Name: Lean Project management Advanced Diploma
Price: 329 GBP
Availability: InStock

London

<h2>The Art of Negotiation: In-House Training</h2>
<p>Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations.</p>
<p>The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation.</p><h3>What you Will Learn</h3><ul><li>Master the different ways to say 'no'</li><li>Determine negotiation strategies based on typical client strategies</li><li>Develop solutions to break deadlocks</li></ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li><li>Establishing personal learning objectives</li></ul><h3>Foundation Concepts</h3><ul><li>Exercise: Most Challenging Scenarios and Outcomes</li><li>Debrief: Impact versus intent</li><li>Addressing customer expectations</li><li>Needs versus wants</li><li>Key skills for managing customer relationships</li><li>Elicitation (requirements gathering)</li><li>Communication and active listening</li><li>Sensitivity and empathy</li></ul><h3>Handling Difficult Conversations</h3><ul><li>Saying 'no'</li><li>The Ladder of Inference</li><li>4-Step approach for handling difficult conversations</li><li>Characteristics of a trusted advisor</li></ul><h3>Communication Best Practices</h3><ul><li>Attunement and active listening</li><li>Exercise: Identifying Effective Techniques</li><li>Communication pitfalls and best practices</li><li>Building rapport and influence</li><li>Words of wisdom</li><li>Exercise: Reflection on Challenges</li></ul><h3>Negotiation Strategies</h3><ul><li>Negotiation basics</li><li>Five phases of negotiation</li><li>Identifying different strategies</li><li>Traditional versus Progressive</li><li>Hard - Soft - Principled</li><li>Exercise: Your Preferred Techniques</li><li>Selecting appropriate strategy for project negotiations</li><li>Common pitfalls to avoid</li><li>The impact of culture on negotiation</li><li>Looking at conflict through the lens of negotiation</li><li>Exercise: Mapping a Resolution</li></ul>


                </section>

IIL Europe Ltd

The Art of Negotiation: In-House Training

General Admission

<h2>The Art of Negotiation: Virtual In-House Training</h2>
<p>Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations.</p>
<p>The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation.</p><h3>What you Will Learn</h3><ul><li>Master the different ways to say 'no'</li><li>Determine negotiation strategies based on typical client strategies</li><li>Develop solutions to break deadlocks</li></ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course structure</li><li>Course goals and objectives</li><li>Establishing personal learning objectives</li></ul><h3>Foundation Concepts</h3><ul><li>Exercise: Most Challenging Scenarios and Outcomes</li><li>Debrief: Impact versus intent</li><li>Addressing customer expectations</li><li>Needs versus wants</li><li>Key skills for managing customer relationships</li><li>Elicitation (requirements gathering)</li><li>Communication and active listening</li><li>Sensitivity and empathy</li></ul><h3>Handling Difficult Conversations</h3><ul><li>Saying 'no'</li><li>The Ladder of Inference</li><li>4-Step approach for handling difficult conversations</li><li>Characteristics of a trusted advisor</li></ul><h3>Communication Best Practices</h3><ul><li>Attunement and active listening</li><li>Exercise: Identifying Effective Techniques</li><li>Communication pitfalls and best practices</li><li>Building rapport and influence</li><li>Words of wisdom</li><li>Exercise: Reflection on Challenges</li></ul><h3>Negotiation Strategies</h3><ul><li>Negotiation basics</li><li>Five phases of negotiation</li><li>Identifying different strategies</li><li>Traditional versus Progressive</li><li>Hard - Soft - Principled</li><li>Exercise: Your Preferred Techniques</li><li>Selecting appropriate strategy for project negotiations</li><li>Common pitfalls to avoid</li><li>The impact of culture on negotiation</li><li>Looking at conflict through the lens of negotiation</li><li>Exercise: Mapping a Resolution</li></ul>


                </section>

The Art of Negotiation: Virtual In-House Training

<h2>The Art of Negotiation (Virtual)</h2>
 <p>Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations.</p>
 <p>The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation.</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Master the different ways to say 'no'</li>
 <li>Determine negotiation strategies based on typical client strategies</li>
 <li>Develop solutions to break deadlocks</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> <li>Establishing personal learning objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Exercise: Most Challenging Scenarios and Outcomes</li> <li>Debrief: Impact versus intent</li> <li>Addressing customer expectations</li> <li>Needs versus wants</li> <li>Key skills for managing customer relationships</li> <li>o Elicitation (requirements gathering)</li> <li>o Communication and active listening</li> <li>o Sensitivity and empathy</li> </ul> <h3>Handling Difficult Conversations</h3> <ul> <li>Saying 'no'</li> <li>The Ladder of Inference</li> <li>4-Step approach for handling difficult conversations</li> <li>Characteristics of a trusted advisor</li> </ul> <h3>Communication Best Practices</h3> <ul> <li>Attunement and active listening</li> <li>Exercise: Identifying Effective Techniques</li> <li>Communication pitfalls and best practices</li> <li>Building rapport and influence</li> <li>Words of wisdom</li> <li>Exercise: Reflection on Challenges</li> </ul> <h3>Negotiation Strategies</h3> <ul> <li>Negotiation basics</li> <li>Five phases of negotiation</li> <li>Identifying different strategies</li> <li>o Traditional versus Progressive</li> <li>o Hard - Soft - Principled</li> <li>o Exercise: Your Preferred Techniques</li> <li>Selecting appropriate strategy for project negotiations</li> <li>o Common pitfalls to avoid</li> <li>o The impact of culture on negotiation</li> <li>Looking at conflict through the lens of negotiation</li> <li>Exercise: Mapping a Resolution</li> </ul>


                </section>

The Art of Negotiation (Virtual)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or your employees&#39; customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Basics of customer relationship</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer care &ndash;from a powerful mindset to a perfect attitude</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Showing genuine care to generate trust</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify, anticipate and fulfil your customer needs</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing and exceeding your customer expectations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to effective complaints handling</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding your clients&rsquo; perspective better</li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u> 3 hours</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients


<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

<p>Looking for a way to boost your career in the hospitality industry? Look no further than our <strong>Hospitality Manager - QLS Endorsed Bundle</strong>, which is designed to provide you with the skills and knowledge you need to succeed in this exciting field.</p><p>First, let's start with some stats. Did you know that the hospitality industry is one of the fastest-growing sectors in the UK economy, with over 3 million people employed in the industry? This means that there is a huge demand for qualified professionals who can manage hotels, restaurants, and other hospitality businesses.</p><p>That's where our <strong>Hospitality Manager - QLS Endorsed Bundle</strong> comes in. This bundle is endorsed by the <strong>Quality Licence Scheme</strong>, a leading awarding organisation in the UK that ensures the quality and standard of training programs. By completing this bundle, you will receive <strong>10 Hard Copy Certificates</strong> that are recognised by employers throughout the UK.</p><p>But that's not all. Our bundle also includes career-guided courses that will help you navigate the job market and find the best opportunities for your skills and interests. In addition, we have included relevant courses such as customer service, marketing, and food safety to give you a well-rounded education in all aspects of the hospitality industry.</p><p>So what are you waiting for? Enrol in our <strong>Hospitality Manager - QLS Endorsed Bundle</strong> today and take the first step towards a rewarding career in the fast-paced world of hospitality. Whether you are just starting out or looking to advance your career, this bundle has everything you need to succeed. With our course and flexible online learning options, you can learn at your own pace and on your own schedule. Don't miss out on this opportunity to enhance your skills and open up new career opportunities.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a deep understanding of hospitality and restaurant management principles and best practices</li><li>Learn how to manage catering operations effectively, including menu planning, food preparation, and service</li><li>Gain knowledge and skills in hospitality and revenue management, including pricing strategies and revenue optimisation</li><li>Understand HACCP principles and how to apply them in a hospitality setting</li><li>Learn about food hygiene and safety regulations and how to maintain a safe and clean working environment</li><li>Develop effective communication skills, including customer service and conflict resolution</li><li>Build self-confidence and self-esteem, and receive career coaching from identifying and pursuing career goals in the hospitality industry.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>The <strong>Hospitality Manager - QLS Endorsed Bundle</strong> includes 10 job-related QLS courses that cover a wide range of topics related to the hospitality industry. The courses are designed to provide learners with a comprehensive education in all aspects of hospitality management, from restaurant management to catering operations and revenue management.</p><p>The Hospitality &amp; Restaurant Management course covers the principles of managing a successful hospitality business, including customer service, menu planning, and financial management. The Hospitality - Concierge course provides learners with an understanding of the role of a concierge in a hotel setting, including guest services, communication skills, and problem-solving.</p><p>The Catering Management course covers the essentials of catering operations, including menu planning, food preparation, and service. The Hospitality and Revenue Management course provides learners with a detailed understanding of revenue management, including pricing strategies, forecasting, and optimisation.</p><p>The HACCP Training course covers the principles of Hazard Analysis and Critical Control Points, including how to apply these principles in a hospitality setting. The Food Hygiene and Safety course provides learners with knowledge of food hygiene and safety regulations and how to maintain a safe and clean working environment.</p><p>The CRM course covers the essentials of customer relationship management, including communication skills, customer service, and problem-solving. The Effective Communication Skills course provides learners with the knowledge and skills to communicate effectively in a hospitality setting, including conflict resolution and negotiation.</p><p>The Career Coaching course provides learners with guidance and support to identify and pursue their career goals in the hospitality industry. The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint course helps learners to build self-confidence and self-esteem, which are essential skills for success in any career.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Hospitality &amp; Restaurant Management</li><li><strong>Course 02:</strong> Hospitality - Concierge</li><li><strong>Course 03:</strong> Catering Management</li><li><strong>Course 04:</strong> Hospitality and Revenue Management</li><li><strong>Course 05:</strong> HACCP Training</li><li><strong>Course 06:</strong> Food Hygiene and Safety</li><li><strong>Course 07:</strong> CRM</li><li><strong>Course 08:</strong> Effective Communication Skills</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who are interested in pursuing a career in the hospitality industry</li><li>Hospitality professionals who want to enhance their aptitudes and knowledge</li><li>Entrepreneurs who want to start their own hospitality business</li><li>Graduates who want to gain command in hospitality management</li><li>Anyone who wants to improve their communication skills and build self-confidence.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in <strong>Hospitality Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hospitality Manager: £20,000 - £45,000 per year</li><li>Food and Beverage Manager: £20,000 - £40,000 per year</li><li>Hotel Manager: £20,000 - £50,000 per year</li><li>Event Manager: £18,000 - £35,000 per year</li><li>Catering Manager: £22,000 - £35,000 per year</li><li>Revenue Manager: £30,000 - £60,000 per year</li><li>Concierge Manager: £20,000 - £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

