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3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificates Included | 10 CPD Courses | Lifetime Access | Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

24 Hour Flash Deal **33-in-1 Domestic Abuse Worker Mega Bundle** Domestic Abuse Worker Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Domestic Abuse Worker package online with Studyhub through our online learning platform. The Domestic Abuse Worker bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Domestic Abuse Worker course provides complete 360-degree training on Domestic Abuse Worker. You'll get not one, not two, not three, but thirty-three Domestic Abuse Worker courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Domestic Abuse Worker courses are yours for as long as you want them once you enrol in this course This Domestic Abuse Worker Bundle consists the following career oriented courses: Course 01: Domestic Violence and Abuse Awareness Diploma Course 02: Criminology, Domestic Violence and Criminal Intelligence Course 03: Vulnerability, Abuse & Safeguarding Course 04: Child Safeguarding Level 3 Training Course 05: Safeguarding Children & Child Risk Assessment Course 06: Abuse Response and Reduction: Empowering a Safer Environment Course 07: Social Crime Awareness: Understanding and Prevention Course 08: Play Therapy, Mental Health and Child Psychology Diploma Course 09: Traumatic Stress Disorder (PTSD) Counselling Course 10: Crisis and Trauma Counselling in Early Childhood Course 11: Psychological Wellbeing and Crisis Intervention Course 12: Substance Misuse Awareness Diploma Course 13: Mental Health Support Worker Course 14: Mental Health and Wellbeing Course 15: Anger Management Course 16: Resilience Training: Developing Mental Resilience Course 17: Conflict Resolution Course 18: Family Support Worker Course Course 19: Social Work Diploma Course 20: Communication Skills in Health and Social Care Course 21: Health & Social Care Course 22: Social Housing Management Course 23: Youth Work Diploma Course 24: Save Children from Abuse | Interactive Training Course 25: Sexual Harassment Awareness Training Course 26: Child Sexual Exploitation Awareness Diploma Course 27: Drugs and Alcohol Awareness Training Course 28: Autism Awareness Course 29: Paediatric First Aid Course 30: Mindfulness and Self Control Course 31: Workplace Violence, Harassment and Conflict Resolution Training Course 32: Cross-Cultural Awareness Training Diploma Certificate Course 33: Cyber Security Incident Handling and Incident Response In this exclusive Domestic Abuse Worker bundle, you really hit the jackpot. Here's what you get: Step by step Domestic Abuse Worker lessons One to one assistance from Domestic Abuse Worker professionals if you need it Innovative exams to test your knowledge after the Domestic Abuse Worker course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Domestic Abuse Worker courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Domestic Abuse Worker certificate and transcript on the next working day Easily learn the Domestic Abuse Worker skills and knowledge you want from the comfort of your home The Domestic Abuse Worker course has been prepared by focusing largely on Domestic Abuse Worker career readiness. It has been designed by our Domestic Abuse Worker specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Domestic Abuse Worker Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Domestic Abuse Worker bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Domestic Abuse Worker Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Domestic Abuse Worker Elementary modules, allowing our students to grasp each lesson quickly. The Domestic Abuse Worker course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Domestic Abuse Worker training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Domestic Abuse Worker Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Domestic Abuse Worker course, all you need is - A smart device A secure internet connection And a keen interest in Domestic Abuse Worker Career path You will be able to kickstart your Domestic Abuse Worker career because this course includes various courses as a bonus. This Domestic Abuse Worker is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Domestic Abuse Worker career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **33-in-1 Management and Leadership Mega Bundle** Management and Leadership Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Management and Leadership package online with Studyhub through our online learning platform. The Management and Leadership bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Management and Leadership course provides complete 360-degree training on Management and Leadership. You'll get not one, not two, not three, but thirty-three Management and Leadership courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Management and Leadership courses are yours for as long as you want them once you enrol in this course This Management and Leadership Bundle consists the following career oriented courses: Course 01: Leadership and Management Essential Skill Course 02: Strategic Management and Leadership Development Course 03: Leadership Skills Training Course 04: Team Management Course 05: Operations and Time Management Course 06: Strategic Business Management Course 07: Business Strategy Planning Course 08: Project Management Course 09: Risk Management Course 10: Corporate Risk And Crisis Management Course 11: Change Management Course 12: Lean Leadership, Culture and Management - Online Diploma Course 13: Agile Project Management Diploma Course 14: Agile Scrum Master Certification Course 15: Effective Strategies for Teaching Students with Learning Disabilities Course Course 16: Conflict Resolution Course 17: Negotiation Skills Course 18: Performance Management Course 19: Diploma in Workplace Professionalism and Communication Course 20: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 21: Team Building Masterclass Course 22: Talent Management & Employee Retention Techniques Course 23: Employee Training Responsibilities: Effective Training Management Course 24: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 25: Employee Engagement and Retention Strategies Course 26: Delegation Skills Training Course 27: Managing Online Meetings Course 28: Corporate Relationship Goals for Success Course 29: Diversity Training Course 30: Emotional Intelligence and Social Management Diploma Course 31: Public Speaking: Presentations like a Boss Course 32: Corporate Social Responsibility Diploma Course 33: Middle Manager Management In this exclusive Management and Leadership bundle, you really hit the jackpot. Here's what you get: Step by step Management and Leadership lessons One to one assistance from Management and Leadership professionals if you need it Innovative exams to test your knowledge after the Management and Leadership course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Management and Leadership courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Management and Leadership certificate and transcript on the next working day Easily learn the Management and Leadership skills and knowledge you want from the comfort of your home The Management and Leadership course has been prepared by focusing largely on Management and Leadership career readiness. It has been designed by our Management and Leadership specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Management and Leadership Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Management and Leadership bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Management and Leadership Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Management and Leadership Elementary modules, allowing our students to grasp each lesson quickly. The Management and Leadership course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Management and Leadership training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Management and Leadership After completing this course you can progress towards- CMI Level 6 Certificate in Professional Management and Leadership Practice CMI Level 6 Diploma in Professional Management and Leadership Practice Level 6 Diploma in Management and Leadership Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Management and Leadership course, all you need is - A smart device A secure internet connection And a keen interest in Management and Leadership Career path You will be able to kickstart your Management and Leadership career because this course includes various courses as a bonus. This Management and Leadership is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Management and Leadership career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

This course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet.

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

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