367 Courses delivered Online

Duration 4 Days 24 CPD hours This course is intended for Security Engineers Security Administrators Security Operations Specialists Security Analysts Network Engineers Overview Successful completion of this four-day, instructor-led course will help enhance your understanding of how to better protect your applications, remote networks, and mobile users using a SASE implementation. You will get hands-on experience configuring, managing, and troubleshooting Prisma Access in a lab environment. The Prisma Access SASE Security: Design and Operation (EDU-318) course describes Prisma Access Secure Access Service Edge (SASE) and how it helps organizations embrace cloud and mobility by providing network and network security services from the cloud. This course is intended for people in the fields of public cloud security and cybersecurity, or for anyone who wants to learn how to secure remote networks and mobile users. Course Outline 1 - Prisma Access Overview and Definitions 2 - Planning and Design Architecture 3 - Routing SD-WAN Design and CloudGenix 4 - Activate and Configure Service Connections 5 - Rule Enforcement in Prisma Access and SSL Decrypt 6 - Panorama Operations for Prisma Access and Fawkes Overview 7 - Remote Networks 8 - Mobile Users 9- Cloud Secure Web Gateway 10 - Tune, Optimize and Troubleshoot 11 - Manage Multiple Tenants 12 - What?s New in v2.1 13 - Next Steps Additional course details: Nexus Humans Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is recommended for administrators and engineers. Overview What you'll learn: Understand the differences between Citrix Virtual Apps and Desktops 2203 LTSR on-premises and the Citrix DaaS. Install, configure, and manage Citrix Cloud Connectors. Create Citrix DaaS workloads. Deliver app and desktop resources to users. Migrate existing on-premises Citrix Virtual Apps and Desktops 2203 LTSR infrastructure to Citrix Cloud. In this course you will learn how to create a new Citrix DaaS deployment and how to migrate to Citrix DaaS from an on-premises Citrix Virtual Apps and Desktops Site. Get hands-on as the course guides you through the architecture, communications, management, installation, and configuration of Citrix DaaS on Citrix Cloud and resource locations that the host apps and desktops for your users. This course is a necessary step in enabling you with the right training and skills, to not only understand, manage, and deliver successfully, but also to make well-informed planning decisions along the way. Module 1: Introduction to Citrix DaaS New Citrix Workspace Packaging Citrix Virtual Apps and Desktops - On- Premises Site What is Citrix Cloud? Why Citrix DaaS? What is a Migration from Citrix Virtual Apps and Desktops to Citrix DaaS? Citrix Cloud Administration Module 2: Planning - Citrix DaaS Architecture, Security, and Operations Architecture and Deployment Options Citrix DaaS Security Citrix DaaS Operations Module 3: Planning - Citrix Cloud Connectors Cloud Connector Architecture Cloud Connector Services and Communications Overview Cloud Connector Operations in a Resource Location Cloud Connector Resiliency Installing, Updating, and Removing Cloud Connectors Supported Domain Scenarios for Cloud Connectors Securing Cloud Connector Communications Local Host Cache (LHC) Citrix Cloud Connector vs Delivery Controller Operations Module 4: Planning - Citrix DaaS Resource Locations Citrix DaaS Resource Locations Citrix DaaS Hosting Connections Zones Module 5: Active Directory, Authentication, and Authorization Active Directory Design Options Desktops from Non-Domain Joined VDAs Citrix Federated Authentication Service and Identity Provider Services Module 6: Planning - Provisioning VDA Workloads and Delivering Resources Master Images Machine Creation Services (MCS) in Citrix DaaS Citrix Provisioning in Citrix DaaS Machine Catalogs Delivery Groups Citrix Cloud Library Module 7: Planning - Provisioning VDA Workloads and Delivering Resources Selecting Between Citrix digital workspace experience and StoreFront Citrix StoreFront and Citrix digital workspace experience Communications Selecting Between Citrix Gateway Service and On-Premises Citrix Gateway Access Layer Communications User Authentication Module 8: Planning - Citrix DaaS Administration Citrix Cloud Manage and Monitor Delegated Administration Citrix DaaS Remote PowerShell Software Development Kit Manage Multiple Resource Locations Module 9: Planning - Public Cloud Considerations General Public Cloud Considerations Using Autoscale to Power Manage Machines in a Public Cloud Microsoft Azure as a Citrix DaaS Resource Location Amazon Web Services as a Citrix DaaS Resource Location Google Cloud as a Citrix DaaS Resource Location Module 10: Planning - Migrating to Citrix DaaS from Citrix Virtual Apps and Desktops Citrix Cloud Migration Options and Considerations Citrix Automated Configuration Tool Citrix Image Portability Service Module 11: Manage - Operations and Support in Citrix Cloud Citrix Cloud Connector Support Updating and Rolling Back Machine Catalogs VDA Restore Citrix Self-Help Strategy Monitor Your Environment Additional course details: Nexus Humans CWS-250 Citrix DaaS Deployment and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-250 Citrix DaaS Deployment and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This advanced course is for Infrastructure Specialist, Senior Technical Specialist,Technical Specialist, Support Engineers, and System Architects. Overview Understand the MDM Architecture and how the Physical, Virtual and Hybrid MDM handles a service request Understand the core Workbench features available for the InfoSphere MDM Understand how MDM using OSGi for deploying customizations to the product Create a new Physical MDM Entity using the Workbench Wizard Extend an existing Physical MDM Entity using the Workbench Wizard Extend an existing Physical MDM Service using the Workbench Wizard Create a new Composite Service using a transiant object containing other existing business objects Customize and deploy a Virtual configuration Create a new Virtual Callout Handler Create a new Virtual Composite View Generate new Services based on the Virtual configuration (eSOA) Customize a Hybrid MDM implementation Understand the Adaptive Service Interface (ASI) This course is designed for anyone who wants to get an understanding of how to use and customize the InfoSphere Master Data Management using the InfoSphere MDM Workbench InfoSphere MDM Architecture . OSGi and MDM . Data Additions . Physical Data Extensions . MDM Physical Behavior Extensions . Composite Services . Adaptive Services Interface (ASI) . Virtual Data Model . Virtual Handlers . eSOA Toolkit . Hybrid MDM .

Duration 5 Days 30 CPD hours This course is intended for This class is ideal for Salesforce Certified Administrators and Platform Developers responsible for developing and managing Industries CPQ applications, including catalogs and pricing. It's also designed for solution architects and technical architects looking to understand the full capabilities of Industries CPQ in order to formulate industry-specific solutions. This class is also a great foundation builder for anyone looking to earn the Salesforce Certified Industries CPQ Developer credential. Overview When you complete this course, you will be able to: Create 'perfect' orders using order capture and asset-based ordering functionality. Define products and product bundles in the shared catalog. Use pricing components to support simple and complex pricing strategies. Create promotions and discounts to adjust pricing for a limited time. Use rules to ensure the right products are available to the right customers at the right price. Build ordering and quoting solutions using Industries Digital Commerce & CPQ APIs. xplore how to develop Configure, Price, Quote (CPQ) solutions using Industries CPQ. In this class, our Industries CPQ experts will show you how to configure CPQ solutions that ensure your customers get the right products and the right prices at the right time. You?ll learn how to set up and manage products and prices, leverage promotions and rules to drive action, and build a guided experience declaratively using Industries Digital Commerce and CPQ APIs.Note: This class focuses on Industries CPQ, previously known as Vlocity CPQ, and does not cover Salesforce CPQ. Introduction Explore Communications, Media, and Energy and Utilities Clouds and Industries CPQ Understand the Industries CME Data Model Order Capture Create and Configure Orders Using the Cart Work with MACD and ABO Orders Cancel an Order Create Orders with Non-Assetizable Products Configure Data Movement Across Line Items Using Field Mapper Enterprise Product Catalog Create Attributes and Picklists Create Object Types and Learn Inheritance Architecture Create Products Set Product Attribute Metadata and Override Attribute Defaults Create Product Bundles and Define Product Cardinality Work with Product Lifecycle Dates Manage the Shared Catalog?s Platform Cache Pricing Configure One-Time and Recurring Prices Define Price Lists and Child Price Lists Implement Base and Bundled Prices Configure Time Plans and Policies Configure Advanced Pricing Strategies such as Attribute-Based Pricing and Usage Pricing Promotions and Discounts Determine the Difference Between Products, Product Bundles, and Promotions Compare Pricing Adjustments and Overrides Create Promotions for Existing Products Adjust Prices and Time Plans