Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 3 Hours 59 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about gestalt therapy Understand the core competencies and principles of gestalt therapy Explore the various areas of gestalt therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert gestalt therapist Gestalt Therapy Training Course Online Master the skills you need to propel your career forward in gestalt therapy. This course will equip you with the essential knowledge and skillset that will make you a confident gestalt therapist and take your career to the next level. This comprehensive gestalt therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this gestalt therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective gestalt therapy practice and equip you with the essential skills, confidence and competence to assist you in the gestalt therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in gestalt therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for gestalt therapist or for people who are aspiring to specialise in gestalt therapy. Enrol in this gestalt therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive gestalt therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this gestalt therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This gestalt therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This gestalt therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This gestalt therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction About the Instructor 00:02:00 About the Course 00:04:00 What is Psychotherapy 00:10:00 Introduction to Gestalt Therapy What is Gestalt Therapy 00:08:00 The origins of Gestalt Approach 00:12:00 Psychoanalysis & Gestalt approach 00:09:00 Forms of Psychotherapy 00:11:00 Therapeutic Relationship in Gestalt therapy 00:11:00 Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt therapy 00:08:00 Gestalt 'Present' Awareness 00:09:00 The concept of 'Respect' 00:05:00 The concept of 'Social Responsibility' 00:07:00 The Concept of 'Relationship' in Gestalt 00:08:00 The Essence & Principles Phenomenological Method 00:06:00 Dialogical Relationship 00:06:00 Field Theoretical strategies 00:06:00 Experimental Freedom 00:05:00 The Theory of Change 00:08:00 The concept of 'Mindfulness' 00:11:00 Gestalt Therapy Techniques Exercise and Experiments 00:05:00 The Empty Chair Technique 00:08:00 Discussing 'dreams' (Dream Work) 00:10:00 Exaggeration & Repetition 00:05:00 Guided Imagery and Fantasy 00:11:00 Suppressive Techniques 00:09:00 Working with 'Unfinished Business' 00:08:00 Forms & Methods of Therapy Working with Couples 00:09:00 Working with Groups 00:05:00 Pros & Cons of Gestalt Therapy The Strengths of Gestalt approach 00:04:00 Critiques & Limitations 00:05:00 Thank You and Good Bye! 00:02:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description: If you are facing some common mental health problems or interested to support someone who does, this Mental Skills Training can help you. It will provide the methods and techniques to not only develop skills such as concentration and positive body language, but also to foster personal characteristics such as self-esteem and positive competitive skills and behaviors. It will help you cope with issues of anxiety, stress low mood and other mild to moderate mental health problems through learning and skill development. So, get this course to learn more about yourself, gain confidence and develop skills in a welcoming, supportive and safe environment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mental Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mental Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module One: Getting Started 00:05:00 Module Two: Bloom's Taxonomy 00:10:00 Module Three: Knowledge 00:15:00 Module Four: Comprehension 00:15:00 Module Five: Application 00:15:00 Module Six: Analysis 00:15:00 Module Seven: Synthesis 00:15:00 Module Eight: Evaluation 00:15:00 Module Nine: Updated Version 00:15:00 Module Ten: Types of Knowledge 00:15:00 Module Eleven: Training 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Mental Skills Training 00:20:00 Final Exam Final Exam- Mental Skills Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Imagine the satisfaction of securing a job role that commands an annual salary ranging from £24,000 to £40,000. Yes, you heard it right. This is not a figment of imagination but a reality in the UK's thriving sector that focuses on the betterment of youth. You, too, can unlock your potential and contribute meaningfully to this crucial sector. But, how? Let's delve deeper. Introducing our incredible Youth Work, Positive Behaviour & CBT Tools and Strategies bundle of three courses - 'Positive Behaviour in Children and Youth', 'Youth Work Diploma' and 'CBT Tools and Strategies'. These courses provide an excellent foundation for anyone wishing to understand, encourage and foster positive behaviour in children and young people. With a holistic approach to youth work and an understanding of cognitive behavioural therapy, this bundle is meticulously curated to arm you with the knowledge you need. Each course in this Youth Work, Positive Behaviour & CBT Tools and Strategies bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Positive Behaviour in Children and Youth Youth Work Diploma CBT Tools and Strategies Learning outcomes of this bundle: Develop a comprehensive understanding of positive behaviour in children and youth. Gain an in-depth understanding of the intricacies of youth work and the roles and responsibilities associated with it. Acquire theoretical knowledge of Cognitive Behavioural Therapy (CBT) and how to apply its strategies effectively. Learn how to support youth in navigating challenges and improving their overall well-being. Understand how to guide children and youth towards developing positive attitudes and behaviours. Gain a nuanced perspective of the psychosocial aspects of youth development. Delving into the details of each course, 'Positive Behaviour in Children and Youth' equips learners with an understanding of the underpinning theories of positive behaviour. It offers insights into the principles and strategies for encouraging positive behavioural development in children and youth. 'Youth Work Diploma' follows, aiming to impart a profound understanding of youth work and its significant role in society. This course explores the fundamentals of youth work, various challenges faced by youth and the ethical considerations for youth workers. Finally, 'CBT Tools and Strategies' presents an overview of cognitive behavioural therapy and its applications. This course concentrates on the theoretical aspects of CBT, illustrating how it can be used to help children and young people manage their thoughts and behaviours effectively. Be it guiding youth towards better choices or understanding the complexities of youth behaviour, this bundle opens up a rewarding and meaningful career path. So why wait? Let's embark on this learning journey together. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in working with children and youth. Existing youth workers seeking to enhance their theoretical knowledge. Teachers, counsellors, and social workers who are aiming to understand positive behaviour strategies. Parents interested in understanding youth behaviour and cognitive behavioural strategies. Aspiring mental health nurses or professionals. Career path Youth Worker - £24K to £30K per year. Child and Youth Counsellor - £23K to £29K per year. Child and Youth Service Manager - £27K to £38K per year. Mental Health Nurse - £24K to £40K per year. Child and Youth Therapist (CBT Specialist) - £30K to £45K per year. Behavioural Analyst - £30K to £55K per year. Youth Advocate - £20K to £30K per year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Positive Behaviour in Children and Youth absolutely free! Upon finishing Youth Work Diploma and CBT Tools and Strategies, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about CBT Understand the core competencies and principles of CBT Explore the various areas of CBT Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert CBT therapist Cognitive Behavioural Therapy Training Program Course Master the skills you need to propel your career forward in cognitive behavioural therapy. This course will equip you with the essential knowledge and skillset that will make you a confident cognitive behavioural therapist and take your career to the next level. This comprehensive cognitive behavioural therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this cognitive behavioural therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Cognitive Behavioural Therapy at QLS Level 5 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective cognitive behavioural therapy practice and equip you with the essential skills, confidence and competence to assist you in the cognitive behavioural therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in cognitive behavioural therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for cognitive behavioural therapist or for people who are aspiring to specialise in cognitive behavioural therapy. This Cognitive Behavioural Therapy at QLS Level 5 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Enrol in this cognitive behavioural therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive cognitive behavioural therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this cognitive behavioural therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This cognitive behavioural therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This cognitive behavioural therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Lesson 1: What Is Cognitive Therapy Reseach On Anxiety Lesson 1: What Is Cognitive Therapy Reseach On Anxiety 00:11:00 Lesson 2: Dysfunctional Cognition Lesson 2: Dysfunctional Cognition 00:10:00 Lesson 3: Comorbid Substance Use Lesson 3: Comorbid Substance Use 00:10:00 Lesson 4: Persistence And Course Lesson 4: Persistence And Course 00:10:00 Lesson 5: Neurophysiology Lesson 5: Neurophysiology 00:10:00 Lesson 6: Conditioning Theories Lesson 6: Conditioning Theories 00:12:00 Lesson 7: Overview Of The Cognitive Model Of Anxiety Lesson 7: Overview Of The Cognitive Model Of Anxiety 00:09:00 Lesson 8: Exaggerated Threat Appraisals Lesson 8: Exaggerated Threat Appraisals 00:07:00 Lesson 9: Symptom Measures Lesson 9: Symptom Measures 00:07:00 Lesson 10: Penn State Worry Questionnaire Lesson 10: Penn State Worry Questionnaire 00:13:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Acceptance and Commitment Therapy Training Course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Acceptance and Commitment Therapy Training Course for? This Acceptance and Commitment Therapy Training Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Acceptance and Commitment Therapy Training Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Unit 01: Introduction to Acceptance and Commitment Therapy (ACT) The Dilemma of Human Suffering 00:06:00 Foundation of ACT 00:05:00 Unit 02: ACT Techniques Being Present 00:08:00 Acceptance 00:04:00 Cognitive Defusion 00:06:00 Self-as-Context 00:08:00 Values 00:02:00 Committed Action 00:04:00 Mindfulness 00:09:00 Assignment Assignment - Acceptance and Commitment Therapy Training Course 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Secure access to the full recording of the workshop of 1 Oct 2023 with Prof Patrick McGhee and Alison Triste. This workshop provides a practical introduction to Brief CBT for Children and Young People. We will examine the distinctive challenges of working with children and young people and provide practical guidance on using Brief CBT (B-CBT) with this group. Guidance is given on working with parents, caregivers, teachers and siblings. The approach and workshop is based on the work of Alison Triste as reflected in her new book, CBT for Young People. This workshop and the book offer a simple, practical approach which can be used by qualified therapists and counsellors as a foundation for delivery of B-CBT for C&YP Topics and Schedule (indicative) Welcome, Introduction