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Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

***Limited Time Exclusive Lead Auditor Bundle*** Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfills all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Lead Auditor bundle that has everything you need to succeed in Lead Auditor and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Lead Auditor bundle has been designed by industry experts. We prioritized what learners were looking for in a complete Lead Auditor package and developed this in-demand Lead Auditor course that will enhance your skills and prepare you for the competitive job market. Also, our Lead Auditor experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Lead Auditor, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Lead Auditor Bundle Consists of the following Premium courses: Course 01: Internal Audit Training Diploma Course 02: Performance Management Course 03: People Management Skills Level 3 Course 04: Financial Investigator Course 05: Level 3 Tax Accounting Course 06: Certificate in Anti Money Laundering (AML) Course 07: Payroll Management Course Course 08: Financial Analysis Course 09: Team Management Course 10: Level 3 Xero Training Course 11: Professional Bookkeeping Course Course 12: GDPR Data Protection Level 5 Course 13: Microsoft Excel Level 3 Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning for this Lead Auditor Bundle Course: One payment, but lifetime access to 14 CPD Lead Auditor courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the Lead Auditor course from your computer, tablet or mobile device Lead Auditor CPD accredited courses - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the Lead Auditor course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Lead Auditor Bundle Course 01: Internal Audit Training Diploma Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor Course 02: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 03: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 04: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Course 05: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 06: Certificate in Anti Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 07: Payroll Management Course Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course 08: Financial Analysis Section-1. Introduction Section-2. Profitability Section-3. Return Ratio Section-4. Liqudity Ratio Section-5.Operational Analysis Section-6. Detecting Manipulation Course 10: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 11: Professional Bookkeeping Course Section 01: Introduction Section 02: Basic Accounting Terms Section 03: Common Transactions Section 04: Practice Course 12: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 13: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks …and many more Course 14: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Lead Auditor bundle. Requirements This Lead Auditor course has been designed to be fully compatible with tablets and smartphones. Career path Having this Lead Auditor expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Internal Audit Training Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Internal Audit Training Diploma) absolutely Free!

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Stock Market Investing & Trading - Level 2 including 11 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Trade efficiently in the stock market, learning advanced techniques and strategies from the Stock Market Investing & Trading - Level 2 course. The Stock Market Investing & Trading - Level 2 course aims to equip you with all the required knowledge and skills to trade like a pro in the stock market and gain a consistent profit. You'll be trained on technical and candlestick chart analysis to equip you with the skills to perceive the market accurately. You'll also learn trading tips, exploring tools and exchange policy. What's more, you'll explore some mistakes of new traders that will protect you from making poor trading decisions. Thrive in the stock market by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. All of our courses have interactive online modules that allow studying to take place where and when you want it to. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Stock Market Investing & Trading - Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Courses are included with this Bundle: Course 1: Stock Market Investing for Beginners Course 2: Forex Trading Level 3 Course 3: Budgeting and Forecasting Course 4: Business Analysis Level 3 Course 5: Level 2 Financial Planning and Management Course Course 6: Corporate Finance: Working Capital Management Course 7:Team Management Course 8: Microsoft Excel Level 3 Course 9: GDPR Data Protection Level 5 Course 10: Financial Modeling Using Excel Course 11: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 12: Risk Management Level 7 Curriculum: Course 1: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1 Module 14: Investment Rules: Rule-2 Module 15: Investment Rules: Rule-3 Module 16: Investment Rules: Rule-4 Module 17: Investment Rules: Rule-5 Module 18: Stock Market Dictionary Module 19: Setting Up the Trading Platform Course 2: Forex Trading Level 3 Module 1: Introduction to Forex Trading Module 2: Major Currencies and Market Structure Module 3: Kinds of Foreign Exchange Market Module 4: Money Management Module 5: Fundamental Analysis Module 6: Technical Analysis Module 7: Pitfalls and Risks Module 8: Managing Risk Module 9: Trading Psychology Course 3: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 4: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 5: Level 2 Financial Planning and Management Course Personal Finance Calculations Saving for Retirement Building Credit to Buy a Home Personal Finance Guides for Beginners Cashflow Management Budgets and Money Management Course 6: Corporate Finance: Working Capital Management Module 01: Course Introduction Module 02: Introduction to Working Capital Management Module 03: Trade Credit and Receivable Management Module 04: Payables Management Module 05: Inventory Management Practices Module 06: Cash Management Practice Course 8: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 9: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 10: Financial Modeling Using Excel Welcome to the Course! Get the Overview of What You'll Learn Planning your Financial Model Building a Model Template Projecting the Income Statement Projecting the Balance Sheet Projecting Cash Flows Advanced Financial Modeling BONUS LESSON: Top 5 Excel Features for Financial Modellers Course 11: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 12: Risk Management Level 7 Module 01: Introduction to Risk Management Module 02: Risk and Types of Risk Module 03: Benefits of Risk Management Module 04: Enterprise Risk Management Module 05: Risk Management Process Module 06: Risk Analysis & Assessment Module 07: The Risk Evaluation Process Module 08: Managing Financial Risks Module 09: The Fundamentals of Operational Risk Management Module 10: Managing Technology Risks Module 11: Managing Legal & Political Risk Module 12: Environmental Risk Assessment Module 13: Risk Assessment at Workplace Module 14: Market & Social Risk Assessment Module 15: Preparing Risk Management Plan: Step by Step How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 12 = £120) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Stock Market Investing & Trading - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Stock Market Investing & Trading - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

FREE Level 5 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificates| 145 CPD Points | Installment Payment

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Level 3 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 145 CPD Points| CPD & CiQ Accredited

FREE Level 7 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited