4624 Courses delivered Online

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Retail Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Retail Management will help you keep ahead of the pack. Retail Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Along with this Retail Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 1: Retail Management - Level 5 Course 2: Warehouse Course 3: Merchandising Course 4: Diploma in Lean Process and Six Sigma Course 5: Level 3 Tax Accounting Course 6: Budgeting and Forecasting Course 7: Financial Analysis Course 8: Manual Handling Level 2 Course 9: Ladder Safety Course 10: Time Management Course 11: Workplace Health and Safety Diploma As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Retail Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Curriculum: Course 01: Retail Management - Level 5 Introduction Retail Strategy Buying and Merchandising Retail Pricing Supply Chain Management in Retailing The Sales Process and Dealing with Customers at the Checkout Importance of Consumer Behaviour Taking Trends and Targeting Customers Effectively The Importance of Communicating with Customers Choosing a Retail Location Retail Psychology Negotiate the Right Deal with Suppliers Develop Store Security Procedures And Much More..... Course 02: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System And more... Course 03: Merchandising Merchandising Theory Product Management And more... Course 04: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) And more... Course 05: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax And more... Course 06: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 07: Financial Analysis Section-1. Introduction Section-2. Profitability Section-3. Return Ratio Section-4. Liqudity Ratio Section-5.Operational Analysis Section-6. Detecting Manipulation Course 08: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 09: Ladder Safety Introduction to Ladder Safety Ladder Classifications and Uses Pre-use Safety Inspections and Risk Assessment Setting Up and Safe Use of Ladders Placement Considerations and Securing a Ladder Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Workplace Health and Safety Diploma Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare And more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Retail Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Retail Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

OOAD training course description A workshop course providing thorough practical knowledge of object oriented analysis and design methods. What will you learn Perform Systems Analysis with Object Oriented methods. Identify key classes and objects. Expand and refine OO problem domain models. Design Class hierarchies using inheritance and polymorphism. Design programs with Object Oriented methods. OOAD training course details Who will benefit: System analysts, designers, programmers and project managers. Prerequisites: It is desirable that delegates have experience of programming in C++/Java or some other OOP language. Duration 5 days OOAD training course contents What is OO? Classes, objects, messages, encapsulation, associations, inheritance, polymorphism, reusability. What is Systems Analysis and design? Data flow diagrams, structure diagrams. The OO approach. OOA The problem domain and object modelling. Identifying classes and objects. Generalisation and inheritance. Defining attributes and methods. OOD Refining the OOA results. Designing the User Interface. Designing the algorithms and data structures using objects. Designing the methods. OOP Prototyping. Implementing OOD with OOPs and OOPLs.

Description Learn about different types of cloud service including Microsoft Azure with the MS Azure - Introduction service. Cloud service is the service made available to users on demand via the Internet from a cloud computing provider's servers. The types of cloud service can be divided based on the location and the service it provides. Based on the service, it can be divided into the following: IaaS (Infrastructure-as-a-Service) PaaS (Platform-as-a-Service) SaaS (Software-as-a-Service) or, Storage, Database, Information, Process, Application, Integration, Security, Management, Testing-as-a-service The course explains these cloud services with a special focus on the services provided by Microsoft Azure which is an open, flexible, enterprise-grade cloud computing platform developed by Microsoft for building, testing, deploying, and managing applications and services through a global network. You will learn the procedures of managing Azure from the Classic, New Portal and Azure PowerShell. You will know the steps of authenticating Azure PowerShell. To sum up, the course teaches you various types of cloud services along with the Microsoft Azure. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? MS Azure - Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Azure - Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Overview of Cloud Services What is the Cloud 00:03:00 Types of Cloud Services 00:04:00 Azure Data Centers 00:03:00 Setting up a Free Trial 00:04:00 Azure Service Overview Compute Services 00:02:00 Networking 00:02:00 Storage 00:02:00 Data and Analytics 00:02:00 Web and Mobile 00:03:00 Miscellaneous 00:02:00 Azure Deployment Models 00:06:00 Azure Management Interfaces 00:02:00 Azure Portal 00:06:00 Azure Powershell 00:07:00 Conclusion Course Recap 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for Anyone who plans to work with Kubernetes at any level or tier of involvement Any company or individual who wants to advance their knowledge of the cloud environment Application Developers Operations Developers IT Directors/Managers Overview All topics required by the CKAD exam, including: Deploy applications to a Kubernetes cluster Pods, ReplicaSets, Deployments, DaemonSets Self-healing and observable applications Multi-container Pod Design Application configuration via Configmaps, Secrets Administrate cluster use for your team A systematic understanding of Kubernetes architecture Troubleshooting and debugging tools Kubernetes networking and services Kubernetes is a Cloud Orchestration Platform providing reliability, replication, and stability while maximizing resource utilization for applications and services. By the conclusion of this hands-on training, you will go back to work with all necessary commands and practical skills to empower your team to succeed, as well as gain knowledge of important concepts like Kubernetes architecture and container orchestration. We prioritize covering all objectives and concepts necessary for passing the Certified Kubernetes Application Developer (CKAD) exam. You will command and configure a high availability Kubernetes environment (and later, build your own!) capable of demonstrating all ?K8s'' features discussed and demonstrated in this course. Your week of intensive, hands-on training will conclude with a mock CKAD exam that matches the real thing. Kubernetes Architecture Components Understand API deprecations Containers Define, build and modify container images Pods Master Services Node Services K8s Services YAML Essentials Creating a K8s Cluster kubectl Commands Kubernetes Resources Kubernetes Namespace Kubernetes Contexts Pods What is a Pod? Create, List, Delete Pods How to Access Running Pods Kubernetes Resources Managing Cloud Resource Consumption Multi-Container Pod Design Security Contexts Init Containers Understand multi-container Pod design patterns (e.g. sidecar, init and others) Pod Wellness Tracking Networking Packet Forwarding ClusterIP and NodePort Services Provide and troubleshoot access to applications via services Ingress Controllers Use Ingress rules to expose applications NetworkPolicy resource Demonstrate basic understanding of NetworkPolicies Network Plugins Defining the Service Mesh Service mesh configuration examples ReplicaSets Services ReplicaSet Function Deploying ReplicaSets Deployments Deployment Object Updating/Rolling Back Deployments Understand Deployments and how to perform rolling updates Deployment Strategies Use Kubernetes primitives to implement common deployment strategies (e.g. blue/green or canary) Scaling ReplicaSets Autoscaling Labels and Annotations Labels Annotations Node Taints and Tolerations Jobs The K8s Job and CronJob Understand Jobs and CronJobs Immediate vs. scheduled internal use Application Configuration Understanding and defining resource requirements, limits and quotas Config Maps Create & consume Secrets Patching Custom Resource Definition Discover and use resources that extend Kubernetes (CRD) Managing ConfigMaps and Secrets as Volumes Storage Static and dynamic persistent volumes via StorageClass K8s volume configuration Utilize persistent and ephemeral volumes Adding persistent storage to containers via persistent volume claims Introduction to Helm Helm Introduction Charts Use the Helm package manager to deploy existing packages Application Security Understand authentication, authorization and admission control Understand ServiceAccounts Understand SecurityContexts Application Observability and Maintenance Use provided tools to monitor Kubernetes applications How to Troubleshoot Kubernetes Basic and Advanced Logging Techniques Utilize container logs Accessing containers with Port-Forward Debugging in Kubernetes Hands on Labs: Define, build and modify container images Deploy Kubernetes using Ansible Isolating Resources with Kubernetes Namespaces Cluster Access with Kubernetes Context Listing Resources with kubectl get Examining Resources with kubectl describe Create and Configure Basic Pods Debugging via kubectl port-forward Imperative vs. Declarative Resource Creation Performing Commands inside a Pod Understanding Labels and Selectors Insert an Annotation Create and Configure a ReplicaSet Writing a Deployment Manifest Perform rolling updates and rollbacks with Deployments Horizontal Scaling with kubectl scale Implement probes and health checks Understanding and defining resource requirements, limits and quotas Understand Jobs and CronJobs Best Practices for Container Customization Persistent Configuration with ConfigMaps Create and Consume Secrets Understand the Init container multi-container Pod design pattern Using PersistentVolumeClaims for Storage Dynamically Provision PersistentVolumes with NFS Deploy a NetworkPolicy Provide and troubleshoot access to applications via services Use Ingress rules to expose applications Understand the Sidecar multi-container Pod design pattern Setting up a single tier service mesh Tainted Nodes and Tolerations Use the Helm package manager to deploy existing packages A Completed Project Install Jenkins Using Helm and Run a Demo Job Custom Resource Definitions (CRDs) Patching Understanding Security Contexts for Cluster Access Control Utilize container logs Advanced Logging Techniques Troubleshooting Calicoctl Deploy a Kubernetes Cluster using Kubeadm Monitoring Applications in Kubernetes Resource-Based Autoscaling Create ServiceAccounts for use with the Kubernetes Dashboard Saving Your Progress With GitHub CKAD Practice Drill Alta Kubernetes Course Specific Updates Sourcing Secrets from HashiCorp Vault Example CKAD Test Questions

Duration 4 Days 24 CPD hours This course is intended for #NAME? Overview At the completion of this course, students already familiar with the RHCT/RHCSA administration skills will have exposure to all competencies tested by the RHCSA and RHCE exams. If you are an experienced Linux© system administrator and hold a Red Hat Certified System Administrator (RHCSA©) credential or possess equivalent skills and want to broaden your ability to administer Linux systems at an enterprise level, this is the perfect course.The course will empower you to deploy and manage network servers running caching domain name service (DNS), MariaDB, Apache HTTPD, Postfix SMTP null clients, network file sharing with network file system (NFS) and server message block (SMB), iSCSI initiators and targets, advanced networking and firewall configurations, and to use bash shell scripting to help automate, configure, and troubleshoot your system. Through lectures and hands-on labs, you will be exposed to all competencies covered by the Red Hat Certified Engineer (RHCE) exam (EX300), supplementing what you have already learned in earning your RHCSA credential.This course is based on Red Hat© Enterprise Linux 7. Getting Started with the Classroom Environment Given a virtualized environment, begin to administrate multiple systems using prerequisite skills Enhance User Security Configure system to use Kerberos to verify credentials and grant privileges via sudo Bash Scripting and Tools Automate system administration tasks utilizing Bash scripts and text-based tools File Security with GnuPG Secure files with GnuPG. Software Management Use yum plugins to manage packages and understand the design of packages to build a simple package Network Monitoring Profile running services then capture and analyze network traffic Route Network Traffic Configure system to route traffic and customize network parameters with sysctl Secure Network Traffic Secure network traffic through SSH port forwarding and iptables filtering/network address translation (NAT) NTP Server Configuration Configure an NTP server Filesystems and Logs Manage local file system integrity, monitor system over time, and system logging Centralized and Secure Storage Access centralized storage (iSCSI) and encrypt filesystems SSL-encapsulated Web Services Understand SSL certificates and deploy an SSL encapsulated web service Web Server Additional Configuration Configure web server with virtual hosts, dynamic content, and authenticated directories Basic SMTP Configuration Configure an SMTP server for basic operation (null client, receiving mail, smarthost relay) Caching-Only DNS Server Understand DNS resource records and configure a caching-only name server File Sharing with NFS Configure file sharing between hosts with NFS File Sharing with CIFS Configure file and print sharing between hosts with CIFS File Sharing with FTP Configure file sharing with anonymous FTP Troubleshooting Boot Process Understand the boot process and recover unbootable systems with rescue mode

Duration 2 Days 12 CPD hours This course is intended for Architects and specialists who are involved in a form of Enterprise Architecture, such as; business, application, data, technology, management and security architecture. Managers in the role of Project-, Operational- and Senior-Manager. Overview The first day of the TOGAF Foundation Level 1 training will focus on the concepts of Enterprise Architecture and its position in order to extensively consider the concepts of TOGAF and the relationship between them. The second day is devoted to going through an architectural process based on a case, in which the concepts discussed the previous day are reviewed again, but this time in context. In this way you obtain a clear and clear picture of TOGAF and the mostly theoretical and abstract material is presented in a digestible way. The TOGAF Foundation level 1 training will focus on the concepts of Enterprise Architecture and its position in order to extensively consider the concepts of TOGAF and the relationship between them. Part 1 Introduction Introduction Enterprise Architecture Position Enterprise Architecture Introduction TOGAF Overview of TOGAF concepts Architecture Capability Framework Architecture Development Method (ADM) Guidelines & Techniques Enterprise Continuity & Tools Reference Models Architecture Content Framework preliminary phase Phase A Architecture Vision' Phase B Business Architecture Phase C Information Systems Architecture Phase D Technology Architecture Phase E: Opportunities & Solutions Phase F: Migration Planning Phase G: Implementation Governance Phase H: Architecture Change Management Architects and specialists who are involved in a form of Enterprise Architecture, such as; business, application, data, technology, management and security architecture. Managers in the role of Project-, Operational- and Senior-Manager. Part 2 TOGAF Concepts Part 3 Going through a TOGAF Cycle Additional course details: Nexus Humans TOGAF training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the TOGAF course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network, systems, and consulting systems engineers Network designers, administrators, and managers Overview Upon completing this course, students will be able to meet these objectives: Describe the differences between the Cisco IOS and NX-OS operating systems. Describe the features and functionality of the Cisco NX-OS. Describe how the Cisco NX-OS is used for functionality specific to different Cisco Nexus switching platforms, such as the 7000-series, 5000-series, and 1000-series switches. Understand basic and advanced configurations of the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. Understand basic and advanced configurations of the Cisco Virtual Security Gateway. Understand troubleshooting techniques for the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. This course is designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). The Cisco NX-OS Introduction to the Cisco NX-OS Operational Differences between the Cisco IOS and NX-OS Basic Configuration of Cisco Nexus Switches using NX-OS Initial Configuration of the Cisco Nexus switches Configuring Basic Layer 2 Features using the NX-OS Basic Layer 3 Features using the NX-OS Advanced Configuration of Cisco Nexus Switches using NX-OS Advanced Layer 2 Features of Cisco Nexus switches Advanced Layer 3 Features of Cisco Nexus switches Integrating the Nexus 1000v with the VMware vCenter Server Configuring Cisco NX-OS on the Virtual Security Gateway Troubleshooting Cisco NX-OS Configuration Issues Understanding High Availability (HA) Feature of the Cisco NX-OS Basic Troubleshooting Techniques Advanced Troubleshooting Techniques Additional course details: Nexus Humans Cisco NX-OS for IOS Administrators v2.0 (DCNXA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco NX-OS for IOS Administrators v2.0 (DCNXA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for data warehouse engineers, data platform engineers, and architects and operators who build and manage data analytics pipelines. Completed either AWS Technical Essentials or Architecting on AWS Completed Building Data Lakes on AWS Overview In this course, you will learn to: Compare the features and benefits of data warehouses, data lakes, and modern data architectures Design and implement a data warehouse analytics solution Identify and apply appropriate techniques, including compression, to optimize data storage Select and deploy appropriate options to ingest, transform, and store data Choose the appropriate instance and node types, clusters, auto scaling, and network topology for a particular business use case Understand how data storage and processing affect the analysis and visualization mechanisms needed to gain actionable business insights Secure data at rest and in transit Monitor analytics workloads to identify and remediate problems Apply cost management best practices In this course, you will build a data analytics solution using Amazon Redshift, a cloud data warehouse service. The course focuses on the data collection, ingestion, cataloging, storage, and processing components of the analytics pipeline. You will learn to integrate Amazon Redshift with a data lake to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon Redshift. Module A: Overview of Data Analytics and the Data Pipeline Data analytics use cases Using the data pipeline for analytics Module 1: Using Amazon Redshift in the Data Analytics Pipeline Why Amazon Redshift for data warehousing? Overview of Amazon Redshift Module 2: Introduction to Amazon Redshift Amazon Redshift architecture Interactive Demo 1: Touring the Amazon Redshift console Amazon Redshift features Practice Lab 1: Load and query data in an Amazon Redshift cluster Module 3: Ingestion and Storage Ingestion Interactive Demo 2: Connecting your Amazon Redshift cluster using a Jupyter notebook with Data API Data distribution and storage Interactive Demo 3: Analyzing semi-structured data using the SUPER data type Querying data in Amazon Redshift Practice Lab 2: Data analytics using Amazon Redshift Spectrum Module 4: Processing and Optimizing Data Data transformation Advanced querying Practice Lab 3: Data transformation and querying in Amazon Redshift Resource management Interactive Demo 4: Applying mixed workload management on Amazon Redshift Automation and optimization Interactive demo 5: Amazon Redshift cluster resizing from the dc2.large to ra3.xlplus cluster Module 5: Security and Monitoring of Amazon Redshift Clusters Securing the Amazon Redshift cluster Monitoring and troubleshooting Amazon Redshift clusters Module 6: Designing Data Warehouse Analytics Solutions Data warehouse use case review Activity: Designing a data warehouse analytics workflow Module B: Developing Modern Data Architectures on AWS Modern data architectures

This course will teach you everything from scratch right from simple setups to complex solutions. If you want to master SSL and HTTPS in-depth, this course is for you! No prior knowledge of computer networks, encryption, or configuring web servers is required.

If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer. The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors. The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc. This programme will give participants: A clear understanding of the organisation's legal responsibilities for managing contractors The information they need to assess the competence of contractors A practical understanding of risk assessment principles and the transfer of risk to contractors A step-by-step guide to the key aspects of managing contractors in practice, covering:Planning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion Practical guidance on the integration of health and safety controls into organisational procedures for contractor management 1 Introduction Who are contractors? Why manage contractors? Different types of contractors Costs of poor contractor performance 2 Overview of health and safety law and liability Health and safety law and statutory duties Relevance of civil and criminal law Enforcement and prosecution 3 Relevant legislation for controlling contractors Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 1994 (as amended, 2007) Other relevant legislation Contract law 4 Managing contractors in practice Exercise - how well is it happening? The objectives Five step approachPlanning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion 5 Planning the work Scope and extent Risk assessment Interface and other activities Who controls what? Contract arrangements 6 Selecting the right contractor(s) Locating contractor organisations Selection the right contractors Assessing contractor competence Approved lists/frameworks Tender process 7 Pre-work commencement Co-ordination and co-operation Exchange of information Contractor risk assessments and method statements Permits to work Case study exercise 8 During contract work Communication and liaison Supervision and inspection of the work Inspection and reporting procedures Security issues Facilities and access 9 Reviewing work on completion Why, what and how? Achieving continuous improvement in contractor performance 10 Questions, discussion and review