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Description: The 70-741 - Networking with Windows Server 2016 (MCSA) course will prepare you for networking with Microsoft Windows server 2016. It is one of the three courses (exam: 70-740, 70-741, and 70-742) that you need to complete to obtain MCSA certification. The 70-741 - Networking with Windows Server 2016 (MCSA) course covers the networking features and functionality available in Windows Server 2016. It includes DNS, DHCP, and IPAM implementations as well as remote access solutions such as VPN and Direct Access. You will also learn how to manage and maintain Active Directory Domain Services, including configuration of service authentication and account policies, and challenges of complex enterprise environments. In the course, you will know how to implement and manage IP address spaces by using IPAM. The course will also help you to know about DFS and branch cache solutions, high-performance network features and functionality, and implementation of Software Defined Networking (SDN) solutions such as Hyper-V Network Virtualization (HNV) and Network Controller. In short, the purpose of the course is to assess your readiness and teaches you what you need to know to pass the MCSA 70-741 Networking with Windows Server 2016 exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-741 - Networking with Windows Server 2016 (MCSA) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-741 - Networking with Windows Server 2016 (MCSA) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Plan and Implement IPv4 and IPv6 Networks Plan and Implement IP Addressing Schemes for IPv4 Networks FREE 01:31:00 Configuring IPv4 Hosts 00:18:00 Managing and Troubleshooting IPv4 Connectivity 00:35:00 Implementing IPv6 for Network Hosts 00:20:00 Implementing IPv6 Transitioning and Coexistence 00:16:00 Installing and Configuring DHCP Overview of the DHCP Server Role 00:16:00 Deploying DHCP 00:36:00 Managing and Troubleshooting DHCP 00:48:00 Installing and Configuring DNS Implementing DNS Servers 00:27:00 Creating and Configuring DNS Zones 00:52:00 Understanding Active Directory Integration 00:23:00 Configuring Advanced DNS Settings 00:41:00 Troubleshooting DNS Name Resolution 00:28:00 Implementing and Managing IP Address Management Overview of IPAM 00:15:00 IPAM Deployment 00:49:00 Managing IP Address Spaces by using IPAM 00:15:00 Implementing Remote Access Remote Access Overview 00:27:00 Implementing the Web Application Proxy 00:08:00 Planning and Implementing VPNs 00:31:00 Overview of DirectAccess 00:21:00 Implementing DirectAccess 00:27:00 Installing and Configuring Branch Office Networking Configuring Networking for Branch Offices 00:39:00 Implementing Distributed File Systems 00:44:00 Implementing BranchCache 00:19:00 Implementing Advanced Networking Features Implementing Networking Features for High Performance 00:23:00 Implementing Hyper-V Advanced Networking Features 00:13:00 Introduction to Software-Defined Networking 00:10:00 Overview of Network Virtualization 00:06:00 Mock Exam Mock Exam- 70-741 - Networking with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-741 - Networking with Windows Server 2016 (MCSA) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore the depths of mechanics with our comprehensive bundle: " Bicycle Mechanic - Maintenance and Servicing ". Carefully curated for newcomers and seasoned enthusiasts, this collection delves into the intricate world of mechanics. From foundational bicycle maintenance to advanced hybrid vehicle expertise, this Bicycle Mechanic - Maintenance and Servicing bundle offers a diverse range of 8 courses, empowering you to excel in the ever-evolving field of automotive maintenance. With the convenience of online access, you can embark on this enlightening journey from the comfort of your home garage, progressing through the courses at your own pace. Immerse yourself in each meticulously designed course, encompassing topics such as car restoration and engine lubrication systems, to emerge with the skills, confidence, and adeptness needed to diagnose, repair, and maintain various vehicles. Don't settle for mere tinkering - evolve into a true Bicycle Mechanic - Maintenance and Servicing authority. From mastering intricate maintenance techniques to understanding hybrid technology, this bundle lays the foundation for a versatile and successful career in mechanics. Enrolling in the transformative " Bicycle Mechanic - Maintenance and Servicing " bundle will empower you with a comprehensive skill set, equipping you to excel in bicycle mechanics, automotive repair, and beyond. The Eight CPD Accredited courses that the bundle includes are: Course 1: Bicycle Maintenance Course Course 2: Handyperson Course 3: Workshop Technology: Machine Shop Theory Course 4: Power Tools and How to Use Them Course 5: Manual Handling Training Course 6: Motorbike Maintenance Course Course 7: Energy Saving in Electric Motors Course 8: Health and Safety at Workplace Learning outcome In this 8-course bundle for " Bicycle Mechanic - Maintenance and Servicing," you'll: Acquire expertise in bicycle maintenance and advanced repair techniques. Develop skills to troubleshoot issues in bicycles, motorcycles, and hybrids. Understand engine lubrication systems and their impact on vehicle performance. Learn the art of reviving vintage automobiles to their original splendour. Gain confidence in using precision tools through workshop technology and machine shop theory. Receive certifications, including a Diploma in Supercharger Automobile Engineering, boosting your career potential. What makes the Bicycle Mechanic - Maintenance and Servicing bundle unique? This bundle isn't just about bicycle maintenance; it's a comprehensive exploration of mechanics. This bundle covers everything from mastering the