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5512 Courses delivered Online

Windows 10 End User

By iStudy UK

The focus of this Windows 10 End User course is to introduce you to the Microsoft Windows 10 operating system and explain the basics of navigating the new Windows 10 operating system for becoming more productive and efficient. You'll know how to log in and learn essential functionality and review new functionality and features in Windows 10, following with review file management and customisation with File Explorer, customise and personalise desktop and other areas of the Windows 10 operating setting. You'll also learn to work with applications and programs including installing, updating, and troubleshooting, and get accustomed with Cortana, learn to use the new Maps, Mail, People, Calendar, and Weather features. Furthermore, you'll learn more about Microsoft Edge, its functionality and new features. What you'll learn Get started by logging in and navigating the Windows 10 environment. Personalize the interface and customize settings. Manage files and folders, and learn about OneDrive. Become familiar with Edge, Microsoft's newest browser, and explore the features. Learn to use Cortana, Maps, Photos, Mail, People, Calendar and Weather. Learn to install applications, set defaults, and manage updating and troubleshooting settings. Requirements Basic familiarity with computers and navigating the Internet. Who this course is for: Students who want to become familiar with the new Windows 10 environment. Introduction Intro- No Animation FREE 00:01:00 Getting Started in Windows 10 Logging In 00:02:00 The Startup Screen 00:04:00 Exploring the Desktop 00:02:00 General Navigation 00:04:00 Introducing the Action Center and Control Panel 00:02:00 Tablet Mode 00:03:00 Launching Applications 00:03:00 Interacting with Windows 00:06:00 Quitting Applications 00:04:00 Pinning Applications 00:03:00 Customizing the Start Menu 00:03:00 Customizing the Task Bar 00:02:00 Multitasking to Switch Between Multiple Applications 00:03:00 Managing several deskstops Using Task View 00:03:00 Using Cortana 00:03:00 Cortana Setup 00:03:00 File Management Overview of the drive and folder structure 00:04:00 Using Navigation Pane, Details Pane, Preview Pane 00:04:00 Menus and Ribbons 00:03:00 Viewing and Editing File Properties_Revised 00:04:00 Creating Files 00:06:00 Selecting, Moving, and Copying Files_Revised 00:06:00 Renaming Files and Folders 00:03:00 Deleting and Restoring from the Recycle Bin 00:05:00 Create and use shortcuts_Revised 00:05:00 Zip and Unzip 00:07:00 Changing the Sort and Group by 00:06:00 Add Columns to the Explorer View 00:04:00 Creating and Using a Library 00:07:00 Adding Files to a Library 00:09:00 Pin Frequent Places Customizing File Explorer 00:04:00 Configuring Files and Explore Options 00:03:00 Logging In or Setting Up OneDrive 00:02:00 Storing and acessing files on OneDrive 00:03:00 Sharing Files Through OneDrive 00:05:00 Syncing Files on OneDrive 00:03:00 Using Edge Browsing the Web 00:02:00 Customize Top Sites 00:02:00 Using Tabs 00:03:00 Organize Favorites with Folders 00:02:00 Using the Reading List and Reading View 00:03:00 Using Saving Sharing Web Notes 00:04:00 Downloading Files 00:02:00 Viewing and Clearing History 00:02:00 Using Windows Apps Maps- Search Get Directions Choose View 00:04:00 Maps- Search Tips and Favorites 00:04:00 Maps- More Search Tips and Map Settings 00:03:00 Photos - Browsing_REVISED 00:05:00 Photos - Using Editing Tools_REVISED 00:04:00 Mail- Add Accounts 00:05:00 Mail- Personalizing and Configuring 00:04:00 Mail Send a Message 00:04:00 People Search Link and Share Contacts 00:04:00 People Search Link and Share Contacts 00:04:00 Calendar Configuring and Viewing 00:04:00 Calendar Changing Views Creating and Editing Events 00:07:00 Weather Add Favorite Locations and Viewing the Weather 00:04:00 Weather- Viewing Historical Data nad Weather Maps 00:03:00 Customizing Windows 10 Managing Accounts and Sign In Options 00:03:00 Background Settings 00:04:00 Lock Screen 00:02:00 Change Windows Themes 00:02:00 Personalize Start 00:04:00 Change Screen Resolution 00:02:00 Adjust Audio Settings 00:02:00 Manage Sleep and Screen Saver 00:04:00 Change Default Storage Locations 00:02:00 Managing Devices 00:03:00 Change Type Settings 00:01:00 Adjust Mouse and Touchpad Settings 00:03:00 Adjust Autoplay Settings 00:02:00 Installing, Updating, and Troubleshooting Installing Applications from the Windows Store 00:03:00 Installing Applications From the Web 00:03:00 Setting Application Defaults 00:03:00 Setting App Privacy and Permissions 00:02:00 Uninstalling Applications 00:01:00 Configure Windows Defender and Windows Updates 00:02:00 Access Task Manage 00:02:00 Accessing the Action Center to View Messages 00:02:00 Backing Up and Restoring Files and Using Recover to Reset Your PC 00:07:00 Conclusion Course Recap 00:01:00