10 QLS Endorsed Courses for Hospitality Manager | 10 Endorsed Certificates Included | Life Time Access

Hospitality Manager - QLS Endorsed Bundle

<p><strong>***24 Hour Limited Time Flash Sale***<br /><br /></strong><strong> Human Resource Management and Personnel Management - CPD Certified Admission Gifts <br /><br /></strong><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Have you ever considered the vast impact HR has on the UK workforce? Over<strong> 33 million </strong>individuals are employed in the UK, each with unique needs and aspirations. As an HR professional, you play a crucial role in shaping their experiences, fostering a positive work environment, and ultimately driving business success. Are you ready to unlock your potential and become a key player in this dynamic field?</p><p><strong>But that's not all. When you enrol in Human Resource Management and Personnel Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Courses Are Included In this Human Resource Management and Personnel Management Career Bundle:</strong></p><ul><li><strong>Course 01: </strong>HR Management</li><li><strong>Course 02: </strong>HR Virtual Interview Techniques</li><li><strong>Course 03: </strong>Ethical Leadership Principles</li><li><strong>Course 04: </strong>Business Analysis</li><li><strong>Course 05: </strong>Receptionist Skills</li><li><strong>Course 06: </strong>Supporting a Grieving Employee</li><li><strong>Course 07: </strong>Diploma in Management Skills</li><li><strong>Course 08: </strong>Supporting Health and Well-being of Team Members</li><li><strong>Course 09: </strong>Diploma in Emotional Intelligence and Resilience</li><li><strong>Course 10: </strong>Managing Budgets</li><li><strong>Course 11: </strong>Administrative Management</li><li><strong>Course 12: </strong>Microsoft Excel Complete Training</li><li><strong>Course 13: </strong>Mental Health Support in Working from Home</li><li><strong>Course 14: </strong>Business Ethics for the Office</li><li><strong>Course 15: </strong>Creative Thinking and Innovation</li><li><strong>Course 16: </strong>Goal Setting &amp; Accomplishment</li><li><strong>Course 17: </strong>Risk Management: Risk Assessment &amp; Analysis</li><li><strong>Course 18: </strong>Working from Home Essentials</li><li><strong>Course 19: </strong>Emotional Intelligence and Human Behaviour</li><li><strong>Course 20: </strong>Office Skills</li><li><strong>Course 21: </strong>How to Create a Positive Work Environment</li><li><strong>Course 22: </strong>Customer Relationship Management</li><li><strong>Course 23: </strong>Employment Law for HR</li><li><strong>Course 24: </strong>Talent Management</li><li><strong>Course 25: </strong>Operations Management</li><li><strong>Course 26: </strong>Conflict Management and Crucial Communications</li><li><strong>Course 27: </strong>HR Crisis Communication Training</li><li><strong>Course 28: </strong>Managing Online Meetings</li><li><strong>Course 29: </strong>Decision-Making in High-stress</li><li><strong>Course 30: </strong>Team Management Advanced Training</li></ul><p>Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Human Resource Management and Personnel Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level.</p><p><strong>Learning Outcomes of Human Resource Management</strong></p><ul><li>Lead hiring initiatives through modern virtual interview practices</li><li>Foster inclusive workplaces aligned to ethics and mental health awareness</li><li>Enable organisational goals via budgets, strategy and performance metrics</li><li>Resolve employee relations issues with emotional intelligence</li><li>Ensure legal and regulatory compliance for workplace policies</li><li>Cultivate cultures centered on innovation, resilience and wellbeing</li></ul><p>Don't let this opportunity pass you by. Enrol in Human Resource Management and Personnel Management today and take the first step towards achieving your goals and dreams.</p><p><strong>Why Choose Us?</strong></p><ul><li>Get a Free CPD Accredited Certificate upon completion of Human Resource Management</li><li>Get a free student ID card with Human Resource Management Training</li><li>The Human Resource Management is affordable and simple to understand</li><li>This course is entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Human Resource Management course materials</li><li>The Human Resource Management comes with 24/7 tutor support</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p>The Human Resource Management and Personnel Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.</p><p><strong>Certification</strong></p><p>You have to complete the assignment given at the end of the course. After passing the Human Resource Management and Personnel Management exam You will be entitled to claim a PDF &amp; Hardcopy certificate accredited by CPD Quality standards completely free.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for:</p><ul><li>Students seeking mastery in this field</li><li>Professionals seeking to enhance their skills</li><li>Anyone who is passionate about this topic</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This bundle doesn't require prior experience and is suitable for diverse learners.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p><ul><li>HR Specialist</li><li>Recruitment Consultant</li><li>Training &amp; Development Manager</li><li>HR Business Partner</li><li>People Operations Manager</li><li>Chief Human Resources Officer</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>