intricacies of bicycles to delving into the complexities of hybrid vehicle technology. You'll learn to diagnose and resolve mechanical issues in bicycles, motorcycles, and hybrid vehicles. Engine lubrication systems, often overlooked, will be demystified, allowing you to optimise vehicle performance effectively. With our engaging online Bicycle Mechanic - Maintenance and Servicing bundle with step-by-step tutorials led by industry experts, you'll master each module, from bicycle mechanics to machine shop theory, and earn certifications that speak volumes about your expertise. The Bicycle Mechanic - Maintenance and Servicing bundle isn't just a collection of courses; it's a ticket to a dynamic career in mechanics. Whether you dream of owning a bicycle repair shop, working with hybrid vehicles, or restoring classic cars, the skills you gain will open doors to a world of opportunities in the automotive industry. With online access, you can embark on this journey at your convenience anywhere in the world. Whether you're a beginner or an enthusiast looking to upscale your skills, this Bicycle Mechanic - Maintenance and Servicing bundle caters to your pace and schedule. As you complete the " Bicycle Mechanic - Maintenance and Servicing " bundle, you'll acquire a diverse skill set and the confidence to tackle real-world mechanical challenges head-on. Your mastery will extend beyond bicycles, solving problems and unlocking opportunities across various vehicles and industries. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The " Bicycle Mechanic - Maintenance and Servicing " bundle suits the following people. Beginners are eager to explore mechanics. Cyclists aim to boost maintenance skills. Aspiring mechanics seeking diverse training. Professionals want bicycle expertise. Future bike repair entrepreneurs. Tech enthusiasts keen on hybrid tech. Career path After finishing the " Bicycle Mechanic - Maintenance and Servicing " bundle, a range of career opportunities awaits, each with its associated salary potential: Bicycle Mechanic ( £18,000 - £30,000 ) Motorcycle Mechanic ( £20,000 - £35,000 ) Automotive Technician ( £20,000 - £40,,000 ) Hybrid Vehicle Specialist ( £25,000 - £40,000 ) Classic Car Restorer ( £20,000 - £40,000 Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Give a compliment to your career and take it to the next level. This Practical Leadership Skills bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Practical Leadership Skills bundle will help you stay ahead of the pack. Throughout the Practical Leadership Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Practical Leadership Skills course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Practical Leadership Skills Bundle Consists of the following Premium courses: Course 01: Leadership & Management Diploma Course 02: Diploma in Lean Leadership and Change Management Course 03: Motivation Skills Course 04: Delegation Skills Course 05: Giving and Receiving Feedback Course 06: People Management Skills Level 3 Course 07: Performance Management Course 08: Coaching Leaders for Success Course 09: Dealing With Difficult People Training Course Course 10: Decision Making and Critical Thinking Course 11: Decision Making and Critical Thinking Enrol now in Practical Leadership Skills to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Practical Leadership Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Practical Leadership Skills bundle. Requirements This Practical Leadership Skills course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership: Practical Leadership Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

11 in 1 "Business Management" Bundle only at £53 Give a compliment to your career and take it to the next level. This Business Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Business Management bundle will help you stay ahead of the pack. Throughout the Business Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Business Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Management Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Business Administration Level 3 Course 03: Supply Chain Management Course 04: Logistic Management Course 05: Business Strategy Planning Course 06: Raise Money and Valuation for Business Course 07: Rapid Business Improvement Course 08: Level 3 Tax Accounting Course 09: Basic Business Finance Course 10: Budgeting and Forecasting Course 11: Compliance & Business Risk Management Enrol now in Business Management to advance your career, and use the premium study materials from Apex Learning. 11-in-1 Business Management Bundle Curriculum of Business Management Bundle Course 01: Business Management Advanced Diploma Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management and many more ... How will I get my Certificate? After successfully completing the Business Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 11-in-1 Business Management Bundle Anyone from any background can enrol in this Business Management bundle. Requirements This Business Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Management Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Mindset, Culture, and Muscles Of Business Agility The world is changing more rapidly than ever before. Organizations of every size are overwhelmed by the pace of change and are being constantly challenged to understand & react to the major disruptions in the marketplace and in their organizations. High-performing and adaptable organizations that leverage, lead, and thrive in this ambiguous and unpredictable market will be in the best position to win with their customers. We call this business agility; the set of organizational capabilities, behaviors, and ways of working that affords your business the freedom & flexibility to achieve its purpose - no matter what the future brings. In this talk, Ahmed Sidky will highlight the mindset and culture necessary to endure the journey of improving your company's Business Agility. Business Agility is not something an organization has or doesn't, it is more like fitness or athletic performance, your organization can increase its agility with intentional, deliberate, and disciplined effort. So using the Domains of Business Agility (published by the Business Agility Institute) Ahmed will explain the 12 different muscles that an organization needs to exercise in order to increase its agility. What You Will Learn: A deeper understanding of agility as it pertains to the entire organization not just a project delivery framework The essential relationship between business agility and customer-centricity 12 key areas of focus to increase business agility - grouped into 4 groups (Leadership, Individuals, Operations and Enablers) People are the most powerful and agile part of any organization. People ignite and sustain business agilit

The Fitness, Sports, and Nutrition Training course offers a comprehensive exploration of sports coaching, physical fitness, nutrition, and injury prevention. Covering topics such as psychological training, coaching techniques, management skills, and nutrition for athletes, participants will gain valuable insights into creating well-rounded training programs for individuals pursuing fitness and sports goals. Learning Outcomes: Gain an introduction to the fundamental concepts of sports coaching. Understand psychological, motivational, and behavioral aspects of training in sports. Apply effective coaching techniques tailored to individual needs. Develop physical fitness training plans suitable for various levels of athleticism. Acquire management skills essential for successful sports coaching. Adapt coaching strategies for popular sports disciplines. Address nutritional considerations for athletes to optimize performance. Learn about sports injury prevention, rehabilitation, and ethical coaching practices.. Why buy this Fitness, Sports and Nutrition Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Fitness, Sports and Nutrition Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Fitness, Sports and Nutrition Training course is ideal for Aspiring sports coaches and fitness trainers looking to enhance their knowledge and skills. Individuals interested in understanding the psychological aspects of sports coaching. Fitness enthusiasts seeking to integrate proper nutrition and injury prevention into their training. Athletes, parents, and educators interested in children's participation in sports. Prerequisites This Fitness, Sports and Nutrition Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Fitness Trainer: £20,000 - £35,000 Sports Coach: £25,000 - £40,000 Performance Coach: £30,000 - £50,000 Sports Nutritionist: £35,000 - £55,000 Athletic Rehabilitation Specialist: £40,000 - £60,000. Course Curriculum Sports and Nutrition Training Introduction to Sports Coaching 00:20:00 Psychological, Motivational, and Behavioural Training for Sports 00:27:00 Techniques for Sports Coaching 00:17:00 Physical Fitness and Training 00:16:00 Management Skills for a Sports Coach 00:17:00 Coaching for Popular Sports 00:22:00 Nutrition Concerns for Athletes 00:17:00 Sports Injury Prevention and Rehabilitation 00:14:00 Children and Parent in Sports 00:14:00 Women Coaches 00:14:00 Coaching and Ethical Practice 00:24:00 Assignment Assignment - Sports and Nutrition Training 00:00:00

Description Drama And Theatre Studies Diploma For individuals with a deep-rooted passion for the world of theatre and an eagerness to study its multifaceted dimensions, the Drama And Theatre Studies Diploma offers a comprehensive journey into the heart of drama and theatre arts. Delivered through a dynamic online platform, this course has been meticulously crafted to ensure learners get the most immersive experience possible, right from the comfort of their homes. From understanding the essence of drama and theatre to exploring the iconic stages of classical theatres that span from Greece to the Renaissance, the course covers it all. Students embark on a voyage through time, tracing the evolution of theatre, studying various movements that have shaped modern theatre, and immersing themselves in the tales of notable playwrights whose works have left an indelible mark on the world of theatre. The Drama And Theatre Studies Diploma is not just about understanding the history and the classics; it is equally about the art that breathes life into scripts - the art of acting. As part of this diploma, students gain insight into what it takes to embody a character, the nuances of emotion, and the techniques that distinguish good acting from great acting. Behind every successful play or drama, there is a visionary, and in theatre, that visionary is often the director. This course provides a detailed look into the intricate world of directing and production, throwing light on how ideas are birthed, nurtured, and then brought to life on stage. In a world that is constantly evolving, so is theatre. It reflects societal changes, challenges norms, and often serves as a mirror to society. The Drama And Theatre Studies Diploma provides a keen understanding of how drama has been used as a powerful tool for social commentary, influencing change and challenging the status quo. But theatre is not confined to a particular region or culture. It is a global phenomenon. With this course, learners will journey across continents, exploring global theatre traditions, understanding how diverse cultures interpret and represent drama, and how regional nuances can give a completely different dimension to a play or performance. In the contemporary era, technology plays an undeniable role in enhancing the theatre experience. From lighting to sound to visual effects, the integration of technology has transformed the way audiences experience theatre. This diploma sheds light on this symbiotic relationship, elaborating on how technology and theatre have come together to create magic on stage. Lastly, any art form is incomplete without criticism. It is what shapes, refines, and sometimes even redefines art. The Drama And Theatre Studies Diploma introduces learners to the world of theatre criticism and reception. Here, they will understand the importance of critical reception, how critiques can influence a play's success, and the role they play in the continuous evolution of theatre. In summary, the Drama And Theatre Studies Diploma is not just a course; it's an expedition into the mesmerising world of theatre. It's designed for both beginners and seasoned theatre enthusiasts, providing a comprehensive, online, and engaging look into every aspect of drama and theatre studies. For those keen on delving deep into this art form, the journey begins here. What you will learn 1:The Essence of Drama and Theatre 2:Classical Theatres: Greece to Renaissance 3:Modern Theatre Movements 4:Notable Playwrights and Their Impact 5:The Art of Acting 6:Directing and Production 7:Drama as Social Commentary 8:Global Theatre Traditions 9:Theatre and Technology 10:Theatre Criticism and Reception Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Give a compliment to your career and take it to the next level. This Six Sigma Black Belt will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Six Sigma Black Belt bundle will help you stay ahead of the pack. Throughout the Six Sigma Black Belt programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Six Sigma Black Belt course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Six Sigma Black Belt Bundle Consists of the following Premium courses: Course 01: Advance Lean Six Sigma Black Belt Course Course 02: Lean Six Sigma Green Belt Course Course 03: Lean Six Sigma White Belt course Course 04: Diploma in Lean Process and Six Sigma Course 05: Lean Six Sigma: Toolkit Course 06: Process Mapping: Toolkit Course 07: Process Improvement: Reduce Waste Course 08: Cost Control Process and Management Course 09: SAP Controlling (CO) - Product Costing S4HANA Course 10: Quality Assurance Course 11: Performance Management Enrol now in Six Sigma Black Belt to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Six Sigma Black Belt expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Introduction Define Measure Analyze Improve Control Case Study Conclusion CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Six Sigma Black Belt bundle. Requirements This Six Sigma Black Belt course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advance Lean Six Sigma Black Belt Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***24 Hour Limited Time Flash Sale*** Train the Trainer Coach at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Train the Trainer Coach at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Train the Trainer Coach at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Train the Trainer Coach at QLS Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Train the Trainer Coach at QLS Level 5 Diploma Career Bundle: Course 01: Train the Trainer Coach at QLS Level 5 Diploma Course 02: Train the Trainer - Part 1 Course 03: Train the Trainer - Part 2 Course 04: Coaching & Mentoring Course 05: Train the Trainer Serenity - How to Handle Challenging People Course 06: Train the Trainer Coliseum: How to Train Very Large Classes Course 07: Train the Trainer Recharge: The Healthy Trainer Course 08: Virtual Training Master Class Course Course 09: Corporate Process & Maintenance Course 10: Learn to Level Up Your Leadership Course 11: Leadership and Management Course Course 12: Organisation & People Management Course 13: Interpersonal Skills for Professional Development Course 14: Talent Management Level 3 Course 15: Performance Management Level 3 Course 16: Facilities Management Diploma Course 17: Corporate & Strategic Communication Skills for Managers Course 18: How to Create a Productive Workspace Course 19: Reinventing Yourself: Personal Development Training Course 20: Teaching Assistant Course 21: Teach Anybody Anything Course 22: Public Speaking Training Course 23: Teach to Engage Students Course 24: Trying New Things Course 25: Motivation - Motivating Yourself & Others Course 26: Career Development Plan Fundamentals Course 27: Self-confidence & Self-Esteem Course 28: Personal Development Coach with Positive Psychology Training Course 29: Learn to Eliminate Weakness Course 30: Decision-Making and Critical Thinking With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Train the Trainer Coach at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Train the Trainer Coach at QLS Level 5 Diploma course materials Get instant access to this Train the Trainer Coach at QLS Level 5 Diploma course Learn Train the Trainer Coach at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Train the Trainer Coach at QLS Level 5 Diploma course. Start your learning journey straightaway with our Train the Trainer Coach at QLS Level 5 Diploma Training! Train the Trainer Coach at QLS Level 5 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Train the Trainer Coach at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Train the Trainer Coach at QLS Level 5 Diploma course. After passing the Train the Trainer Coach at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Train the Trainer Coach at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Train the Trainer Coach at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Train the Trainer Coach at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Train the Trainer Coach at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate