This comprehensive course is designed to take you on a journey of mastering React, the popular JavaScript library for building dynamic user interfaces, and combining it with the power of .NET API for seamless back-end integration. This course will provide you with a solid foundation and hands-on experience in building full-stack applications.
Hypnotherapy offers a therapeutic approach to address emotional processing, trauma, and acceptance, aiding individuals in navigating their grief journey. While grief is universal, seeking support and exploring therapeutic options like hypnotherapy can help individuals find healing and solace amidst their pain.
Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. â±â± Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
The Character Rigging in Toon Boom Harmony Course is your go-to guide for breathing life into digital characters—minus the drama of tangled timelines and unruly layers. Built for those keen to understand the art of character rigging with structure and efficiency, this course takes you through the full process using Toon Boom Harmony, one of the industry’s most respected animation tools. From building bone structures to creating smooth deformations, you’ll explore how rigging sets the stage for animation that flows, not flops. You’ll get a clear look at how to prepare assets, organise node systems, and fine-tune controls that help characters move convincingly and consistently. Whether you're animating quirky cartoons or complex characters, this course delivers rigging know-how without unnecessary tech waffle. It’s structured for clarity, designed to save time, and—thankfully—presented in a way that won’t send you scrambling for a glossary every five minutes. If you’re ready to rig characters that behave themselves (mostly), this is the perfect place to start. Learning Outcomes: Understand the basic principles of character rigging in Toon Boom Harmony. Separate body parts and change pivot points to create a rig. Create pegs and assign them to layers to create a rig. Parent layers to create a more complex rig. Create animation using the rig. Course Curriculum: The course on Character Rigging in Toon Boom Harmony consists of 9 modules. In Module 01, students will be introduced to the course and will learn about the software used in the course. Module 02 will focus on separating the body parts of a character, and Module 03 will teach students how to change pivot points. In Module 04, students will learn about pegs, and in Module 05, they will learn how to assign pegs to layers. Module 06 will focus on parenting layers. In Module 07, students will learn how to create a head rig, and in Module 08, they will learn how to create animation using the rig. Finally, in Module 09, students will conclude the course with a thank you message. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path After completing the course on Character Rigging in Toon Boom Harmony, students can pursue the following career paths: Character Rigger - £25,000 to £50,000 per year 2D Animator - £18,000 to £35,000 per year Compositor - £25,000 to £40,000 per year Motion Graphics Designer - £20,000 to £45,000 per year Art Director - £30,000 to £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Culture never sits still — and neither should you. This course is your guide to understanding how cultural attitudes, behaviours, and expectations evolve over time, and why staying aware of these changes is vital in today’s interconnected world. Whether it's shifting social values, digital influence, or generational perspectives, cultural change isn’t just a backdrop — it’s the main stage. You’ll learn how to recognise patterns, decode their significance, and respond with insight rather than guesswork. With a thoughtful mix of theory and observation, this course explores how organisations, teams and individuals can approach cultural shifts sensibly — without losing the plot or following trends blindly. Expect engaging discussions on identity, language, workplace dynamics and global influence. No fluff, just intelligent analysis and sharp reflection. Whether you're managing people, building strategies or simply trying to keep pace without losing your head, this course keeps you informed, sharp, and comfortably ahead of the curve — without the corporate jargon or empty promises. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Embracing Cultural Shifts course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Embracing Cultural Shifts course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Embracing Cultural Shifts course: Introduction The Fundamentals of Culture Change Tools to Change a Culture Other Points to Consider Close Out Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Embracing Cultural Shifts course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £39 International: £39+ £10 (postal charge) = £49 CPD Accredited Certification from One Education After successfully completing this Embracing Cultural Shifts course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Embracing Cultural Shifts course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Embracing Cultural Shifts course is open to all, with no formal entry requirements. Career path Upon successful completion of the Embracing Cultural Shifts Course, learners will be equipped with many indispensable skills and have the opportunity to grab.
BSL and British Sign Language: BSL and British Sign Language Course Online Do you want to know more about the (BSL) British Sign Language Course? Our (BSL) British Sign Language Course is designed with all the latest information on BSL and its legal and medical intelligence. Our (BSL) British Sign Language Course have various modules to give a detailed introduction to BSL. this (BSL) British Sign Language Course describes fingerspelling, basic vocabulary and phrases. Also, the (BSL) British Sign Language Course explains the numbers, family and relationships. This (BSL) British Sign Language Course also have details on colours, animals, and food. Advanced vocabulary, grammar and syntax are part of the (BSL) British Sign Language Course. You will clearly know how to improve conversational skills, deaf culture, storytelling and narration from the (BSL) British Sign Language Course. Moreover, poetry, literature, regional variations and interpreting are modules of this (BSL) British Sign Language Course lesson. Enrol our (BSL) British Sign Language Course to communicate with people with sign language. Learning Outcome of (BSL) British Sign Language Course After completing the (BSL) British Sign Language Course, learners will know about the: Introduction to BSL, fingerspelling, basic vocabulary and phrases. The (BSL) British Sign Language Course explains numbers, family and relationships. Colours, animals, and food are part of this (BSL) British Sign Language Course. Advanced vocabulary, grammar, syntax and conversational skills are explained in the (BSL) British Sign Language Course. This (BSL) British Sign Language Course includes deaf culture, storytelling and narration. Poetry, literature and regional variations are elaborated in the (BSL) British Sign Language Course. You will learn to do interpreting with this (BSL) British Sign Language Course. Legal and medical sign language ideas will be more strong with this (BSL) British Sign Language Course. Main Course: (BSL) British Sign Language Course Free Courses are including with this BSL and British Sign Language Course BSL and British Sign Language Course, We Offer a free Autism Training Course BSL and British Sign Language Course, We Offer a free Early Years Foundation Stage (EYFS) Training Course BSL and British Sign Language Course, We Offer a free Speech & Language TherapyCourse Special Offers of this BSL and British Sign Language: BSL and British Sign Language Course This BSL and British Sign Language Course includes a FREE PDF Certificate. Lifetime access to this BSL and British Sign Language Course Instant access to this BSL and British Sign Language Course Get FREE Tutor Support to this BSL and British Sign Language Course BSL and British Sign Language: BSL and British Sign Language Course Online A comprehensive introduction to BSL is given in multiple lessons of our BSL and British Sign Language Course. This British Sign Language (BSL) course teaches the basics of fingerspelling and basic vocabulary and phrases. Numbers, families, and connections are all explained in the British Sign Language Course (BSL). This BSL and British Sign Language Course also includes information on foods, animals, and colors. The British Sign Language (BSL) course covers advanced syntax, grammar, and vocabulary. You will gain a comprehensive understanding of how to improve your conversational skills, deaf culture, storytelling, and narrative through the (BSL) British Sign Language Course. In addition, this lesson from the British Sign Language Course (BSL) covers literature, poetry, regional variations, and interpretation. Who is this course for? BSL and British Sign Language: BSL and British Sign Language Course Online This (BSL) British Sign Language Course is perfectly suited for individuals who have an interest in the world of sign language. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in British Sign Language (RQF) Requirements BSL and British Sign Language: BSL and British Sign Language Course Online To enrol in this BSL and British Sign Language Course, students must fulfil the following requirements. To join in our BSL and British Sign Language Course, you must have a strong command of the English language. To successfully complete our BSL and British Sign Language Course, you must be vivacious and self driven. To complete our BSL and British Sign Language Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this BSL and British Sign Language Course. Career path BSL and British Sign Language: BSL and British Sign Language Course Online This (BSL) British Sign Language Course will enable you to explore career options such as SEN Teacher BSL Instructor BSL Interpreter Teaching Assistant Social Worker
Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Learn from the experts As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. Who is this course for? This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. What is a Technical Author? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (7:17) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) End of course (7:21) Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Fraud Management Strategies Course Overview In today’s fast-paced business landscape, fraud is a constant threat that can disrupt operations and harm reputations. The Fraud Management Strategies Course offers a thorough exploration of effective methods for identifying, preventing, and responding to fraudulent activities. This course provides essential knowledge on developing a solid framework to safeguard your organisation, ensuring that you can address any potential risks head-on. With a detailed focus on strategies tailored to today’s business environment, this course arms you with the tools to build and maintain robust fraud management systems that protect both your assets and your reputation. Through in-depth analysis and case studies, you will gain insights into the latest fraud trends and the most effective tactics for tackling them. The course will guide you in recognising the telltale signs of fraud and help you establish preventive measures that align with your organisation's specific needs. Whether you're an experienced manager or someone new to fraud management, this course will equip you with the knowledge to develop a more secure operational environment and act decisively when necessary. Stay one step ahead of fraud with this practical, engaging course that ensures you’re ready for any challenge. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Fraud Management Module 2: Types of Fraud Module 3: Fraud Prevention Techniques Module 4: Fraud Detection Methods Module 5: Unveiling Fraudulent Evidence Module 6: Responding to Fraud Incidents Module 7: Investigating Fraud Module 8: Fraud Mitigation and Compliance Learning Outcomes: Identify diverse fraud types for proactive prevention strategies. Implement cutting-edge techniques for effective fraud prevention. Employ advanced methods to detect and analyse fraudulent activities. Unveil intricate evidence to strengthen fraud investigation skills. Develop a robust response strategy in the face of fraud incidents. Master fraud mitigation and compliance for a resilient organisational defence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance Professionals Risk Management Specialists Audit and Compliance Officers Legal and Regulatory Affairs Personnel Business Owners and Managers Law Enforcement Officers Corporate Security Professionals Anyone in a role with a focus on fraud prevention and management. Career path Fraud Analyst Risk Manager Compliance Officer Forensic Accountant Internal Auditor Financial Crime Investigator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.