30022 Courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are: the role and competencies of a business analyst strategy analysis business system and business process modelling stakeholder analysis investigation and modelling techniques requirements engineering business case development The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The defiition of strategy Strategy development External environmental analysis Internal invironmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage

Duration 3.5 Days 21 CPD hours This course is intended for This course is for AWS Cloud Architects with expertise in designing and implementing solutions running on AWS who now want to design for Microsoft Azure. Overview After completing this course, students will be able to: Secure identities with Azure Active Directory and users and groups. Implement identity solutions spanning on-premises and cloud-based capabilities Apply monitoring solutions for collecting, combining, and analyzing data from different sources. Manage subscriptions, accounts, Azure policies, and Role-Based Access Control. Administer Azure using the Resource Manager, Azure portal, Cloud Shell, and CLI. Configure intersite connectivity solutions like VNet Peering, and virtual network gateways. Administer Azure App Service, Azure Container Instances, and Kubernetes. This course teaches Solutions Architects who have previously designed for Amazon Web Services how to translate business requirements into secure, scalable, and reliable solutions for Azure. Introduction to Azure Subscriptions and accounts Resource groups and templates in Azure Resource Manager Azure global infrastructure Azure regions Azure Availability Zones Comparison with AWS Implement Azure Active Directory Introduction to Azure Active Directory Domains and custom domains Safety features Guest users in Azure Active Directory Manage multiple directories Comparison with AWS Implement and manage hybrid identities Introduction to Azure AD Connect Comparison with AWS Implement virtual networking Azure Virtual Network and VNet peering VPN and ExpressRoute connections Comparison with AWS Implement VMs for Windows and Linux Configure high availability Comparison with AWS Implement load balancing and network security Implement Azure Load Balancer Implement an Azure Application Gateway Implement Azure Firewall Implement network security groups and application security groups Comparison with AWS Implement container-based applications Configure Azure Kubernetes Service Publish a solution on an Azure Container Instance Comparison with AWS Implement an application infrastructure Create an App Service plan Create and configure Azure App Service Configure networking for an App Service Introduction to Logic Apps and Azure Functions Comparison with AWS Implement storage accounts Azure Storage core concepts Managing the Azure Blob storage lifecycle Working with Azure Blob storage Comparison with AWS Implement NoSQL databases Introduction to Azure Cosmos DB Consistency Select appropriate CosmosDB APIs Set up replicas in CosmosDB Comparison with AWS DynamoDB Implement Azure SQL databases Configure Azure SQL database settings Implement Azure SQL Database managed instances Configure high availability for an Azure SQL database Comparison with AWS Implement cloud infrastructure monitoring Monitor security Monitor cost Configure a Log Analytics workspace Comparison with AWS Implement and manage Azure governance solutions Assign RBAC roles Configure management access to Azure Implement and configure an Azure Policy Comparison with AWS Manage security for applications Implement Azure Key Vault Implement and configure Azure AD Managed Identities Register and manage applications in Azure AD Comparison with AWS Migration, backup, and disaster recovery management Migrate workloads Implement Azure Backup for VMs Implement disaster recovery Comparison with AWS

Duration 1 Days 6 CPD hours This course is intended for This class is intended for the following: Data analysts, Data scientists, Business analysts getting started with Google Cloud Platform. Individuals responsible for designing pipelines and architectures for data processing, creating and maintaining machine learning and statistical models, querying datasets, visualizing query results and creating reports. Executives and IT decision makers evaluating Google Cloud Platform for use by data scientists. Overview This course teaches students the following skills:Identify the purpose and value of the key Big Data and Machine Learning products in the Google Cloud Platform.Use Cloud SQL and Cloud Dataproc to migrate existing MySQL and Hadoop/Pig/Spark/Hive workloads to Google Cloud Platform.Employ BigQuery and Cloud Datalab to carry out interactive data analysis.Train and use a neural network using TensorFlow.Employ ML APIs.Choose between different data processing products on the Google Cloud Platform. This course introduces participants to the Big Data and Machine Learning capabilities of Google Cloud Platform (GCP). It provides a quick overview of the Google Cloud Platform and a deeper dive of the data processing capabilities. Introducing Google Cloud Platform Google Platform Fundamentals Overview. Google Cloud Platform Big Data Products. Compute and Storage Fundamentals CPUs on demand (Compute Engine). A global filesystem (Cloud Storage). CloudShell. Lab: Set up a Ingest-Transform-Publish data processing pipeline. Data Analytics on the Cloud Stepping-stones to the cloud. Cloud SQL: your SQL database on the cloud. Lab: Importing data into CloudSQL and running queries. Spark on Dataproc. Lab: Machine Learning Recommendations with Spark on Dataproc. Scaling Data Analysis Fast random access. Datalab. BigQuery. Lab: Build machine learning dataset. Machine Learning Machine Learning with TensorFlow. Lab: Carry out ML with TensorFlow Pre-built models for common needs. Lab: Employ ML APIs. Data Processing Architectures Message-oriented architectures with Pub/Sub. Creating pipelines with Dataflow. Reference architecture for real-time and batch data processing. Summary Why GCP? Where to go from here Additional Resources Additional course details: Nexus Humans Google Cloud Platform Big Data and Machine Learning Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google Cloud Platform Big Data and Machine Learning Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix Content Collaboration, with little or no previous Content Collaboration experience. Potential students include networking administrators, engineers, and architects interested in learning how to deploy or manage Citrix Content Collaboration. Overview Understand Enterprise File Synchronization, Sharing, and Citrix Content Collaboration architecture How to navigate the Citrix Content Collaboration administration interface and build StorageZones How to manage Citrix Content Collaboration users in an Active Directory environment Different StorageZone deployment considerations and scenarios In this course, you?ll learn about how to use Citrix Content Collaboration to share, sync, and secure content for your organization. You?ll understand the Content Collaboration architecture, StorageZone configurations and deployment options available, how to manage and administer your Content Collaboration environment, Citrix Files applications, and how single sign-on, and how to use the User Management Tool for Content Collaboration Content Collaboration Architecture Overview Introduction to Enterprise File Sync and Sharing (EFSS) including its use cases, legal, and data security considerations Review Content Collaboration architecture, components and storage features Management and Administration Getting Started in Content Collaboration How to configure and manage users, folders, permissions and administrative settings Additional cloud-based features and integrations Storage Zone Deployments and Configuration Overview of Storage Zones architecture and deployment options for customer-managed storage including proof-ofconcept, high-availability, and multi-site deployments Review system, networking, and hosting requirements including steps for server preparation, installation and configuration Manage, monitor, and upgrade Storage Zone deployments for optimal performance Single Sign-on and User Management Overview of SAML 2.0 protocol and single-sign on use cases,security and benefits Single Sign-on settings for Content Collaboration and supported identity provider configurations User provisioning with User Management Tool (UMT) and task scheduling for automated updates synchronization with Active Directory Citrix Files Applications Citrix Files application system requirements, configuration and settings Compare features and functionalities for various use case applications and workflows Lifecycle product version considerations Additional course details: Nexus Humans CSF-202: Citrix Content Collaboration Enterprise Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CSF-202: Citrix Content Collaboration Enterprise Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course will help you: Configure, troubleshoot, and manage enterprise wired and wireless networks Implement security principles within an enterprise network Overview Upon completing this course, students will be able to meet these objectives: Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers. Compare and contrast the various hardware and software switching mechanisms and operation, while defining the TCAM and CAM, along with process switching, fast switching, and Cisco Express Forwarding concepts. Troubleshoot layer 2 connectivity using VLANs, trunking. Implementation of redundant switched networks using spanning tree protocol. Troubleshooting link aggregation using Etherchannel. Describe the features, metrics, and path selection concepts of EIGRP. Implementation and optimization of OSPFv2 and OSPFv3, including adjacencies, packet types, and areas, summarization and route filtering for IPv4 and IPv6. Implementing EBGP interdomain routing, path selection and single and dual-homed networking. Implementing network redundacy using protocols like HSRP and VRRP. Implementing internet connectivity within Enterprise using static and dynamic NAT. Describe the virtualization technology of servers, switches, and the various network devices and components. Implementing overlay technologies like VRF, GRE, VPN and LISP. Describe the components and concepts of wireless networking including RF, antenna characteristics, and define the specific wireless standards. Describe the various wireless deployment models available, include autonomous AP deployments and cloud-based designs within the centralized Cisco WLC architecture. Describe wireless roaming and location services. Describe how APs communicate with WLCs to obtain software, configurations, and centralized management. Configure and verify EAP, WebAuth, and PSK wireless client authentication on a WLC. Troubleshoot wireless client connectivity issues using various tools available. Troubleshooting Enterprise networks using services like NTP, SNMP , Cisco IOS IP SLAs, NetFlow and Cisco IOS Embedded Event Manager. Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.2 course provides the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You?ll learn to implement security principles within an enterprise network and how to overlay network design by using solutions such as SD-Access and SD-WAN Course Outline Examining Cisco Enterprise Network Architecture Understanding Cisco Switching Paths Implementing Campus Lan Connectivity Building Redundant Switched Topology Implementing Layer 2 Port Aggregation Understanding EIGRP Implementing OSPF Optimizing OSPF Exploring EBGP Implementing Network Redundancy Implementing NAT Introducing Virtualization Protocols And Techniques Understanding Virtual Private Networks And Interfaces Understanding Wireless Principles Examining Wireless Deployment Options Understanding Wireless Roaming And Location Services Examining Wireless AP Operation Understanding Wireless Client Authentication Troubleshooting Wireless Client Connectivity Introducing Multicast Protocols Introducing QoS Implementing Network Services Using Network Analysis Tools Implementing Infrastructure Security Implementing Secure Access Control Understanding Enterprise Network Security Architecture Exploring Automation and Assurance Using Cisco DNA Center Examining the Cisco SD-Access Solution Understanding the Working Principles of the Cisco SD-WAN Solution Understanding the Basics of Python Programming Introducing Network Programmability Protocols Introducing APIs in Cisco DNA Center and vManage

Duration 2 Days 12 CPD hours This course is intended for This course is ideal for beginners and intermediate frontend developers who want to become full-stack developers. You will need some prior working knowledge of JavaScript and MongoDB as we skim over its basics and get straight to work. Overview At the end of this day, students should be able to: Understand the MEAN architecture Create RESTful APIs to complete CRUD tasks Build a blogging application with basic features Describe best practices to secure node applications Implement authentication and authorization Create simple animations using Angular Perform unit testing on Angular applications MongoDB, Express, Angular and Node.js Fundamentals begins by demystifying the MEAN architecture. You will review the features of the JavaScript technologies, frameworks, or libraries that make up a MEAN stack. You will also understand how to develop a RESTful API using Node.js, Express.js, and MongoDB Atlas. This course will enable you to discover how to build a blogging application using the MEAN stack. Next, you will learn about authentication using MEAN, and explore the features of Angular, such as pipes, reactive forms, modules and optimizing apps, animations and unit testing, and much more. By the end of the course, you will have all of the knowledge you need to become a pro at developing efficient web applications using JavaScript technologies. Introduction to the MEAN stack MEAN Architecture Demystification Getting Started with Node Activity 1: Creating an HTTP Server for a Blogging Application Understanding Callbacks, Event loop and EventEmitters in Node Understanding Buffers, Streams and Filesystem in Node Activity 2: Streaming Data to a File Developing RESTful APIs to perform CRUD operations Getting Started with RESTful APIs Getting started with MongoDB Atlas Activity 3: Connecting the Node Application with MongoDB Atlas Getting Started with Express Activity 4: Creating Express API Route and Controller Activity 5: Testing Fully Functional RESTful API Beginning Frontend Development with Angular CLI Getting Started with Angular CLI Using Components, Directives, Services, and Making HTTP Requests in Angular Activity 6: Designing the Frontend and Components for the Blogging Application Activity 7: Writing Services and Making HTTP Request Calls to an API Understanding Angular Forms and Routing Activity 8: Creating a Form Application Using the Reactive/Model-Driven Method Activity 9: Creating and Validating Different Forms Using the Template and Reactive Driven Method Activity 10: Implementing a Router for the Blogging Application Understanding MEAN Stack Security Node Security and Best Practices Node Application Authentication with JSON Web Token (JWT) Activity 11: Securing the RESTful API Node Application Authentication with Passport Activity 12: Creating a Login Page to Allow Authentication with Twitter Using Passport Strategies Angular Declarables, Bootstrapping, and Modularity Using Inbuilt Pipes, Custom Pipes, Custom Directives, and Observables Activity 13: Communicating Between Two Components Using Observable Angular Bootstrapping and Modularity Activity 14: Creating a Lazy Loaded Application Testing and Optimizing Angular Applications Angular Animations and Latest Angular Features Activity 15: Animating the Route Transition Between the Blog Post Page and View Post Page of the Blogging Application Optimizing Angular Applications Testing Angular Applications Activity 16: Performing Unit Testing on the App Root Component and Blog-Post Component Overview on the new features in Angular

Duration 5 Days 30 CPD hours This course is intended for Students preparing to take the CCNP Collaboration certification Network administrators Network engineers Systems engineers Overview After taking this course, you should be able to: Describe the Cisco Collaboration solutions architecture Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP) Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication Implement Cisco Unified Communications Manager provisioning features Describe the different codecs and how they are used to transform analogue voice into digital streams Describe a dial plan, and explain call routing in Cisco Unified Communications Manager Implement Public Switched Telephone Network (PSTN) access using MGCP gateways Implement a Cisco gateway for PSTN access Configure calling privileges in Cisco Unified Communications Manager Implement toll fraud prevention Implement globalized call routing within a Cisco Unified Communications Manager cluster Implement and troubleshoot media resources in Cisco Unified Communications Manager Describe Cisco Instant Messaging and Presence, including call flows and protocols Describe and configure endpoints and commonly required features Configure and troubleshoot Cisco Unity Connection integration Configure and troubleshoot Cisco Unity Connection call handlers Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic Define QoS and its models Implement classification and marking Configure classification and marking options on Cisco Catalyst switches The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.1 course helps you prepare for advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS©) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.This course helps prepare you to take the exam:350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)After you pass this exam, you earn Cisco Certified Specialist - Collaboration Core certification and satisfy the core requirement for these certifications:CCNP CollaborationCCIE CollaborationThis course prepares you for the 300-435 Automating Cisco Enterprise Solutions (ENAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Enterprise Solutions (ENAUI) because it provides crucial foundational knowledge essential to success. Course Outlines Describing the Cisco Collaboration Solutions Architecture Exploring Call Signaling over IP Networks Integrating Cisco Unified Communications Manager LDAP Implementing Cisco Unified Communications Manager Provisioning Features Exploring Codecs Describing Dial Plans and Endpoint Addressing Implementing MGCP Gateways Implementing Voice Gateways Configuring Calling Privileges in Cisco Unified Communications Manager Implementing Toll Fraud Prevention Implementing Globalized Call Routing Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager Describing Cisco Instant Messaging and Presence Enabling Cisco Jabber© Configuring Cisco Unity Connection Integration Configuring Cisco Unity Connection Call Handlers Describing Collaboration Edge Architecture Analyzing Quality Issues in Converged Networks Defining QoS and QoS Models Implementing Classification and Marking Configuring Classification and Marking on Cisco Catalyst Switches

Duration 2 Days 12 CPD hours This course is intended for This course is intended for Data Warehouse Administrator, Database Administrator, Database Designer, Support Engineer, and Technical Administrator. Overview Upon successful completion of this course, students will be able to Install Oracle Grid Infrastructure for a Standalone Server, Configure ASMLIB and create ASM disk groups, Apply the latest patch set updates to the Grid Infrastructure software, Install Oracle Database software, Use Oracle Restart to manage components, Prepare the Linux operating system for Oracle software installation, Upgrade Oracle Database, Create a container database, Install Oracle Grid Infrastructure for an Independent Server, Create an Oracle Database using DBCA, and Install the latest patch set updates to the Oracle database software. This Oracle Database: Deploy, Patch and Upgrade Workshop gives you detailed information to help you install Oracle Database software. In this course, you will be introduced to Oracle Database Cloud Service. Oracle Database Overview Oracle Database Introduction Oracle Database Architecture Overview Oracle Database Instance Configurations Oracle Database Memory Structures Process Structures Database Storage Architecture Logical and Physical Database Structures Container and Pluggable Database Overview Installing Oracle Grid Infrastructure for a Standalone Server Overview of Oracle Grid Infrastructure for a Standalone Server System Requirements for Oracle Grid Infrastructure Configuring Storage for Oracle Automatic Storage Management (ASM) Installing Oracle Grid Infrastructure for a Standalone Server Upgrading Oracle Grid Infrastructure for a Standalone Server Installing Oracle Database Software Planning Your Installation System Requirements for Oracle Database Preparing the Operating System Using 4 KB Sector Disks Setting Environment Variables Checking the System Requirements Using the Oracle Universal Installer (OUI) Performing a Silent Mode Installation Creating an Oracle Database by Using DBCA Planning the Database Storage Structure Choosing non-CDB or CDB Types of Databases (based on workload) Choosing the Appropriate Character Set Understanding How Character Sets are Used Setting the NLS_LANG Initialization Parameter Using the Database Configuration Assistant (DBCA) Using Oracle Restart Oracle Restart Overview Oracle Restart Process startup Controlling Oracle Restart Choosing the Correct SRVCTL Utility Oracle Restart Configuration Using the SRVCTL Utility Obtaining Help for the SRVCTL Utility Starting Components by Using the SRVCTL Utility Introduction to Upgrading to Oracle Database Upgrade Methods Data Migration Methods Supported Releases for Direct Upgrade Overview of Upgrade Process Performing a Rolling Upgrade Upgrading a CBD Preparing to Upgrade to Oracle Database Developing a Test Plan Performance Testing Requirements for Databases Using Oracle Label Security or Oracle Database Vault Requirement for Databases Using Oracle Warehouse Builder Using the Pre-Upgrade Information Tool Backing Up the Database Installing the Oracle Database Software Preparing the New Oracle Home Upgrading to Oracle Database Upgrading by Using the Database Upgrade Assistant (DBUA) Manually Upgrading to Oracle Database Migrating a non-CDB to a CDB Performing Post-Upgrade Tasks Migrating to Unified Auditing Performing Post-Upgrade Tasks Following a Manual Upgrade Migrating Data by Using Oracle Data Pump Data Pump Overview Migrating by Using Data Pump Importing by Using a Network Link

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Students receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations. Overview Configure the Dynamics CRM settingsConfigure different entities and fieldsImplement entity relationships, custom actions, workflows, and dialogsIdentify scenarios for utilizing multiple forms, and design considerations for chartsSet default share views and public views, and configure and manage dashboardsIdentify role-based business processesIdentify and manage business requirements and teams This course explains everything you need to know about customizing and configuring the Dynamics CRM 365 system in accordance with a company?s specific requirements. Introduction to Customization and Configuring Dynamics CRM Talent and Course Introduction Module Overview CRM Overview What is Dynamics Customization and Configuration? CRM Architecture Customization Methodology Module review Obtaining a Dynamics CRM Trial TEST YOUR KNOWLEDGE MODULE 1' Manage Microsoft Dynamics CRM Online Subscriptions Module Overview Configuring CRM Overview of CRM Security User Administration Mailboxes Teams CRM Security Model Module Overview Purpose of the CCRM Security Model Privileges Access Levels Security Roles Hierarchy Security Hierarchy Types Module review Introduction to Solutions Module Overview Solutions Overview Solution Detail Creating and Working with Solutions Working with Solution Assets Exporting Solutions Importing Solutions Module review Entity and Field Customization Module Overview Types Entities Entity Ownership Entity Properties System vs Custom Entities Custom Entities and Security Roles Overview of Fields Field Properties Module review Additional Field Customization Module Overview Creating Fields to Meet Client Needs Calculated Fields Rollup Fields CRM Option Sets Alternate Keys Field Level Security State and Status Reason Transitions Module Review Configure mobile devices Module Overview Types of Relationships How and where they are created Many to Many Relationships Hierarchical Data Entity Mapping Connection and Connection Roles Module Review Customizing Forms Module Overview Form types Qualities of a good form Building a Form Specialized Form Components Access Teams and Sub Grids Working with Navigation Additional Form Types Multiple Forms Form customizations and Mobile Clients Module Review Business Rules Module Overview Business Rules Business Rule Scope Trigger Rules Condition and Actions Else Conditions and Actions Occur When Conditions Are True Module review Views and Visualizations Module Overview Using Views View Customization System View Types Quick Find Customization Charts Customizing Dashboard Themes Module Review Introduction to Processes Module Overview Processes and Automation Workflow Basics Module review Business Process Flows What are CRM Business Process Flows Enabling Business Process Flows Steps Stages and Categories Conditional Branching Module Review Bringing it all Together Module Overview Review of Customization Topics Covered Senario Packaging in a Solution Module review