32423 Courses delivered Online

Fast-track your career in the events industry and learn how to plan and coordinate a wide range of events with the Event Planner and Management Training course. Whether you wish to become an official wedding planner or event coordinator, this event planning course provides a complete overview of the event planning process. In this event management training course, you will start by exploring the steps involved in planning, the elements to consider when designing invitations and the rules of setting a dress code. Through audio-visual material and case studies, you will learn how to plan events on a shoestring budget, select a venue, source suppliers, plus much more. The final sections of the course will explore the different types of events, including event planning tips and strategies. Learning Outcomes of The Event Planner and Management Training: Understand the fundamental differences between event planning & event management Gain a solid understanding of the different types of events, and how to plan for them Familiarise with the different stages of planning an event & factors to consider Understand how to conduct venue research and secure a location for your event Learn how to create professional event invitations & get tips on invitation etiquette Explore the events industry in detail & the role and responsibilities of an events manager Develop essential planning, organisation and business management skills Take steps to set up your own event planning and management business Learn how to set tables and gain an understanding of the different types of table setting Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video Lessons Online study materials Mock exams Multiple-choice assessment Certification After completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Event Planner and Management Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events

Register on the Level 2 Certificate in Working in the Health Sector today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Level 2 Certificate in Working in the Health Sector course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Level 2 Certificate in Working in the Health Sector course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Level 2 Certificate in Working in the Health Sector course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Start your pharmacy career with our accredited online training program. Gain skills and knowledge for assisting pharmacists and technicians with dispensing, inventory, insurance claims, and customer service. Learn essential information on medications, regulations, tools, and best practices to prepare for a pharmacy assistant or technician role.

Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time!  You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. You can use communication techniques to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practice techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course For? This course is ideal for professionals, entrepreneurs, students, and anyone who needs to present ideas clearly and persuasively. Whether you're a business executive, salesperson, team leader, academic, or job seeker, mastering presentation skills will boost your confidence and career growth. No prior experience is required—just a willingness to learn and practice. Career Path Business Presenter / Corporate Trainer – £30,000 - £60,000 Sales & Marketing Professional – £25,000 - £70,000+ Manager / Team Leader – £35,000 - £80,000 Public Speaker / Consultant – £40,000 - £100,000+ Entrepreneur / Startup Founder – Varies (skill-dependent)

Register on the Finance and Accounting for Beginners to Intermediate today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Finance and Accounting for Beginners to Intermediate course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Finance and Accounting for Beginners to Intermediate course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Finance and Accounting for Beginners to Intermediate course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

HR and Leadership Management is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Leadership and looks at skills needed to improve Leadership. By taking this course you will gain the necessary skills to perform effectively in this field. The HR and Leadership Management is organised into 3 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 29hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

The Facilitation Coach is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Facilitation Coach consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.

Overview This comprehensive course on The Complete Microsoft OneDrive Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This The Complete Microsoft OneDrive Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this The Complete Microsoft OneDrive Course. It is available to all students, of all academic backgrounds. Requirements Our The Complete Microsoft OneDrive Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 83 lectures • 05:21:00 total length •The Complete Microsoft OneDrive Course -Mastering OneDrive Promo: 00:01:00 •Quick Reminder - You Can Ask Me Anytime: 00:01:00 •Another Quick Reminder: You Facebook Group: 00:01:00 •Quick Win - Create a Folder and Rename It: 00:01:00 •Another Quick Quick Win - Share and Collaborate: 00:01:00 •What's OneDrive: 00:03:00 •OneDrive Free and Paid Plans: 00:04:00 •OneDrive Sign up: 00:05:00 •OneDrive Personal Vault: 00:02:00 •OneDrive PC folder Backup: 00:02:00 •OneDrive Desktop App Download and Installation: 00:02:00 •OneDrive Mobile App Download and Installation: 00:04:00 •Quick Win - Change the View of Displayed Files and Folder: 00:01:00 •Another Quick Win Create a New Album: 00:01:00 •Complete OneDrive Environment: 00:06:00 •Upload and Download in OneDrive: 00:03:00 •Creating New File and Folder in OneDrive: 00:02:00 •Selecting Files and Folder in OneDrive: 00:01:00 •Sharing and collaborating files and folder in OneDrive: 00:04:00 •Other options in top bar of the files and folder: 00:04:00 •Other options in top bar of the files and folder part 2: 00:08:00 •Picture options in OneDrive: 00:03:00 •Right Click options in OneDrive: 00:01:00 •Personals Valid in OneDrive: 00:02:00 •Personals Valid Options in OneDrive: 00:03:00 •Shared Folder in OneDrive: 00:02:00 •OneDrive Settings - Storage Management: 00:03:00 •OneDrive Settings (cont.): 00:04:00 •Microsoft OneDrive Mobile Version: 00:07:00 •Complete Microsoft Word Environment: 00:05:00 •Ribbon Guide: 00:01:00 •Menu and Groups Guide: 00:02:00 •Learn Functions and Options Then Projects: 00:01:00 •Microsoft Word Home Menu Tools: 00:17:00 •Microsoft Word Home Reviewing and Viewing Mode: 00:02:00 •Microsoft Word File Menu: 00:05:00 •Microsoft Word Insert Menu - Page Break and Table: 00:08:00 •Microsoft Word Insert Picture Menu: 00:05:00 •Microsoft Word Word Inserting Header and Footer, symbol and emoji: 00:05:00 •Microsoft Word Layout Menu: 00:02:00 •Microsoft OneDrive References Menu: 00:04:00 •Microsoft Word Review Menu: 00:04:00 •Microsoft Word View and Help: 00:02:00 •Timetable Making in Microsoft Word: 00:06:00 •Bill System in Microsoft Word: 00:06:00 •Microsoft Excel In OneDrive Environment: 00:03:00 •Microsoft Excel Home (Part 1): 00:11:00 •Microsoft Excel Number Formats: 00:03:00 •Microsoft Excel Conditional Format: 00:03:00 •Microsoft Excel Formatting a Table: 00:07:00 •Microsoft One Drive Insert: 00:06:00 •Microsoft Data, Review and View: 00:04:00 •Salary Table in Microsoft Excel: 00:06:00 •Salary Table in Microsoft Excel (cont.): 00:07:00 •Microsoft PowerPoint Environment: 00:02:00 •Microsoft PowerPoint Home and Insert Menu: 00:06:00 •Microsoft PowerPoint Insert and Design Menu: 00:05:00 •Microsoft Power Point Animation and Transition and More: 00:04:00 •Projects of PowerPoint: 00:12:00 •OneNote in OneDrive: 00:04:00 •Forms Survey in OneDrive: 00:03:00 •Plain Text in OneDrive: 00:01:00 •OneDrive Profile Management: 00:05:00 •Account OneDrive Settings: 00:03:00 •Quick Win - Create Unknown Password: 00:01:00 •Security Is Everything!!!: 00:01:00 •Quick Win - Insecurity Is Coming from You and Others: 00:01:00 •Understand Security Type or Category: 00:02:00 •Life Savers - You Should Know These: 00:04:00 •Have Proper Password - Start Securing You Now: 00:03:00 •Don't Use the Same Password Anymore: 00:02:00 •Should You Use Longer Password or Complicated!: 00:03:00 •The Best and Only Solution to Make and Keep Password Un-Crack-Able: 00:08:00 •Last-pass Setup and Configure: 00:10:00 •Last-Pass Options Part 1: 00:03:00 •Last-Pass Options Part 2: 00:04:00 •Last-Pass Option Part 3: 00:04:00 •2FA Makes You Even Stronger in Password: 00:05:00 •Last-Pass & Authy Mobile App: 00:02:00 •Security Is Everything, Keep Secured Your Devices: 00:07:00 •Security on Your Data and Privacy: 00:08:00 •Congratulations - You Are Now a Master of OneDrive: 00:01:00 •Assignment -The Complete Microsoft OneDrive Course: 00:00:00

Overview This comprehensive course on Typescript Level 4 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Typescript Level 4 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Typescript Level 4. It is available to all students, of all academic backgrounds. Requirements Our Typescript Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 14 sections • 90 lectures • 04:07:00 total length •Module 01: What and why TypeScript: 00:02:00 •Module 02: TypeScript Playground: 00:04:00 •Module 03: Install TypeScript: 00:02:00 •Module 04: Install Visual Studio Code: 00:01:00 •Module 01: Introduction: 00:03:00 •Module 02: First Program Using Visual Studio Code: 00:04:00 •Module 03: Use JS in a HTML: 00:02:00 •Module 04: Strings: 00:02:00 •Module 05: Boolean: 00:01:00 •Module 06: Any Type: 00:01:00 •Module 07: Homogenous Arrays: 00:03:00 •Module 08: Heterogeneous Arrays: 00:01:00 •Module 09: Using alert confirm and prompt: 00:03:00 •Module 10: Comments: 00:02:00 •Module 11: Enum Type: 00:05:00 •Module 01: Arithmetic: 00:03:00 •Module 02: Assignment: 00:04:00 •Module 03: Comparison: 00:04:00 •Module 04: Logical: 00:04:00 •Module 05: Ternary: 00:03:00 •Module 01: Introduction: 00:01:00 •Module 02: IF Else Ladder: 00:06:00 •Module 03: Switch: 00:04:00 •Module 04: Break and Case Flow: 00:03:00 •Module 05: While loop: 00:03:00 •Module 01: Introduction: 00:02:00 •Module 02: Object Literal: 00:03:00 •Module 03: For-In Loop: 00:02:00 •Module 04: Arrays: 00:04:00 •Module 05: De-Structuring Arrays: 00:02:00 •Module 06: De-Structuring Objects: 00:02:00 •Module 01: Introduction: 00:02:00 •Module 02: First Function: 00:03:00 •Module 03: Passing a parameter: 00:01:00 •Module 04: Passing Multiple Parameters: 00:02:00 •Module 05: Optional Parameters: 00:04:00 •Module 06: Default Values: 00:01:00 •Module 07: Function as parameter: 00:02:00 •Module 08: Returning a function: 00:03:00 •Module 09: Anonymous Functions: 00:02:00 •Module 10: Overloading: 00:05:00 •Module 11: REST PARAMS: 00:05:00 •Module 12: Using a Type on REST PARAM: 00:01:00 •Module 01: Introduction: 00:02:00 •Module 02: First arrow function: 00:03:00 •Module 03: Passing Parameters: 00:03:00 •Module 04: Array of Arrow Functions: 00:03:00 •Module 01: let: 00:03:00 •Module 02: const: 00:02:00 •Module 02: const functions: 00:02:00 •Module 04: declare: 00:01:00 •Module 01: Introduction: 00:02:00 •Module 02: Define an Object Interface: 00:03:00 •Module 03: Create and object: 00:03:00 •Module 04: Defining optional properties: 00:01:00 •Module 05: Interfaces are only compile time: 00:01:00 •Module 06: Function Interfaces: 00:04:00 •Module 07: Return Types in Functional interfaces: 00:02:00 •Module 08: Adding methods to Object Interfaces: 00:02:00 •Module 09: Array Interfaces: 00:03:00 •Module 10: String indexed Array Interfaces: 00:03:00 •Module 11: Extending interfaces: 00:06:00 •Module 01: Introduction: 00:01:00 •Module 02: Create a class: 00:03:00 •Module 03: Add a constructor: 00:04:00 •Module 04: Add Function properties: 00:02:00 •Module 05: Power of TypeScript: 00:01:00 •Module 06: Using for-in and instanceof: 00:04:00 •Module 07: Implementing an interface: 00:06:00 •Module 01: Introduction: 00:03:00 •Module 02: Extending a class: 00:05:00 •Module 03: Create Child Objects: 00:07:00 •Module 04: Inheriting Functionality: 00:04:00 •Module 05: Overriding: 00:03:00 •Module 01: Public and readonly: 00:02:00 •Module 02: Encapsulation: 00:01:00 •Module 03: Private properties: 00:04:00 •Module 04: Accessor methods: 00:02:00 •Module 05: Using Static Properties: 00:04:00 •Module 06: More about static: 00:01:00 •Module 07: Static Methods: 00:03:00 •Module 01: String to numeric: 00:04:00 •Module 02: Using the toString method: 00:03:00 •Module 03: Object Casting: 00:02:00 •Module 01: Introduction: 00:01:00 •Module 02: Using Function Modules: 00:04:00 •Module 03: Import Aliasing and Alternate Export Syntax: 00:02:00 •Module 04: Default Exports: 00:02:00 •Module 05: Class Modules: 00:01:00 •Module 06: Aliasing class modules: 00:02:00

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00