The objective of Level 5 Diploma in Education and Training qualification (accredited by OTHM) is intended to develop learners' understanding of policy, management theory and practice in education. This qualification provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. This Level 5 Diploma in Education and Training qualification will provide you with the knowledge that underpins the ability to work as an effective manager in the education sector. It combine both theoretical and practical knowledge in the education profession and will develop and enhance your knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. Learners will be able to work in a variety of roles within education administration and/or management. Program Overview: Diploma in Education and Training - Level 5 Key Highlights of Level 5 Diploma in Education and Training qualification are: Program Duration: 9 Months (Fast track mode available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Final Year of a 3 year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn Top Skills You Will LearnThis Level 5 Diploma in Education and Training programme is intended to develop your understanding of policy, management theory and practice in education. You will get an opportunity to engage with the challenges facing professionals and policy makers in education sector. The programme will develop and enhance your knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership Who is this course for? Working Professionals, A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.
Reports and proposal writing are two crucial business writing formats that business organisation needs. The Certificate in Reports and Proposals Writing course teaches you the formats of writing effective and appropriate reports and proposals that will grab the attention of the potential customers and brings fruitful results. The course covers all the stages of report writings including investigating, planning, writing and revising. You will also explore how to use graphs and charts in the report and know how to write an appealing business proposal. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Certificate in Reports and Proposals Writing is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Certificate in Reports and Proposals Writing could potentially benefit a range of roles, but would particularly enhance careers in IT Programming Web Design App Design Game Design Other professional computing roles Course Content Certificate In Reports And Proposals Writing Course Overview 00:15:00 The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Mock Exam Mock Exam- Business Writing Diploma Level 3 00:20:00 Final Exam Final Exam- Business Writing Diploma Level 3 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
This Reiki Master Teacher Course has been created for Reiki practitioners who want to share their knowledge and experience of practising Reiki and who want to learn how to teach others. This course is designed to teach you how to become a Reiki Master Teacher, so that you can learn how to prepare Reiki training courses and teach and attune others. You will be shown how to plan, design and create your courses, how to deliver them and what length they should be for each level of Reiki.
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Excel Data Analysis Complete guide bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Excel Data Analysis Complete guide related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Excel Data Analysis Complete guide bundle will help you build a solid foundation to become a proficient worker in the sector. This Excel Data Analysis Complete guide Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Microsoft Excel Level 3 Course 2: New Functions in Microsoft Excel 2021 Course 3: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 4: Microsoft Excel: Excel Sheet Comparison with VBA Course 5: Microsoft Excel: Master Power Query in 120 Minutes! Course 6: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 7: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 8: MS Word Diploma Course 9: Proofreading & Copyediting Course 10: PowerPoint Diploma Course 11: PowerBI Formulas Course 12: Outlook Tips and tricks Course 13: Excel PowerQuery and PowerPivot Course 14: Complete Microsoft Power BI 2021 Course 15: The Complete Microsoft Outlook Masterclass Course 16: Microsoft Access Complete Course (Beginner, Intermediate, Advanced) Course 17: Microsoft Access Tables and Queries Course 18: Microsoft Access Databases Forms and Reports Course 19: Microsoft Teams Course 20: Excel Pivot Tables Course 21: Data Analysis in Microsoft Excel Complete Training Course 22: Excel Must know Formulas and Functions Course 23: Excel spreadsheet for Beginner Course 24: Excel Data Analysis Course 25: Excel Vlookup, Xlookup, Match and Index 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Excel Data Analysis Complete guide bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Excel Data Analysis Complete guide Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Excel Data Analysis Complete guide training materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Excel Data Analysis Complete guide bundle! This bundle is also ideal for professionals looking for career advancement Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Excel Data Analysis Complete guide Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Unleash Your Coding Potential with the Ultimate Software Engineering Bundle! According to a recent study by Tech Nation, the UK's tech industry is booming, with an estimated 4.8 million tech workers contributing over £185 billion to the economy. It also shows a growing demand for skilled software engineers, with a projected job growth of 22% over the next decade and an average salary of £58,000 per year. Are you ready to embark on an incredible journey through the world of programming and software engineering? Our Software Engineering, Python, C++ , Javascript, CSS, HTML Coding bundle is meticulously curated to equip you with the essential skills and knowledge to thrive in this dynamic field. We've assembled a collection of 20 skill-boosting courses in this Software Engineering bundle that will teach you the fundamentals of programming, web development, machine learning, and more. You'll also gain valuable insights into cybersecurity, SaaS development, and game development, empowering you to pursue a diverse range of career paths. Don't miss out on this opportunity to enhance your coding prowess and ignite your software engineering journey. Enrol now and shape your future today! This Software Engineering, Python, C++ , Javascript, CSS, HTML