Create Contextual Discounts for Orders, Accounts, and Contracts Identify the Best Type of Pricing Adjustment Given a Scenario Rules Build Context Rules Components Create and Apply Context Rules to Products, Promotions, Price Lists, and Price List Entries Create Product Relationships to Recommend, Exclude, or Require other Products Create Advanced Rules to Modify Product Attributes During Order Capture Create Advanced Rules to Auto-Add Products to the Cart Identify the Best Type of Rule to Use Given a Scenario Guided Selling Customize a Guided LWC Interaction for Purchasing Products Explore Industries Digital Commerce LWC, SDK, and Cacheable APIs Learn About CpqAppHandler Service, Its Methods, and Cart-Based APIs Additional course details: Nexus Humans Salesforce Build CPQ Solutions for Industries (IPQ435) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build CPQ Solutions for Industries (IPQ435) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Typical candidates for this course are IT professionals who deploy Aruba WLAN with advanced features and individuals who need a basic understanding of AirWave. Overview Upon completion of this course, students will be able to:Explain the integration Mobility Masters and Mobility controllersDescribe redundancy giving the user seamless failoverSetup secure guest access using MultizoneExplain the uses and advantages of clusteringDescribe user mobility in the wireless spectrumIntegrate voice over WiFi and give QOSExplain how roles are assigned to users wireless or wiredLearn to setup remote access using RAPs or VIADescribe how to create a mesh clusterLearn the advantages given to AirGroup when leveraged on an Aruba networkIntegrating wire users into the security given to wireless usersLearn how to use AirWave to monitor the health of the networkLearn how to use AirWave to troubleshoot clientExplain AirWave?s Visual RF feature as well as alerts and triggers This course teaches the knowledge, skills and practical experience required to set up and configure advanced features on Aruba WLAN utilizing the AOS 8.X architecture and features. This course includes lectures and labs which provide the technical understanding and hands-on experience of configuring a redundant Mobility Master with two controllers and two APs. Participants will learn how install a redundant Aruba WLAN network with clustering while using many features like Multizone for guest access, voice optimization and tunneled node. This course includes the AirWave management system and troubleshooting commands. The SWDI course provides the underlying material required to prepare candidates for the Aruba Certified Mobility Professional (ACMP) V8 certification exam. IntroductionMobility Master RedundancyMobility Master and MC OperationsMultizoneIntroduction to MC clustersMobilityRole DerivationRemote AccessVoice OptimizationMeshAdministrationOperationsAirGroupTunneled NodeAirWave IntroductionAirWave Network HealthAirWave Client and Device TroubleshootingAirWave VisualRF, Reports and Alerts

Duration 3 Days 18 CPD hours This course is intended for This class is ideal for business users - the people who need to learn what's possible with Salesforce functionality across the suite of products, but aren't necessarily responsible for managing the application. If you're a customer service manager, business executive, business operations manager, sales operations manager, or any other operations, management, or process analysis 'super user,' this class is just what you need to better understand the business value of the Salesforce Platform. Overview Describe the primary business value of each major Salesforce Cloud. Manage users and data. Manage basic org configuration. Create email templates. Create reports and dashboards. Apply and champion Chatter. Understand the Salesforce implementation and maintenance lifecycle. Extend Salesforce functionality beyond basic configuration. Explore what?s possible with Salesforce. In this 3-day class, our Salesforce experts will walk you through the Salesforce Platform, its specific applications, and their business values and benefits. Familiarize yourself with Salesforce Cloud, and learn about platform features and processes to more effectively support day-to-day Salesforce operations within your organization. Through interactive lectures, discussions, and hands-on exercises, you?ll recognize the core elements of the implementation lifecycle, the key considerations to drive user adoption, and the important components of ongoing management of your Salesforce environment. Introduction Understand How Salesforce Works Explore Salesforce Applications Review Salesforce Organization Data Access and Security Control Org Access Manage Who Views and Modifies