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Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family. Overview After completing this course, students will be able to: Configure Dynamics 365 Commerce Headquarters Configure products, prices, discounts, loyalty, and affiliations Manage Point of Sale (POS) in Dynamics 365 Commerce Configure and Manage Dynamics 365 Commerce call centers Manage e-commerce Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role Module 1: Get started with Dynamics 365 Commerce Introduction to Unified Commerce platform Dynamics 365 Commerce architecture Deployment of Dynamics 365 Commerce Hardware and peripherals Module 2: Configure Commerce Headquarters Configure prerequisites and Commerce parameters Configure and maintain payment processing Configure Commerce Data Exchange (CDX) Configure delivery modes and charges Configure and work with statements Module 3: Products and Merchandising Product information management Merchandising in Dynamics 365 Commerce Product recommendations and product discovery Module 4: Retail Pricing Manage Pricing Manage discounts and promotions Module 5: Loyalty and customer experience Customer Management Loyalty and affiliations Module 6: Point of sale Introduction to POS Channel Setup Configure Cash and Shift management Worker Setup Point of Sale Setup Customer management at POS Transaction processing Inventory processing End of day processing Reporting Configure and work with Task management Test POS Maintain registers and devices Localization Module 7: Configure and work with call centers in Dynamics 365 Commerce Configure channel Configure Product Catalogs Configure Order Holds Create call center orders Configure call center directed selling Configure Returns and Refunds Configure continuity orders and installment billing Module 8: Work with E-Commerce in Dynamics 365 Commerce Describe e-commerce core capabilities Configure an E-Commerce Channel in Dynamics 365 HQ Configure an E-Commerce site Configure and manage E-Commerce site content Describe & Demonstrate digital asset management Configure business-to-business (B2B) site Configure Ratings and reviews functionality Demonstrate E-Commerce Order Processing Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce Configure and work with Stock replenishment Configure and work with Order fulfillment Module 10: Work with Dynamics 365 Fraud Protection Overview of Dynamics Fraud Protection Describe Dynamics Fraud Protection Services Configure and work with Dynamics Fraud Protection with Dynamics 365 Commerce Additional course details: Nexus Humans MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Flash Sale On | | 11-in-1 Exclusive Bundle | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | CPD QS Certified | 115 CPD Points | Lifetime Access

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Has a window display ever attracted your notice while you were walking by a store? Has a smell, lights or sound in a store ever triggered your emotion? If you have ever faced any of these, you know what's behind all this magic, a Visual merchandising is the key point to any successful business, and hence one must have these skill-sets to survive in the competitive market. So enrol in this course today to develop knowledge and skills that will drive your career forward while learning the technique to maximise customer engagement. This Diploma course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Merchandising substantial and easier than ever! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates the fundamentals of merchandising, the types, theories and career aspects of a merchandiser. Our course is designed in a way that will enhance your knowledge in areas such as product, inventory, supply chain, and price management. Moreover, the course enables you to plan and execute various strategies to increase customer interactions. Similarly, throughout this course, you will demonstrate an understanding of the essential characteristics, which includes consumer behaviour pattern, the consumer rights act, and the importance of communicating with customers using various actions. Overall, this course has been explicitly outlined to provide you with the comprehension that will help master visual merchandising. What will I learn from this course? An overview of theory Methodologies of product management Principles of merchandise management How to analyse and manage inventories Planning and executing strategies The foundation Decision-making ability in pricing Significance of consumer behaviour The importance of communicating with customers On top of everything, you will get a certificate that includes 150 CPD points which will help make a mark for yourself in the competitive job market. This course certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in this course today and open doors to enchanting career opportunities ahead. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned course lesson planning Innovative and engaging content and activities Course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Merchandising Theory What is Merchandising? Types of Merchandising Career as a Merchandiser Summary Module 02: Product Management Product Management Brand Management in Retailing Summary Module 03: Merchandise Management Merchandise Management Logistics Summary Module 04: Inventory Management and Analysis Inventory Management Concept Using Inventory Analysis to Improve Business Operations How Do You Analyse Inventory? Key Metrics to Measure Inventory Efficiency Summary Module 05: Merchandising Strategy Elements of Merchandising Takeaways Summary Module 06: Visual Merchandising What is Visual Merchandising? Creating Effective Displays Maintenance Summary Module 07: Merchandise Pricing Interactive Pricing Decisions Pricing Objectives Pricing Policies Specific Pricing Strategies Summary Module 08: Importance of Consumer Behaviour What We Mean by Consumer Behaviour How to Interpret Consumer Behaviour for Your Advantage How to Deal With Issues Related to Behaviour The Difference That Understanding Consumer Behaviour Makes to Your Store Summary Module 09: Consumer Rights Act The Key Rights Held by the Customer What You Are Allowed to Do as a Trader How to Handle Issues with Customers The Legal Side and Getting Help Summary Module 10: The Importance of Communicating with Customers What We Mean by Communication How to Deal With Unhappy Customers How to Talk to Customers The Key Information to Provide your Customers Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This course is preferable to independent and larger retailers who want to up-skill their teams to become experts. Besides, recent graduates or undergraduates who wish to learn a new skill or are looking to get into the industry are also encouraged to apply. Anyone of any academic background can enrol on this course. Requirements The course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this course can lead you to the following career paths: Store Manager Fashion Merchandiser Retail Buyer Retail Store Manager Retail Merchandiser Marketing Executive Campaign Manager Promotional Officer And many more! Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Merchandising at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Merchandising at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Business Development24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know 87% of UK businesses fail within their first 5 years? The key to success lies in strategic business development, insightful analysis, and informed investment. The UK business development industry is predicted to provide more than 800,000 employees by 2025. Are you equipped to lead teams, analyse markets, and secure investments as a part of the Business Development team? You will begin this course with an Advanced Diploma in Business Development, learning to drive business growth and increase market reach. Strategic Business Management will teach you to craft, implement, and oversee strategies that outperform competition. Business Analysis covers the techniques for market analysis and business process improvement, while Investment introduces you to the fundamentals of financial portfolios and markets. Finally, Commercial Law provides the legal framework essential for navigating business challenges successfully. The Advanced Diploma in Business Development at QLS Level 7 now comes to you, accompanied by the 5 Premium Courses Bundle. Enrol the Business Development course now & get access to the following additional courses: Free Course 01: Strategic Business Management Free Course 02: Business Analysis Free Course 03: Investment Free Course 04: Commercial Law This comprehensive Business Development course covers the essential aspects of business development, from succession planning and process management to strategic analysis and product scoping. Invest in your future and unlock the full potential of your business with this career-defining Business Development course. Enrol today in Business Development with Business Analysis & Investment Training and take your career to the next level! Learning Outcomes of this Business Development Course: Develop advanced business development strategies to drive growth. Implement strategic management techniques to outperform competitors. Analyse and improve business processes through effective business analysis. Understand investment principles to manage financial portfolios wisely. Navigate the complexities of commercial law in business operations. Enhance your leadership and operational decision-making skills. This Business Development course is endorsed by The Quality License Scheme and accredited by CPD QS (with 180 CPD points) Why Prefer this Business Development Course? Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Start your learning journey straight away with this Business Development course! Course Curriculum Course 01: Advanced Diploma in Business Development at QLS Level 7 Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions Module 16: Analyzing Solutions Module 17: Selecting a Solution Module 18: Negotiation Techniques Module 19: Communication Skills Module 20: Skills of an Effective Administrator Module 21: What is Marketing? Module 22: Common Marketing Types Module 23: Conflict Management Module 24: Talent Management Module 25: Managing Risk and Recovery Module 26: Time Management Module 27: Business Etiquette Course 02: Strategic Business Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course 03: Business Analysis Module 01: Introduction to Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning and Monitoring Module 05: Strategic Analysis and Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis and Management Module 10: Process Improvement with Gap Analysis Module 11: Documenting and Managing Requirements Module 12: Business Development and Succession Planning Module 13: Planning & Forecasting Operations Module 14: Business Writing Skills =========>>>>> And 2 More Courses <<<<<========= Assessment Process Once you have completed all the modules on the Business Development course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Business Development bundle is ideal for: Aspiring business leaders Strategic managers Business analysts Investment advisors Legal consultants Entrepreneurial individuals Requirements You will not need any prior background or expertise to enrol in this Business Development course. Career path After completing this Business Development bundle, you are to start your career or begin the next phase of your career. Business Development Manager: £30,000 - £70,000 Strategic Business Manager: £35,000 - £78,000 Business Analyst: £30,000 - £60,000 Investment Advisor: £28,000 - £65,000 Commercial Lawyer: £50,000 - £100,000 Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPD QS Digital certificate - £12.99 Upon passing the Business Development course, you need to order to receive a Digital Certificate for each of the courses inside this package as proof of your new skills that are accredited by CPD QS. Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery Certificate Accredited by CPD QS Upon finishing the Business Development course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Event Planning course will teach you how to plan and manage beautiful events for delighted clients. Social gatherings, parties, celebrations, and business lunches will reclaim their former prominence and popularity in the coming years. Mastering the diverse talents that will be in demand at this time will allow you to be at the forefront of this possible rush of opportunity. You will be able to work directly with clients and co-workers after finishing this training, allowing groups of people to socialise again. You'll gain the confidence and expertise to bring everything together to make it a memorable event, from weddings and birthday parties to concerts and trade exhibits. Take advantage of this opportunity to embrace a more social future while launching a prosperous career path. Learning Outcomes: Understand how to manage problems during event planning Demonstrate awareness of social media usage during event planning Learn how to create themes and promotions for an event Discover how to provide exceptional catering for lunch or celebration Know how to ensure responsible waste management when an event ends Display the ability to start an event planning business from scratch The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Event Planning course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Event Planning course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Event Planning training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Team management Customer service Organisational planning Catering management Security management Experts created the Event Planning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Event Planning course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Event Management Introduction Definition of Event Management Reasons Behind Staging an Event The 5 C's of Event Management Benefits of a Successful and Safe Event Module 2: Role of an Event Planner What is an Event Planner? Job Description Required Skills for an Event Planner Roles and Responsibilities of an Event Planner Crisis Management Planning Career as an Event Planner Module 3: Event Classification Social Event Family Events Business Events VIP Events Educational Events Social Media Events Module 4: Events and Clients Introduction Before the Meeting During the Meeting After the Meeting Incorporate Volunteers Planning Effective Business Meeting Controlling Costs Finding Good Speaker Negotiation Module 5: Steps to Plan an Event Event Goals and Objectives Organising a Team Planning Budget Setting a Date Creating an Event Master Plan Booking a Venue Branding Your Event Identifying and Establishing Partnerships and Sponsors Creating a Publicity Plan Determining Day-Of Processes Getting a Review Module 6: Invitation to the Event Invitation Basics VIP Invites Themes and Dress Codes RSVP Website for your Event Promoting your Event Nametags Module 7: Event Marketing Definition of Event Marketing Importance of Event Marketing Partnership Event Marketing Account-Based Event Marketing How to Win at Event Marketing Marketing Communication Image and Branding Personal Selling Sales Promoting Module 8: Catering at Events Determining Food and Beverage Needs Choosing a Cater Techniques for a Successful Catering Catering for Corporate Events Module 9: Event Decorations What is Event Decor? Importance of Events Which Types of Events Need Decor? Indoor Event Decoration Ideas Outdoor Event Decoration Ideas Module 10: Cleaning and Waste Disposal What is Waste Management? Types of Waste Importance of Waste Management Tips for Reducing Waste at Events Avoiding Waste at Events Roles and Responsibilities Module 11: Event Security What is Event Security? Importance of Event Security Planning Security Strategy Emergency Plan for Inconvenience Appointing a Security Team Relevant Experience is Must Module 12: Developing an Event Planning Business Business Model Generating Client Base Business Operations Importance of Networking Working with Vendors and Suppliers Building a Brand Finding Success Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Event Planning course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This Event Planning course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Event Planning course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Course Overview Of an accounting viewpoint, payroll is significant since payroll and payroll taxes influence the net income of most businesses and they are subject to the rules and regulations. The Payroll Management with Tax Accounting course mainly focuses on the payroll system of the UK, including an authentic way to calculate the payroll. With this course, you'll develop your skills for adequately perform a payroll, to create accounts, understand statutory deductions, PAYE, real-time income, etc. Moreover, you'll focus on accounting and business operations, coding notices, tax system and procedure, and online calculators. Get skilled enough to work for businesses to ensure that the company's tax records are prepared correctly and presented on time. Course Curriculum Module 01: Payroll System in the UK Payroll System in the UK 01:05:00 Module 02: Payroll Basics Payroll Basics 00:10:00 Module 03: Company Settings Company Settings 00:08:00 Module 04: Legislation Settings Legislation Settings 00:07:00 Module 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 06: Pay Elements Pay Elements 00:14:00 Module 07: The Processing Date The Processing Date 00:07:00 Module 08: Adding Existing Employees Adding Existing Employees 00:08:00 Module 09: Adding New Employees Adding New Employees 00:12:00 Module 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 11: Entering Payments Entering Payments 00:12:00 Module 12: Pre-Update Reports Pre-Update Reports 00:09:00 Module 13: Updating Records Updating Records 00:09:00 Module 14: e-Submissions Basics e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports Employee Records and Reports 00:13:00 Module 17: Editing Employee Records Editing Employee Records 00:07:00 Module 18: Process Payroll (December) Process Payroll (December) 00:12:00 Module 19: Resetting Payments Resetting Payments 00:05:00 Module 20: Quick SSP Quick SSP 00:10:00 Module 21: An Employee Leaves An Employee Leaves 00:13:00 Module 22: Final Payroll Run Final Payroll Run 00:00:00 Module 23: Reports and Historical Data Reports and Historical Data 00:08:00 Module 24: Year-End Procedures Year-End Procedures 00:09:00

Level 6 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

This comprehensive bundle course is designed to provide our learners with a more in-depth understanding of the financial aspects of business management. By combining these relevant CPD courses, they will be fully equipped with the essential skills to manage business accounts effectively and with confidence. Develop a broad understanding of business organisations and all areas of business operations with this beginner's Business Management course. This comprehensive training course is designed to help learners familiarise with the stages of the business process life cycle, the critical practices of business process management. It covers relationship, meeting and change management, helping learners to develop their skills in problem-solving and critical thinking. This course is ideal for aspiring business managers, account executives and business analysts. Discover everything you need to know about recording financial transactions and business accounting with our beginner's guide to Bookkeeping Course. Throughout this course, learners will develop their knowledge of fundamental bookkeeping practices and principles, with an in-depth look at computerised and manual bookkeeping systems. Key topics include ledgers and the different types of ledgers, preparing a trial balance, coding, balance sheets and PNL accounting. This course includes practical training for a wide range of bookkeeping roles. Learning Outcomes of The Business Management & Bookkeeping Training: Learn the fundamental principles and practices of business process management Gain a solid understanding of each stage within the business process life cycle Equip yourself with the essential skills required for successful project management Understand the importance of critical thinking for problem-solving in business Get step-by-step guidance on how to manage business meetings efficiently Familiarise with the benefits and processes of manual & computerised bookkeeping Learn how to prepare, trial balances, balance sheets and financial reports Fast track your career in bookkeeping with an internationally-recognised certificate Understand the basics of profit and loss (PNL) accounting and taxation Develop your understanding of cost coding and the different coding systems Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? This 2-in-1 bundle course is ideal for aspiring business managers and those who are not yet in a bookkeeping role and wish to develop their practical skills and knowledge to improve their career prospects in this sector. It is suitable for a wide range of bookkeeping roles and entry-level roles within the financial sector. Career Path On successful completion, learners will have a fundamental knowledge of bookkeeping for better business management, which will open doors for them in roles such as: Business Manager Bookkeeper Junior Accountant Financial Analyst Internal Auditor Course Content **Business Management** Module 01: Basics of Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Module 02: The Vision, Design & Execution Phase of Business Management The Vision Phase 00:15:00 The Design Phase 01:00:00 The Execution Phase 01:00:00 Module 03: The Monitoring & Optimising Phase of Business Management The Monitoring Phase 00:30:00 The Optimising Phase 00:10:00 Module 04: Project Management Project Management 00:40:00 Module 05: Marketing, Positioning and Pricing Marketing and Its Components 00:05:00 Positioning and Pricing 00:05:00 Module 06: Selling and Negotiating Selling and Negotiating 00:10:00 Module 07: Leadership and Management Leadership and Management 00:25:00 Module 08: Five Practices and Change Management Five Practices 00:15:00 Managing Change 00:30:00 Module 09: Critical Thinking Critical Thinking 00:40:00 Module 10: Business Relationship Management Managing Relationships 01:00:00 Module 11: Meeting Management Meeting Management 01:00:00 Module 12: Infrastructure of the Information Technology for Business Management IT Infrastructure and Emerging Technologies 00:15:00 Foundations of Business Intelligence : Databases and Information Management 00:15:00 Telecommunications, Internet, and Wireless Technology 00:15:00 Securing Information Systems 01:00:00 Module 13: Key System Applications for the Digital Business Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 00:30:00 E-Commerce : Digital Markets, Digital Goods 00:30:00 Knowledge Management Systems 00:30:00 **Bookkeeping Training** Bookkeeping Introduction 00:02:00 Introduction to the course Introduction to Bookkeeping 00:15:00 Bookkeeping systems Manual System 00:10:00 Computerised Systems 00:10:00 How it Fits Together 00:08:00 Basics of Bookkeeping Bookkeeping Basics 00:30:00 The functionality of bookkeeping Ledgers 00:10:00 Trial Balance and Coding 00:10:00 PNL Account and Balance Sheet 00:04:00 On a personal note AILE Personal 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.