50617 Courses delivered Online

Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated.  Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do.  This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public.  You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience Matching your objectives to your audience's motivations. Identifying the right tone and language. Understanding how, where and when your audience wants to be spoken to. Session 2: Refining your objectives  Breaking down strategic aims into tactical steps Metrics and milestones: defining and measuring progress and success. Rapidly building a brief for your communications. Session 3: Telling the story  Using metaphors, visuals, comparisons to frame your narrative. From slide decks to online campaigns - choosing the right formats for delivering your message. Selecting communications channels to maximise reach and impact. Session 4: Keeping it going  Processes and systems for launching and maintaining communications campaigns. Building social proof – creating and curating content. Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov

24 Hour Flash Deal **25-in-1 Digital Product Manager Diploma Mega Bundle** Digital Product Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Digital Product Manager Diploma package online with Studyhub through our online learning platform. The Digital Product Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Digital Product Manager Diploma course provides complete 360-degree training on Digital Product Manager Diploma. You'll get not one, not two, not three, but twenty-five Digital Product Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Digital Product Manager Diploma courses are yours for as long as you want them once you enrol in this course This Digital Product Manager Diploma Bundle consists the following career oriented courses: Course 01: Digital Product Management Course 02: Product Management Course 03: Product Management for Maximum Sales: Boosting Business Success Course 04: Production Manager Course 05: Agile Scrum Master Certification Course 06: Lean Organisation Management Principles, Process and Techniques Course 07: Advanced Diploma in User Experience UI/UX Design Course 08: Strategic Planning and Analysis for Marketing Course 09: Sales and Marketing Course 10: Retail Management Course 11: Affiliate Marketing Course 12: Marketing Strategies for Business Course 13: ETSY Marketing and Business Course 14: Digital Media & Interaction Design Diploma Course 15: Digital Marketing Course 16: Product Photography Course 17: Video Editing- DaVinci Resolve Course 18: E-Commerce: Complete Guide to Income Mastery Course 19: Professional After Effect for Photography Course 20: Adobe Lightroom CC Course 21: Photoshop Training for Beginners Course 22: Business Networking Skills Course 23: Creative Thinking: Techniques and Tools for Problem Solving Course 24: GDPR Training Course 25: Time Management The Digital Product Manager Diploma course has been prepared by focusing largely on Digital Product Manager Diploma career readiness. It has been designed by our Digital Product Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Digital Product Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Digital Product Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Digital Product Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Digital Product Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Digital Product Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Digital Product Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Digital Product Manager Diploma lessons One to one assistance from Digital Product Manager Diploma professionals if you need it Innovative exams to test your knowledge after the Digital Product Manager Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Digital Product Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Digital Product Manager Diploma certificate and transcript on the next working day Easily learn the Digital Product Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Digital Product Manager Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Digital Product Manager Diploma Requirements To participate in this Digital Product Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Digital Product Manager Diploma Career path You will be able to kickstart your Digital Product Manager Diploma career because this course includes various courses as a bonus. This Digital Product Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Digital Product Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Microblading Online Course What is Microblading? Microblading is a tattooing technique in which a small handheld tool made of several tiny needles is used to add semi-permanent pigment to the skin. Course Content History of Microblading Health & Safety at work How to do a risk assessment Preventing Legionella Control of substances hazardous to health regulations 2002 (COSHH) Code of Practice for hygiene in beauty salons The appearance of the therapist Sterilisation and disinfection The manual handling operations regulations 1992 Ergonomics The personal protective equipment at work regulations 1992 The provisions and use of work equipment regulations 1992 The Provisions and use of work equipment regulations 1998 The environmental protection act 1990 Safe disposal of sharps Tattoo regulations act W.E.E.E regulations 2006 The regulatory reform (fire safety) order 2005 Types of fire extinguishers The reporting or injuries, diseases and dangerous occurrences regulations 1995 Health and safety first aid regulations 1981 Electricity at work regulations 1989 Public liability and employers liability insurance The local authority licensing application Effective cleaning Types of cleaning agents Bloodborne pathogens Gloves Handwashing techniques Bloodborne pathogens policy and procedure Why clients may want Permanent Makeup Client satisfaction Equipment you will need Microblading consultation form Topical anaesthetic form Pre-procedure advice Permanent cosmetics aftercare Patch testing Contraindications Contra-actions Anatomy of skin Wound healing Lymphatic system Cardiovascular system Eyebrow symmetry Pigments Colour theory Colour correction/removal Trouble shootingTroubleshooting Skin tones Skin undertone test Colour changes Needle configuration Needle depths Microblading tools Anaesthetics Microblading information Worksheets Training Kit if purchased 2 x Pigment 1 x Piece Microblading Manual Pen 3 x Piece Eyebrow Practice Skin 1 x Piece Mapping String 1 x Piece Eyebrow Pen 3 x Sticky Stencil Ruler 5 x Pieces Microblading Needles 4 x Alcohol Pads 4 x Mixing Rings 4 x Mixing Swabs 4 x Mascara Wands 3 x Aftercare creams Certificate You will receive an end of course certificate which is accredited by the CPD Group and allows you to work in public. How do Online Courses work? http://www.kbhtrainingacademy.com/online-courses Duration of Course? You will have 6 months to complete the course before it expires. Will I require a model? Yes, 3 cases of studies are required to complete all of the required case studies. Are there video tutorials? Yes, you will have links to YouTube and training videos to watch the treatment being performed. Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience, nor qualifications are not necessary if you would like to enrol on our Course. We do however suggest our Eyebrow Shaping Course. Do you offer finance? http://www.kbhtrainingacademy.com/finance

Data comms training course description A hands on training course introducing the concepts of data communications, moving on to covering both LAN and WAN technology. Quizzes are used extensively to ensure material has sunk in and to maximise learning time. Hands on sessions ensure that by the end of the course delegates have made cables, built LANS and WANS, configured TCP/IP, switches and routers. What will you learn Use the seven layer model to classify networking buzzwords. Build and troubleshoot Ethernet, LAN/WAN and WiFi networks Explain the difference between switches and routers. Connect networks with routers. Data comms training course details Who will benefit: Anyone who requires a technical introduction to networks. Prerequisites: None. Duration 3 days Data comms training course contents What are networks? What is data communications? What are networks? Types of network, LANs, LAN choices, WANs, WAN choices, PANs, SANs, MANs, connecting networks. Internetworks, the internet, clouds. Networks and standards Standards bodies, ISO, ITU, IEEE, IETF, OSI 7 layer reference model, TCP/IP and OSI, ping and the 7 layer model, encapsulation, fragmentation. The physical layer Transmission media: Copper, Fibre, RF, UTP, Cat 5/5e/6/7..., RJ45, straight and cross over cables. Coax, Fibre cable & connectors, SFP, MMF, SMF, radio spectrum, frequencies, ranges, noise and electrical distortion, repeaters. Hands on Cabling, ping. Bandwidth Definition, Bits, bytes, speeds, simplex, half/full duplex, a/symmetrical, aggregation, latency. Calculating bandwidth requirements. The Data Link layer Frames, classifications, standards, LAN/WAN layer 2 technologies (Point to point, virtual circuits). Ethernet What is Ethernet? 802.3, evolution from CSMA/CD, choosing cables, topologies, NICs, MAC addresses. Ethernet frame format. Hands on Analysing Ethernet frames. Ethernet switches Connecting multiple devices, switches work at layer 2, Switches vs. hubs, simultaneous conversations, full duplex, MAC address database, how switches work, switch benefits, loops, STP. Console ports. Hands on Switches and WireShark, configuring switches, broadcast storms, STP. VLANS What are VLANs, why have VLANs. Hands on The effect of VLANs on network traffic. Wireless LANs Type of wireless network. WiFi, 802.11b/g/n/ac, WiFi6, antennae, interference, 802.11 frame format, CSMA/CA, half duplex, Wireless Access Points, security. Hands on Building a WiFi network. WANS WAN architecture, WAN types, service providers, access equipment, DTE, DCE, core equipment, WANs and the 7 layer model, choosing a WAN. WAN access Point to point, multi access, Internet, phone lines, leased lines, xDSL, broadband architecture. DOCSIS, FTTH, PON, SD-WAN. Older technologies (if required): Modems, ISDN, 64k, E1, TDM. Packet switched networks Packet switching, virtual circuits, Hub & spoke, partial & full mesh, MPLS, MPLS and routers, Why MPLS? MPLS -TE, MPLS VPN, Internet VPN. Older technologies (if required). Service provider technologies Transport plane, SDH, SONET, WDM, CWDM, DWDM, DWDM architectures, OTN. TCP/IP Definition, protocols, services, internetworking, the Internet, intranets, IAB, RFCs, IP header, IP addressing, subnet masks, IPv6, TCP, UDP. Hands on IP address and subnet mask configuration. Routers What are routers? Routers vs switches, when to route and when to switch, default gateways, routing tables, static routes, routing protocols. Firewalls, how firewalls work. Hands on Router configuration, tracert. Applications Clients, servers, web, HTTP, Email, resource sharing, IM, VoIP, Video over IP, terminal emulation, ftp, ssh. Hands on telnet