Coding Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Coding with Scratch Course 02: C# Programming - Beginner to Advanced Course 03: Machine Learning with Python Course Course 04: Basics of WordPress: Create Unlimited Websites Course 05: Modern PHP Web Development w/ MySQL, GitHub & Heroku Course 06: Node JS: API Development with Swagger Course 07: Refactor Javascript Course 08: Python Programming Bible | Networking, GUI, Email, XML, CGI Course 09: Web Application Penetration Testing Course Course 10: Penetration Testing with OWASP ZAP: Mastery course Course 11: How To Startup Your Own SaaS (Software As a Service) Company (SaaS Evolution) Course 12: Three.js & WebGL 3D Programming Crash Course Course 13: HTML Web Development Crash Course Course 14: CSS Web Development Crash Course Course 15: Flutter & Dart Development for Building iOS and Android Apps Course 16: Masterclass Bootstrap 5 Course - Responsive Web Design Course 17: Game Development using Cocos2d-x v3 C++ Course 18: C++ Development: The Complete Coding Guide Course 19: .NET Core API Development Course 20: Stripe with C# Learning Outcomes of Software Engineering Bundle: Fluent coding in Python, C++, JavaScript, and more. Web development mastery with HTML, CSS, and Bootstrap. Expertise in machine learning, AI, and 3D programming. Proficiency in WordPress, PHP, and Node.js. Penetration testing skills for enhanced cybersecurity. Creating iOS and Android apps using Flutter & Dart. Building a successful SaaS company from scratch. Why Choose Our Software Engineering Bundle? FREE Software Engineering certificate accredited Get a free student ID card with Software Engineering Training Get instant access to this Software Engineering course. Learn Software Engineering from anywhere in the world The Software Engineering is affordable and simple to understand The Software Engineering is an entirely online, interactive lesson with voiceover audio Lifetime access to the Software Engineering course materials The Software Engineering comes with 24/7 tutor support If you aim to enhance your Software Engineering skills, our comprehensive Software Engineering course is perfect for you. Designed for success, this Software Engineering course covers everything from basics to advanced topics in Software Engineering. Dive into the magic of coding with courses like "Coding with Scratch" and "C# Programming - Beginner to Advanced". Harness the power of AI and data with "Machine Learning with Python Course", and effortlessly create stunning websites with "Modern PHP Web Development w/ MySQL, GitHub & Heroku". Explore cutting-edge technologies such as "Node JS: API Development with Swagger" and "Three.js & WebGL 3D Programming Crash Course. With these courses, you'll not only master programming languages but also gain the skills to secure web applications with "Web Application Penetration Testing Course" and "Penetration Testing with OWASP ZAP: Mastery Course". Each lesson in this Software Engineering course is crafted for easy understanding, enabling you to become proficient in Software Engineering. Whether you are a beginner or looking to sharpen your existing skills, this Software Engineering is the ideal choice. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Software Engineering Bundle is ideal for: Aspiring programmers seeking comprehensive language expertise. Web developers aiming to build responsive and engaging sites. Tech enthusiasts interested in AI, machine learning, and 3D programming. Individuals looking to enter the world of app development. Requirements You will not need any prior background or expertise in this Software Engineering bundle. Career path This Software Engineering bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Junior Software Engineer: £25,000 - £35,000 Web Developer: £30,000 - £40,000 Machine Learning Engineer: £40,000 - £55,000 App Developer: £35,000 - £45,000 Penetration Tester: £30,000 - £45,000 SaaS Entrepreneur: Potential for substantial earnings. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
With this hands-on video course, you'll gain a solid understanding of AWS, DevOps, and deployments at scale using ECS with the help of examples and activities. Throughout the course, you'll get to grips with a wide variety of AWS services.
GitHub is one of the most important code hosting platforms. This hands-on course will help you to understand the concepts with real-world scenarios and use cases. This course will help you become a better developer. No prior coding experience is needed to take up this course, just dedication and commitment to learning.
Explore everything that Vue.js has to offer from the ground up, all while building 4 projects to put your knowledge into practice. You will learn all of the essential Vue skills, along with the new Vue.js 3 features and syntax.
Getting Started The CMI Level 7 Extended Diploma in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Extended Diploma in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. This extensive course is aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning and progress to Chartered Management Consultant (ChMC). Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 18 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Progress to Chartered Management Consultant (ChMC) Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression Upon successful completion of their qualification, learners may wish to further their ongoing personal and professional development by accessing other CMI qualifications, such as the CMI Level 7 Qualifications in Strategic Management and Leadership Practice. Learners may, also, wish to progress onto the Chartered Management Consultant (ChMC) Award. Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. With this course, you can develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. You can progress to the Chartered Management Consultant (ChMC) Award, the ultimate professional accolade for professional consultants, after completing the CMI Level 7 Extended Diploma in Professional Consulting. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Professional Consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in Professional Consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of Professional Consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading Innovation and Change through Professional Consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and Professional Development for Professional Consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional Consulting Expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering Client requirements through Professional Consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.