Objects Unlock Access to Records Share Access to Records Lock Down Individual Fields User Management and Troubleshooting Create New Users Troubleshoot Login, Record Access, and Field Visibility Issues Salesforce Customizations Think About Your Implementation Explore Custom Fields, Picklists, Page Layouts, and Record Types Create Email Templates Business Processes Automation Review Validation Rules Review Assignment and Escalation Rules Review Web-to-Lead and Entitlements Review Lightning Process Builder and Workflow Review Approval Processes and Visual Workflow Reports Explore the Reports Tab, Folders, and Formats Explore the Report Builder Summarize Your Data Dashboards and Data Insights Get More Insight from Your Data Visualize Your Data with Dashboards Create Your Analytics Strategy Everyday Salesforce Collaborate with Chatter, Groups, and Communities Share Feedback with Chatter Answers and Ideas Go Mobile with Salesforce1 Make Salesforce Part of Your Day Data Management Create a Data Migration Strategy Ensure Data Quality Extending Salesforce Drive a Salesforce Implementation Customize Salesforce Using Custom Objects, Apps, and the Salesforce AppExchange Build It Yourself Wrap-up and Certification Review the Certification Process and Resources

Duration 5 Days 30 CPD hours This course is intended for Network Engineers, Network Administrators, Network Security Engineers, and NOC Administrators. Overview Successful completion of this five-day, instructor-led course will help enhance your understanding of how to design, implement, and effectively operate a Prisma SDWAN solution. You will get hands-on experience configuring Prisma SD-WAN with a branch and datacenter, configure policies, and use Prisma SD-WAN services. The Prisma SD-WAN Design and Operation (EDU-238) course describes the next generation Prisma SD-WAN solution, the capability and value it provides over legacy WAN and SD-WAN implementations, and how to configure, operate, and troubleshoot the solution. This course is intended for people who must configure, maintain, and use wide area networks, from data centers, to branches, to the cloud. Course Outline 1 - Solution Overview 2 - Branch Design 3 - Routing 4 - Policy Module #1 - Application Path and QoS Policy 5 - Policy Module #2 - NAT, ZBFW and Security 6 - Event Policy Management Services 7 - DNS and DHCP Services 8 - Operations and Troubleshooting 9 - CloudBlades 10 - Integrating Prisma SD-WAN and Prisma Access for SASE Implementation 11 - DevOps 12 - Next Steps Additional course details: Nexus Humans Palo Alto Networks :Prisma SD-WAN : Design and Operation EDU-238 (6.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks :Prisma SD-WAN : Design and Operation EDU-238 (6.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Security administrators who are responsible for using SaltStack SecOps to manage the security operations in their enterprise Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture of SaltStack Config and SaltStack SecOps Integrate SaltStack Config with directory services. Configure roles and permissions for users and groups to manage and use SaltStack SecOps Use targeting to ensure that the jobs run on the correct minion systems Use remote execution modules to install the packages, transfer files, manage services, and manage users on minion systems Manage configuration control on the minion systems with states, pillars, requisites, and declarations Use Jinja and YAML code to manage the minion systems with the state files Enforce the desired state across minion systems automatically Use SaltStack SecOps to update the compliance and vulnerability content libraries Use SaltStack SecOps to enforce compliance and remediation on the infrastructure with industry standards Use SaltStack SecOps to provide automated vulnerability scanning and remediation on your infrastructure This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in using VMware vRealize© Automation SaltStack© SecOps. SaltStack SecOps allows you to scan your system for compliance against security benchmarks, detect system vulnerabilities, and remediate your results. This course enables you to create the SaltStack SecOps custom compliance libraries and use SaltStack SecOps. In addition, this course provides you with the fundamentals of how to use VMware vRealize© Automation SaltStack© Config to install software and manage system configurations. Course Introduction Introductions and course logistics Course objectives SaltStack Config Architecture Identify the SaltStack Config deployment types Identify the components of SaltStack Config Describe the role of each SaltStack Config component SaltStack Config Security Describe local user authentication Describe LDAP and Active Directory authentication Describe the roles and permissions in vRealize Automation for SaltStack Config Describe the roles and permissions in SaltStack Config Describe the SecOps permissions in SaltStack Config Describe the advanced permissions available in SaltStack Config Targeting Minions Describe targeting and its importance Target minions by minion ID Target minions by glob Target minions by regular expressions Target minions by lists Target minions by compound matching Target minions by complex logical matching Remote Execution and Job Management Describe remote execution and its importance Describe functions and arguments Create and manage jobs Use the Activities dashboard Configuration Control Through States, Pillars, Requisites, and Declarations Define the SaltStack states Describe file management in SaltStack Config Create the SaltStack state files Identify the components of a SaltStack state Describe pillar data and the uses of pillar data Configure pillar data on the SaltStack Config master server Use pillar data in variables in the state files Describe the difference between IDs and names in the state files Use the correct execution order Use requisites in the state files Using Jinja and YAML Describe the SaltStack Config renderer system Use YAML in the state files Use Jinja in the state files Use Jinja conditionals, lists, and loops Using SaltStack SecOps Comply Describe the SaltStack SecOps Comply architecture Describe CIS and DISA STIG benchmarks Describe the SaltStack SecOps Comply security library Describe the remediation differences between SaltStack SecOps and VMware Carbon Black© Create and manage the policies Create and manage the custom checks Run assessments on the minion systems Use SaltStack SecOps to remediate the noncompliant systems Manage the SaltStack SecOps Comply configuration options Manage the benchmark content ingestion Using SaltStack SecOps Protect Describe Common Vulnerabilities and Exposures (CVEs) Use the Protect dashboard Create and manage the policies Update the vulnerability library Run the vulnerability scans Remediate the vulnerabilities Manage the vulnerability exemptions

Duration 1 Days 6 CPD hours This course is intended for This class is designed for experienced administrators who are responsible for setting up, configuring, and managing Experience Cloud Sites in their organization. As a Salesforce Administrator, you should have a solid understanding of Salesforce functionality and concepts, and at least 6 months of experience using Salesforce. Overview Enable Digital Experiences in your organization. Describe the capabilities of sites and how they work. Create a new Experience Cloud Site for partner sales. Create an Experience Cloud Site for self-service support. Measure a site's success using dashboards. Keep the site active and engaged with native tools. Connect with your employees, customers, and partners using Experience Cloud Sites. In this 1-day class, you?ll discover how to build a branded space where you can share information and collaborate with people who are key to your organization. Our Salesforce experts will walk you through how to enable Digital Experiences in your organization, create sites for partners and customers, and measure and drive audience participation. This class also provides an overview of the Salesforce Experience Cloud Consultant certification exam objectives to help support you on your journey toward earning your credential. Exam Overview Review Exam Topics Review Exam Logistics Digital Experiences Get to Know Experiences Understand How Sites Work Implement Digital Experiences Understand Deployment Types Build Partner Sites Leverage Experience Builder Templates to Quickly Build Sites Security and Customization Understand Site Limits, Licensing, and Users Create and Customize Your Sites with Experience Builder Enable Experience Cloud for Mobile Serve International Audiences with Multilingual Sites Self-Service Sites Understand Self-Service/Public Site Functionality Go Further with Experience Builder Classify Articles, Questions, and Ideas with Data Categories and Knowledge Build a Site Using the Customer Service Template Add CMS Content to Your Site Build Responsive Sites with Experience Builder Templates Success Metrics Measure Success Install Dashboards and Insights from the AppExchange Site Engagement Drive Engagement Moderate Sites Recognize and Reward Member Participation with Reputation Highlight Topic Experts with Knowledgeable People Additional course details: Nexus Humans Salesforce Create and Manage Experience Cloud Sites (ADX271) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Create and Manage Experience Cloud Sites (ADX271) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion