Assuring Quality Through Acceptance Testing: Virtual In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?
Overview Every piece of furniture, colour, and wall within a space has a story to tell. Learn how to tell your story through a comforting and beautiful space with our Interior Design Course. Whether you are a newbie or a seasoned professional, our course is the perfect place to work on your skills. In this course, you will get a clear understanding of the principles and elements of interior design. The course will help you explore the colour theory and show you how to use it. You will learn the basics of lighting, furniture and materials. Furthermore, you will develop the ability to design both residential and commercial spaces. Along with designing skills, the course will teach you the techniques for professional development. Enrol now and take your career to the next level! Course Preview Learning Outcomes Understand the principles and elements of interior design Learn the process of planning the space and layout Familiarise yourself with the basic rule of colour theory Enhance your understanding of lighting design, furniture and materials Develop the skills required for commercial and residential design Get introduced to digital tools and software used in interior design Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Interior Design Residential Design Commercial Design Business Networking Who Should Take This Interior Design Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Interior Design Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Interior Design Course will equip you with effective skills and abilities and help you explore career paths such as Interior Designer Interior Design Consultant Module 01: Introduction to Interior Design Introduction to Interior Design 00:23:00 Module 02: Space Planning and Layout Space Planning and Layout 00:21:00 Module 03: Colour Theory and Application Colour Theory and Application 00:22:00 Module 04: Materials and Finishes Materials and Finishes 00:21:00 Module 05: Lighting Design Lighting Design 00:19:00 Module 06: Furniture and Furnishings Furniture and Furnishings 00:20:00 Module 07: Sustainable Design Sustainable Design 00:23:00 Module 08: Interior Design for Residential Spaces Interior Design for Residential Spaces 00:20:00 Module 09: Interior Design for Commercial Spaces Interior Design for Commercial Spaces 00:21:00 Module 10: Professional Practice and Business Skills Professional Practice and Business Skills 00:21:00 Module 11: Digital Tools and Software for Interior Design Digital Tools and Software for Interior Design 00:21:00 Module 12: Professional Networking and Industry Engagement Professional Networking and Industry Engagement 00:23:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***24 Hour Limited Time Flash Sale*** Law 3 QLS Bundle (Business Law, International Law & Cyber Security) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Take the leap and invest in your professional growth with the Law 3 QLS Bundle, offering an in-depth exploration of Business Law, International Law and Cyber Security. This comprehensive package boasts three QLS-endorsed courses, certifying your theoretical mastery in these key areas. But the learning doesn't stop there! You'll also receive five CPD QS accredited courses, enhancing your knowledge with relevant international business principles, case studies, development studies, relations and advanced Cyber Security training. These courses are crafted for discerning learners, creating a world of opportunities for you to understand complex legalities, global affairs, and security challenges. Witness a transformation in your problem-solving and decision-making skills, as you explore these eight immersive courses. Best of all, hardcopy certificates are included with the QLS-endorsed courses, providing tangible evidence of your professional development. In a rapidly globalising world, command over Business Law, International Law and Cyber Security could set you apart from your peers. Equip yourself with the knowledge you need to navigate the intricate legal landscape and safeguard vital information in the digital age. Remember, knowledge is power. And the Law 3 QLS Bundle is your key to unlocking that power. Key Features of the Law 3 QLS Bundle (Business Law, International Law & Cyber Security) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Law 3 QLS Bundle (Business Law, International Law & Cyber Security) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Law QLS Course 02: International Law (Criminal Law, Commercial Law, Environmental Law & More!) QLS Course 03: CyberSecurity Law Online Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: International Business Principles Course 02: Business Case Course 03: International Development Studies Course 04: International Relations Course 05: Cyber Security Advanced Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Law 3 QLS Bundle (Business Law, International Law & Cyber Security) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Comprehend the intricacies of Business Law and its application in real-world situations. Gain a robust understanding of International Law, including Criminal Law, Commercial Law, and Environmental Law. Develop a strong theoretical knowledge base in Cyber Security Law. Understand the principles of International Business, along with case studies and development studies. Learn about International Relations and how it impacts global affairs. Master advanced concepts in Cyber Security, fortifying your knowledge of digital protection. Earn three QLS-endorsed certificates and five CPD QS accredited certificates upon completion. The Law 3 QLS Bundle is an all-encompassing educational package focused on Business Law, International Law, and Cyber Security. It delves deep into these topics, offering learners a complete theoretical understanding of each. In addition, the bundle features five complementary courses that broaden your knowledge in International Business Principles, Business Case Studies, International Development Studies, International Relations, and Advanced Cyber Security Training. This mix of courses ensures that you are well-rounded in your understanding, and that you are equipped with valuable insights in these crucial fields. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to enhance their skills in global business principles and international relations. Aspiring legal and cyber security professionals seeking a theoretical base. Anyone interested in a comprehensive understanding of these complex and important areas. Career path Legal Consultant: Average Salary £45,000 - £80,000 Cyber Security Analyst: Average Salary £30,000 - £55,000 Compliance Officer: Average Salary £35,000 - £60,000 International Development Consultant: Average Salary £40,000 - £75,000 Business Analyst: Average Salary £40,000 - £70,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Course Overview: The field of cleaning services in the UK has undergone significant expansion and transformation. To appreciate the depth and magnitude of this sector, consider this: As of 2022, the British cleaning market was valued at £24 billion. This figure underlines the industry's significance and showcases the vast opportunities. The British Cleaning Level 5 Certificate course offers learners a comprehensive dive into the myriad facets of this burgeoning industry. It systematically navigates through the vast spectrum of cleaning tasks, from the intimacy of house cleaning to the complexities of commercial kitchens. Moreover, learners are empowered with management and entrepreneurial tools, ensuring their success in salaried roles and business ventures. Key Features of the Course: This British Cleaning Level 5 Certificate course includes: CPD certified course 24/7 Learning Assistance available Engaging and up-to-date learning materials Designed by industry professionals Who is This Course For? This British Cleaning Level 5 Certificate course is Ideal for individuals looking to delve deeper into the science of cleanliness, those keen to advance in their current cleaning roles, or entrepreneurs looking to establish their own cleaning business. Learning Outcome Completing our British Cleaning Level 5 Certificate course offers you to learn: The foundational aspects of the cleaning job Understanding the broad spectrum of cleaning roles Mastery of various cleaning equipment, products, and clothing Techniques for impeccable house cleaning Procedures for food kitchen and commercial kitchen cleaning Approaches to maintain spotless bathrooms and toilets Expertise in cleaning offices efficiently Methods for cleaning external surfaces and handling non-routine waste Safe usage of chemicals and responsibilities of keyholding Entrepreneurial skills to start and manage a successful cleaning business Why Enrol in This Course: Stay at the cutting edge of the cleaning industry with this top-reviewed, recently updated course. As cleanliness norms evolve, ensure you have the latest skills and knowledge to excel. Requirements: Basic understanding of English and a keen interest in advancing one's cleaning expertise. Career Path: Cleaning Business Owner (£30,000 - £50,000) Residential Cleaning Specialist (£20,000 - £30,000) Commercial Kitchen Sanitation Expert (£22,000 - £35,000) Office Cleaning Manager (£25,000 - £38,000) External Surface Cleaning Specialist (£21,000 - £33,000) Waste Management Specialist (£24,000 - £37,000) Chemical Safety Officer (£28,000 - £42,000) Certification: Upon completing the Completing our British Cleaning Level 5 Certificate course, learners will receive a CPD certificate. Course Curriculum 17 sections • 17 lectures • 06:01:00 total length •An Introduction to the Cleaning Job: 00:19:00 •The Diversity of Cleaning Jobs: 00:26:00 •Cleaning Equipment, Products and Clothing: 00:24:00 •House Cleaning: 00:22:00 •Food Kitchen and Commercial Kitchen Cleaning: 00:23:00 •Bathrooms and Toilets: 00:22:00 •Office Cleaning: 00:19:00 •Cleaning External Surfaces and Areas: 00:18:00 •Dealing with Non-Routine Waste: 00:21:00 •Chemical Safety, Keyholding and Alarm Codes for Cleaners: 00:21:00 •Starting a Cleaning Business and Planning for it: 00:14:00 •Running the Business with Quality Service: 00:22:00 •Customer Satisfaction: 00:23:00 •Management of Staff: 00:22:00 •Marketing, Advertising and Sales: 00:24:00 •Expansion Management: 00:17:00 •Business Insurance, Tax and Additional Equipment: 00:24:00
Who is this Level 3 NVQ aimed at? The electrical NVQ is designed for those with five or fewer years of experience in the electrical industry, and who have completed their City & Guilds 2365 Level two and three diplomas. Prior to joining, candidates will be assessed on their readiness for the Level 3 NVQ. What does this Electrical NVQ cover? This Level 3 Diploma covers Domestic, Commercial, and Industrial sectors – it will include a range of units of New Installations such as: Health and Safety Overseeing and organising work environment Applying environmental legislation Inspection and Testing Fault finding Professional discussions with assessors AM2 (this is a separate course and has an additional cost.) This is not a training course; it is an assessment of competence. Unlike other courses, this will not be based in a classroom or workshop – instead, candidates will complete this qualification on work placement. Candidates will complete electrical installations on-site, and they will then be assessed by a qualified assessor, building their portfolio. Only a small amount of this will involve going to a training centre. Before entering a workplace, your assessor will go over and help you understand: How to build a portfolio What range of evidence is required to meet the qualification criteria What assessors are looking for in order for candidates to demonstrate full professional competence Assessors will use a range of methods to evaluate candidate’s electrical installations such as; witness testimony, photographic evidence, direct observation, and reflective accounts. How long does the NVQ take to complete? The length differs for each candidate as it depends on how quickly they take to cover the types of work required to complete all units. If you have been working in the industry, previous jobs can be used as evidence to hurry the process up. What qualifications will I gain? Once candidates have completed their portfolio and other assessments, they will gain a formal City & Guilds Level 3 NVQ certificate. When candidates have completed their NVQ, they must move on to the AM2 end point assessment, which must be completed at an AM2 approved centre, such as our Sheffield centre.
Elevate your expertise in clean hydrogen derivatives - ammonia, methanol, and synthetic hydrocarbon with EnergyEdge's course. Enroll now for virtual instructor-led training!
About This VILT This 3 half-day course is designed to give a clear businessperson’s summary of the technological, market and economic/competitive issues around the key commodities which can be decarbonised through the use of clean hydrogen in their production. It will examine direct derivatives such as ammonia, methanol and synfuels, along with the impact clean hydrogen may have on the production and trading of other products such as green steel. Clear explanations will be given on technological pathways and key terminologies, in language accessible to non-engineers and commercial businesspeople. The positioning of these hydrogen derivatives in both current and potential future markets will be presented, framed with discussion around the economic and competitive factors which will determine market growth As well as explaining key concepts, the presented content will draw on current market examples, published models, scenarios and forecasts, and on fundamental physical and chemical constraints (for example illustrated by utilising simple calculations and quantifications). Download your brochure Email me the brochure TRAINING OBJECTIVES Upon completion of this VILT course, the participants will be able to: Review the key derivatives of hydrogen, with their market drivers Understand common terminology and technologies within the sector Quantify essential metrics and constraints to the production and trade of hydrogen derivatives Assess the role of clean ammonia in the future hydrogen supply chain Analyse the pathways to combine clean hydrogen with captured CO2 Understand how different policy mechanisms and end-use drivers will influence the growth and competition between different hydrogen derivatives Examine market and project examples, both current and planned Assess the impact of decarbonisation in key sectors such as shipping, aviation and power TARGET AUDIENCE This VILT course has been specifically designed for: Business developers Company strategy developers Investors Product and project management executives Policymakers and regulators Other commercial roles (e.g. marketing, regulatory etc.) Engineers or technical people entering new roles / new to the subject COURSE LEVEL Intermediate TRAINING METHODS The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. TRAINER Your Expert Course Instructor is an internationally renowned energy communicator and business educator, focused on the interconnected clean energy transition topics of renewable power, energy storage, energy system electrification and hydrogen. His own independent technology tracking, market assessment and opportunity/risk analysis is delivered to clients through a mix of business advisory work, commissioned content, small-group training (online & in-person), and one-to-one executive coaching (online). In the hydrogen sector, he is currently lead consultant and trainer to the World Hydrogen Leaders network, and writer of their ‘This Week in Hydrogen’ news column. He is also co-presenter of the ‘New Energy Chinwag’ podcast, which regularly covers hydrogen-related issues. During more than 15 years as an independent energy expert, he has helped companies from large multinationals to innovative start-ups – totalling assignments in over 30 countries across 5 continents. Most recently, he has presented clean energy training in locations as diverse as Singapore, the UK, South Africa, The Philippines, the USA, Mexico, Spain and Dubai – and, in recent times of course, online to international audiences from across the world. Prior to this, he was Research Director for over 10 years at Informa, a $9 billion business intelligence provider; where he drove new market identification, analysis and project deployment work, and managed teams in the UK and US. He has a strong science background, holding a 1st Class Honours degree in Natural Sciences from the University of Cambridge, a PhD in Earth Sciences and a further Diploma in Economics & Sustainability from the UK’s Open University. Download your brochure Email me the brochure POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized “One to One” coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Boost Your Career By Enrolling In This International Law Bundle To Overcome Your Challenges! Receive 10 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of International Law and boost your career, then take a step in the right direction with this industry-standard, comprehensive International Law bundle of courses, which are well organised. This International Law package includes 1 Premium The Quality Licence Scheme-endorsed course with 10 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this International Law bundle. This International Law Bundle Package includes: Course 01: Diploma in International Law at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: International Relations Course 02: International Development Studies Course 03: Human Rights Course 04: English Law Course Course 05: Contracts Law for the UK Course 06: Commercial Law Course 07: Understanding Wills and Probate Laws Course 08: Business Law Course 09: Environmental Law Course 10: Property Law The course materials for International Law are designed by experts. With this International Law bundle package, which enables you to monetise your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in relevant industries. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Take a step toward a brighter future! Here is the curriculum breakdown of this bundle: Diploma in International Law at QLS Level 5 Basics of International Law Sources of International Law International Law and Municipal Law International Organisations International Law of Human Rights Private International Law International Criminal Law Law of Treaties Territory and Jurisdiction Law of the Sea International Commercial Law International Environmental Law Assessment Process? After completing an online module from International Law bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates CPDQS Accredited Certificate Digital certificate - Included Upon passing the Dog Grooming Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQ. Diploma in International Law at QLS Level 5 Hard copy certificate - Included
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you aware that supply chain disruptions impacted over 60% of UK businesses last year? In the fast-paced world of commerce, effective Supply Chain Management is the linchpin of successful businesses, optimising everything from production to delivery to satisfy modern-day consumer demands. In the UK, a reported increase in online shopping by 46% has highlighted the ever-growing need for robust Supply Chain Management systems, making these skills more relevant than ever. This comprehensive training bundle provides a well-rounded education in supply chain management and quality assurance. You'll gain a thorough understanding of logistics principles, procurement strategies, and quality control measures. You will gain a comprehensive understanding of the supply chain by exploring important topics such as product management, retail operations, and financial analysis throughout the programme. You'll also improve decision-making abilities under duress and increase productivity at work. This Supply Chain Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Supply Chain Management & Quality Assurance (QA) bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for absolutely free. This Supply Chain Management & Quality Assurance (QA) Bundle Package includes: Main Course: Diploma in Supply Chain Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Quality Assurance (QA) Manager Course 02: Commercial Law Course 03: Procurement and Supply Operations Course 04: Retail Management Skills Course 05: Product Management Course 06: Workplace Productivity Course Course 07: Financial Analysis Course Course 08: Material Management Course 09: Business Analyst: Project Management Techniques Course 10: Decision-Making in High-Stress Situations So enrol now in this Supply Chain Management & Quality Assurance (QA) Today to advance your career! Learning Outcomes of Supply Chain Management & Quality Assurance (QA) Bundle: Gain a comprehensive understanding of supply chain management principles and quality assurance practices. Develop project management skills tailored for supply chain and quality assurance projects. Enhance decision-making abilities in high-stress situations within the supply chain and quality assurance contexts. Acquire knowledge of legal aspects relevant to supply chain management and quality assurance. Improve skills in logistics, procurement, inventory management, and quality control. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Supply Chain Management Get a free student ID card with Supply Chain Management Training program (£10 postal charge will be applicable for international delivery) The Supply Chain Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Supply Chain Management course materials The Supply Chain Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Supply Chain Management at QLS Level 5 An Overview Role of Logistics Customer Response Principles & Systems Supply Chain System & Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management & Operations Supply Chain Design & Monitoring Supply Chain Network & Evaluating Supply Chain Planning & New Business Concepts Aligning your Supply Chain Process with Your Business Course 01: Quality Assurance (QA) Manager Concept Of Quality Customer Input To Quality Plan Quality Quality Control Six Sigma Course 02: Commercial Law Module 1: Introduction Of Commercial Law Module 2: Business Organisations Module 3: International Trade: The Theory, The Institutions, And The Law Module 4: Sales Of Goods Law Module 5: Consumer Law And Protection Module 6: E-Commerce Law Module 7: Competition Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Supply Chain professionals Business strategy consultants Operations management staff Quality Assurance personnel Logistics coordinators Entrepreneurs and business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Supply Chain Management & Quality Assurance (QA) bundle course aims to help you get the job or even the long-awaited promotion of your dreams such as: Supply Chain Manager Quality Assurance Manager Procurement Specialist Project Manager Compliance Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Supply Chain Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
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