                        </div>

***24 Hour Limited Time Flash Sale***

 Human Resource Management and Personnel Management - CPD Certified Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Have you ever considered the vast impact HR has on the UK workforce? Over 33 million individuals are employed in the UK, each with unique needs and aspirations. As an HR professional, you play a crucial role in shaping their experiences, fostering a positive work environment, and ultimately driving business success. Are you ready to unlock your potential and become a key player in this dynamic field?
But that's not all. When you enrol in Human Resource Management and Personnel Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.
Courses Are Included In this Human Resource Management and Personnel Management Career Bundle:
Course 01: HR Management
Course 02: HR Virtual Interview Techniques
Course 03: Ethical Leadership Principles
Course 04: Business Analysis
Course 05: Receptionist Skills
Course 06: Supporting a Grieving Employee
Course 07: Diploma in Management Skills
Course 08: Supporting Health and Well-being of Team Members
Course 09: Diploma in Emotional Intelligence and Resilience
Course 10: Managing Budgets
Course 11: Administrative Management
Course 12: Microsoft Excel Complete Training
Course 13: Mental Health Support in Working from Home
Course 14: Business Ethics for the Office
Course 15: Creative Thinking and Innovation
Course 16: Goal Setting & Accomplishment
Course 17: Risk Management: Risk Assessment & Analysis
Course 18: Working from Home Essentials
Course 19: Emotional Intelligence and Human Behaviour
Course 20: Office Skills
Course 21: How to Create a Positive Work Environment
Course 22: Customer Relationship Management
Course 23: Employment Law for HR
Course 24: Talent Management
Course 25: Operations Management
Course 26: Conflict Management and Crucial Communications
Course 27: HR Crisis Communication Training
Course 28: Managing Online Meetings
Course 29: Decision-Making in High-stress
Course 30: Team Management Advanced Training
Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Human Resource Management and Personnel Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level.
Learning Outcomes of Human Resource Management
Lead hiring initiatives through modern virtual interview practices
Foster inclusive workplaces aligned to ethics and mental health awareness
Enable organisational goals via budgets, strategy and performance metrics
Resolve employee relations issues with emotional intelligence
Ensure legal and regulatory compliance for workplace policies
Cultivate cultures centered on innovation, resilience and wellbeing
Don't let this opportunity pass you by. Enrol in Human Resource Management and Personnel Management today and take the first step towards achieving your goals and dreams.
Why Choose Us?
Get a Free CPD Accredited Certificate upon completion of Human Resource Management
Get a free student ID card with Human Resource Management Training
The Human Resource Management is affordable and simple to understand
This course is entirely online, interactive lesson with voiceover audio
Lifetime access to the Human Resource Management course materials
The Human Resource Management comes with 24/7 tutor support
Start your learning journey straightaway!
The Human Resource Management and Personnel Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.
Certification
You have to complete the assignment given at the end of the course. After passing the Human Resource Management and Personnel Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free.
 CPD 
300 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is ideal for:
Students seeking mastery in this field
Professionals seeking to enhance their skills
Anyone who is passionate about this topic
 Requirements 
This bundle doesn't require prior experience and is suitable for diverse learners.
 Career path 
This bundle will allow you to kickstart or take your career in the related sector to the next stage.
HR Specialist
Recruitment Consultant
Training & Development Manager
HR Business Partner
People Operations Manager
Chief Human Resources Officer
 Certificates 
CPD Accredited Digital certificate
 Digital certificate - Included 
CPD Accredited Hard copy certificate
 Hard copy certificate - Included 
If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Academy for Health and Fitness

SAP Human Capital Management

HR Management

HR (Human Resources)

Chartered Institute of Personnel Development (CIPD)

Human Resources Management

HR Manager

Human Resource Management and Personnel Management - CPD Certified

<p>Delve into the Customer Relationship Management's principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Customer Relationship Management. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Customer Relationship Management as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <ul> <li>Module 01: Introduction to Customer</li><li>Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li></ul> <p><strong>Level 3</strong></p> <ul> <li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li></ul> <p><strong>Level 4</strong></p> <ul> <li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Customer Relationship Management, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Customer Relationship Management issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Customer Relationship Management

