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361 Courses delivered Online

Relationship Manager

4.7(26)

By Academy for Health and Fitness

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Relationship Manager
Delivered Online On Demand3 weeks
£12

Payroll Management with Tax Accounting

3.0(2)

By Alpha Academy

Course Overview Of an accounting viewpoint, payroll is significant since payroll and payroll taxes influence the net income of most businesses and they are subject to the rules and regulations. The Payroll Management with Tax Accounting course mainly focuses on the payroll system of the UK, including an authentic way to calculate the payroll. With this course, you'll develop your skills for adequately perform a payroll, to create accounts, understand statutory deductions, PAYE, real-time income, etc. Moreover, you'll focus on accounting and business operations, coding notices, tax system and procedure, and online calculators. Get skilled enough to work for businesses to ensure that the company's tax records are prepared correctly and presented on time. Course Curriculum Module 01: Payroll System in the UK Payroll System in the UK 01:05:00 Module 02: Payroll Basics Payroll Basics 00:10:00 Module 03: Company Settings Company Settings 00:08:00 Module 04: Legislation Settings Legislation Settings 00:07:00 Module 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 06: Pay Elements Pay Elements 00:14:00 Module 07: The Processing Date The Processing Date 00:07:00 Module 08: Adding Existing Employees Adding Existing Employees 00:08:00 Module 09: Adding New Employees Adding New Employees 00:12:00 Module 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 11: Entering Payments Entering Payments 00:12:00 Module 12: Pre-Update Reports Pre-Update Reports 00:09:00 Module 13: Updating Records Updating Records 00:09:00 Module 14: e-Submissions Basics e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports Employee Records and Reports 00:13:00 Module 17: Editing Employee Records Editing Employee Records 00:07:00 Module 18: Process Payroll (December) Process Payroll (December) 00:12:00 Module 19: Resetting Payments Resetting Payments 00:05:00 Module 20: Quick SSP Quick SSP 00:10:00 Module 21: An Employee Leaves An Employee Leaves 00:13:00 Module 22: Final Payroll Run Final Payroll Run 00:00:00 Module 23: Reports and Historical Data Reports and Historical Data 00:08:00 Module 24: Year-End Procedures Year-End Procedures 00:09:00

Payroll Management with Tax Accounting
Delivered Online On Demand
£10.99

Advanced Diploma in Hairdressing at QLS Level 6

4.8(9)

By Skill Up

Level 6 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Advanced Diploma in Hairdressing at QLS Level 6
Delivered Online On Demand14 days
£100

Cybersecurity Maturity Model Certification (CMMC): Certified Professional

By Nexus Human

Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study

Cybersecurity Maturity Model Certification (CMMC): Certified Professional
Delivered OnlineFlexible Dates
Price on Enquiry

Microsoft Access 2016 Beginner to Advanced

4.5(3)

By Studyhub UK

The Microsoft Access 2016 Beginner to Advanced course is a comprehensive training program covering all levels of proficiency. From creating simple databases to advanced querying, form creation, report generation, and database management, this course provides a deep understanding of Microsoft Access's features and functions. Learning Outcomes: Build and modify Access databases, tables, and fields. Create effective queries to sort, filter, and summarize data. Develop professional-looking reports with controls, charts, and calculations. Design forms with controls, tab pages, and conditional formatting. Automate tasks using macros and understand the basics of VBA. Manage database performance, security, and object dependencies. Create a database switchboard and modify startup options. Understand data normalization, table relationships, and import/export processes. Why buy this Microsoft Access 2016 Beginner to Advanced? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Microsoft Access 2016 Beginner to Advanced you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Beginners with no previous experience in Microsoft Access. Professionals seeking to enhance their database management and reporting skills. Individuals aiming to become proficient in creating and maintaining databases. Students pursuing careers in data analysis, administration, or database management. Prerequisites This Microsoft Access 2016 Beginner to Advanced was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Analyst: Analyze, interpret, and present data insights using Access. Database Administrator: Design, implement, and maintain databases for organizations. Administrative Assistant: Manage data, generate reports, and streamline processes. Project Manager: Organize project-related data and create performance reports. Business Owner: Build and manage databases to support business operations. Course Curriculum Module - 1 Orientation to Microsoft Access 01:00:00 Create a Simple Access Database 01:00:00 Get Help in Microsoft Access 00:30:00 Modify Table Data 00:30:00 Work with Records 01:00:00 Sort and Filter Records 00:30:00 Create Lookups 01:00:00 Join Data from Different Tables in a Query 01:00:00 Sort and Filter Data in a Query 01:00:00 Perform Calculations in a Query 00:30:00 Create Parameter Queries 00:30:00 Create Action Queries 00:30:00 Create Find Duplicate and Find Unmatched Queries 00:30:00 Summarize Data 00:30:00 Create a Report 01:00:00 Add Controls to a Report 00:30:00 Enhance the Appearance of a Report 00:30:00 Prepare a Report for Print 00:30:00 The Access Options Dialog Box 01:00:00 Relational Database Design 00:30:00 Create a Table 01:00:00 Modify a Table and Fields 00:30:00 Create Table Relationships 00:30:00 Create Query Joins 00:30:00 Join Tables That Have No Common Fields 00:30:00 Relate Data within a Table 00:30:00 Work with Subdatasheets 00:30:00 Create Subqueries 00:30:00 Data Normalization 01:00:00 Create a Junction Table 00:30:00 Import Data into Access 00:30:00 Export Data to Text File Formats 00:30:00 Export Access Data to Excel 00:30:00 Create a Mail Merge 00:30:00 Organize Report Information 00:30:00 Format Reports 00:30:00 Include Charts in a Report 00:30:00 Add a Calculated Field to a Report 00:30:00 Add a Subreport to an Existing Report 00:30:00 Create a Mailing Label Report 00:30:00 Publish a Report as PDF 00:30:00 Activities - Microsoft Access 2016 for Beginners 00:00:00 Module - 2 Add Controls to Forms 01:00:00 Set Form Controls 01:00:00 Create Subforms 00:30:00 Organize Information with Tab Pages 00:30:00 Enhance Navigation with Forms 00:30:00 Format a Form 01:00:00 Apply Conditional Formatting 00:30:00 Field Validation 00:30:00 Form and Record Validation 00:30:00 Create a Macro 01:00:00 Restrict Records Using a Condition 00:30:00 Validate Data Using a Macro 00:30:00 Automate Data Entry Using a Macro 00:30:00 Convert a Macro to VBA 00:30:00 Link Tables to External Data Sources 00:30:00 Manage a Database 00:30:00 Determine Object Dependency 00:30:00 Document a Database 00:30:00 Analyze the Performance of a Database 00:30:00 Split a Database for Multiple User Access 00:30:00 Implement Security 00:30:00 Set Passwords 00:30:00 Convert an Access Database to an ACCDE File 00:30:00 Package a Database with a Digital Signature 00:30:00 Create a Database Switchboard 01:00:00 Modify a Database Switchboard 00:30:00 Set Startup Options 00:30:00 Activities - Microsoft Access 2016 Advanced 00:00:00

Microsoft Access 2016 Beginner to Advanced
Delivered Online On Demand41 hours
£10.99

Operation Management Diploma

4.3(43)

By John Academy

Description: Explore the role of the operations manager role with the comprehensive Operation Management Diploma course. The course teaches the role of an operation manager including inventory and quality management. Operation Management refers to the management of designing and controlling the process of production and redesigning business operations in the production of goods or services. An operation manager tries to create the highest level of efficiency for his organization by converting materials and labour into goods and services as efficiently as possible to maximize the profit. The course teaches you the basics of operation management, human resource management, assets management, supply chain management, and cost management. Finally, the course guides you to use information and manufacturing technology in your business organisation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Operation Management Diploma 00:30:00 Final Exam Final Exam- Operation Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Operation Management Diploma
Delivered Online On Demand35 hours
£25

Business Administration and Management

5.0(1)

By Course Gate

The administration and management of business generally involve the performance of business operations and appropriate decision making, leading the people of the organization and other requisite resources to achieve the organizational goals. The Business Administration and Management course focuses on giving you the relevant knowledge and information about management, its properties, characteristics, laws, and principles. You will also learn about the components of the business, and understand the importance of decision making and leadership skills. Additionally, learn the basics of payroll and how to handle it efficiently throughout the course. Who is this Course for? Business Administration and Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Business Administration and Management
Delivered Online On Demand18 hours 45 minutes
£11.99

Sales and Marketing with Negotiation Skills Level 5 Diploma

By NextGen Learning

Elevate your career and job prospects with our Sales and Marketing with Negotiation Skills Level 5 Diploma. Aspiring to climb the corporate ladder? Are you keen on boosting your selling figures? From boutique firms to multinational conglomerates, the demand for skilled professionals in Sales and Marketing has never been greater. With our comprehensive Level 5 Diploma, you'll be ideally placed to tap into this burgeoning market. The course begins with a robust introduction to selling, setting the stage for in-depth selling Growth and Hypnosis modules. Learn how to deliver captivating Presentations and comprehend the synergies and complexities between Sales and Marketing. We've handpicked modules that focus on the nitty-gritty, like dealing with customers and handling objections, to ensure you're battle-ready for the real world of Sales and Marketing. On top of that, we've packed in proven tips and tricks that can skyrocket your selling figures. Equip yourself with the ultimate toolkit in Sales and Marketing. Seize this chance to make Sales and Marketing your stepping stone to an illustrious career. This isn't just a course; it's your passport to becoming a master in this sector. Learning Outcomes Grasp fundamental Sales and Marketing principles and methodologies. Hone skills to craft and deliver engaging selling pitches. Harness advanced techniques in Sales and Marketing negotiations, ensuring win-win outcomes while preserving business relationships. Enhance communication abilities to foster trust in transactions. Learn strategies to address and overcome customer objections. Apply Sales and Marketing theories in real-world scenarios, utilising tips and tricks from the course to enhance performance and drive business growth. The Sales and Marketing with Negotiation Skills Level 5 Diploma offers a comprehensive training package to equip you for a rewarding career in this sector. The course is divided into 11 key modules, each designed to tackle a specific area vital to mastering the world of Sales and Marketing. The journey begins with an Introduction to Selling, laying the groundwork for what follows. It moves on to selling Growth, offering strategies to scale business operations, and delves into the psychological aspects of selling Hypnosis. Other modules, such as selling Presentation and Communication Skills, focus on perfecting your pitch and client interaction. Critical modules like Leverage and Limitations and Sales Negotiations dive deep into strategic parts of Sales and Marketing, teaching you how to maximise gains while being aware of potential pitfalls. By arriving at modules concerning Dealing with Customers and Handling Objections, you'll be well-prepared to face real-world challenges in Sales and Marketing. The course concludes with Tips and Tricks for Sale, arming you with practical advice to elevate your Sales and Marketing career. Enrol now to transform yourself into a Sales and Marketing professional. Show off your new skills with a certificate of completion Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Sales 13:23 1: Introduction to Sales Preview 13:23 Module 02: Sales Growth 14:35 2: Sales Growth 14:35 Module 03: Sales Hypnosis 12:00 3: Sales Hypnosis 12:00 Module 04: Sales Presentation 11:24 4: Sales Presentation 11:24 Module 05: Sales and Marketing 16:44 5: Sales and Marketing 16:44 Module 06: Leverage and Limitations 09:23 6: Leverage and Limitations 09:23 Module 07: Communication Skills 13:13 7: Communication Skills 13:13 Module 08: Negotiations 17:07 8: Sales Negotiations 17:07 Module 09: Dealing with Customers 14:59 9: Dealing with Customers 14:59 Module 10: Handling Objections 10:57 10: Handling Objections 10:57 Module 11: Tips and Tricks for Sale 11:36 11: Tips and Tricks for Sale 11:36 Get your CPD Certificate 01:00 12: Get your CPD Certificate 01:00 PDF Who is this course for? This Sales and Marketing with Negotiation Skills course is perfect for: Aspiring Salespersons: Those keen on entering the Sales and Marketing domain. Established Salespeople: Professionals aiming to refine skills. Business Owners: Entrepreneurs wishing to boost their strategies. Marketing Executives: Those wanting a synergised sales and marketing approach. Team Leaders: Individuals looking to elevate their team's output. Career Changers: People from varied fields exploring this industry. After completing this course, anyone can later enrol in these courses: NCFE Level 3 Diploma in Skills for Business: Sales and Marketing Level 4 Diploma in Sales and Marketing Management (RQF) Level 2 Award in Underage Sales Prevention (RQF) Level 5 Certificate in Sales (RQF) Requirements Without any formal requirements, you can delightfully enrol in this Sales and Marketing with Negotiation Skills Level 5 Diploma course. Career path The aim of this exclusive Sales and Marketing with Negotiation Skills course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Sales Manager Sales Representative Negotiator Salesperson Sales Executive Administration Assistant

Sales and Marketing with Negotiation Skills Level 5 Diploma
Delivered Online On Demand24 hours
£12

Credit Analysis

5.0(10)

By GBA Corporate

Overview This training course will give participants a developed knowledge of credit analysis. Through a mix of lectures and interactive case studies, participants will be able to perform detailed credit analysis, including analysing market and environment, computing key financial ratios, interpreting cash flows and analysing financing needs. Key Topics Financial needs and the business operating cycle Review of financial statements Financial ratio analysis Corporate cash flow analysis Cash flow projections for debt service Key lending policy guidelines

Credit Analysis
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,779

Diploma in Inventory Management at QLS Level 5

4.8(9)

By Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Diploma in Inventory Management at QLS Level 5
Delivered Online On Demand14 days
£100