Windows 10 End User
Delivered Online On Demand4 hours 43 minutes
£25

Healthy Computing Online Course

By iStudy UK

Computers are used by billions of people every day around the world. And each of them will have their own ways of working and hence there cannot be a unique correct arrangement of elements that will work well for everyone. Try imagining your workstation and envision if you can identify where you have to improve your posture, placement of system elements and the workstation. This course will guide you along by providing you with tips and tricks to minimise your identified stress and strain while utilising your computer and how to stay healthy though you have to work on your computer all day and thus enables you to design your own workstation. Course Highlights Healthy Computing Online Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Healthy Computing Online Course into 17 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 19 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Healthy Computing Online Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Healthy Computing Online Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Healthy Computing Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 01:00:00 Body Position 01:00:00 Monitors 01:00:00 Keyboards 01:00:00 Mouse or Pointer 02:00:00 Document Holders and Desk 01:00:00 Chairs 02:00:00 Telephones 00:30:00 What Have We Learned 01:00:00 Work Process and Recognition 01:00:00 Lighting 01:00:00 Ventilation 00:30:00 Awkward Postures 02:00:00 Musculoskeletal Disorders (MSD) 02:00:00 4 Steps to Setting Up The Computer Workstation 01:00:00 Exercises and Breaks 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Healthy Computing Online Course
Delivered Online On Demand19 hours 15 minutes
£25

Certificate in Computer Operating System and Troubleshooting

4.7(160)

By Janets

This online course provides you with the theoretical knowledge of operating system concepts, including its configuration in a practical manner. In this course, you will be introduced to the world of computer and network terminology, and gain relevant knowledge and information about working with Software and the OS. Additionally, you will learn about the different facets of OS, like computer hardware, network components, connectivity devices, computer software, and troubleshooting. This comprehensive course also includes troubleshooting tips for fixing your own computer, including the basic computer troubleshooting measures. In just 2 Hours, 51 Minutes, you will: Get a sweeping overview of computer operating systems Gain theoretical knowledge regarding operating systems (OS) principles Understand how operating systems manage computer hardware and software resources Have a firm understanding of the basic computer software and hardware troubleshooting Determine how the OS provide common services for computer programs Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Certificate in Computer Operating System and Troubleshooting is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Computer Operators Receptionists Secretaries Clerks Office Admins Students Managers Course Content Operating System Fundamentals What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Computer and Network Terminology Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Working with Software and the OS Software and Concepts 00:10:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Troubleshooting Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Backup and Restore 00:03:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Certificate in Computer Operating System and Troubleshooting
Delivered Online On Demand2 hours 51 minutes
£25

Blockchain Fundamentals

4.7(160)

By Janets

Register on the Blockchain Fundamentals today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Blockchain Fundamentals is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV.  Course Content Section 01: Introduction What and Why of Blockchain 00:08:00 Section 02: Underlying technologies of Blockchain Underlying technologies of Blockchain 00:07:00 Section 03: Advantages of Blockchain Advantages of Blockchain 00:07:00 Section 04: How Blockchain works How Blockchain works 00:11:00 Section 05: Types of blockchain and bitcoin Types of blockchain and bitcoin 00:06:00 Section 06: Libra [Facebook's cryptocurrency] Libra [Facebook's cryptocurrency] 00:03:00 Section 07: Ethereum [The revolution in Blockchain technology] Ethereum [The revolution in Blockchain technology] 00:07:00 EVM [Unbelievable 256 bit machines] and Dapps 00:05:00 Section 08: Forming Blockchain Solutions Forming Blockchain Solution Part 1 00:06:00 Forming Blockchain Solution Part 2 00:08:00 Assignment Assignment - Blockchain Fundamentals 4 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Blockchain Fundamentals
Delivered Online On Demand5 days
£25

Business Skills: Email Etiquette

By iStudy UK

There's a world of difference between a hastily typed email and a carefully crafted message that gets the right response from colleagues and customers. There really is an art to business email etiquette - and individuals and organisations dealing with emails on a day-to-day basis should make this course a top priority. The Business Skills: Email Etiquette is designed to provide you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers. In this course, you will discover why good structure - including an appropriate greetings and a compelling call to action - gets results. Learn powerful writing and formatting techniques to engage customers and colleagues. And you'll find out not just what you should, but also what you shouldn't do to stay on the right side of company policy and the law. What Will I Learn? Understand best practices for composing messages Understand best practices for responding to messages Learn about writing styles Format and proof emails Learn tips to minimize common mistakes Requirements Basic computer skills Who is the target audience? Students who want to create more effective emails Introduction Introduction FREE 00:01:00 Structuring an Email Setting Up an Email 00:03:00 Composing an Email 00:03:00 Proper Style and Formatting Writing Style 00:03:00 Formatting an Email 00:02:00 Proofing an Email 00:01:00 Responding to Emails Replying 00:01:00 Forwarding 00:02:00 Conclusion Course Recap 00:01:00 Course Certification

Business Skills: Email Etiquette
Delivered Online On Demand17 minutes
£25

Microsoft Azure for ASP.NET Core

By Packt

In this course, you will get familiar with Microsoft Azure, its interface, and various services. You will provision and then use Microsoft Azure resources and services and have an appreciation for how everything connects and can contribute to your stable and modern application being developed.

Microsoft Azure for ASP.NET Core
Delivered Online On Demand5 hours 27 minutes
£41.99

Medical Secretary Diploma (Online) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before According to the UK Government, the employment rate for medical secretaries is expected to grow by 10% between 2020 and 2030. This growth is being driven by the increasing demand for healthcare services in the UK. If you're detail-oriented, have excellent communication skills, and are passionate about the medical field, this career path could be perfect for you. This Medical Secretary Diploma equips you with the skills to excel in a medical office. Learn medical terminology, transcribe dictation, navigate healthcare law, and master administrative tasks. This program strengthens your communication, interpersonal skills, and prepares you for a fulfilling career in medical administration. Your journey towards mastering the role of a Medical Secretary begins here! Courses Included in this Medical Secretary Diploma Bundle: Course 01: Diploma in Medical Secretary at QLS Level 5. Course 02: Introduction to Medical Terminology. Course 03: Medical Transcription. Course 04: Medical Law. Enrol today and unlock a world of opportunity in medical administration. This diploma program will empower you to make a significant contribution to the healthcare industry while propelling your career forward. Learning Objectives of Medical Secretary Diploma Bundle: Understand the role and responsibilities of a medical secretary. Develop the skills to schedule appointments, maintain patient records, and transcribe medical reports. Learn how to communicate effectively with patients and insurance companies. Gain an understanding of the latest medical terminology and legal aspects of medical secretary work. Apply your skills and knowledge to a variety of medical settings. Demonstrate the skills and knowledge required to work as a medical secretary. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Medical Secretary Get a free student ID card with Medical Secretary Training program (£10 postal charge will be applicable for international delivery) The Medical Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medical Secretary course materials The Medical Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Medical Secretary at QLS Level 5 Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics Course 02: Introduction to Medical Terminology Module 01: Human Body Vocabulary With Pictures Module 02: Equipment, Instruments And Lab Tests Module 03: Acronyms And Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood And Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 03: Medical Transcription Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection Course 04: Medical Law Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = 52) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Administrative professionals Medical enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Medical secretary Practice manager Medical coder Healthcare administrator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Medical Secretary Diploma (Online) - CPD Certified
Delivered Online On Demand20 hours
£36

Hotel Receptionist Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Hotel Receptionist Training Course
Delivered Online On Demand
£25

English Grammar Masterclass

4.9(27)

By Apex Learning

Overview ***Get Free (PDF +Hard Copy) Certificates worth £180 as a Gift*** Tired of searching and accumulating all the relevant English courses for learning English? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate English solution for you by giving you this all-inclusive English Grammar mega bundle. This 20-course English mega bundle keeps you up-to-date in the English field and takes you one step ahead of others in the English language. Keeping in mind the latest advancements in this ever-emerging English sector, the English Grammar bundle covers all the state-of-the-art English tools and English techniques required to become a competent English worker in this English area. You will encounter specific English courses relevant to the English sector. We take you from the most introductory English fundamentals to advanced English knowledge in a step-by-step English manner. In addition, the English Grammar bundle also consists of English courses related to some English soft skills that you will need to succeed in any English industry or English job sector. This English Grammar Masterclass Bundle consists of the following premium courses: Course 01: Level-3 English Grammar Course Course 02: Basics of English for Beginners Course 03: English: Spelling, Punctuation, and Grammar Course 04: 200 Common English Idioms and Phrases Course 05: Reach Advanced Level in English as a Foreign Language Course 06: Creative Writing Course 07: Blogger for Beginners Course 08: Essay Writing in English Course 09: Creative Writing Course: Writing Storybooks For Children Course 10: Diploma in Drama and Comedy Writing Course 11: Creative Writing Course - Short Stories Course 12: Creative Writing Course - Fiction Course 13: Creative Writing Course - Horror Course 14: Creative Writing Course - Novel Course 15: Creative Writing Course - Thriller Course 16: Creative Nonfiction Book Writing Course 17: Novel Writing and Publishing Course 18: News Writing: Journalism 101 Course 19: Write and Publish a Research Paper: Complete Guide v6 Course 20: Business Writing - How You Can Become a Great Writer By completing this English Grammar bundle, you will not only master English grammar but also gain the confidence to use English in various contexts. The English skills you develop here will be crucial in advancing your career and achieving success in related roles. With English being a global language, proficiency in English opens up countless English opportunities across different English industries. Key Features of the Course: FREE English Grammar CPD-accredited certificate Get a free student ID card with English Grammar training (£10 applicable for international delivery) Lifetime access to the English Grammar course materials The English Grammar program comes with 24/7 tutor support Get instant access to this English Grammar course Learn English Grammar training from anywhere in the world The English Grammar training is affordable and simple to understand The English Grammar training is entirely online Enrol today to deepen your understanding of English Grammar. Description: This English Grammar diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the English Grammar setting. The skills and knowledge gained from this English Grammar course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the English Grammar Bundle ★★★ Course 01: Level-3 English Grammar Course Module 01: Introduction to the Course Module 02: The Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: Common Mistakes & Ways to Improve =========>>>>> And 19 More Related Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199.7) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enrol now in this English Grammar Bundle to kickstart your career! Who is this course for? The English Grammar bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle have been designed to be fully compatible with tablets and smartphones. Career path This English Grammar bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medieval History) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

English Grammar Masterclass
Delivered Online On Demand4 days
£109

HR and Office Admin Diploma

4.3(43)

By John Academy

#VALUE!

HR and Office Admin Diploma
Delivered Online On Demand5 days
£25