Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00
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Overview Hospitality Compliance Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Hospitality Compliance Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Hospitality Compliance Management Module 1: Introduction to Hospitality Compliance Management 00:16:00 Module 2: Food Safety and Hygiene Compliance Module 2: Food Safety and Hygiene Compliance 00:19:00 Module 3: Safety and Security Compliance Module 3: Safety and Security Compliance 00:21:00 Module 4: Environmental Compliance Module 4: Environmental Compliance 00:16:00 Module 5: Alcohol and Beverage Compliance Module 5: Alcohol and Beverage Compliance 00:17:00 Module 6: Data Protection and Privacy Compliance Module 6: Data Protection and Privacy Compliance 00:23:00 Module 7: Compliance Audits and Training Programmes Module 7: Compliance Audits and Training Programmes 00:21:00
This Certificate in Understanding Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Certificate in Understanding Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through this course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Certificate in Understanding Working in the Health Sector Course and increase your employability skills. Learning Outcomes After completing this course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for Understanding Working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Certificate in Understanding Working in the Health Sector Bundle Course Course 01: Certificate in Understanding Working in the Health Sector Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Other Benefits of Certificate in Understanding Working in the Health Sector Bundle Course Free 2 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 1: Understand the Role of the Healthcare Worker Module 2: Communication Skills for Working in the Health Sector Module 3: Personal Development in the Health Sector Module 4: Health, Safety and Security in the Health Sector Module 5: Understand Quality Standards in the Health Sector Module 6: Equality and Diversity in the Health Sector Assessment Method After completing each module of the Certificate in Understanding Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Certificate in Understanding Working in the Health Sector course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Understanding Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this Certificate in Understanding Working in the Health Sector course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Enrolling in this Certificate in Understanding Working in the Health Sector course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor Certificates Certificate of completion Digital certificate - Included
Understanding Working in the Health Sector Level 2 Course This Understanding Working in the Health Sector Level 2 Course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Understanding Working in the Health Sector Level 2 course will assist you in developing the skills required to work in the health sector and become an effective team member. Through this Understanding Working in the Health Sector Level 2 Course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Understanding Working in the Health Sector Level 2 Course and increase your employability skills. Learning Outcomes After completing this Understanding Working in the Health Sector Level 2 Course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for Understanding Working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose Understanding Working in the Health Sector Level 2 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Understanding Working in the Health Sector Level 2 Bundle Course Course 01: Understanding Working in the Health Sector Level 2 Course 02: Mental Health Support Worker Course 03: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care >> Other Benefits of Understanding Working in the Health Sector Level 2 Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Understanding Working in the Health Sector Level 2 Course] Understanding Working in the Health Sector Level 2 Course Course Curriculum of Understanding Working in the Health Sector Level 2 Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Assessment Method After completing each module of the Understanding Working in the Health Sector Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Understanding Working in the Health Sector Level 2 Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Understanding Working in the Health Sector Level 2 Course This Understanding Working in the Health Sector Level 2 Course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Understanding Working in the Health Sector Level 2 Course There are no specific requirements for this Understanding Working in the Health Sector Level 2 Course because it does not require any advanced knowledge or skills. Career path Understanding Working in the Health Sector Level 2 Course Enrolling in this Understanding Working in the Health Sector Level 2 Course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor Certificates Certificate of completion Digital certificate - Included
Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Level 5: Airport Management course will provide you with all of the essential skills to become an effective airport manager. Through this Level 5: Airport Management course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Level 5: Airport Management can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Level 5: Airport Management course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Level 5: Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5: Airport Management course] Detailed Course Curriculum *** Level 5: Airport Management *** Module 01: Aviation Law and Regulation Module 02: Aviation Economics and Forecasting Module 03: Airfield Design, Configuration and Management Module 04: Airport Systems Planning and Design Module 05: Airport Management and Performance Module 06: The Airport-Airline Relationship Module 07: Airline Business Models Module 08: Airline Pricing Strategies Module 09: Airline Passengers Module 10: Airline Scheduling and Disruption Management Module 11: Airline Finance Module 12: Aviation Safety and Security Module 13: Airspace and Air Traffic Management Module 14: Aircraft Manufacturing and Technology Module 15: Air Cargo and Logistics Module 16: Airlines, Information Communication Technology and Social Media Module 17: Environmental Impacts and Mitigation Module 18: Human Resource Management and Industrial Relations Module 19: Air Transport Marketing Module 20: Air Transport in Remote Regions Assessment Method After completing each module of the Level 5: Airport Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5: Airport Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 5: Airport Management Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Level 5: Airport Management course because it does not require any advanced knowledge or skills. Career path With the help of Level 5: Airport Management course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included
Unleash your potential for survival with our cutting-edge course, equipping you with indispensable knowledge to navigate through life-threatening situations. Discover the secrets to recognising potential threats, cultivating a resilient mindset, and responding effectively to active shooter incidents. This comprehensive programme goes beyond the ordinary, arming you with emergency first aid skills, evacuation strategies, and preventive measures. Immerse yourself in a real-world case study on active shootings, gaining invaluable insights to enhance your preparedness. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Embrace a transformational learning experience, empowering you with skills vital for personal safety. Navigate the intricacies of identifying threats, fostering a survival mindset, and executing swift responses. Equip yourself with emergency first aid, evacuation tactics, and preventative strategies, ensuring you emerge resilient and ready for any challenge. Course Curriculum Module 01: Introduction to Active Shooter Attacks Module 02: Identifying Potential Threats Module 03: Developing a Survival Mindset Module 04: Responding to an Active Shooter Incident Module 05: Emergency First Aid and Evacuation Module 06: Prevention and Preparedness Module 07: Case Study on Active Shooting Learning Outcomes: Identify potential threats through effective observation and assessment techniques. Cultivate a resilient mindset to enhance your adaptability in crisis situations. Execute prompt and effective responses to active shooter incidents. Master emergency first aid procedures for immediate casualty care. Strategically plan and implement evacuation procedures for maximum safety. Develop a proactive approach to prevention, bolstering overall preparedness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Surviving An Attack: Active Shooter Preparedness 1:34:30 1: Module 01: Introduction to Active Shooter Attacks 11:19 2: Module 02: Identifying Potential Threats 10:12 3: Module 03: Developing a Survival Mindset 09:59 4: Module 04: Responding to an Active Shooter Incident 12:42 5: Module 05: Emergency First Aid and Evacuation 12:45 6: Module 06: Prevention and Preparedness 12:46 7: Module 07: Case Study on Active Shooting 23:47 8: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal safety and emergency response skills. Security personnel looking to enhance their threat identification capabilities. Community members interested in fostering a resilient mindset for crisis situations. Corporate employees aiming to strengthen workplace safety and security. Parents and educators concerned about the safety of their environments. Career path Security Consultant Emergency Response Coordinator Crisis Management Specialist Safety and Security Officer Community Safety Advocate Workplace Safety Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Do you constantly fear for your life? Do you want to feel reassured about your safety and security? Or do you just want to learn self-defense? If so, then this Diploma in Self Defence course is for you. Description: Self-defense is more than an arrangement of physical procedures because it's about building your insight into the substances of violence, learning and rehearsing assertiveness abilities, and having a feeling of your own rights. This course doesn't ensure your security per se rather it will help you build your decisions, alternatives, and readiness in times of danger. This course incorporated information about bad elements or predator typologies into battling methodologies and strategies that incorporate vocalisation, assertiveness, setting boundaries verbal arrangement and distinguishing proof of predators' weaknesses. We make sheltered and functional full constraint situations that enable our self-defense students to rehearse their self-defense skills with full compel against our prepared cushioned attacker. You will ordinarily remark what a distinction it makes when hitting an attacker with full power. Who is the course for? Individuals who are prone to encountering different kinds of people and want to be secured and assured with their self-defense skills Anyone who is interested in Basic Personal Safety. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Diploma in Self Defence will be very beneficial and helpful to everyone since everyone's concern these days is about safety and security. Self Defence Basics Introduction to Self Defence 00:15:00 Legal Aspects 00:15:00 Protecting Yourself 01:00:00 Self-Defence Basics 00:15:00 Advanced Self Defence Techniques 01:00:00 Krav Maga 00:30:00 Self Defence Techniques Self Defence Basics 01:00:00 Martial Arts Basics 01:00:00 Getting Away 01:00:00 A Look At Kung Fu 01:00:00 Using Your Body in The Right Way 00:30:00 Choosing A Style To Study 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Diploma in Self Defence 00:20:00 Final Exam Final Exam- Diploma in Self Defence 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview The core purpose of hospitality compliance management is to promote customer welfare and ensure employees return home safe and sound every day. This Hospitality Compliance Management Course will introduce you to the compliance requirements hospitality venues must follow to mitigate risks and stand apart from the competition. The Hospitality Compliance Management Course covers a comprehensive range of modules to deepen your understanding of health and safety compliance in hospitality. Here, you'll learn about food safety and hygiene, health and safety, alcohol licensing, data protection and privacy, etc. You'll also learn how to conduct internal audits and inspections to monitor compliance and identify any areas of improvement. Course Preview Learning Outcomes Understand the importance of compliance in the hospitality industry Explore the HACCP principles in the hospitality industry Gain an excellent understanding of health and safety compliance Familiarise yourself with the essential principles of food safety and hygiene Discover the effective strategies for risk management Learn how to implement sustainability in the hospitality industry Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Hospitality Compliance Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Hospitality Compliance Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ Hospitality Compliance Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Compliance Officer in Hospitality Food Safety Inspector Hotel Manager Data Protection Officer in Hospitality Environmental Compliance Specialist Module 1: Introduction to Hospitality Compliance Management Introduction to Hospitality Compliance Management 00:16:00 Module 2: Food Safety and Hygiene Compliance Food Safety and Hygiene Compliance 00:19:00 Module 3: Safety and Security Compliance Safety and Security Compliance 00:21:00 Module 4: Environmental Compliance Environmental Compliance 00:16:00 Module 5: Alcohol and Beverage Compliance Alcohol and Beverage Compliance 00:17:00 Module 6: Data Protection and Privacy Compliance Data Protection and Privacy Compliance 00:23:00 Module 7: Compliance Audits and Training Programmes Compliance Audits and Training Programmes 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00