Overview   With the ever-increasing demand for Confidence in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Confidence may be.   Learning about Confidence or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Confidence. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Confidence is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Self Confidence Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Self Confidence Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Self Confidence Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Confidence, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Confidence, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Confidence, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Self Confidence Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1- The Basics of Confidence The Basics of Confidence 00:00 Module 2-Common Barriers to Confidence Common Barriers to Confidence 00:00 Module 3- Assessing Your Confidence Level Assessing Your Confidence Level 00:00 Module 4-Finding Your Motivation Finding Your Motivation 00:00 Module 5-Building Your Confident Self Building Your Confident Self 00:00 Module 6-Communicating Your Confidence Communicating Your Confidence 00:00 Module 7-Confident Decision Making And Problem Solving Confident Decision Making And Problem Solving 00:00 Module 8-Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:00

24 Hour Flash Deal **25-in-1 Sales Management Advanced Diploma Mega Bundle** Sales Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Management Advanced Diploma package online with Studyhub through our online learning platform. The Sales Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Management Advanced Diploma course provides complete 360-degree training on Sales Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Sales Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Management courses are yours for as long as you want them once you enrol in this course This Sales Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales and Marketing Course 03: Advanced Sales and Selling Management Techniques Course 04: Sales and Marketing: Email Marketing Course 05: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 06: B2B Business Development: Strategies for Sustainable Growth Course 07: Learn to Create A Selling Strategy that Drives Sales Course 08: NLP For Sales, Persuasion & Influence Course 09: Increase Your Sales Through a Profitable Pricing Strategy Course 10: Product Management for Maximum Sales: Boosting Business Success Course 11: Sales Analysis in Excel Course 12: Residential Property Sales Course 13: Basic Training for Real Estate Agents Course 14: Retail Management Course 15: Retail Associate Certificate Course 16: Telemarketing Course 17: Diploma in Sales and Strategic Marketing Certificate Course 18: ETSY Marketing and Business Course 19: Affiliate Marketing Course 20: Content Writing & Copywriting For SEO and Sales Course 21: Marketing Strategies for Business Course 22: Learn to Drive Traffic into Sales through Digital Marketing Course 23: Step-by-Step Guide to Defining and Sizing Your Market Course 24: Corporate Relationship Goals for Success Course 25: Get a Job in Sales: Your Fast Track to Career Success In this exclusive Sales Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Management Advanced Diploma lessons One to one assistance from Sales Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Sales Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Management Advanced Diploma certificate and transcript on the next working day Easily learn the Sales Management Advanced Diploma skills and knowledge you want from the comfort of your home The Sales Management Advanced Diploma course has been prepared by focusing largely on Sales Management Advanced Diploma career readiness. It has been designed by our Sales Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Management bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Sales Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Management Advanced Diploma Career path You will be able to kickstart your Sales Management Advanced Diploma career because this course includes various courses as a bonus. This Sales Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview Essential oils can help both our mental and physical; thus, essential oil therapy is becoming more popular. If you are seeking a career in the wellness industry, learning about these oils can be highly beneficial. You can develop an overall understanding of essential oil therapy with our Essential Oil Therapy Course.  Through this course, you will be introduced to the fundamentals of essential oils and their benefits. The course will educate you on the aromatherapy application techniques. You will receive detailed lessons on the use of oils for mental and physical health. In addition, the course will show you how oils can help with specific health concerns. You will receive a certificate of achievement at the end of the course. This certificate will help you pursue a dream career in the relevant industries. Enrol now! Course Preview Learning Outcomes Learn about the essential oils and their benefits Know the process of extracting essential oils Grasp the skills for aromatherapy application techniques Understand how essential oils are used for emotional and physical well-being Learn the process of using aroma therapy for specific health concerns Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Aromatherapy application Essential oil extraction Essential oil therapy Who Should Take This Essential Oil Therapy Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Essential Oil Therapy Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Essential Oil Therapy Course will equip you with effective skills and abilities and help you explore career paths such as  Masseuse Holistic Health Practitioner Spa Therapist Beauty and Wellness Consultant Module 1: Introduction to Aromatherapy and Essential Oils Introduction to Aromatherapy and Essential Oils 00:15:00 Module 2: Popular Essential Oils and Their Benefits Popular Essential Oils and Their Benefits 00:20:00 Module 3: Essential Oil Extraction and Quality Essential Oil Extraction and Quality 00:19:00 Module 4: Aromatherapy Application Techniques Aromatherapy Application Techniques 00:20:00 Module 5: Essential Oils for Physical Well-being Essential Oils for Physical Well-being 00:19:00 Module 6: Essential Oils for Emotional and Mental Well-being Essential Oils for Emotional and Mental Well-being 00:15:00 Module 7: Essential Oil Applications for Skin and Hair Essential Oil Applications for Skin and Hair 00:16:00 Module 8: Creating Aromatherapy Blends and Products Creating Aromatherapy Blends and Products 00:11:00 Module 9: Aromatherapy for Specific Health Concerns Aromatherapy for Specific Health Concerns 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This radical way of building empathy is inspired by the work of the ‘Roots of Empathy’ organisation in Canada. Roots of Empathy (ROE) is dedicated to building caring and peaceful societies through the development of empathy in children. It is a parenting education programme for elementary school students (between the ages of 3 to 14 years) based on monthly visits to the classroom by a parent and infant from the school neighbourhood. Course Category Behaviour and Relationships Autism and Communication Meeting emotional needs Description This radical way of building empathy is inspired by the work of the ‘Roots of Empathy’ organisation in Canada. As Mary Gordon founder of this way of working describes: ‘By regular visits to the classroom of local mums and their children build an empathic relationship with the baby.MARY GORDON Roots of Empathy (ROE) is dedicated to building caring and peaceful societies through the development of empathy in children. It is a parenting education program for elementary school students (between the ages of 3 to 14 years) based on monthly visits to the classroom by a parent and infant from the school neighbourhood. We teach teachers and educators to help children to observe, over the school year, how their baby forms an attachment to his or her parent. Children are encouraged to record how the infants develop. The children learn to spot their babies cues and unique temperament, while celebrating developmental milestones. Children are prepared for responsible and responsive parenting as they increase their knowledge about human development, learning, and infant safety. The baby project program brings about the development of empathy and emotional literacy: As children learn to take the perspective of others they are less likely to hurt through bullying, exclusion, aggression, and violence. Children learn how to challenge cruelty and injustice in their own classroom. Messages of social inclusion and activities that are consensus-building contribute to a culture of caring that changes the tone of the classroom. Involving fathers and men provides rich models of male nurturance Testimonials ‘13% increase in empathy scores for our year 1s’ ‘Years 2s empathy had increased by 35%’ ‘Now that I am older I can be happy for other people’ (6 year old) ‘Everyone is special – thats the truth – but when I was small I thought its not fair when someone got a present and I didn’t’ (7 year old) Dramatic improvements in children taking responsibility for actions and being less defiant over the year of the project. Learning Objectives Understanding of method and approach to building empathy with babies Full understanding of background to this approach Practical advice received as to how to set up baby project in classrooms across school Who Is It For ? Teachers School leaders Project Coordinators Social Care Course Content We will provide theoretical and evidence back ground to impact of this work. We will describe existing UK school based work. We will inspire staff in attendance to want to actively engage in this work There may even be a baby to hold!!

This course offers a deep dive into the marketing mix, dissecting each of the Four P's and their interconnectedness with product life cycles. Participants will analyze how marketing decisions influence product features, pricing strategies, supply chain management, and integrated marketing communication, gaining a holistic understanding of modern marketing dynamics. After the successful completion of the course, you will be able to learn about the following, Define and explain the concept of the marketing mix. Define and elaborate on each of the Four P's: Product, Price, Place, and Promotion. Explore how the Four P's relate to different stages of the product life cycle. Examine how marketing decisions impact the product itself, including features, design, and branding. Evaluate how marketing strategies affect pricing decisions, such as setting initial prices, discounts, and pricing adjustments. Define the concept of the supply chain and its significance in marketing. Analyze how efficient supply chain management can impact product availability, distribution, and customer satisfaction. Define integrated marketing communication (IMC) and its role in modern marketing. Examine the components of IMC, including advertising, public relations, sales promotion, personal selling, and digital marketing. From defining the marketing mix to exploring supply chain significance and integrated marketing communication, this course covers the essentials. Participants will examine pricing decisions, product life cycle stages, and the components of integrated marketing communication, preparing them to navigate complex marketing landscapes strategically.   Dive into the intricacies of the marketing mix with this course, dissecting each Four P - Product, Price, Place, and Promotion - and understanding their impact on product life cycles. Participants will gain insights into supply chain management and integrated marketing communication, emerging equipped to make strategic marketing decisions across diverse aspects of the field. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Marketing Mix Self-paced pre-recorded learning content on this topic. Understanding the Marketing Mix Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Product Manager Pricing Strategist Distribution Coordinator Promotion Specialist Supply Chain Analyst Marketing Communication Manager Branding Consultant Digital Marketing Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.