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Description: This Microsoft Office 2013 Excel Advanced - Complete Video Course covers the advanced functions and features of Excel 2013. You will learn about working with multiple worksheets and automating and auditing worksheets, how to update workbook properties, and how to apply conditional formatting. You will also learn how to export, analyze and present Excel data. This Advanced level is designed for you to gain the skills necessary to use pivot tables, audit and analyze worksheet data, utilize data tools, collaborate with others, and create and manage macros. This course is intended for them who have intermediate skills with Microsoft Excel 2013, and want to learn more advanced skills or want to learn the topics covered in this course in the 2013 interface. So, brush up your basic and intermediate knowledge and be an expert with the help of this course. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Excel Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Excel Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Automating Worksheet Functionality Update Workbook Properties FREE 00:07:00 Create and Edit a Macro 00:15:00 Apply Conditional Formatting 00:09:00 Add Data Validation Criteria 00:10:00 Auditing Worksheets Trace Cells 00:05:00 Troubleshoot Invalid Data and Formula Errors 00:12:00 Watch and Evaluate Formulas 00:10:00 Create a Data List Outline 00:09:00 Analyzing and Presenting Data Create Sparklines 00:13:00 Create Scenarios 00:12:00 Perform a What If Analysis 00:19:00 Perform a Statistical Analysis with the Analysis ToolPak 00:06:00 Create Interactive Data with Power View 00:10:00 Working With Multiple Workbooks Consolidate Data 00:10:00 Link Cells in Different Workbooks 00:10:00 Merge Workbooks 00:08:00 Exporting Excel Data Export Excel Data 00:06:00 Import a Delimited Text File 00:09:00 Integrate Excel Data with the Web 00:11:00 Create a Web Query 00:08:00 Mock Exam Mock Exam- Microsoft Office 2013 Excel Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Excel Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2007 Excel Advanced - Complete Video Course builds on knowledge gained in the Introduction and Intermediate courses. In Advanced Microsoft Office Excel 2007, you will explore the many data analysis tools available in Excel, such as formula auditing, goal seek, Scenario Manager and subtotals. Additionally, during this course you will use advanced functions, learn how to apply conditional formatting, filter and manage your data lists, create and manipulate PivotTables and PivotCharts and record basic macros. You will also learn to use key advanced financial, logical, text, statistical and math, and lookup functions, audit formulas for errors, analyze data using subtotals, goal seek and the scenario manager, use custom and conditional formatting, manage data with tables, filtering and sorting, create, edit and format PivotTables and PivotCharts, import and export date to and from a workbook, create and use macros. So, by taking this course you will have a complete understanding of the higher functions of Excel. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Excel Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Excel Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Advanced Functions Logical Functions FREE 00:08:00 Math and Statistical Functions 00:06:00 Financial Functions 00:03:00 Displaying and Printing Formulas 00:02:00 Lookups and Data Tables Using Lookup Functions 00:03:00 Using MATCH and INDEX 00:01:00 Creating Data Tables 00:03:00 Advanced List Management Validating Cell Entries 00:01:00 Exploring Database Functions 00:01:00 PivotTables and PivotCharts Working with PivotTables 00:04:00 Rearranging PivotTables 00:02:00 Formatting PivotTables 00:02:00 PivotCharts 00:01:00 Exporting and Importing Exporting and Importing Text Files 00:07:00 Exporting and Importing XML Data 00:02:00 Querying External Databases 00:03:00 Analytical Options Goal Seek and Solver 00:05:00 The Analysis ToolPak 00:01:00 Scenarios 00:02:00 Views 00:01:00 Macros and Custom Functions Running and Recording a Macro 00:02:00 Working with VBA Code 00:01:00 Creating Functions 00:05:00 Conditional Formatting and SmartArt Conditional Formatting with Graphics 00:03:00 SmartArt Graphics 00:02:00 Mock Exam Mock Exam- Microsoft Office 2007 Excel Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2007 Excel Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Become the Microsoft Excel Magician and Impress Everyone! Do you want to be the go-to person in your office for Microsoft Excel? Do you want to be able to complete tasks in seconds that would take others hours? If so, then you need to master the magic of Microsoft Excel functions and formulas. In this Microsoft Excel 2019 course, you will learn everything you need to know to become an Microsoft Excel magician. You will learn how to use the most powerful functions and formulas in Microsoft Excel to automate your work, analyse data, and create stunning visualisations. Why would you choose the Microsoft Excel course: Lifetime access to Microsoft Excel course materials Full tutor support is available from Monday to Friday with the Microsoft Excel course Learn Microsoft Excel skills at your own pace from the comfort of your home Gain a complete understanding of Microsoft Excel course Accessible, informative Microsoft Excel learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with Microsoft Excel Study Microsoft Excel in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Microsoft Excel course Microsoft Excel Specialist - Advanced Microsoft Excel Formulas and Functions Curriculum Breakdown Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Microsoft Excel Functions Working with Lists Analyzing Data with Microsoft Excel Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data with Microsoft Excel CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Excel course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Microsoft Excel. It is also great for professionals who are already working in Microsoft Excel and want to get promoted at work. Requirements To enrol in this Microsoft Excel Specialist - Advanced Excel Formulas and Functions course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Excel Specialist - Advanced Excel Formulas and Functions course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Excel Specialist - Advanced Excel Formulas and Functions. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

All in One Bundle Special Discount Offer Are you looking to enhance your Quickbooks and Accountancy skills? If yes, then you have come to the right place. Our comprehensive courses on Quickbooks and Accountancy will assist you in producing the best possible outcome by learning the Quickbooks and Accountancy skills. Main Course: Quickbooks Bonus Courses: Course 01: Introduction to Accounting Course 02: Tax Accounting The Quickbooks and Accountancy bundle is for those who want to be successful. In the Quickbooks and Accountancy bundle, you will learn the essential knowledge needed to become well versed in Quickbooks and Accountancy . Our Quickbooks and Accountancy bundle starts with the basics of Quickbooks and Accountancy and gradually progresses towards advanced topics. Therefore, each lesson of this Quickbooks and Accountancy is intuitive and easy to understand. Why would you choose the Quickbooks and Accountancy course from Compliance Central: Lifetime access to Quickbooks and Accountancy courses materials Full tutor support is available from Monday to Friday with the Quickbooks and Accountancy course Learn Quickbooks and Accountancy skills at your own pace from the comfort of your home Gain a complete understanding of Quickbooks and Accountancy course Accessible, informative Quickbooks and Accountancy learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Quickbooks and Accountancy bundle Study Quickbooks and Accountancy in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Quickbooks and Accountancy Course Improve your chance of gaining in demand skills and better earning potential by completing the Quickbooks and Accountancy Curriculum Breakdown for Quickbooks Course: Course 01: Getting prepared - access the software and course materials Course 02: Getting started Course 03: Setting up the system Course 04: Nominal ledger Course 05: Customers Course 06: Suppliers Course 07: Sales ledger Course 08: Purchases ledger Course 09: Sundry payments Course 10: Sundry receipts Course 11: Petty cash Course 12: VAT - Value Added Tax Course 13: Bank reconciliation Course 14: Payroll / Wages CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Quickbooks and Accountancy bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Quickbooks and Accountancy. It is also great for professionals who are already working in Quickbooks and Accountancy and want to get promoted at work. Requirements To enrol in this Quickbooks and Accountancy course, all you need is a basic understanding of the English Language and an internet connection. Career path The Quickbooks and Accountancy bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Quickbooks and Accountancy . Certificates Certificate of completion Digital certificate - Included Get CPD accredited PDF certificates for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Forex course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Microsoft Excel - Beginner, Intermediate & Advanced Course Enrolling in a Microsoft Excel - Beginner, Intermediate & Advanced CPD Professional Course is pivotal in today's modern world. Microsoft Excel proficiency is indispensable across industries for data analysis, reporting, and decision-making. In the UK, Microsoft Excel skills are highly sought after, with job opportunities spanning various sectors, including finance, healthcare, and technology. Entry-level positions often require basic Microsoft Excel knowledge, while intermediate and advanced proficiency can unlock higher-paying roles with salaries ranging from £25,000 for beginners to over £40,000 for experienced professionals annually. The demand for Microsoft Excel expertise is increasing, with businesses relying on data-driven insights for strategic planning and operational efficiency. Whether for financial modeling, project management, or statistical analysis, Microsoft Excel proficiency enhances employability and career advancement prospects. As industries continue to evolve digitally, mastering Microsoft Excel is not just advantageous but essential for professionals aiming to thrive in the ever-competitive job market. Key Features This Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course Includes: This Microsoft Excel Course is CPD Certified Free Certificate from Reed CIQ Approved Microsoft Excel Course Developed by Specialist Lifetime Access Course Curriculum Microsoft Excel Course: Module 01: Microsoft Excel 2019 Enhanced Features Module 02: Introduction to Microsoft Excel Module 03: Performing Mathematical Operations Module 04: Adjusting a Worksheet Module 05: Formatting Data in a Worksheet Module 06: Printing in Microsoft Excel Module 07: Workbook Management Techniques Module 08: Utilizing Functions Module 09: Data Management Techniques Module 10: Data Analysis Methods Module 11: Visual Representation with Charts Module 12: Mastering PivotTables and PivotCharts Module 13: Managing Multiple Sheets and Workbooks Module 14: Utilizing Lookup Functions and Formula Auditing Module 15: Sharing and Securing Workbooks Module 16: Automation in Microsoft Excel Module 17: Creating Sparklines and Geographic Data Visualization Learning Outcomes Microsoft Excel Course: Identify and utilize new features in Microsoft Excel 2019 effectively. Perform complex calculations and manipulate data efficiently in Microsoft Excel. Apply formatting techniques and create professional-looking spreadsheets. Analyze and interpret data using advanced functions and tools in Microsoft Excel. Construct dynamic charts, pivot tables, and visual representations of data. Automate tasks and enhance productivity through Microsoft Excel's advanced functionalities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Excel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Microsoft Excel. Moreover, this course is ideal for: Beginners seeking comprehensive Microsoft Excel skills Intermediate users aiming to enhance proficiency Advanced users desiring mastery of Microsoft Excel functionalities Professionals in various fields requiring data management expertise using Microsoft Excel. Individuals pursuing career advancement opportunities using Microsoft Excel Students preparing for roles involving data analysis and reporting in Microsoft Excel. Requirements There are no requirements needed to enrol into this Microsoft Excel course. We welcome individuals from all backgrounds and levels of experience to enrol into this Microsoft Excel course. Career path After finishing this Microsoft Excel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Microsoft Excel are: Data Analyst - £30K to 50K/year. Financial Analyst - £35K to 60K/year. Business Intelligence Analyst - £40K to 70K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Easily learn the skills and knowledge you desire in tax management with our Diploma in Advanced Tax Accounting at QLS Level 5 Course, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price. What makes us the go to choice for people who want to learn about tax management is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the Diploma in Advanced Tax Accounting at QLS Level 5, no matter where you are in the world you will be able to access your Diploma in Advanced Tax Accounting at QLS Level 5 any time you want. Should you have any questions while studying this Diploma in Advanced Tax Accounting at QLS Level 5, our experienced tutors and mentors will answer them via email and live chat. With the original certificate you get after completing your Diploma in Advanced Tax Accounting at QLS Level 5 you will gain the CPD qualifications that will help you succeed out in the world and in your career. With our Student ID card you will get discounts on things like music, food, travel and clothes etc. Enrol in our Diploma in Advanced Tax Accounting at QLS Level 5 today and start learning. Why choose this Diploma in Advanced Tax Accounting at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma in Advanced Tax Accounting at QLS Level 5 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Advanced Tax Accounting at QLS Level 5 course for? Aspiring tax accountants aiming to solidify their foundation in UK taxation. Finance students seeking in-depth knowledge on taxation and related accountancy principles. Small business owners needing to comprehend the tax implications for their ventures. Professionals in the financial sector intending to broaden their understanding of tax systems. Individuals aiming to handle their personal tax affairs with increased confidence. Career path Aspiring tax accountants aiming to solidify their foundation in UK taxation. Finance students seeking in-depth knowledge on taxation and related accountancy principles. Small business owners needing to comprehend the tax implications for their ventures. Professionals in the financial sector intending to broaden their understanding of tax systems. Individuals aiming to handle their personal tax affairs with increased confidence. Prerequisites This Diploma in Advanced Tax Accounting at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Advanced Tax Accounting at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Advanced Tax Accounting Module 01: Tax System and Administration in the UK 00:25:00 Module 02: Tax on Individuals 00:23:00 Module 03: National Insurance 00:13:00 Module 04: How to Submit a Self-Assessment Tax Return 00:12:00 Module 05: Fundamental of Income Tax 00:22:00 Module 06: Advanced Income Tax 00:39:00 Module 07: Payee, Payroll and Wages 00:18:00 Module 08: Value Added Tax 00:24:00 Module 09: Corporation Tax 00:17:00 Module 10: Capital Gain Tax 00:24:00 Module 11: Inheritance Tax 00:29:00 Module 12: Import and Export 00:20:00 Module 13: Double Entry Accounting 00:11:00 Module 14: Management Accounting and Financial Analysis 00:14:00 Module 15: Career as a Tax Accountant in the UK 00:16:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Forex Trading and AML course might help you get there! Expand your expertise with high-quality training - study the Forex Trading and AML course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Forex Trading and AML online training course. The Forex Trading and AML course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Forex Trading and AML course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Forex Trading and AML training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Forex Trading and AML course: Course 01: AML (Anti Money Laundering) Module 01: Introduction to Money Laundering What Is Money Laundering? Turning 'Bad' Money into 'Legitimate' Money How Is Money Laundered? Why Are AML Efforts Important? The Three Stages of Money Laundering Module 02: Proceeds of Crime Act 2002 Introduction The Principal Offences Contained in Part 7 of POCA 2002 The Notion of Criminal Property Elements of Criminal Property The Concept of Knowledge The Notion of Suspicion Module 03: Development of Anti-Money Laundering Regulation Introduction The First Money Laundering Directive Terrorism legislation The Proceeds of Crime Act 2002 and Serious Organised Crime and money laundering offences under the Police Act 2005 The Second Money Laundering Directive The Third Money Laundering Directive The Fourth Money Laundering Directive The Fifth Money Laundering Directive Module 04: Responsibility of the Money Laundering Reporting Officer What Is a Money Laundering Reporting Officer? Who Can be Appointed as an MLRO? The Role of The Money Laundering Reporting Officer Module 05: Risk-based Approach Introduction What Is a Risk-Based Approach (RBA)? A Risk-Based Approach to Customer Due Diligence (CDD) How to Assess the Risk Profile of The Entity How to Assess Client Risk Conducting the Client Risk Assessment Module 06: Customer Due Diligence What is Customer Due Diligence? Main Elements of a Customer Due Diligence Program Enhanced Due Diligence Enhanced Due Diligence for Higher-Risk Customers Account Opening, Customer Identification and Verification Consolidated Customer Due Diligence Module 07: Record Keeping The Purpose of Record-Keeping What Records Have to be Kept? Customer Identification In What Form Should Records be Kept? Failure to Keep Records Module 08: Suspicious Conduct and Transactions What Is Suspicious Activity? What Is a Suspicious Transaction? Avoiding a National Reporting or Record-Keeping Requirement Wire or Fund Transfers Insufficient or Suspicious Information by a Customer Other Suspicious Customer Activity The Identification of Unusual Transactions The Types of Events That Might Cause Suspicion Module 09: Awareness and Training The Importance of Staff Awareness and Training The Core Obligations of Training Legal and Regulatory Obligations Staff Responsibilities Internal Training Procedures Course 02: Forex Trading Diploma Introduction Major Currencies and Market Structure87 Kinds of Foreign Exchange Market Trading Psychology Money Management Fundamental Analysis Pitfalls and Risks Managing Risk Trading Psychology Assessment Process Once you have completed all the modules in the Forex Trading and AML course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Forex Trading and AML course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Forex Trading and AML course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

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Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.