and Overview Contemporary Issues in Working with C&YP (Patrick McGhee) Brief CBT - A Practical Framework for Working with C&YP (Alison Triste) Case Study and Breakout Groups (Patrick McGhee) Q&A Summary and Next Steps Workshop Objectives Provide an overview of contemporary ideas and practice in CBT for C&YP Introduce the Triste Brief CBT Framework Apply key ideas to specific examples Review application to own practice About the Presenters Alison Triste BSc (Hons) Psychology, PgDip Cognitive Behavioural Therapy, BABCP Accredited, Gm BPS Alison is a BABCP Accredited Cognitive Behavioural Psychotherapist with 10 years of experience. She provides evidence-based CBT treatments for anxiety, depression, OCD, PTSD, phobias, and other mental health problems. With accreditations from the BPS and BABCP, she offers a collaborative and safe environment to help clients build resilience and manage their emotions. She describes her passion as "enabling children and adults to maximize their potential by working collaboratively to meet their treatment goals by using a combination of symptom reduction protocols in addition to Positive Psychology." In addition to providing private therapy services, she supervises CBT Therapists working with children, adolescents, and adults in a variety of settings including the NHS; Child and Adolescent Mental Health Services (CAMHS); schools; and private practices. Professor Patrick McGhee Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George's Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapies. Tags
What is this webinar about? (indicative) Phobias relate to intense fear or anxiety when exposed to specific objects or situations. They are very different to common childhood fears and can be a source of distress and restriction in adults. This workshop will look at specific techniques used in the contemporary treatment of specific phobias. Key Topics (indicative) Contexts DSM-5 and NICE frameworks Development of Phobias Treatment Exposure Based Treatments and Fear Hierarchies for Specific Phobia Safety Behaviours in Specific Phobias Particular Phobias Emetophobia Hemophobia Fear of Flying Summary and Review The workshop assumes no prior specialist knowledge of specific phobias What previous delegates have said about this workshop. A great overview of phobias. Very helpful to see a proposed treatment plan, learn about the processes involved with feared responses and have practical strategies also. I look forward to putting these into practice next week in CBT sessions! This is a fantastic workshop. Very practical. I now feel competent and confident working with clients who have different phobias and their treatment methods. Thank you Useful practical techniques for dealing with phobias in the therapy room Practical CBT lives up to its name again. Practical techniques and important facts you can put to use straightaway. Who is leading this webinar? Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George's Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.
Description: A staff retreat is important to maintain harmony in an office environment. It usually takes longer than two hours of staff meetings to get the work done. This Staff Retreating Certificate Course will help you change your approach towards your colleagues and help bolster your communication with them. In this course, you will learn about importance of discussing experiences in staff retreats, know the reasons, develop and present staff retreats relevant activities, evaluation questionnaire, checklist, etc. You will be able to garner knowledge which will help you increase productivity, efficiency and sales. Learning Outcomes: Analyse experience with staff retreats Get information for what staff retreats are operated Realise the chief staff retreat undertakings categories Improve as well as present retreat activities Figure out the critical components for success of a staff retreat Formulate a planning Learn how to apply the keys to running checklist for a staff retreat Enhance an assessment questionnaire Identify post-retreat activities that would assert the consistent success of your staff retreats Turn your top three take home ideas into reality for producing successful staff retreats Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Staff Retreating Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Staff Retreating Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Staff Retreats 00:15:00 Types of Undertakings at a Staff Retreat 00:15:00 Designing a Staff Retreat 00:45:00 Running the Retreat 00:30:00 Post-Retreat 00:15:00 Mock Exam Mock Exam- Staff Retreating Certificate Course 00:20:00 Final Exam Final Exam- Staff Retreating Certificate Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Management: Stress Management course will help you succeed when dealing with stress and eventually overcoming stressful situations. This Management: Stress Management course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of this course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Management: Stress Management course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose Stress Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Courses are included in this Stress Management Bundle Course Course 01: Stress Management Course 02: Workplace Training Course 03: Anger Management Course 04: Recruitment Consultant Diploma Course 05: Drug and Alcohol Awareness Training Course 06: Minute Taking Course Course 07: Level 4 Time Management Course Course 08: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Management: Stress Management course] Detailed course curriculum of this Management: Stress Management Course: Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Management: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Management: Stress Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Management: Stress Management in Workplace course because it does not require any advanced knowledge or skills. Career path This course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included