Duties Dual Controls

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Sales & Negotiation skills course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Sales & Negotiation skills course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Sales Executive Sales Executive course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Sales Executive course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Negotiation Skills Negotiation Skills teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Negotiation Skills is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Key Features of the Sales & Negotiation skills Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum 01 The detailed curriculum outline of our Sales Executive course is as follows: ***Sales Executive*** Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Course Curriculum 02 The detailed curriculum outline of our Negotiation Skills course is as follows: ***Negotiation Skills*** Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Accreditation All of our courses, including this Sales & Negotiation skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales & Negotiation skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Sales & Negotiation skills course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The insurance industry in the UK is a pivotal sector, contributing over £35 billion to the economy and employing over 300,000 people. As the demand for comprehensive insurance solutions continues to grow, the need for qualified and knowledgeable insurance agents has never been more significant. Are you ready to embark on a rewarding career path in this dynamic field? This Diploma in Insurance Agent bundle offers a comprehensive education in the intricacies of the insurance industry. From mastering the fundamentals of insurance products and regulations to delving into financial management, tax accounting, and investment strategies, you'll gain a holistic understanding of the financial landscape. Explore the roles of financial advisors, investigative techniques for financial crimes, and the principles of pension planning and investment banking. Additionally, you'll develop expertise in compliance and risk management, ensuring you navigate the complexities of the industry with confidence and integrity. With a single payment, you will gain access to Insurance Agent course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Insurance Agent Bundle Package includes: Main Course : Diploma in Insurance Agent Training at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Insurance Agent: Course 01: UK Insurance Diploma Course 02: UK Tax Accounting Course 03: Financial Advisor Course 04: Financial Management Course 05: Financial Investigator Course 06: Pension UK Course 07: Investment Banking Course 08: Banking and Finance Accounting Course 09: Financial Crime Consultant Course 10: Compliance and Risk Management Launching your career in insurance opens doors to a stable and rewarding profession. This course provides the foundation you need to build a successful future. Enrol today and take the first step towards becoming a qualified insurance agent! Learning Outcomes of Insurance Agent Explain core insurance principles and various insurance products in the UK market. Analyse client needs and recommend suitable insurance solutions. Conduct risk assessments and navigate the underwriting process. Apply relevant UK regulations and ensure client protection. Develop effective communication and sales skills for a thriving insurance career. Identify and prevent financial crime within the insurance industry. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Insurance Agent Get a free student ID card with Insurance Agent Training program (£10 postal charge will be applicable for international delivery) The Insurance Agent is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Insurance Agent course materials The Insurance Agent comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Insurance Agent Training at QLS Level 5 Module 01: Insurance Industry Module 02: The UK Insurance Industry Module 03: Principles Of Insurance Module 04: General Insurance Module 05: Personal Lines Insurance Module 06: Commercial Lines Insurance Module 07: Liability Insurance Module 08: Marine Insurance Module 09: Life Insurance Module 10: Insurance Fraud Module 11: Underwriting Process Course 01: UK Insurance Diploma Module 01: Definition Of Insurance Module 02: An Overview Of The Insurance Industry In The UK Module 03: Basics Of Insurance Module 04: Principles And Practices Of Insurance Module 05: Insurance Contract: Elements And Clauses Of Insurance Contract Module 06: Home Insurance Module 07: Life And Health Insurance Module 08: Business Insurance Module 09: Vehicle Insurance Module 10: Human Behaviour In Insurance Module 11: Essential Skills For The Insurance Account Manager And Broker Module 12: Underwriting Essentials Module 13: Insurance Fraud Course 02: UK Tax Accounting Module 01: Introduction To Accounting Module 02: Income Statement And Balance Sheet Module 03: Tax System And Administration In The UK Module 04: Tax On Individuals Module 05: National Insurance Module 06: How To Submit A Self-Assessment Tax Return Module 07: Fundamentals Of Income Tax Module 08: Payee, Payroll And Wages Module 09: Value Added Tax Module 10: Corporation Tax Module 11: Double Entry Accounting Module 12: Career As A Tax Accountant In The UK =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Finance enthusiasts Existing insurance staff Sales professionals Career changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Insurance Agent Broker Underwriter Risk Manager Financial Advisor Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Insurance Agent Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.