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> The Complete Agile Scrum Fundamentals Course</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>40 </strong>course mega bundle that will exceed your expectations within your budget.</p><p>The<strong> The Complete Agile Scrum Fundamentals Course</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong> The Complete Agile Scrum Fundamentals Course</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p><p><strong>This The Complete Agile Scrum Fundamentals Course Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p><ul><li>Course 01: Agile Scrum Master Certification</li><li>Course 02: Agile Project Management Diploma</li><li>Course 03: Project Management - Planning, Executing, Maintaining and Controlling</li><li>Course 04: Practical Project Management</li><li>Course 05: Lean Six Sigma White Belt course</li><li>Course 06: Six Sigma Green Belt Diploma</li><li>Course 07: Lean Leadership, Culture and Management - Online Diploma</li><li>Course 08: Diploma in Lean Process and Six Sigma at QLS Level 5</li><li>Course 09: Process Improvement</li><li>Course 10: Six Sigma Black Belt - Advance Diploma</li><li>Course 11: Process Mapping: Toolkit</li><li>Course 12: Optimizing Workspaces: The 5S Lean Methodology in Action</li><li>Course 13: Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7</li><li>Course 14: Team Management</li><li>Course 15: Organizational Behaviour, HR and Leadership</li><li>Course 16: RCA: Root Cause Analysis</li><li>Course 17: Change Management</li><li>Course 18: Lean Six Sigma White Belt course</li><li>Course 19: Optimizing Workspaces: The 5S Lean Methodology in Action</li><li>Course 20: CSR Policies &amp; Supply Chain Management</li><li>Course 21: Stakeholder Management</li><li>Course 22: Fundamentals of Business Analysis</li><li>Course 23: Organisation &amp; People Management</li><li>Course 24: Corporate Relationship Goals for Success</li><li>Course 25: Strategic Business Management - Online Diploma Course</li><li>Course 26: Business Strategy Planning</li><li>Course 27: Enterprise Resource Planning (ERP)</li><li>Course 28: Mastering the Art of Negotiation and Conflict Resolution</li><li>Course 29: Financial Modelling for Decision Making and Business plan</li><li>Course 30: Customer Relationship Management</li></ul><p><strong>10 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li><li>Course 04: Video Job Interview for Job Seekers</li><li>Course 05: Create a Professional LinkedIn Profile</li><li>Course 06: Business English and Communication Skills</li><li>Course 07: Successful Business Networking Skills Course</li><li>Course 08: Double Your Assertiveness, Confidence &amp; Communication Skills</li><li>Course 09: Public Speaking: Presentations like a Boss</li><li>Course 10: Emotional Intelligence: Become EQ Counsellor</li></ul><p><strong>Learning Outcome</strong></p><p><strong>This tailor-made </strong><strong>The Complete Agile Scrum Fundamentals Course</strong><strong> bundle will allow you to-</strong></p><ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p>This The Complete Agile Scrum Fundamentals Course Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments.</p><p><strong>Certification</strong></p><p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        400 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the The Complete Agile Scrum Fundamentals Course bundle! This bundle is also ideal for professionals looking for career advancement also for those who wants to enrol furhter in -</p><ul><li>Certified Scrum Master</li><li>Professional Scrum Master</li><li>Professional Scrum Master II</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in The Complete Agile Scrum Fundamentals Course</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certified Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Certified Printed Hard Copy Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>For Title Course</p></div>

                        </div>

Studyhub UK

Certified ScrumMaster (CSM)

Certified SAFe Agilist

ACP (Agile Certified Practitioner)

Professional Skills Course (PSC)

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

The Complete Agile Scrum Master Fundamentals Course

<p>24 Hour Flash Deal **33-in-1 Lean Project management Mega Bundle**<br /> Lean Project management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **<br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Lean Project management</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Lean Project management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Lean Project Management</strong> course provides complete 360-degree training on Lean Project management. You'll get not one, not two, not three, but <strong>thirty-three</strong> Lean Project Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Lean Project management courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Lean Project management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Diploma in Lean Process and Six Sigma</li><li>Course 02: Lean Six Sigma White Belt course</li><li>Course 03: Six Sigma Green Belt Diploma</li><li>Course 04: Six Sigma Black Belt - Advance Diploma</li><li>Course 05: Project Management</li><li>Course 06: Agile Project Management Diploma</li><li>Course 07: The 5S Lean Methodology in Action</li><li>Course 08: Cost Control Process and Management</li><li>Course 09: Process Mapping: Toolkit</li><li>Course 10: Process Improvement</li><li>Course 11: Lean Leadership, Culture and Management - Online Diploma</li><li>Course 12: Team Management</li><li>Course 13: Operations and Time Management</li><li>Course 14: Agile Scrum Master Certification</li><li>Course 15: RCA: Root Cause Analysis</li><li>Course 16: Strategic Planning and Implementation</li><li>Course 17: Supply Chain Management</li><li>Course 18: Lean Production, Logistics and Supply Chain Management Training</li><li>Course 19: Lean Organisation Management Principles, Process and Techniques</li><li>Course 20: Good Manufacturing Practices (GMP) Certification</li><li>Course 21: Customer Relationship Management</li><li>Course 22: Customer Service &amp; Environment</li><li>Course 23: Quality Management and Strategic Training - ISO 9001</li><li>Course 24: Project, Change, and Quality Management</li><li>Course 25: Financial Modelling for Decision Making and Business plan</li><li>Course 26: Art of Negotiation and Conflict Resolution</li><li>Course 27: Environmental Engineering</li><li>Course 28: Data Analysis &amp; Forecasting</li><li>Course 29: Stakeholder Management</li><li>Course 30: Construction Project Management and Construction Cost Estimation</li><li>Course 31: Governance and Risk Management: Navigating Corporate Strategies</li><li>Course 32: Understanding Retail and Operations Management Strategies</li><li>Course 33: Organizational Behaviour, HR and Leadership</li></ul><p><strong>In this exclusive Lean Project management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Lean Project management lessons</li><li>One to one assistance from Lean Project management professionals if you need it</li><li>Innovative exams to test your knowledge after the Lean Project management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Lean Project management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Lean Project management certificate and transcript on the next working day</li><li>Easily learn the Lean Project management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Lean Project management</strong> course has been prepared by focusing largely on Lean Project management career readiness. It has been designed by our Lean Project management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Lean Project management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Lean Project management bundle course has been created with <strong>thirty-three</strong> premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Lean Project management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Lean Project management Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Lean Project management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Lean Project management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Lean Project management</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Lean Project management</strong> course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Lean Project management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Lean Project management </strong>career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Lean Project management Advanced Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Online Course Marketing

Finance Cert & Exam Prep

Lean 6 Sigma

Institute of Leadership & Management (ILM)

Lean Project management Advanced Diploma

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

***24 Hour Limited Time Flash Sale*** 

 Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Diploma in Customer Relationship Management (CRM)
QLS Course 02: KYC
QLS Course 03: Customer Service
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Assertiveness and Self-Confidence Development
Course 02: Patient Customer Service Training
Course 03: Win Customers Efficiently: Customer Service Diploma
Course 04: Customer Service - Representative
Course 05: Complete Communication Skills Master Class for Life
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
Master CRM strategies to build and maintain customer relationships.
Understand KYC regulations and their application in business.
Deliver outstanding customer service across various platforms.
Develop assertiveness and self-confidence in professional settings.
Manage stress effectively in high-pressure customer service environments.
Enhance communication skills for clear, impactful interactions.
Why Prefer this CRM Course?
Get free QLS Endorsed Certificates upon completion of the CRM course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 Tutor Support
Start your learning journey straight away!
*** Course Curriculum ***
 Course 01: Diploma in Customer Relationship Management (CRM)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Time Management
Module 11: Handling Customer Complaints
Module 12: Future of CRM
 Course 02: KYC

Module 01: Introduction to KYC
Module 02: Customer Due Diligence
Module 03: AML (Anti-Money Laundering)
Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom
Module 05: Regulations to be Complied by Industries
Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
 Course 03: Customer Service
Module 01: Who We Are and What We Do
Module 02: Establishing Your Attitude
Module 03: Identifying and Addressing Customer Needs
Module 04: Generating Return Business
Module 05: In-Person Customer Service
Module 06: Giving Customer Service over the Phone
Module 07: Providing Electronic Customer Service
Module 08: Recovering Difficult Customers
Module 09: Understanding When to Escalate
=========>>>>> And 10 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
PDF Certificate: Free (Previously it was £12.99*13 = £169)
CPD Hard Copy Certificate: Free (Previously it was £29.99)
QLS Endorsed Hard Copy Certificate: Free (Previously it was £99)
 CPD 
130 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:
Customer service reps
CRM professionals
KYC analysts
Job seekers
Team leaders
Career changers
 Requirements 
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
 Career path 
After completing this bundle, you are to start your career or begin the next phase of your career.
Customer Relationship Manager - £30,000 to £50,000
Customer Service Representative - £18,000 to £25,000
KYC Analyst - £25,000 to £40,000
Communications Manager - £30,000 to £45,000
Stress Management Coach - £25,000 to £35,000
Professional CV Writer - £20,000 to £30,000
 Certificates 
CPD Accredited Digital Certificate
 Digital certificate - Included 
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
CPD Accredited Hard Copy Certificate
 Hard copy certificate - Included 
Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed Hard Copy Certificates
 Hard copy certificate - Included 
Hard copy certificate - Included


Please note that International students have to pay an additional £10 as a shipment fee.

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Continuous Professional Development (CPD)

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
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                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> </div>

                        </div>

Institute of Beauty & Makeup

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Certificate in Mortgage Advice & Practice (CEMAP)

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

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				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:â</h2>		</div>
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				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

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					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Order your Certificates &amp; Transcripts</td>
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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
                                    schedule?
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
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                                    Is there a certificate of completion provided after
                                    completing the course?
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
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                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
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                                    What if I have technical issues or difficulties with the
                                    course?
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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Janets

Trainers Course

Customer Relationship Management (CRM) Training

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				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
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				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
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				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
				</div>
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				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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			<h2>Certification</h2>		</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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			<h2>Course Content</h2>		</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction To Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
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					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis In CRM</td>
				</tr>
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					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
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					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
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					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
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					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
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					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Future Of CRM</td>
				</tr>
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					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
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                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
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                                    <span></span>
                                </div>
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                            <div>
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                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
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                                    <span></span>
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                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
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                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
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                                    <span></span>
                                </div>
                            </div>
                            <div>
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                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
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                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
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                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Online Course Creation

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			<h4>Overview</h4>		</div>
				</div>
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				<div>
				<div>
							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
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			<h4>Description</h4>		</div>
				</div>
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				<div>
				<div>
							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
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											<span>
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										<span>Online test with immediate results.</span>
									</li>
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											<span>
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										<span>Enroling in the course has no additional cost.</span>
									</li>
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											<span>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
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											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
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			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
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				<div>
							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
									</li>
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											<span>
													</span>
										<span>Business owners are seeking to improve their customer relationship strategies.</span>
									</li>
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											<span>
													</span>
										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
									</li>
						</ul>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
				</div>
				</div>
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				<div>
				<div>
							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
				</div>
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				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>CRM Manager</span>
									</li>
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											<span>
													</span>
										<span>Customer Service Manager</span>
									</li>
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											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
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											<span>
													</span>
										<span>Sales Manager</span>
									</li>
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											<span>
													</span>
										<span>Business Development Manager</span>
									</li>
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											<span>
													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Consultant</span>
									</li>
						</ul>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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					<div>
			
						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
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					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
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					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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